2014 Election for 2015 AHVRP President-Elect (Three-year commitment to become president in 2016 and immediate past president in 2017) Name: Angela Femia, CAVS Title: Director, Community Reinvestment Employed by: Summa Health System City/State: Akron, Ohio Why I am interested in serving as President-Elect: I am passionate about the AHVRP organization. If elected, I pledge to make the AHVRP organization my full time volunteer commitment, my primary service focus. During this time of transformative change in health care, I believe the role of the DVS is more important than ever. Our members need our organization to act as an advocate on our behalf, provide innovative ideas and education, and help preserve the future of our profession both for us in the present and for the next generation. My leadership style respects and learns from the past while seeking new ideas for the future. I strongly believe that we must educate our members to be their own best advocate in their organizations. It is time for the DVS profession to find its voice on the national level, and in this raising of our voices, find the inner message about how health care volunteerism impacts our hospitals and communities for the better. Member of AHVRP since: 2006 Prior experience on AHVRP Committees/Task Forces: Board Member (2012 - Present), AHVRP AHVRP Committees: • Sponsorship Research Committee (2013 - Present) • Awards Committee (2014 - Present) • Education Development Committee (2007 – 2010) • Legislative Advocacy Committee (2006 – 2007) State/Regional Chapter & Committee Experience: • President and Board Member (2011- 2012) , Directors of Volunteers in Agencies Greater Akron (DOVIA) • Northeast District Chair and Board Member (2009 – 2011), Ohio Society for Directors of Volunteer Services (OSDVS), Ohio Hospital Association (OHA) • Board Member (2011 – Present) and Northeast District Chair, Ohio Healthcare Volunteer Management Association (OHVMA) • Marketing and Development Committee (2007 – 2009), Ohio Society for Directors of Volunteer Services (OSDVS), Ohio Hospital Association (OHA) Community Volunteer Work: • Chair, Komen Associate Council (2013 – Present), Susan G. Komen Northeast Ohio • Co-Chair, Corporate Volunteer Council(2013 – Present), United Way of Summit County • Ronald McDonald House Red Shoe Society (2013 - Present), Ronald McDonald House of Akron • Young Professionals Network (YPN) Leadership Committee (2010 – 2012) Greater Akron Chamber • Advisory Committee (2009 – 2010), Big Brothers Big Sisters of Stark Count 2014 Election for 2015 AHVRP Board of Directors At-large Members (three-year term) Name: Angela Berns Title: Program Manager, Volunteer Services Employed by: UnityPoint Health - St. Luke's City/State: Cedar Rapids, Iowa Why I am interested in serving on the AHVRP Board of Directors: I am so impressed with what AHVRP has had to offer me in my role of Volunteer Services Manager. Through the list serve, webinars, educational materials and conferences, I have been able to gather information and ideas to make the program in my hospital stronger. I have met electronically, and in person, incredible people who offer me perspective, support, feedback and encouragement. It is my hope that I would be able to deliver this same contribution to AHVRP and my peers. Volunteerism is my passion. To have the impact of volunteers realized, celebrated and recognized drives me every day. Hospital volunteers are important members of the patients care team and vital contributors to hospital success as members of the workforce. To the Board I would bring my skills of organizational development, attention to detail, visionary and outside the box thinking. I constantly absorb and analyze information that can be put into practice and action to get things done and stretch the thinking of others. My program capitalizes on the skills of 900+ volunteers, 24/7, in over 100 different assignments. I also manage the highest volume producing SHIIP Office in the state, proposed and consulted on the development of a new volunteer program for the largest for-profit clinic in Iowa, and have overseen the development of a one-of-a-kind Coalition into a fully functioning non-profit that designs and builds wheelchair ramps for those in need using skilled volunteers. It would be an honor to serve as an AHVRP Board Member. Member of AHVRP since: 2008 Prior experience on AHVRP Committees/Task Forces: 2014 Extraordinary Awards Program Committee 2013 Chair, Extraordinary Awards Program Committee State/Regional Chapter & Committee Experience: Iowa Association of RSVP Directors, 2006 - 2007 IDVS (Iowa Directors of Volunteer Services), since 2007 LIV (Leaders in Volunteerism), Linn County, since 2006 RSVP of Linn County Advisory Council, Chair, 2006 - 2007 RSVP of Jones County Advisory Council, Chair, 2006 - 2007 Community