1,1.1%.,16 N UNHCR United Nations High Commissioner for Refugees Haut Commissariat des Nations Unies pour les refugies Memorandum UNHCR Representation in Malaysia 570 Jalan Bukit Petaling P.O. Box 10185, 50706 Kuala Lumpur, Mal To/A: All locally-recruited staff members UNHCR and UN Agencies in Kuala Lumpur From/De: Richard J. Towle, Representative, UNHCR Kuala Lump r File Code/Dossier: 14/KL/8320 Subject/Objet: INTERNAL/EXTERNAL VACANCY NOTICE (VN/039/14) PROTECTION ASSOCIATE (UNOPS) Date: Title 14 October 2014 : PROTECTION ASSOCIATE Grade : GL.6 (UNOPS Contract) Post No. : RSD/010/08 Language : Excellent written and oral English communication skills. Effective Date : As soon as possible Location : UNHCR Branch Office in Kuala Lumpur Duties and Responsibilities Under the overall supervision of the Senior Protection Officer and the direct supervision of the Head of Unit, the incumbent performs the following duties: • Conducts interviews with persons, who are of concern to UNHCR, either at the UNHCR Office, Police Lock ups, Immigration Detention centres or community for purposes of gathering information, which relates to their registration, assessment of asylum claim (including the verification of family unity or derivative status) and Refugee Status Determination; or which are necessary in order to assess their protection and assistance needs; • As a result of the interviews with persons, who are of concern to UNHCR, recommends actions that need to be undertaken by the Office or assists in the implementation of such actions by: registering them in UNHCR database; conducting Refugee Status Determination, which includes drafting of assessment and recommendation whether to grant refugee status under international law. • Conducts country of origin research and keeps up to date with country of origin information. • Conducts file reviews if instructed by RSD Officer • Accurately updates database and other case-management tools in a timely manner Protection Associate wwy unnun • Conducts field visits to Immigration Detention Centres and refugee community sites to conduct RSD when required. • Handles telephone calls from the mobile hotline on reports of arrests and detention of persons of concern to UNHCR; • Assists in gathering information and writing reports on case profiles and country of origin situations when required. • Provides rejection counselling to applicants who have been rejected for refugee status. • Refers cases to other units as appropriate and according to Standard Operating Procedures. • Any other duties assigned by the Head of Unit and Senior Protection Officer. Qualifications required Preferably with University degree, in law, Social Science or a related discipline • Three (3) to four (4) years experience in related field • • • • • • • Demonstrable interest in human rights or refugee issues. Fluency in both verbal and written English and Malay. Excellent research, interviewing, writing and analytical skills Good team working skills and the ability to prioritize work and meet deadlines in a stressful context with a high volume of work. Exhibits maturity and ability to deal with confidential and sensitive information Excellent organizational skills Qualifications desired Experience of interviewing individuals to obtain complex and/or personal information. • • • • Ability to work in a multi-cultural environment. Ability to deal with traumatized and vulnerable people. Ability to work through interpreters THIS POST IS OPEN TO EXTERNAL CANDIDATES HOWEVER, PRIORITY CONSIDERATION WILL BE GIVEN TO INTERNAL CANDIDATES Applications i. iii. All candidates must have substantial relevant knowledge of local conditions. Proficiency in English required and knowledge of Bahasa Malaysia would be an asset. External candidates MUST include a recent curriculum vitae or UN Personnel History Form (P.11) with their application, without which their candidature will not be reviewed. Applications in writing are to indicate the VN number and the post title on the envelope and to be addressed to the Admin/Finance Officer, UNHCR Branch Office, P. 0. Box 10185, 50706 Kuala Lumpur. Applications by email are to be addressed to [email protected]. Any decision to withdraw an application must be submitted in the same manner. Only shortlisted candidates will be called for interview. IMPORTANT: CLOSING DATE FOR RECEIPT OF APPLICATIONS: 28 October 2014 Applications reaching the UNHCR Branch Office after the closing date will not be accepted. Protection Associote 2/2