CASE STUDY: PEAK SEALING TECHNOLOGIES (PST) Avenge rs Positioning Grid of PST and competitors Price SD -72 High LD-48; RD48; HD-48; RD- 72; HD72; RDS-72; HDS-72 This graph shows that PST is facing new competitors which entered the low-cost segment and can pose a threat for RD-48 and RDS72 products in the future by attracting price-sensitive or insecure costumers. GP48 Ipac Tensile New PST? Low Low High Quality Research question: Should PST respond to the rising competitiveness and therefore enter the economy grade segment or stay the course with advanced technology, high-quality products? 1 ASSESSMENT OF STRATEGIC OPTIONS Implications for: Entering the economy grade segment Avenge rs Following quality leadership strategy + Ability to fulfill needs of pricesensitive customers + Consistency of company image quality leader - Change in perception of being a high quality leader - Loss of market share not targeting price-sensitive customers + Possibility to offer a low-end PST product + Clearly positioned products, no need for adjustments in distribution policy - Even wider product range - Low-price offer only from competitor not from PST + Ability to offer more variety in terms of price levels + Consistent and easy product quality marketing - Higher effort to explain product differences - No ability to offer solution for pricesensitive customers + No positive impact + Consistent overall brand image - Negative impact on overall brand image, reputation loss - No negative impact Customers Distributors Sales force Brand 2 SOLUTION • Development of a new brand to avoid negative image effects on PST high quality brand • No visible connection between the brands for the New brand customers Product launch Enter market + + + Avenge rs • Development and launch of two new products to compete with Tensile • Competitive pricing strategy (similar to Tensile) • Enter the economy grade segment and make use of well established distribution network • De-clutter existing product line by eliminating HD-48 and HD-72 No brand image loss for high-quality products/brand Ability to target and acquire price-sensitive customers with new brand Higher sales volume due to marginal possibility of product cannibalization 3
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