CH-12 Homework Due 11/24/2014 TRUE/FALSE (if a statement is False, indicate the correct answer) 1. Having good relations with supervisors affects an employee's quality of work life (QWL).____ 2. A key ingredient of the integrated motivation model are incentives.____ 3. Compliments from managers satisfy the social needs of employees.____ 4. Separations, terminations, layoffs, and firings all mean employment ceases ____ 5. The equity theory is based solely on employee salary. MULTIPLE CHOICE 6. Motivation is a(n) ____________ trait of humans. a. automatic b. behavioral c. physical d. mechanical 7. For most employees, pay, wages, or salary is considered which dominant level need(s)? a. physical and/or security b. social and/or esteem c. social and/or self-realization d. physical and/or self-realization 8. Frederick Herzberg's two-factor theory regarding motivation relates to job ____________. a. entitlement b. satisfaction c. involvement d. empowerment 9. The growth needs of Clayton Alderfer's ERG hierarchy are similar to: a. Herzberg's maintenance factors. b. Maslow's safety needs. c. McClelland's affiliation needs. d. Maslow's highest two levels of needs. 10. Managers are using ____________ reinforcement when they choose to purposefully ignore unacceptable subordinate behavior(s) in the hope that the behavior will subside. a. positive b. extinction c. avoidance d. punishment
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