BODY LANGUAGE – GESTURES Some Do’s & Don'ts BODY LANGUAGE • only as less as 15% is expressed with words, more than 50% is expressed through your body •Sense organs in play • Left and right brain •Subconscious signals BODY LANGUAGE - FACE & EYE • Feelings, attitudes & emotions- more than body • Sarcastic comments/ sincere • Eyes- lying • Establish bond • Involve EYES (AS YOU SEE THEM) Eyes - upward to the right (their left). Trying to recall memories. Eyes - upwards to the left (their right). Creating visual images (we think in pictures). A hand over the mouth whilst talking indicates deceit. A desire to try and stop the words coming out of the mouth. Indicate critical analysis. Is an evaluation signal. Generally a positive evaluation. It's a time for thought process. Women - bottom of the chin Is an evaluation gesture. It is generally a positive evaluation of your ideas, suggestions, information or requests. She may feel comfortable. She may look cool. Careful, You have a very negative signal, even if she is smiling. The lowered stapling of the hands indicates listening, and can also be a negative confidence gesture. The scratch to the back of the neck indicates uncertainty. It can mean nervousness or deceit. It can mean a desire to shut out the words they are hearing, or the words aren't 'going in'. they've heard enough. Hot under the collar! People touch their face 10 times more than normal when they feel uncomfortable. When you lie, you feel a tingling sensation around your face and neck, and feel you need to touch or relieve the area. Hand clasping at a desk or in a chair on its own may indicate nervousness, insecurity or anxiety. The more tightly clasped they are, the more the anxiety. Clasped hands in front of the body are a barrier signal, seeking reassurance. The higher the hands are , the more confident the feeling. Here's the mother of all confidence gestures. This gesture can denote even arrogance. The most supreme will be when the chair is tilted back onto two legs. Crossed legs can be comfort, but often indicate negativity. Holding a clipboard This is extremely negative. Indicate lethargy. They maybe don't want to be there Indicate indifference. The attention they are giving you is minimal. It normally indicates mild confrontation and stubbornness at that point. This is blatant territorial ownership. Claiming territory. It could easily be disregard of other people's territory if it were say your feet on someone else's desk. This is an aggressive gesture, indicating their hidden behavior as being aggressive. Watch for people's feet movements. WET FISH from a man this normally means a weak character, someone who is easily persuaded. THE BONE CRUSH handshake It's a show of strength and dominant character to the extreme. A palm down handshake indicates control. Anyone who gives you a handshake with two hands, when first meeting you, is likely to be insincere and overwhelming, or even deceitful. Openness Lean forward Open palms or shoulder motion Unbuttoning Defensiveness Arms crossed Or gripping Leg over chair or With a leg across Evaluation Hand to cheek or Beard stroking or Lowered specs or Chewing specs or Pinching the bridge of nose Suspicion & secretive Sideway glance or Touching nose or Rubbing ear/behind or Rubbing eyes or Hand over mouth Readiness Hands on hips or Sitting on the edge Reassurance Clenched hands with thumbs rubbing Or hand pinching or Women- adjusting necklace Frustration Back of head or Tightly clenched hands or Wringing hands or Pain in neck or Hot under collar Self-control Clenched at back or Crossed ankles Here's a neutral position. Sat upright, legs together, arms apart, possibly with the palms of the hands showing, indicating honesty and sincerity. BODY LANGUAGE Two basic groups of Body Language Open/closed Forward/back BODY LANGUAGE open responsive reflective forward back argumentative escapee closed RESPONSIVE REFLECTIVE FUGITIVE COMBATIVE ENGAGED leaning forward open body open arms open hands LISTENING head tilted lots of eye contact nodding high blink rate BORED staring into space slumped posture doodling foot tapping LET ME SPEAK finger tapping foot tapping staring EAGER (sprint position) open legs feet under chair on toes leaning forward EVALUATING sucks glasses/pencil strokes chin looks up and right legs crossed in 4 pos. (ankle on knee) LET ME GO feet towards door looking around buttoning jacket AGGRESSIVE leaning forwards finger pointing fists clenched READY TO AGREE closes papers pen down hands flat on table ATTENTIVE (standing) arms behind back smile open feet REJECTION sitting/moving back arms folded legs crossed 11 pos (thigh on knee) head down frown DEFIANT (standing) hands on hips frown DEFENSIVE (standing) feet pointing in hands clenched LYING touches face hand over mouth pulls ear eyes down glances at you shifts in seat looks down and to left BODY LANGUAGE…..? BODY LANGUAGE….? BODY LANGUAGE….? BODY LANGUAGE….? BODY LANGUAGE -MOVEMENT • Do not be frozen • Display energy & variety • Purpose • No pacing, rocking, swaying BODY LANGUAGE -MOVEMENT • Forward - making point • Backward • Sides BODY LANGUAGE Clothes : 23% + Gestures : 57% + Facial expressions : 20% POSSESS THE BEST GESTURES DEAR FUTURE MANAGERS!!! WISHING YOU ALL THE SUCCESS
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