job description - Olympic.org Registration

JOB DESCRIPTION
IOC Television & Marketing Services SA
Function
:
Rights Activation Platform
Manager
Status
:
Manager
Activity level
:
100%
Mission
► Work with business partners, suppliers
and internal units to ensure effective
day-to-day business engagement and
service via the IOC’s commercial partner
platforms.
► Manage the development of a new
Approvals Solution that meets business
needs.
Each employee is responsible for the smooth running of his
or her section and for keeping his or her competences up to
date in line with the IOC’s training policy.
In addition, each employee may be asked to take on
responsibilities other than those required by the job if
particular circumstances so require.
Main responsibilities
This assignment supports IOC Television and Marketing Services (IOC TMS), the Marketing Department of the International
Olympic Committee (IOC), with regard to its various external commercial platforms used by commercial partners and
stakeholders to submit and administer Approvals. The role involves being the ‘face’ of client support for the current platform,
as well as managing the development, operations and support of a new Approvals Solution that serves business needs.
Business requirements identification and formalization
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Validate the department’s business and functional requirements for assessing and deploying a new
application/solution for Brand Approvals .
Conduct RFP to choose platform for new Approvals Solution.
Assure the new solution is configured to align with business needs and defined workflows.
Be the driving force for initiating/ conceptualising new processes and technical improvements to the solution and
ensure timely delivery of all such new processes and improvements.
Review, comment and improve the functional specifications from the platform supplier.
Manage the User Experience (UX) configuration.
Represent IOC TMS interests (i.e. business requirements and functionalities) in internal and external meetings.
Functional and User Acceptance Tests
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Define functional test scenarios preparation and organize/execute functional tests in collaboration with the platform
supplier.
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Identify key users to participate to User Acceptance Tests, including business, commercial partners, stakeholders.
 Document and communicate the test results to all relevant departments, constituents
User management, CRM and set-up
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Set-up workflows for individual partners.
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Create new organisations in the system.
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Ensure permissions are given in accordance with commercial agreements.
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Activate new accounts, organize account structure, viewing permissions, etc.
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Liaise with commercial partner main contacts to ensure registration of all commercial users within the required
framework.
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Liaise with OCOG and USOC main contacts to ensure registration of all OCOG and USOC users.
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Manage IOC TMS access to platform CRM and ensure all set-up requirements are met.
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Conduct regular clean-ups of user data.
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Ensure the new tool is configured to align with business needs and designed workflows.
Platform analytics and reporting
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Provide regular and ad-hoc reporting for internal and external purposes.
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Set up analytics dashboards for various users’ needs (ie IOC, USOC, OCOG, partners), analyze the data and
provide insights/recommendations for, and to, the various users.
Administration and support
 Provide overall client servicing support in relation to the commercial partners’ use of the partner platforms.
 In collaboration with the platform suppliers, ensure acceptable functionality and performance.
 Manage and liaise with the IOC’s IT department and the technical supplier in regard to commercial users, including,
but not limited to, answering users questions, reporting system bugs.
 Track and maintain all RA business-related data and information (e.g. platform set-up, service issues, actions taken,
decisions for specific client set-ups, etc).
 Develop communication materials with regard to the introduction of the new solution including developing training
materials and seminars for internal/external users.
Training, language and IT skills
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Bachelor’s degree in Computer Science and/or Business.
Ideally 5 years minimum direct work experience in a project management capacity, preferably for projects requiring
dealing with both business and technology teams; as well as experience in implementing an approvals workflow
solution.
Familiar with current Internet technologies, including web design, HTML, Java-script and CSS.
Competent with various software programs, such as Adobe Photoshop, Adobe Illustrator, Excel, Word, MS Project,
Sharepoint 2013, CRM, standard office tools and servers (Livelink, Outlook, etc.) as well as Business Process
Modelling products.
Knowledge of System Development Life Cycle and PMI best practice, Project Management qualification is a plus.
Languages: excellent/fluent English.
Technical, organisational and personal competences
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Analytical and problem-solving capabilities.
Attention to detail and highly organized.
Strong ability to lead, interact and communicate with team members.
Ability to define and follow clear procedures for the operation of the platform.
Ability to effectively prioritize and keep to a timeline.
Excellent client servicing and communication skills.
Results oriented.
Compliance with internal usage rules.
Behaviour and attitude
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Respect the Olympic values and internal rules of conduct and all instructions and procedures in place (information
security, Code of Ethics, project management methodology, etc.).
Collaboration and transfer of knowledge.
Discretion and loyalty.
Positive attitude, open-mindedness.
High level of adaptability in a continually evolving environment.
Diligence and discretion combined with solid professional ethics.
Enthusiasm, proactivity and efficiency.
Keen sense of confidentiality.
Influencing and leading.
Takes initiative, anticipates, is a source of ideas.
Autonomy and strong sense of organization.

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