JOB DESCRIPTION IOC Television & Marketing Services SA Function : Account Manager, Partnership Marketing Status : Manager Activity level : 100% Mission ► Reports to : Senior Manager, Partnership Marketing Responsible to plan, meet and exceed the needs and expectations of the assigned TOP Partner(s) as well as to protect and enhance the value of their investment, with the ultimate goal of longterm retention Each employee is responsible for the smooth running of his or her section and for keeping his or her competences up to date in line with the IOC’s training policy. In addition, each employee may be asked to take on responsibilities other than those required by the job if particular circumstances so require. Main responsibilities Oversee and accompany the delivery of the diverse rights packages contracted to assigned TOP Partner(s) through cross-functional cooperation and relationships, with a view to optimise the Partner(s)’ sponsorship value within the framework and in the best interests of the Olympic movement. Such rights packages include: Games assets, marketing rights, sponsor recognition, product supply, etc.. Establish, protect, enhance and nurture the relationships with assigned TOP Partner(s) to build and maintain open, productive and mutually beneficial partnerships. Initiate and develop a creative approach to account management with the aim of adding incremental value to the assigned TOP Partner(s). Oversee and manage the Olympic activation and promotional campaigns approvals of assigned TOP Partner(s) with the services of the Rights Activation (RA) team. Account Management Provide day-to-day education, assistance, proactive and solution oriented proposals as well as issue resolution processes to assigned TOP Partner(s) as challenges impact them. Act as an active supporter of and contributor to their sponsor activation efforts around the world. Work closely with the assigned TOP Partner(s) to set mutual objectives and develop account management and project plans. Initiate regular reviews of overall service delivery and returns on objectives. Coordinate the rights activation services with the RA team of ITMS. Provide Olympic marketing expertise to assigned TOP Partner(s), communications, tools and information to assigned marketing Partner(s) so that they can effectively leverage their Olympic partnership. Continuously keeps him/herself educated on assigned Partner(s)’ business and environment. Provide Games-time support for all Partner(s) on-site activities. System coordination Liaise with all International Olympic Committee (IOC) departments to ensure TOP rights and benefits are understood, respected, fulfilled and optimised. Serve as an advocate on behalf of assigned Partner(s) within IOC Departments and Commissions. Work with all Olympic Movement stakeholders to identify new opportunities for assigned TOP Partner(s), with the objective of further increasing the value of their Olympic Partnership. Educate, trains, supervises counterpart partner services teams at the Organising Committees for the Olympic Games (OCOGs) to correctly provide for the specific needs of assigned TOP Partner(s) as well as on best practices and procedures for local marketing partner servicing. Lead projects and functional areas in the Partnership Marketing Team to support the implementation of best in class partnerships. Participate in the development of TOP Partner research and benchmarking process of other sports properties to improve the services delivered to assigned TOP Partner(s) (with respect to hospitality, rights activation, real time marketing, etc.). Serve as an advocate of assigned Partner(s) with OCOGs and National Olympic Committees (NOCs), serve as a facilitator with IOC, OCOGs, host city governments and NOCs in support of Partner(s) Olympic marketing objectives. Training and competences University degree with a major (or focus) in marketing. 6-8 years marketing program development experience and/or client-based sponsorship management in a corporate/agency/property environment. Olympic Games activation experience is an asset (working on either sponsor, property and/or agency side), as well as prior experience in FMCG marketing. English fluency both spoken and written; French and/other language an asset. Excellent command of the standard corporate IT tools and natural respect for the internal user rules. Outstanding and proven relationship management and interpersonal skills. Excellent communication and presentation skills, both written and verbal, ability to put ideas or facts in writing concisely and precisely so as to be clearly understood by all kinds of interlocutors in various cultures, ability to present to varied audiences with impact. Excellent project management skills. Energetic, enthusiastic with strong leadership, team-building and coaching skills, who can combine these with strong business discipline and decisiveness. Demonstrated precision and efficiency in prioritizing between competing objectives. Comfortable and productive working within a highly cross-functional/matrixed organization. Embracing changes: ability to remain efficient within a changing environment and to adapt positively to new tasks, responsibilities or people, instinct to transform changes into opportunities. Ability to interact with tact, sensitivity, efficiency and professionalism with all levels of people, create a climate of trust and appreciate the needs and expectations of one’s interlocutors. Ability to adhere to the organisation’s ethical principles, apply these and act accordingly. A passionate expert about the Olympic Movement and its ambition to help achieve sponsors’ business/marketing goals and to improve the world through sport. Behaviour and attitude A personable individual, with a creative and innovative mindset, always pursuing high-quality servicing, client-driven, engaging communications. An enthusiastic functional leader, as well as a contributing team player who is responsive, caring, helpful and inspired by a collaborative approach. Entrepreneurial attitude with a high level of adaptability in a continually evolving environment, with the ability to evolve in a team matrix environment. High sense of achievement, coupled with strong work ethics. Comfortable in high sensitivity and high pressure environments, ability to manage through objections and crisis with drive and diplomacy. Inspired by a multicultural environment, able to naturally celebrate diversity. Positive, ‘can-do’ attitude, open-mindedness, willing to take on new responsibilities, as required. A balanced personality who continues to perform with excellence under stress in a fast-paced environment. Sharing the Olympic values and respectful of internal rules of conduct and all instructions, lines and procedures in place (information security, Code of Ethics, project management methodology, etc.). Diplomatic and flexible in working with a multitude of internal/external/agency constituents. Willingness to share/transfer knowledge and develop talent around him/herself. Natural fit into the IOC Television & Marketing Services culture: the ability to (i) think business, (ii) demonstrate a collaborative approach, (iii) be proactive, (iv) strive for excellence, (v) celebrate diversity and (vi) act with integrity. Availability to travel worldwide extensively (up to 20%).
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