Programme on Electricity Distribution Management March 02-06, 2015 ADMINISTRATIVE STAFF COLLEGE OF INDIA BACKGROUND The performance of electricity utilities around the developing world has witnessed considerable volatility in the last decade even after regulatory reforms. The rapid pace of technological development, along with regulatory, societal and economic factors, is affecting the way we generate, distribute and consume electricity. In a sector accustomed to long-term investment cycles and stable policy frameworks, the transition to new electricity systems has introduced policy uncertainties and market design complexities. Consequently, parts of the industry are becoming 'uninvestable'. A close look at the power distribution/retail utilities in almost all the developing countries presents a gloomy picture with a common set of issues impeding their growth and in turn their efficiency. Though generation and transmission segment has been improved substantially, the revenues originate with the customer at distribution, so subpar performance there hurts the entire value chain. Persistent operational and financial short comings in distribution have repeatedly led to bailouts for the whole sector. The representative issues being operational inefficiency, lack of credible information, financial distress, lack of transparency, minimal response to regulatory framework, absence of insulation from government to prevent interference and lack of professional approach. In the context of Indian distribution utilities, despite the fact that almost all states have adopted some form of restructuring and reforms as envisaged by the Electricity Act, 2003 and supporting acts and policies, only few States utilities are functioning in a systematically rational manner. Notwithstanding the enormous investments in national infrastructure improvement programs like RAPDRP and RGGVY, the financial position of these utilities as depicted by several reports is dismal. Hence, the current focus has to be on improving distribution management in terms of operation, commercial and financial parameters with regular regulatory intervention by avoiding government interference with transparency. The capacity building efforts in the overall integrated electricity distribution management for the personnel handling day to day activities must be channelized towards instilling the sense of this ownership and enhancing the professionalization in the staff. Administrative Staff College of India, after a thorough analysis of the situation worldwide, is keen to develop the personnel in such a way that one can understand the impact of one’s action on the entire value chain of Electricity Distribution Management. OBJECTIVE The programme aims at  The understanding about the language and decision processes of the electricity utility business  Knowing the key business concepts and the financial basis of decision making  Helping ensure that your utility’s decisions make good business sense and good engineering sense PROGRAMME CONTENTS: Business Environment 1.Legal and Regulatory initiatives for reforms  Legal and Regulatory framework across the electricity distribution utilities in the world  India’s reform model  Failure and success stories 2.Corporatization and commercialization of electricity distribution utilities  Base models  Evolving models in India 3.Power Markets  Architecture of power markets in India  Participation in power markets by electricity distribution utilities  Optimization of power purchase through power markets  Open access regulations 4.Renewable Energy Development and Demand Side Management  Role of Electricity Distribution Utilities in supporting RE development  Renewable Power Purchase Obligations  Renewable Energy Certificates  Net Metering concept  Energy conservation through DSM Human Resource Management 5. HR Management  HRM and its relevance to utilities  Industrial Relationship Management 6. Change Management  Performance and Opportunity gaps  Organizational alignment and design skills  Organizational culture Cases 7. Leadership Development  Leadership Styles (personal leadership, Team leadership and Organizational Leadership)  Communication for Organizational Effectiveness  Managing Subordinates 8. Customer Relationship Management  International Practices  Case studies from India, Bangladesh and Sri Lanka  ICT interface to improve CRM in electricity distribution utilities. 9.Handling Transparency  Sources of corruption  Ways to tackle them  Indian context Operation Management 10.Distribution Automation  Smart grid  Innovative metering  Pilot projects from India 11.IT intervention  ERP models  Big Data  Success stories Financial Management 12.Understanding the numbers that drive the business  Finance for Distribution Utility Managers  Requirements under Company Act  Cost of Capital  Financial Ratios  Balance Sheet  Regulatory Accounting Strategic Management 13.Business analytics for utility managers  Data generated Sources in the daily operation activities  Data use in different operation activities  Basic analytics- used in power distribution sector  Analytics as used in other countries 14.S u s t a i n a b l e E l e c t r i c i t y D i s t r i b u t i o n Development  Innovative Business Models  Pricing schemes  Innovative marketing schemes  Distribution franchisees  Rural electricity distribution models FACULTY The Administrative Staff College of India has been conducting management development programmes for the executives of all major power utilities. Apart from select faculty from ASCI, eminent guest speakers from the electricity distribution industry would be invited to participate. ELIGIBILITY Executives/ Senior