___________________________________________________________________________________ ABOUT US: Overseas KPO Solutions is a transcription industry leader in providing medical transcription services and medical records solutions for hospitals, physicians, outpatient centers, and insurance companies. We are professionally managed Medical Transcription company providing quality services to its clients in the US, UK, Canada, New Zealand and Australia. We have more than 10+ years of experience in the field of Medical Transcription. We are currently with the work strength of 4000 to 5000 minutes per day at an average quality of 99% within the stipulated Turn-Around-Time. We currently handle TATs between 12 to 24 hours and are capable of handling even 3 to 6 hours of TAT reports. Always open for growth and development, we can double the capacity of work with our backup team always on the go. We have worked on various platforms both in voice and non-voice, and currently in the industry such as eScription being our main platform and we have experience in DocQScribe, MedQuist, Dictaphone on voice based and in Sports Medicine, IME and PEER/Record review on non-voice based for the last 5 years. We have experience, not only in transcription, in billing and coding too. OVERSEAS KPO SOLUTIONS #549A, 1-C Mahaswetha Manor, NSR Road, Saibaba colony, Coimbatore – 641011 Phone: +91-90037-14524, Email: [email protected] ___________________________________________________________________________________ MEDICAL TRANSCRIPTION: We provide High Quality Medical Transcription services by converting freeform medical dictation into electronically formatted patient records used by health care providers for patient care and administration. We are a team of highly experienced professionals responsible for all activities covering from downloading of the files to uploading of document files with quality assurance satisfaction by and being feedback management knowledgeable about the and ensuring client’s customer quality/delivery specifications and ensuring compliance within specified turnaround schedules. We strictly adhere to company’s guidelines with regards to grammar, punctuation, and formatting styles, unless the client specifies differently. OVERSEAS KPO SOLUTIONS #549A, 1-C Mahaswetha Manor, NSR Road, Saibaba colony, Coimbatore – 641011 Phone: +91-90037-14524, Email: [email protected] ___________________________________________________________________________________ TYPES OF REPORTS TRANSCRIBED Following are the different types of transcriptions we provide. Further, we also will make the necessary adjustments to your systems to interface with our technology and make sure you comply with HIPAA requirements. History and Physical. Operative Reports. Procedure Reports. Admission and Discharge Summary. Cardiac Catheterization. EEG/ECG Reports. Progress Notes. SOAP/Chart/Visit Notes. Radiography/Radiology Reports. Consultation Reports. Rehabilitation Reports. Psychiatric Reports. Emergency Reports. Workers Compensation & Short & Long Term Disability. Auto & No-Fault & Liability. Any other reports The reports are multispecialty in nature. OVERSEAS KPO SOLUTIONS #549A, 1-C Mahaswetha Manor, NSR Road, Saibaba colony, Coimbatore – 641011 Phone: +91-90037-14524, Email: [email protected] ___________________________________________________________________________________ SERVICES: Medical Transcription Data Processing for Hospitals and Clinics Advanced Electronic Medical Record and Other services OUR STRENGTHS: Software for specific company’s domains. Guaranteed Accuracy Level up to 99%. Experts in all your transcription needs. 24/7 Client Support. Flexible Turnaround Time. Competitive, Affordable Transcription Rates. Quick and Timely Delivery of Transcripts. Work on all weekends and holidays with NO EXTRA COST. Perfect Commitment and security at all levels. Highly improved and efficient employees. 100% Quality Assurance. Increased efficiency and productivity. Updating latest technology and advents. OVERSEAS KPO SOLUTIONS #549A, 1-C Mahaswetha Manor, NSR Road, Saibaba colony, Coimbatore – 641011 Phone: +91-90037-14524, Email: [email protected] ___________________________________________________________________________________ OUR VISION: Our vision is to develop enduring relationships with clients across the globe, by providing highly professional and streamlined services at cost effective and competitive prices. Maximizing customer satisfaction is our goal and it will always be our top priority. Our pathway to all round success is developed based on our principles of commitment, hard work and excellent quality of value added resources. Having been in this business for over 10+ years, we envision being the most trusted partners in the world for delivering exceptional and impeccable outsourcing solutions. We progress to excel in the following: Medical Transcription (voice and non-voice based). Coding Review. Billing & Coding. IME report creation. Medical Peer Review. Medical Bill Review. Radiology Review. Records Review. OVERSEAS KPO SOLUTIONS #549A, 1-C Mahaswetha Manor, NSR Road, Saibaba colony, Coimbatore – 641011 Phone: +91-90037-14524, Email: [email protected] training ___________________________________________________________________________________ TECHNOLOGY ADVENTS: Technology plays a key role in our process. We use latest technology to provide the best output and for quick deliverables. We are in the process of developing MTMS – Medical Transcription Management System. It’s a complete package of medical transcription process and services. Using which, 100% accuracy can be easily maintained. High Productivity Secure and Reliable Ease of Use 100% deliverables on time and many more…… OUR INFRASTRUCTURE: Telephonic support. Operating System: Windows 7 / XP Professional Workstation. Free Disk Space: 80 GB. Processor: Pentium 4, 2.6 GHz RAM: 512 MB. OVERSEAS KPO SOLUTIONS #549A, 1-C Mahaswetha Manor, NSR Road, Saibaba colony, Coimbatore – 641011 Phone: +91-90037-14524, Email: [email protected] ___________________________________________________________________________________ Internet Connection: Broadband 1 Gb Airtel broadband connection with a backup of unlimited BSNL dedicated line. Power Backup: 24 hours. Audio: Genuine Sound Blaster sound card with game port for foot pedal compatible with audio player which supports wave, MP3, vox, dss, dvf. Word Processors: MS Office 2010 and 2007, Office XP, Wordperfect 9 Other Software: Stedman’s Medical Dictionary, Merriam Webster’s Collegiate English Dictionary, Quick Look Electronic Drug Reference, audio conversion software which converts most audio formats to wave format, Winfax, and E-fax. Reference Books: AAMT Book of Style, Stedman’s Cardiology, OB/GYN, Dermatology, Radiology/Oncology, Psychiatry/Neurology, Saunder’s Drake and Drake Pharmaceutical Word Book, and Tessier’s Surgical Word Book. Any other books if required can be acquired at short notice. OVERSEAS KPO SOLUTIONS #549A, 1-C Mahaswetha Manor, NSR Road, Saibaba colony, Coimbatore – 641011 Phone: +91-90037-14524, Email: [email protected] ___________________________________________________________________________________ Overseas KPO Solutions is placed in the heart of the beautiful city, Coimbatore, which is the Manchester of South India, easily accessible to the airport (10 km) and railway station (5 km). OVERSEAS KPO SOLUTIONS 549A – 1C, Mahaswetha Manor, N.S.R, Road, Saibaba Colony, Coimbatore – 641011 Tamil Nadu, India 91 – 9003714524 & 0422 – 4373764 [email protected] [email protected] www.overseaskpo.com OVERSEAS KPO SOLUTIONS #549A, 1-C Mahaswetha Manor, NSR Road, Saibaba colony, Coimbatore – 641011 Phone: +91-90037-14524, Email: [email protected]