Volunteer Work: St. Mark’s Lutheran Church, Celebrate Recovery Leadership Team, 2008 - 2010 Alzheimer's Association, Walk to End Alzheimer's Committee, 2009 , 2010, 2011 KCRG, “A+ for Education” Awards Selection Committee, 2009, 2010 KCRG, “9 Who Cares” Awards Selection Committee, 2009, 2010 St. Mark’s Lutheran Church, 125th Anniversary Committee 2010 Habitat for Humanity, Build Team, 2010 St. Mark’s Lutheran Church, Hospitality Committee and Community Assistant, 2010 Name: Kristyn Ireland, CAVS Title: Manager, Volunteer Services Employed by: North Ottawa Community Health System City/State: Grand Haven, Mich. Why I am interested in serving on the AHVRP Board of Directors: My membership and involvement with AHVRP has been beneficial. I am honored to be a part of an organization which strives to bring recognition and value to our profession, and I feel organizations like AHVRP are crucial for our profession. I have enjoyed my experience as an AHVRP member, as well as the honor of being a part of a couple AHVRP committees. I love the commitment of the group and its desire to do good things for our profession! I believe the organization is only as strong as its membership and those willing to give of their time, and hope my involvement might give me the opportunity to help spread the good news. I believe in AHVRP and by being on the board as a Board Member At-large, I will have a part in seeing its success far into the future. Member of AHVRP since: 1999 Prior experience on AHVRP Committees/Task Forces: Community Relations Committee Nominating Committee Conference Planning Committee State/Regional Chapter & Committee Experience: Michigan Healthcare Volunteer Resource Professionals (1997 – present): President, President-Elect, Advisor, Treasurer, Education Chair (4 years), Resource Chair, Nominating Committee (3 terms), Newsletter Editor, Membership Chairperson. Community Volunteer Work: Grand Haven Area Jaycees (President, Vice President, Activity Director) Name: Felicia Prostrollo Title: Director, Volunteer Services Employed by: Scottsdale Healthcare City/State: Scottsdale, Ariz. Why I am interested in serving on the AHVRP Board of Directors: With more than 20 years of experience in volunteer management, I can honestly say that volunteers are my passion. Over the last decade I have had the pleasure of serving as volunteer director for two major healthcare systems. Additionally, I have served as president of the San Diego association for directors of volunteer services. In these roles I have seen that volunteer managers and directors are uniquely positioned to assist our organizations in navigating challenges. We represent many voices of the patient experience. As health care continues to change at record pace, volunteer leaders must be nimble. We need to be ready to respond strategically in support of our organizations. As we adjust to the transformation of healthcare, I would be honored to help by supporting and advocating for AHVRP and volunteer management. Member of AHVRP since: 2006 Prior experience on AHVRP Committees/Task Forces: Chair, CAVS Review Guide revision committee State/Regional Chapter & Committee Experience: Held 5 offices: Committee on Outreach, Committee on Education (2 times), facilitated at state conference (3 times). 2014 Election for 2015 AHVRP Committee on Nominations (one-year term) Name: Tammy Behnke, CAVS Title: Manager, Volunteer Services Employed by: Waukesha Memorial Hospital City/State: Waukesha, Wisc. Why I am interested in serving on the 2015 Committee on Nominations: Motivated by a passion to inspire personal and professional development, I want to assist volunteer leaders in presenting their programs through a new lens in order to educate others on the impact of volunteers in healthcare organizations. Member of AHVRP since: 1999 AHVRP offices/committees served (within the last five years): Principles Trainer – June 2008 Lead for Principles Program Evaluation Team – September 2011 Professional affiliations including state, regional, and local office/committees (within the last five years): • Wisconsin Association of Directors of Volunteers (WADVS) • President, January 2012 – Present • President Elect, January 2011 – December 2011 • Vice President January 2010 – December 2010 • Membership Chairperson 2009 – 2010 • Leadership Waukesha Steering Committee: May 2011 – Present Name: Hortencia Castano-Urbanowiez Title: Director Volunteer Service Employed by: University Health System City/State: San Antonio, Texas Why I am interested in serving on the 2015 Committee on Nominations: Volunteer Management is an industry full of incredible business potential. At times, the profession is not taken seriously or seen as a "piece of cake." The reality is different. We manage multiple personalities, handle operations for one or more offices, handle delicate