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Janu■ r1994
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Cソ 94/195.Cソ 94/225:」
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MrJ R Ho:m.e
Corporate Secre町
Telsm cOrponion L直
38th Hoor.242 Exhibition S應
Ⅵ C 3000
MELBO―
t
Dcar Mr Holocs
∼
I rcceived cooglains Aom 6rec of thc 'COT Cascs', Mr Grahao Schorcr, Mr Alaa
Smith aad lvfs Aaa Garos, cooccraiag TELECOMs haodling of thcir applicatioas
undcr tbc Frecdoa oflnformation Act (FOI AcO of 24 Novcabcr 1993 a\dZL
1993 rcspcctivcty
.Deceabcr
I tpv6 srrmmrriscd Mr Smith s conplaint as ,llcging th'r TELECOM unreasooably has
deci&d to aprply cbargcs to his FOI request and tbat thc chargcs will bc coasi&rablc'
Mr Schore/s cooplaint is &at TELECOM uorcasonably rcfuscd to remit thc
agplicatioa fec aad is proposing to iopose proccssing chargcs.
$G Garns also has coaplaiocd that IELECOM uareasonably is imposing chargas'
All tbrec asscrt that tb.y rquitr thc inforoarion to.suppott tb& submissions to tbc
io.oiueat rcview ia accoraaacc wi& the Fast Tracli Scalcocnt Proposal (FISP) aggeed
bctweco TELECOM srd AUSTEI. aod eadorscd by thc-thca rclcvast Ministcr'
I undcrstand that thc FTSP provides a basis for a Prcposcd Arbitratioo Proccdure that
may bc applied as a dispurc rcsolutioo process additioaal to thc Telecom'ounications
Iadustry bmbudsmaa scUcme. I also utrde6taod that TELECOM acknowlcdges that
thc coT cascs proposal has assisad IELECOM to clarify its vicws about dispute
ruolution proccsscs suiublc for small busiocss in thc futurc.
Clcarly it is imPonant that the FTSP Lrc given cvery opportrnity to achicvc its
objcctives. esilausc 2(c) stipulares rhai the rcvicw will bc primarily bascd on
thu cach party will have acccss to thc othcr
documcnts aid writtcn suUmilions
"na
party's submissions aaa Uvc rfrc otportuairy rc respona, feleCOM should facilitatc
access by tbe panies to retevant iniormation. Furrhcrnore. it is imporrant that
TELECOM bc seca to bc co-operating as far as is rcasonablc'
ノ″
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rffi tf#H:it:ifif iifll;gt:T,rjfi [tr*.l;,S*[i.
*aire
p.n oi,lr;;d;ffi;
thc FOI applicatioos. AIso, TELECOM'should
thar
*larcs o thc informarion
which is rcquired to.oabr",r"
rq!s_r"d
prescnt rhcir cascs under the FTSp.
"ppii"oiri
i*-t
I shou-ld arso draw your accndon ro scction 14 of r&e FoI
Act which states:
Nbthing ia this Act is intendcd to prcvent or rriscourage Ministers
and agcncies
from publishing or grving access ro docu'eo* (iacluliag .re.p,
do"rE";;i''
otherwisc thaa as rc.quired by this Act, wberc thcy cao propcrry
do so or are
rcquired by law to do so.
In vLw oftheimpo熙 電ce ofthe FTSP,I think'h壼 .TEL
ECOtWI shOuld release to the
applicants an ofthe infomatiOn“ qutred by them in connecti。
口with presentation of
ふ
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cascs to thc
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憔話
温:諾
,rJ.;J*,,-i"i,r,
an applicatioo
TELECOMお itp馬
‐
^‐
●
__
‐―
to thc applicaats if you would dcscribc rbcm so ttrar thcy oay make
:._"tj-ITIPry
'
a!
Luormcd Judgelrcat al o whcther o pursuc rcccss through
the FOI Acr
I should be grarcftI for your early cooarcaB oa my vicws.
9lould your officcrs wish to discuss any of the forcgoing &cy courd coatact Job!
Yours siaccrcly
n(>
'.r
Philippa Soith
Commonwcalth Oobudsaan.
