We want you to be as comfortable as possible during your recovery so we would like you to complete your treatment at home and return to the hospital for a followup appointment. This is called ‘Ambulatory Care’, and this leaflet will give you more information and answer any questions you might have. What are the benefits of recovering at home? - Rest and recover with family and friends in the privacy of your own home. Able to enjoy home comforts. Lower risk of acquiring a hospital infection. Please check the following before you leave:  You have received a discharge letter; a copy will be sent to your GP.  You have received your medications – if you are unsure about any of your medications please check with the ward pharmacist.  Do you have any follow-up? A ‘Rapid Response Team’, or other specialty healthcare workers, may see you while you are at home.  Whether you need to have further tests or scans before your followup appointment. You can ask a member of staff about this. My appointment is at: Day Date Time Department EAU – Fleming Ward, Level 4 Frequently asked questions What if I have a problem at home? - Diagnosis If your problem is less urgent, you can call the EAU reception (please see overleaf), your GP or NHS 111. If you are very unwell call 999 or go to your nearest A&E. Is it too soon to go home? - If your doctors have asked you to go home, it means they are confident that you will do just as well at home as you would in hospital. After spending some time at home, many patients are happy that they have been able to spend time with their families and rest in their own way. What if I have any other questions? - If you have any queries about your follow-up or tests please contact the EAU reception. There are contact numbers and addresses on the back of this leaflet.  Please allow plenty of time – parking is limited  Please bring your prescription or medicines with you  Please call the EAU (01895 279022) if you are running late or have any problems finding the Centre. Further Information Contact Details EAU Reception 7.30am – 6pm – 01895 279022 Hillingdon Hospital switchboard – 01895 238282 NHS Non-emergency help – 111 More patient information about medical conditions and treatments can be found at: www.patient.co.uk or CAEC The Hillingdon Hospital Trust website at: www.thh.nhs.uk The Centre for Ambulatory Emergency Care Please bring this leaflet with you to hospital. If you have any other comments, suggestions or concerns, please contact our Patient Advice and Liaison Service (PALS) on 01895 279973 (Mon – Fri, 9am – 5pm) or email [email protected] Hillingdon Hospital Pield Heath Road Uxbridge, UB8 3NN Everything you need to know about Ambulatory Emergency Care Name: PI ID: 184 Review: 06/16 NHS Number: