Sonja Tien Insight generation | Research | Ideation | Concept development | UX design [email protected] Experience Owner at Studio S10 February 2014 - Present (2 months) Insight generation, ideation, conceptdevelopment & optimization. www.studioS10.nl 1 recommendation available upon request Advisor / architect EHR at University Medical Center Groningen July 2013 - Present (9 months) Designing concepts, frameworks, principles for IT architecture in line with the needs of the business. Key domain: electronic health record Consumer centricity coach at Philips September 2011 - June 2013 (1 year 10 months) Enhancing and deploying consumer/user focus in product innovation. Creating supporting tools and methods. Sr Product research manager Coffee at Philips Consumer Lifestyle September 2009 - June 2013 (3 years 10 months) User centered innovation and development of coffee appliances. Researching consumer and user needs, behavior and context with key focus on WE and LAM. Translating these insights into value propositions and product design- and performance attributes. Senseo, Senseo Sarista, Philips Saeco 1 recommendation available upon request Consumer research manager Domestic Appliances at Philips April 2009 - September 2009 (6 months) User centered innovation and development of kitchen appliances and robotics. Researching consumer and user needs, behavior and context. Translating these insights into value propositions and productdesign- and performance attributes. IT strategy consultant Healthcare at University Medical Center Groningen April 2005 - March 2009 (4 years) 2 recommendations available upon request Graduate concept development at Sinot Branding & Design February 2004 - July 2004 (6 months) Qualitative field study and concept development healthcare Page1 Intern consumer research young men shaving at Philips DAP August 2002 - March 2003 (8 months) Quantitative user research, analyses and reporting. Skills & Expertise Product Design Design Thinking Concept Development User-centered Design Product Innovation Consumer Insight Generation Innovation Management User Experience Market Research Product Development Service Design User Research Interaction Design Concept Generation TRIZ Design Strategy Experience Design Human Computer Interaction Education Triz 2013 - 2013 Design Thinking Academy Service Design Thinking, 2012 - 2012 Six Sigma Green Belt, 2011 - 2011 Hanze University Groningen Bachelor of science, Human Technology, 2000 - 2004 Technical University Delft Industrial Design, 1999 - 2000 Interests user experience, human behaviour, (organizational) culture, changemanagement, innovation, design Page2 Sonja Tien Insight generation | Research | Ideation | Concept development | UX design [email protected] 4 people have recommended Sonja "Sonja onderscheidt zich van anderen vanwege haar groot analytisch vermogen. Waar anderen al snel in oplossingen denken, weet Sonja op een prettige, maar doordringende manier tot het hart door te dringen. Alleen vanuit het hart krijg je oplossingen die kloppen. Sonja levert excellente kwaliteit, is professioneel, heeft een frisse kijk, is creatief en bovendien erg fijn om mee samen te werken." — Mathijs Niehaus, Owner, WEL Klantgericht Innoveren, was with another company when working with Sonja at Studio S10 "Sonja is a real professional in what she does. She’s result driven, keeps the overview and quality of work is high. Innovative and interested in solution outside the boundaries pin point het character. She’s committed and a appreciated team player." — Johan van 't Zet, Manager Product Innovation, Philips, managed Sonja indirectly at Philips Consumer Lifestyle "Sonja Tien heeft zich als adviseur ontwikkeld tot een zeer gedreven, gedegen en inhoudelijk goed georienteerde medewerker. Zij is slim, creatief en zegt alleen op de juiste momenten de juiste dingen. Ze weet mensen aan zich te verbinden, te enthousiasmeren. Zij heeft een aantal opdrachten succesvol afgerond. Ik heb haar met lede ogen zien vertrekken...." — Ron Van Den Bosch, Manager ICT Strategy department, University Medical Center Groningen, managed Sonja at University Medical Center Groningen "Sonja’s ability to _really_ listen, analyze and summarize the core essence of conversations and discussions in just a few lines using just the right words has struck me more than once big time!" — Ties Voskamp, IT manager Network and Server Operations, UMCG, worked directly with Sonja at University Medical Center Groningen Contact Sonja on LinkedIn Page3
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