―
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T.l: 106, 276 0lll; FrE (061 2a9 ?829; lnl. Fer: + 51 6 2€ 7823
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On 20 Janu9 1994ニ ュ1面腱 卜￨『 Holm6 thatI Littdtt coplains魚 狐 the of
the COTは
'。
遺
―
msぬ Ц
遺 山
Smith ndい Ana Qms,oon― lng
MS han山 。
theFedom ofLねm壼 飩 Act oOI
f慟 山 appL… l― あ゛
Act) 薇
of 24 記蔽
Novaobcr 1993
面2t Dcccobcr 1993轟respectivcly.
…
“ 藁 asd
ミ
l馬
…
I iufqoed Mr Holocs thrt it is ruy opinioo tbat Tclccoo shortd relcasc to tbc
participurs of thc FestTr.cEsctlcomthqpos.l (FTSP), &cc of cbarga &c
iafaaetioo rcquircd by thco ia cooocaioa with prcscotrdo of thpir crscs to thc
assq536 13d rhqr sucb relcrsc should bc ousi& tbc prwisioas of lbc FOI Act I .bo
suggesscd that Tclccosr sbould wrivc thc rpplicuiou fccs payablc by thosc pardcipasr
wbo bd rpplicd fc iaforroatioo udcr tbc FOI AEt .!d rlso w.ivc rhrr put of tbc
chtgcs wLich rcletcl to tbo iafcarioo rcqucccd whicfi ir slquiscd ao eoiblc tbc
applicrots to prcscnt thcir crsa udcr tlc FTSP. Mr BhcL rcplid o 9 Fdnng, 1994
agrcciog to povi& ccraio bfcoerioa to thc paticigaotr withoqt coditioos. I hrvc
cncloecd copics of tbc conespoodcnco fo your convcoicoce.
Oo 15 February 199{. I rcccivcd r conpl8iot ftsm Mr l[aqeco Gllao dlcging that
Tclccom brd not tEspoBdcd to .! FOI rpplicetio shc bad lodSpd tith Tclccoa oa 7
Doceabct 1994. Your o6ccrs inforod us that Talccoo hrs ao record of Ms Gillar's
FOI rcquc$, brrthar Tctccom cxtcods to l& Cilhs tbc samc ofictna& to Mrs
Gtor Mr Schorcr aad Mr Soilh rs daeiled ia Tcbcm's lcccr to o! 9 Fcbruary
1994.
Gitlro's FoI rE$rc.t w.l rcat to Tclccoo os 16
e
I@iAMs
IUrEb
010
'94 0580月
1994.
My o6ccrr cccivrd a aumbcr of siureca thrt docoocots utcro bciry rcot o thc
four rpplicras fioa Eid Febnrrry 199{, but L uodcrsoul r'.r thcrc still arc oeoy
deurocor which ese bciag witbbckl by Tclcconr }lE4lgstsilLh.3 .dvi6cd ttr.t bc
still ewdtrueay docrJo ots. M$ GerEs rdviscd ?hrr rhe hrs receivcd ody .bout 7(m
of thc l55m doc,'-r,r'rtr idratificd by Telccom as fdliry within hcr FOI c4uest rad
Ms Gilleo utd Mr &hrcr dvis.d tb$ tigy hrvc not rcccivcd aoy doouacou rirc tbc
offcr of 9 Fcbnrery 1994. tF
'\
D03718
f23
庶
Tc.tccoo h8 frranlly dccided not o rcbrsc
!o tEovlde !o lt[r Sr!ilh Ecc of c!.s8e.
rL *-ai
rios
ao.o@t
a'946:―
h hrd poarircd
bc rcle.scd wi6io e cottptc of drye &c(
Mrtrlpectlr virit o yor ofEcc oo l0 Mrlch 1994, I took ao futhct rctioo oo tbc
coopliios. lt oow rgpcerr trtTelccom doo. aot btlod tslc$i3g thc docnrr"s
Io rbc cxpcctrtioo tbFr tbc
docuroE would
util
thc paticipurs
$rtcoot o
rekese
uy idqoetiou il
rs o whctrr it is Tclccoo, c
tbc
docuncos'
r'
thc o6cr prrticiPaots, wto brve
I oadc rcno ioquirics
bc.! .lclrybg tic Esliserioo of tbc Ag,o.@EL Mr Werf,,icf Spith rad Mr Brrttca
infomed tt tha the dday"witT
BsrlcGLtcol7trfucb
―
―
to n
1994.
As litlc Eogrcss bs bco oedcbyTelccom ir poccsliag ecFOl qplicaior lbarc
Occidoa il jtu ahisha pdority o iavcstigdilg tbc cooplriatr As e 6rst rup.I
should lile-b rptEitl yor of ry pclioiarry ri.s,E ea thlr Pdt of tbc cotrgleias
whicb relrrc o dchys h prot'idiag doc@Gots.
Dcddmsudcrtt trOlAct
hsofrr rs Tctcco's acrioos rclrrc o d*irlcos o tbc vdid FOI rgplicrtioos ' Mr
Soitht rad Mrr Gaas' - ir ir ay viclw rh:r &trying tclclsc of ttta doqta or to Ml
saith !!d Mtr c.rEs is urcrsorbh b erms of rcaioa t5 0f thc oabudsora arr
19,6.
一 ͡
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Tbc staotoqr ti'rc liEits r/|ithi! shich FoI qptic$ioDs aust bc proc.csrcd hetl uot
boco oa rod oo cx$rurioos fctbc &bys bavc bcca provi@ o Mn Garos or Mr
sEi6. I shouldncotiou 6et tbac is oo ptovision ia 6. FOt A€t x,ticb Grublca
Telccm O &by gnmiu lcccl3 to lnfmatiou wbilc Tclccoo vttc thc iaft,raatior io
aoticiPatio of tbc-usc !o uticb tDc ryplicrotr r"ight Pur ftc idolorrioo" IBd'c4
scaioa
O) of tu FOI A([ $e$
"Subjcct !o tltb Act, a Pccoa'r dtbt of accart is lot .ffactd h/:
(e) oy tcrsos thp petsoa ghrer for 3€.LiEg sca$ or
ll
(b)tbcr$ocysortrrt*cestaurasorrharr:hirorherrcesonrfcsccliag
acccs*'
Nor is tbc dctry b Srratias rcccss o rhs iafcoetioo sitf,ia thc spirit of Tclccom s
gudcrakbg, givco L respoose o -y lcocr of 20 Jen,a' 1991. to G'baec ccdli!
iafqorrio outsi& ttc Eovisios of thl FOI AEG
I sbouHbcgrlrfutif yor worldiafooB vidriu:crEodryr' of lte reaso- :,b-y th'
na orac dccisioar o tbc FOI rplicdor Erdt by
aurbsiscd Telccon omctr
M$ Garas.!dMrSnith
tr
c
whcr[cr 6cre is aay iopcdiocat to
I $odd bo gnr.firl dso if yor world inforn
Tclccoo iGcdilcly retcrsiag eo$ doqlE olt for which crcoptionr hrvc lot bGcE
ctdrld. ta &ir cotcr. t uodscrad rbrr ell der.eos herc bc.o arthE?d lod
dccisioar os tcc.33 heve bcca mrdc-
003?2a
/
a'946:OIR4
ぼ
h view ofthel薇 Of"g口XS
by Telecoロ
by tt SmiththaTacOm was…
躍
搬 織 織 淵 dO鳳
oc― ne
￨
mmeoftL FOIJぶ
Your om_inf_edttW卿 此 thatthe
sutt ofthe ercise of"Viding
ヽ出脳蹴出偉概1訳躙Ъaplimim耐
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͡
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d山 patd“
“
erbitntio proccsl
orurccs o participarc io
rcccss o ux'st of trc
fris"rio: rc u"t i ""ria.lerc"iou ad hc h.' bc'o graatcd
&ca Eohas aot gdd dra dcpcit fw thc otbcr docuocats
l0 Mrrch
;"l"d.d tt lisiol rcqrrcst" Your o6ccn idqEcd !''r w1rorcL' oa
uatil Mr Smith
igCa. rD"fdr."t wiit oot retcrsc ttc rcoeioing ttc doauocots
rcbtcd o tho FTSP (tha Agregear)' whiclr *as thco bciog
!t
;;;;;
、
&vElop.d.
- faoo. did uot thcn bavc an FoI
rut
iiii-
from Ms Gillen' Your
redy to dcssc cstrindocuocnts to
rpli=ioa
;6*rt i"f"tUtWyrr"f ,UrTclccqis
ft{"Ciffto, f*of chargc, oa 6c rarabesir rl rhcoftrto thc othcrthsa
pudcipaDs.
