MRO Services Manager

Shortfacts
Jobtitle: MRO Services Manager
Jobfield: Technics
Employment type:
Location: Zürich / Zurich
Starting date:
Contact
MRO Services Management
Mr, Niels Hooiveld
MRO Services Manager
Human Resources
Ms. Jeannette Suter
It’s the little differences that make working at SWISS so appealing. The fact,
for example, that we treat every detail with care, see quality in terms of
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hospitality and view nationality through an international lens. In a similar way, Tel.: +41 44 564 44 22
we see variety as richness, a job as an experience and SWISS as a world of
inspiration. You, too, will be stimulated in our special working environment –
one in which, wherever you are, you’ll always feel: Truly SWISS .... where
people matter.
Within the Technical Division, the department MRO Services Management is
responsible for all 3rd party contracted MRO (Maintenance, Repair &
Overhaul) services on the airframe, engines and main aircraft components.
The department has the commercial responsibility for the strategic and
operational business to ensure the airline obtains value for money at a
defined level of quality based on the contractual agreements.
In the upcoming years SWISS will replace its Airbus A340-300 and Avro
RJ100 fleets with new Boeing B777-300ER and Bombardier CSeries aircraft.
To support the department with these fleet changes and the adaptation of the
MRO Services portfolio, we are looking for an experienced MRO Services
Manager.
Your Duties
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Work together with other departments within the Technical Division to
collect, verify, bundle and optimize demand for future MRO Services against
budget and long term plan
Request quotations for required work scopes within available frame
agreements or ad-hoc maintenance agreements
Detailed review of quotations issued by the MRO Services suppliers for
correctness and in line with available agreements
Initiate purchase order creation with required information, obtain order
approval, release of purchase orders to the MRO Services suppliers and
order follow-up; Ensure correct booking of the purchase order into the
respective IT systems
Monitor performance achievement of contracted work according to
applicable regulations and Service Level Agreements (SLA), corrective
actions are defined and initiated in case of deviation
Ensure right interfaces and joint procedures between SWISS and MRO
Services suppliers are used or amended where required
Regular update and compare the as-is situation with the agreed MRO
Services budget and plan, develop counter measures on demand
Review invoices of performed work, close follow-up on all invoiced services
Development and improvement of methods and guidelines for MRO
Services management; participate in the continuous improvement process
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via Kaizen workshops
Supporting the respective MRO Services Procurement Managers with
technical justification as required
Requirements
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Bachelor or Master degree in Engineering with further education in Business
Administration, vice versa or equivalent
At least 5 years of experience in a technical division in the aviation sector
(maintenance organization of an airline or MRO)
At least 3 years of experience in managing MRO Services
Technical expertise, knowledge and experience with components, materials
and systems of the relevant aircraft types
Problem solving skills with a deep understanding of the MRO market and its
business processes
Fluent in English, written and spoken, German knowledge is an advantage
AMOS experience is an advantage, proficient in the use of MS Office Suite
Self-dependence with a pro-active attitude driving for results and solutions
Experienced in relationship management
Experienced in methods and instruments of data management and data
analysis
Skilled communicator and strong team player with distinctive social skills
Employment Level:
80 - 100 %
Workplace:
Zurich
Starting Date:
Upon agreement
Application Deadline:
June 19, 2016
We are looking forward to receiving your application in English.

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