situations with fairness, are problem solvers, look for continuous process improvement, and implement ways to reduce risk. As a life-long learner, I am committed to offering my knowledge and strive to identify the best candidates for the board. Professionals need to continue to develop themselves for a better tomorrow. I practice this motto as a doctoral student pursuing a degree in Organizational Development. The best quality I bring to this position is the drive, determination and commitment to quest the incredible journey of a volunteer manager. Member of AHVRP since: 2011 Professional affiliations including state, regional, and local office/committees (within the last five years): United Way Volunteer of the Year Nomination Committee, 2011—present TADVS Historian 2014 American Heart Vestido Rojo Committee, 2010 – present AHVRP Mentoring Program (mentor) University of a Phoenix Mentoring Program (mentor) AHVRP offices/committees served (within the last five years): AHVRP mentoring program Name: Margaret Cullivan, CAVS, RN Title: Director of Volunteer Services/Guest Services, Clinic Patient Advocate Employed by: Sentara Williamsburg Regional Medical Center City/State: Williamsburg , Va. Why I am interested in serving on the 2015 Committee on Nominations: As the eldest daughter of 11 children (8 boys, 3 girls), I learned at an early age the importance of teamwork, accountability, productivity and knowing your audience. These are some of the most challenging times to be working in health care. Our organization has an opportunity and an obligation to educate and empower our membership to be key leaders in striving to improve the health of our communities. While we pride ourselves for delivering quality patientcentered care, we are challenged each day with focusing on reducing readmission rates and increasing patient satisfaction scores. The delivery of care and settings have never been as diverse, whether a rural clinic or urban teaching hospital, an urgent care or specialty hospital, a for-profit or non-profit health system. It will be crucial for our Nominating Committee to strive to seek the best, to encourage multi-skilled seasoned members, as well as identify new talent in the organization who possess the leadership skills to appreciate diversity and help navigate AHVRP into the future. As a former educator who furthered my studies in health care and became an RN, I learned early on the value of networking and the value of learning from the best. I also learned the value of being engaged in my profession and giving back. In turn I have had the opportunity as a leader to share best practices and to mentor others. I joined AHVRP two years ago, achieved my CAVS, and was welcomed onto the 2014 Conference Committee. I would welcome an opportunity to continue being involved with AHVRP as a member of the Nominating Committee. I assure you I will do all I can to help create a Board that will continue to attract the best in our profession to join AHVRP. Member of AHVRP since: 2012 Professional affiliations including state, regional, and local office/committees (within the last five years): 2012-13 President Tidewater 2008-2011 VSDHVS Newsletter 2012-13 VSDHVS Membership Chair AHVRP offices/committees served (within the last five years): Community Volunteer Work: 2014 AHVRP Conference Planning Committee Name: Margaret (Meg) Fallows Title: Volunteer Coordinator Employed by: Kadlec Regional Medical Center City/State: Richland, Wash. Why I am interested in serving on the 2015 Committee on Nominations: I have had extensive experience at the state level and am now looking to apply the skills acquired on the national stage. I have been responsible for 500 volunteers at a mid-sized hospital for ten years and, during that time, have seen the volunteer program evolve into an integral part of the hospital workforce. As a designated Planetree hospital, the culture encourages volunteers to use their time and talents for the good of everyone who enters the facility and this is something that I know I can help others to achieve. I hold the Washington State University's certificate from their Volunteer Management Institute and an MBA, and feel that I have the necessary training and skill set to encourage other DVSes to grow and develop their own programs. I have spent the last two years as President of my state association and so have attended Chapter meetings of AHVRP regularly. As Immediate Past President I no longer attend Chapter meetings and so I am looking for a role within AHVRP so that I can continue my association with this great organization. Member of AHVRP since: 2004 Professional affiliations including state, regional, and local office/committees (within the last five years): Immediate Past President of Washington State Society Directors of Volunteers Services in Healthcare (WSSDVS)