- Sho brs e velid FoI rplbetioa Your o6ccrs idorocd Mrs,yarcl
aad thcre rrc a auabct
ther e substantirl ouabcr of docr:drE lrvc bccr tdc'lcd
of otbcr docrrmts bciag corcidctcd for rplprsc'
. i[-c;*
otrccr: iof-o@d Mr E','!'ck that tbctc is
concco thrr ioforoadoo
i"t odios rlc rqnaiDh; docu;llrr bccrlsc of tb'b
*5i55,nr ght rcsrlt in cmncot ia rbc ocdie which
VorofAccn dso advb.d thrrrbcAgrccocoLehicb.was ..
fir.li*4 cmuirpa Aurscs vhich requircd &rr tU FTSP Prnicip'il! Lc€Pdl
Driag disctssions oo l0 !'Iarch
1994, your
^a.r.i
;ffiL-;;;btil.md;
i,
io*of.Uio.
.t-J
Yono6cc6idoroedlfrT','Erckthsttleyc'rpcctcd
prescotad
to tbc panicipaua m 15 or t6 lvlarch l99t''
*orB
bc
rtc lgf".tncot
iofo *ioo.*iiA*U.f.
͡
ゝ
that
oot &layiag the rclcasc
Yotu ofEccrs asst!?d Mt wFucl. howcrcr. 6at Tclccom^wrs
FO^I Act' Ttcy s'iA fut6'y.
to Mrs GanBt of tlc doctrcor sbc rcqucstcd un&rtbc
Caused
OfTel_m…
む 赫
t €(c cogccrord at tlc PublicitY rod
-relcasc of
by餃 む ェ re― of CC― 回 Oma..ュ
話
歳 満 an(
tochCk
doctlmentS Was due to the ntt fOr Tel● ●n 賢
■ ■
Ⅲ l「 苺
i:
tha Tdecom isalato the p●
siL mmim“
。f rnsltiVe infOm潤 山己 Your orl∝
為 黒轟轟 覇 議 橘 面商 轟 面 理 璽 亜 亜 亜塁 muld山
“
′
only e couplc of drYs.
::P^,*,t*
oo 3 r r.our,, l99a Mr BbcL. rclcrrcd r numbcr of rtodrocors.P_Y
r':-=and
o(EuIrEBrs rYsE
Otn dOCuments
W“ 動 3…
ti8t to@ otDaf
of ofthaむ
that &L that30me
in
leter
ir aalcccr
dfl"Y
re"i""rca raa *oufa bc p,rovidrd to hio sbo$ly. lrfr Soitb id-sE … 腱峰
Bhck told him
Ltt Mherdocumen`硼
media口 顔 b“
/
,V
,
“
0●
to-brvc bcco a rcrctio to
to Tclccom by tlet ncaie-report Plcasc edvisc whctbcr
sni& .Dd Mr Bllcr-r dccirioo rppar
;t*;tllt
i"*i".rii"* "-'.a
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Mr ALs sufib .bo iafcocd oy ofaccs rr.t rr, arr* irrt-.a hin thet Telccoo
l99l rad
Urs tost, or dcstroy€4 a ouobcr of 6ls relUiog to his coouar pior to Iuac
pcslon frhs girca to Tclccoo h 1992. Ptcsc infco oc of thc stepo
dso
felcco UL rrlca b loctr thc 6lcr 6 to cooEtn rh'r llcy sttl dcatr'oycd"
i;
IeDonddo(cadidoEi os rdcsc of docuncuts
Telccom I udcrtrkiag in r*posc O oy bttcr of 20 laa[rry 1990 is uacoudifiood rad
彙緊 gi― L tt howledgethrthe Cot Oい peoPlehad dped aFment to
toノ
Pmi… Lし r=、 PI It Was un― o38ble fOrTd― tO― tbe
mmnces
acoyiog fuFniciprlE
mab…
thc oppctuaity
havc iodudcd in thc AglccoGEL
く
o coosidcttisrulcs
thar
Tdccomwirhcdto
Tbcrc is oo provisioa ia tbc FOI Act rhich unrld pcrrdt Tcbcoo o impcc och
coadnioos m ryplicaos priq o raailg .cc.s !o docolocols - accc.ss udcr tbc FoI
ttcwi&stalOag rtrtTclecoo! udcraliag ro oc ory have
Acr ir 1nrb&
bcar ti provi& rcccsrouuidctlcFOtAct itwrs oa& la 6ccoatcr of cooplrias to
G$.
