Care Quality Commission Finsbury Tower 103-105 Bunhill Row London EC1Y 8TG Telephone: 03000 616161 Fax: 03000 616171 www.cqc.org.uk CQC Acute Hospital Inspections Wave 2 Dear Foundation Trust Chair and Council of Governors, Having completed the first wave of new inspections in the acute sector, the Care Quality Commission (CQC) continues to refine how we inspect acute hospital locations. This letter provides you with an update on the next set of acute hospital inspections and how we will work with Foundation Trust Councils of Governors. As you may know, our new inspection method within the acute sector involves significantly larger inspection teams which include clinical and other experts, and trained members of the public. The teams spend longer inspecting hospitals and cover every site that delivers acute services. They look at eight core service areas and others if necessary. The core services are: • • • • • • • • Accident & Emergency Medical care (including older people’s care) Surgery Intensive / Critical care Maternity & family planning Children’s care End of life care Outpatients We are striving to make better use of information and evidence, using new surveillance indicators and information from our partners to guide our teams on where and what to inspect. Our new inspection approach aims to answer five key questions about an organisation (regardless of the sector in which they operate): • Is it safe? • Is it effective? • Is it caring? • Is it responsive to people’s needs? • Is it well-led? The second wave of acute inspections will be undertaken between January and March 2014, allowing us to continue to test our new approach in the acute hospitals of nineteen NHS Trusts and Foundation Trusts. The list covers a range of Registered office: Finsbury Tower, 103-105 Bunhill Row, London EC1Y 8TG trusts including some that our intelligent monitoring has identified as high risk, some that are aspirant Foundation Trusts and some where there has been an (internal) regional recommendation to inspect. An opportunity for Councils of Governors to contribute We recognise that Councils of Governors primary relationship is with their trust board, to work as a collective to hold the trust to account on behalf of the public. In the light of this role, we believe it is important that all Councils of Governors are given the opportunity to share their views of their hospitals with us if they wish to. If your Council decides it would like to talk to the CQC about the achievements or areas for improvement at their trust, you can send information in advance of the inspection to CQC: • • By e-mail to [email protected]. Please ensure that the subject line of your e-mail is [Trust name] Acute Hospital Inspections Wave 2. By calling 03000 616161 Your Council can also share feedback directly with the inspection team during the inspection. Our inspection team leader will discuss this with your chair and other governors as appropriate. We will not publish any information Councils of Governors send to us about your trust. It will be used as part of the information we consider before or during the inspection. Public listening events At the beginning of each inspection we will be holding public listening events, inviting local people to share their views and experiences of their hospital with our inspection team. We will be publicising further details of the times and venues of these events over the coming weeks as they are arranged. The events will be one of the ways our new inspection teams hear from individual members of the public about the care provided by the trust. Your local CQC relationship We will continue to develop a local relationship between CQC and your Council of Governors throughout the year and your local CQC manager will continue to be the main point of contact with you. • • If you have any questions you can email our national involvement team at [email protected]. In addition, we would encourage you to sign up for our new e-mail alerts about inspections of your local care services. Registered office: Finsbury Tower, 103-105 Bunhill Row, London EC1Y 8TG • Alternatively, please visit the acute hospital pages of our website for more information about our new inspection model. Many thanks for your continued support. Yours sincerely Professor Sir Mike Richards Chief Inspector of Hospitals Cc: Fiona Allinson, Head of Hospital Inspections Tim Cooper, Head of Hospital Inspections Siobhan Jordan, Head of Hospital Inspections Mary Cridge, Head of Hospital Inspections Julie Walton, Head of Hospital Inspections Ann Ford, Head of Hospital Inspections Joyce Frederick, Head of Hospital Inspections Heidi Smoult, Head of Hospital Inspections Registered office: Finsbury Tower, 103-105 Bunhill Row, London EC1Y 8TG Table 1: All trusts included in wave 2 Trust Region University Hospitals of Leicester NHS Trust Blackpool Teaching Hospitals NHS Foundation Trust Northampton General Hospital NHS Trust Central Central Hertfordshire & South Midlands Royal Cornwall Hospitals NHS Trust Hull and East Yorkshire Hospitals NHS Trust University Hospitals of Morecambe Bay NHS Foundation Trust Homerton University Hospital NHS Foundation Trust St George’s Healthcare NHS Trust Heatherwood and Wexham Park Hospitals NHS Foundation Trust Oxford University Hospitals NHS Trust Lewisham & Greenwich NHS Trust Peterborough & Stamford Hospitals Trust East Kent Hospitals University NHS Foundation Trust Aintree University Hospital NHS Foundation Trust Leeds Teaching Hospitals NHS Trust Buckinghamshire Healthcare NHS Trust Basildon & Thurrock University Hospitals NHS Foundation Trust Royal Berkshire NHS Foundation Trust South London Devon, Cornwall and Isles of Scilly North Yorkshire and Humber Cumbria, Northumberland, Tyne & Wear London London London South Thames Valley South Thames Valley London London Central East Anglia South Kent & Medway The Dudley Group NHS Foundation Trust North North North NHS England Area Team Leicestershire and Lincolnshire Lancashire North Merseyside North West Yorkshire South Thames Valley Central Essex South Bath, Gloucestershire, Swindon & Wiltshire Birmingham and the Black Country Central Registered office: Finsbury Tower, 103-105 Bunhill Row, London EC1Y 8TG Inspection Starts Feedback deadline w/c 13th Jan To discuss during the inspection w/c 20th Jan 11th Dec w/c 3rd Feb 3rd Jan w/c 10th Feb 10th Jan w/c 24th Feb 17th Jan w/c 3rd Mar 24th Jan w/c 17th Mar 7th Feb w/c 24th Mar 14th Feb
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