Activity Group: Induction/Welcoming Position: Newcomer Outreach Coordinator Reports to: Welcoming Chair Supervises: Newcomer Outreach Liaisons GENERAL DESCRIPTION The goal of the Newcomer Outreach program is to introduce the new member to WBFN and provide practical information and/or emotional support that the new member may need. The Newcomer Outreach Coordinator works with Newcomer Outreach Liaisons to contact as many as possible new members of WBFN who have arrived in the DC area within the last six months. JOB TASKS AND RESPONSIBILITES      Recruit Newcomer Outreach Liaisons with the help of Volunteer Coordinator Train the Liaisons on how to contact new WBFN Members and record their effort. Explain how to access and use MS Access WBFN Membership Database and Lotus Notes Welcoming Team email account Check the status of Newcomer Outreach program results using the database and provide direction to Liaisons on areas for enhanced outreach and improvement Work with Data Analyst to quantitatively and qualitatively assess the results of Newcomer Outreach program and prepare monthly progress report. QUALITATIVE REQUIREMENTS          Strong written and spoken communications skills in order to communicate thoughts and ideas in a clear and cohesive manner Ability to lead a team Project management experience would be useful Understanding of resources and programs available under the WBFN Proficient in MS Office Suite, particularly MS Word and Excel. Experience in MS Access and Lotus Notes would be useful but is not necessary. Proven planning and organization skills Strong interpersonal skills in order to reach out and interact with a diverse group of people Ability to establish processes for open communication and network with others to achieve positive results Ability to interact positively with people of different cultures EDUCATIONAL REQUIREMENTS Level and type of education may vary for the position; however, a bachelor’s degree with previous experience in the field would be an asset for the position. WORK ENVIRONMENT Volunteer must be in the WBFN office, using Welcoming Team’s computer to access WBFN Membership Database and Welcoming Team email account. “Welcoming, supporting and advocating on behalf of WBG families” APPROXIMATE VOLUNTEER HOURS  In-Office: 2 hours per week BENEFITS OF POSITION Volunteer opportunities are always open to WBG spouses/partners who are looking for ways of acquiring US experience while awaiting their work permit and/or want to contribute to helping other WBG families. Volunteers gain the opportunity to hone their English speaking skills, writing skills and more importantly their listening skills. Furthermore, they meet many interesting people from many different backgrounds, and will find it a fascinating experience to be able to connect with them, and help them find a new footing. Volunteering also provide an avenue to make friends, and hone your intercultural and interpersonal skills. Specific benefits: Project and team management experience, strengthening written and spoken communications skills and experience of using MS Access, Excel and Lotus Notes. I certify that I have reviewed the information in the document and agree with the tasks and responsibilities of the job. Incumbent Signature Date “Welcoming, supporting and advocating on behalf of WBG families”