R PROFESSIONAL PROFILE The Tourism & Hospitality Manager is a bilingual professional able to design, develop, manage and trade tourist products based on international standards. Able to receive and serve multicultural customers aiming at satisfying their existing and potential needs on the basis of current standards. Able to develop new tourism and hospitality projects on sustainable basis and complying with the best practices of corporate and social responsibilities. MINOR DEGREE It requires approval of all courses to the left of the dotted line plus internship II and the graduation portfolio. CERTIFICATE 1. Tour guide certificate. 2. Receptionist & housekeeper certificate. 3. Reservations & BSP agent certificate. 4. Marketing & sales agent certificate. 5. Meeting & convention certificate. TOURISM & HOSPITALITY WORK FIELD DESCRIPTION A graduate has the skills to work in administrative positions, both locally and internationally, with different types of enterprises of the tourism industry: hotels, Bed & Breakfast, hostels, restaurants, cruises, convention centers, catering and events, tour operators, wholesaler and travel agencies, public administration and municipalities, tourist information and promotional offices, consultancies, air transportation enterprises, rent a cars; as well as, be able to undertake its own business venture. ENROLLMENT REQUIREMENT Basic English II approved. CAMPUSES Antonio Varas, Valparaíso. FULL H ENGLIS Infórmate en www.duoc.cl de las jornadas en que se dicta esta carrera según cada sede (diurno y vespertino). TOURISM & HOSPITALITY PRIMER AÑO TÍTULO MODALIDAD DE ENSEÑANZA TOTAL CRÉDITOS CARRERA Tourism & Hospitality Manager Face to face 384 SEGUNDO AÑO TOUR GUIDE CERTIFICATE TERCER AÑO CUARTO AÑO RECEPTIONIST & HOUSEKEEPER CERTIFICATE RESERVATIONS & BSP AGENT CERTIFICATE MARKETING & SALES AGENT CERTIFICATE MEETING & CONVENTION CERTIFICATE DIMENSIONS OF TOURISM TOURISM DEVELOPMENT BASIC MANAGEMENT PROCEDURES MANAGEMENT PROCEDURES HOSPITALITY & TOURISM MARKETING MEETING & CONVENTION MANAGEMENT CHILEAN HERITAGE & DESTINATIONS CHILEAN ATTRACTIONS, SERVICES & PRODUCTS WORLD ATTRACTIONS, SERVICES & PRODUCTS BANK SETTLEMENT PLAN (BSP) HOSPITALITY & TOURISM SALES STRATEGIES QUALITY CONTROL TOURISM & HOSPITALITY PROJECT ASSESSMENT GDS & INTERNET I WORLD HERITAGE & DESTINATIONS FOOD & BEVERAGE LAW & SECURITY FOR TOURISM CUSTOMER RELATIONSHIP MANAGEMENT REVENUE MANAGEMENT GDS & INTERNET III REFRESHMENT GUIDING & CUSTOMER SERVICE FRONT OFFICE & HOUSEKEEPING GDS & INTERNET II ADVANCED ENGLISH ESP TOURISM ESP TOURISM II INTERMEDIATE ENGLISH GRADUATION PORTFOLIO PORTUGUESE I PORTUGUESE II PORTUGUESE III Level I to V INTERNSHIP I MATHEMATICS FUNDAMENTALS ALGEBRA STATISTICS INTERNSHIP II Level I to II COMUNICACIÓN ESCRITA COMUNICACIÓN ORAL PHYLOSOPHICAL ANTROPOLOGY ETHICS INNOVATION AND ENTREPRENEURSHIP PROFESSIONAL ETHICS INNOVATION PROJECTS OPTIONAL COURSES CHRISTIAN FAITH FUNDAMENTALS Minor Degree: it requires approval of all courses to the left of the dotted line plus internship II and the graduation portfolio. Los colores de las asignaturas indican su relación con tipos de competencias: Profesionales Básicas Graduation Portfolio and Internship Empleabilidad Formación Complementaria y Optativos Level I to VII