Executives of Electricity Distribution Utilities, Electricity Regulatory Commissions and other organizations closely related to this sector. Organisational sponsorship is essential. VENUE The Programme is fully residential and the participants will be accommodated in airconditioned single rooms. However, the College does not provide accommodation for the family. Transport between Airport /Railway Station and venue will be arranged by the College. The Bella Vista Campus of the college is WiFi enabled in a comprehensive way. DURATION The programme duration is from Monday, March 02, 2015 to Friday, March 06, 2015. The participants are expected to arrive a day before the commencement and may leave after the conclusion of the programme. PROGRAMME FEE Rs.47,000/- (US $1600 if foreign) plus Service Tax @12.36% per participant will be charged to cover tuition, boarding and lodging, courseware and other facilities of the College including Internet usage. Local participants not availing hostel accommodation will be given a discount of Rs.1000/- per day for the duration of the programme. An Early Bird discount of 5% on the basic fee will be offered to the nominations with payment received before February 02, 2015. An additional discount of 10% is offered to the second nominee and onwards from the same organization. It is clarified that the total discount for any participant would not exceed 15%. MEDICAL INSURANCE The nominees are requested to carry with them the proof of Medical Insurance. The sponsoring agency is required to endorse the nominee's medical coverage in the event of hospitalization. LAST DATE FOR NOMINATION The nomination form duly filled in along with the Demand Draft made out in favour of ”Administrative Staff College of India” payable at Hyderabad should reach the Programmes Officer by February 16, 2015 LAST DATE FOR WITHDRAWAL February 23, 2015. Any withdrawals after this date will entail forfeiture of fee paid. ASCI ALUMNI ASSOCIATION Participants of College programmes will automatically become members of ASCI Alumni Association. CERTIFICATE OF PARTICIPATION The College issues a Certificate of Participation on conclusion of the Programme. Programme Director Rajkiran V Bilolikar Associate Professor Energy Area E-mail: [email protected] ASCI MANAGEMENT DEVELOPMENT PROGRAMMES FOR 2014-15 GENERAL MANAGEMENT MDP for Women Executives 19-Jan-2015 23-Jan-2015 ENVIRONMENT Base line Survey for R&R - CSR Projects 2-Mar-2015 4-Mar-2015 FINANCE Managing Costs to Enhance Profitability Corporate Valuation 26-Jan-2015 5-Feb-2015 28-Jan-2015 7-Feb-2015 19-Jan-2015 23-Jan-2015 9-Feb-2015 9-Feb-2015 9-Feb-2015 23-Feb-2015 23-Feb-2015 16-Mar-2015 13-Feb-2015 13-Feb-2015 11-Feb-2015 27-Feb-2015 25-Feb-2015 20-Mar-2015 HUMAN RESOURCE MANAGEMENT Communication Skills for Managers Executive Coaching and Mentoring: Competencies to Develop Future Leaders Team Building and Conflict Management Managing Creativity and Innovation Strategic Human Resource Management Good Governance and Sustainability through HR Practices Decision Making for Effective Leadership HEALTH STUDIES Ethics & Values in Administration Using Data for Programme Monitoring & Evaluation Empowering Hospital Administrators with Management Skills in Turbulent Times 2-Feb-2015 26-Jan-2015 4-Feb-2015 28-Jan-2015 16-Feb-2015 20-Feb-2015 INFORMATION TECHNOLOGY IT Enabled Knowledge Management e-Learning and Digital Education (New Programme) 22-Jan-2015 9-Mar-2015 24-Jan-2015 11-Mar-2015 MARKETING Developing The Leading Edge with Strategic Marketing 26-Jan-2015 30-Jan-2015 OPERATIONS Procurement Procedures for World Bank Aided Projects Project and Contract Management 9-Feb-2015 9-Mar-2015 20-Feb-2015 13-Mar-2015 29-Jan-2015 9-Mar-2015 26-Mar-2015 31-Jan-2015 13-Mar-2015 28-Mar-2015 URBAN GOVERNANCE Social Housing and Urban Poverty Alleviation Public Private Partnership in Urban Infrastructure and Service Delivery Urban Infrastructure Project Preparation and Management Administrative Staff College of India Bella Vista, Raj Bhavan Road, Khairatabad, Hyderabad - 500 082, India. Telefax (Programmes Office) : 0091-040-23324365 Phone : 0091-40-66534247, Mobile: 9246203535 Fax : 0091-40-66534356, E-mail: [email protected] Delhi Campus C-24, Institutional Area South of IIT, Behind Qutub Hotel New Delhi - 110 016 Phone Nos: 011 - 26962204, 26961750, 26961850 ADMINISTRATIVE STAFF COLLEGE OF INDIA Bella Vista, Raj Bhavan Road, Hyderabad - 500 082, A.P. (India) Nomination Form Programme on Electricity Distribution Management (March 02-06, 2015) Nominee’s Personal Information : Name : Designation : Date of Birth : Organisation : Address : Phone(s) : (Off) : e-mail : Education : (Mobile) : Home : Fax : Training Programmes Attended : Nominee’s Career Profile Organisation Position Responsibility No. of Years Expectations from the programme : Medical Insurance : Name of the Insurance Agency Policy Number Validity upto Note: Coverage should be available in Hyderabad, India. Ailments of the Nominee if any Declaration of the Health Status : 1. 2. 3. Cardiac including HTN Pulmonary including Asthama Hepatitis (Lever) disorders Amount Payable : Instrument Number : 4. Neuropathy and Nephropathy problems 5. Neurological including epilepsy 6. Any other including DM Autoimmune diseases Mode of Payment (DD/Chq) : Date of Instrument : Name of the Bank : Signature of the Sponsoring Authority : Name : Designation : Date : NOTE : Forward nomination form to : Mrs. P. Mahalaxmi, Programmes Officer, Administrative Staff College of India, Bella Vista, Hyderabad - 500 082. Phone: 0091-40-66534247, 66533000, Mobile: 09246203535, Telefax: 0091-040-23324365, Fax: 0091-040-66534356, e-mail: [email protected]