a..lo,irtelccoo'rprocc*riogof{glicrtioosu8&rtbFOIArL AEcordi!8ly.itis
ry vic* rhrt il ras uscrsoatb ftr Tdeoo to iIDP@ 6c cooditio'
I do aot rcccpr rtr rhc rctioa by Mr AI.! SEi& i! di$tTilt to tbc Tedie ud to tic
eFP. soocirifoatioo rElc.scdby TelEc@ purruear O iU uadrrt*iag to g1!t &cc
eccccs, pcovi&t jrstifcetioo for tbc iryositioa of a coodiaion lh" tlc PmiciPros
urst si& tlc egtlcur€Et bcfoe rcccss o dotolots wiU bc ctrcctcd'
ilds
Etcrsiry inforoatioo rc MrSEith. ME
Grso$ MtScboscr r&tMs Oiltaob rccqdaoac sitbthc uodctuliag ia MrBleck's
subscgu'otly
leuct to \& Sctonr dacd ? Jaaurry t'994 (cogy 't"h'd)
'od
RrEbl'e'
rd
Mt
Blr.t
o nv ofEcen bv Mr
Plcasc
iafrrarewbc&ccTclm
costrroje6'Gffi
ヽ
͡
I $,ill trric to yqr scpuatcly o iaforo yor of o]' Gadbgs oa othcr aspccrs of lba
compleiors. wbca I blvc coclgdcd oy invcstiguioo Ttr' o15cr E"1t ts i'cludc &3
b.sis for 5oD GxsoPtiotts cl'i*d, ric rdcquacy ed octhod of po"t{'g
giyrs fc cxEoptilg-omrocmr tp csto,lqr of chr4cs fc rcccss u!d.r 6c FOI AcL
ttq5
:\S\-: \.-s\
Yoxs siocctcly
Philip,peSmirh
Commouvoaltl C]obudsuea.
D03721
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I refer to previous corespcUene concerntng cornphtnE I Eceftrcd
frornl,feesrl Schorer and Smi0r ailt rc e,srEu md Mr Gillen about
Telecorr'c hendling of their rcgests under the
of Infomradqr
Act6OIAct).
Mosl
In my moet recrrt letter, daEd 25 Mar& 199S I rppriscd 1ou of ury
preliminary views on that part of the compldnta that rdaEd to ddays in
providing docuanants, md lnvitcd yoru comrltrrtc 6t s€verd maft€ss
Black replicd cr your behalI on 31 lvtarch 1991, but hir tete
addressed only some of the mattere I raised" Mr BLck stated th.t Ms
RUE&le '..would give Mr Wynack a fuIl update on tre olrent status of
all applications next Tuesday. A furt&er written respoue wlll be
provided atthis frmebased on a btal statrrs radew.' I have not yet
received the promised written responsa
I&
つ
I ehould be gratefirl if you would now rtspond to theoutotrnding
matters raisedinmy lctE of 2ti lvlardr 199{te
1. Comment on my viewe that
. fit was unreassrable for Tdecom to impose a conditior for release of
[certain documenb that the partidpanb mal<e furtlrer asstuances that;
[they wtllparEdpate hthe FISP; urd
o it was unreasorublc fior Tdecon to require trc parddpantr b make
tlrc as$rancco wtrlleTdecomwas corstdertrg the egreecrant relaH
to the FISP (the Agreemo0 ard ther$y darying the parddpanS ttu
0
00?'l r
ノ c―
9pp.$+.ry.beqdderthcruhrthetTdeaogrwbhcdtohrvc,/
indudcdin&eAgrust
*-L
Provide inforsration ebort 8re eEpr Telecom har hlcn b locrE 6l€s
conalnlng hformaflon rctadrg b Mr Smith'r cqracta prlor O lune
1991 and the persuul Alee whlch dlegdly wec deotoyed"
I hrve dcddd b pr?arc rql.raE forul rqrortr prsuent b recfion 15
of tta OsrbtrdrurenAct 1976 oneadr of ltr outplehtllreceived &out
Ms Garzu, Mr Gilltsr rnd }Ieasrl Schsts arrd Smlltt At I luyc
comurened peparing tb r€Por!, I thould be greteful lf 1lou wottld
provt& r rubotandvc reryclse to rnylcilE of 25l{rdt l99lby 13 Mey
7r%.
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