Title Author(s) Citation Issue Date PREFECTURAL ORDINANCE ON CONSUMER PROTECTION OF OSAKA PREFECTURE (Osaka Prefecture Ordinance No.84, 1976) Eguchi, Junichi Osaka University Law Review. 27 P.17-P.27 1980 Text Version publisher URL http://hdl.handle.net/11094/9921 DOI Rights Osaka University 1 7 PREFECTURALORDINANCE ON CONSUMER PROTECTION OF OSAKA PREFECTURE 9 7 6 )t ( O s a k aP r e f e c t u r eO r d i n a n c e No.84,1 l u n i c h i EGUCHI* PREAMBLE The deve10pment of a n economic s o c i e t yh a s made t h ec o n s u m e r s ' d a i l yl i f ei nOsakaP r e f e c t u r es u b s t a n t i a l l yd i f f e r e n t ;mored e v e 1 0 p e dand c o m p l e x . Under t h e economic s t r u c t u r eo fmass p r o d u c t i o n and mass a r i o u sk i n d sofcommoditiesa p p e a ri nt h econsumerm a r k e t . consumption,v I ti sh a r df o rconsumerst oc h o o s ecommoditiesc o r r e c t 1 yb e c a u s eoft h e i r f f i c i e n c y,s a f e t y,e t c . ofs u c h 1 a c k ofknow1edgec o n c e r n i n gt h eq u a l i t y,e f f e c tc o n s u m e r s 's a f e t y and c o m m o d i t i e s . T h e r e f o r e,prob1ems which a i n t e r e s t sh a v ea r i s e n . h eb u s i n e s scommunitys h o u 1 dh a v eaneconom I d e a l l y,consumersandt i ct r a d es t a n d i n gone q u a lt e r m s . However ,t h e r ea r emanyc a s e swherec o n s u m e r sa r ea tad i s a d v a n t a g er a t h e rt h a na ta na d v a n t a g e . I no r d e rt oimprovet h i sc o n d i t i o nandt oa i dt h econsumerst o w a r d s ti sn e c e s s a r yt oi n s u r ef a i randf r e e as a f e randmoref a v o r a b 1 ed a i l yl i f e,i c o m p e t i t i o nw i t h i nt h eb u s i n e s scommunityandr e c o v e rt h ee q u a l i t ywhich oncee x i s t e dbetweenconsumersandb u s i n e s s e sbye s t a b l i s h i n gt h ef o l l o w i n g c o n s u m e r s 'r i g h t si nc o o p e r a t i o nw i t ht h ec o n s u m e r s 'v o l u n t a r ye f f o r t s . ti sac o n s u m e r s 'r i g h tt obes u p p l i e dw i t hc o r r e c tknowledgeand 1 ) I 幽 t Relatedrulesandregulations紅 ea sf o l l o w s : EnforcementR e g u l a t i o no ft h eO r d i n a n c eon ConsumerP r o t e c t i o no fOsakaP r e f e c t u r e(OsakaP r e f e c t u r eR e g u l a t i o nNo.4,1 9 7 6 ) ;R e g u l a t i o na s t c .o fOsakaP r e f e c t u r e( O s a k a t ot h eCommitteef o rR a t i o n a l i z a t i o no fConsumerCommodities,e P r e f e c t u r eR e g u l a t i o nNo.5,1 9 7 6 ) ;R e g u l a t i o na st ot h eCommitteef o rI n v e s t i g a t i o no fConsum巴r C o m p l a i n t so fOsakaP r e f e c t u r e( O s a k aP r e f e c t u r eR e g u l a t i o nNo.6,1 9 7 6 ) . T h i sm a t e r i a li sap a r to fap a p e ronconsumerp r o t e c t i o ni nO sakaP r e f e c t u r ep r e p a r e dbyt h e c o n t r i b u t o r * AssociateProfessorofCommercialLaw,FacultyofLaw,OsakaUniversity. LL .M.Kyoto 9 6 0 . Memb e ro facommitteeonconsumerp r o t e c t i o ni nOsakaP r e f e c t u r e . U n i v e r s i t y,1 The c o n t r i b u t o ri sg r a t e f u lt oP r o f e s s o rToshioS a i t o,OsakaU n i v e r s i t yandM s .B a r b a r aS t e i n, A t t o r n e yf o rt h e i rh e l pw i t ht r a n s l a t i o n . 1 8 OSAKA UNIVERSITYLAWREVIEW [No.27 i n f o r m a t i o nr e l a t i n gt ocommoditiesands e r v i c e swhicha r en e c e s s a r yf o rc o n s u m e r s 'd a i l yl i v i n g . 2 ) Toe x p r e s so p i n i o n sr e l a t i n gt ocommoditiesands e r v i c e swhicha r e n e c e s s a r yf o rc o n s u m e r s 'd a i l yl i f e . r o p e r t yc a u s e d 3 ) Tobef r e eofd a n g e randi n j u r yt ol i f e,bodyandp by commodities ands e r v i c e swhicha r en e c e s s a r yf o rc o n s u m e r s ' d a i l yl i f e . 4 ) Nott obef o r c e di n t ou n f a i rt r a d ec o n d i t i o n sr e l a t i n gt ocommodit i e sands e r v i c e swhicha r en e c e s s a r yf o rc o n s u m e r s 'd a i l yl i f e . 5 ) Tor e c e i v epromptcompensationf o ru n r e a s o n a b l edamagec a u s e d by commodities ands e r v i c e swhicha r en e c e s s a r yf o rc o n s u m e r s ' d a i l yl i f e . For t h ep u r p o s eo fr e s o l v i n gt h ea b o v e m e n t i o n e di t e m s,wehereby e n a c tt h ef o l l o w i n gr e g u l a t i o n si no r d e rt oc r e a t e af a v o r a b l ef i d u c i a r y h e r e l a t i o n between consumers and t h eb u s i n e s s community i n Osaka,t c e n t e rofcommerceandi n d u s t r ya sw e l la soneoft h ep r e f e c t u r e sw i t ht h e h i g h e s tamountofc o n s u m p t i o n . 事 CHAPTER 1 G e n e r a lP r o v i s i o n s u r p o s e A r t i c 1 e1-P T h i so r d i n a n c ei sherebye n a c t e di no r d e rt oc 1a r i f yt h eo b l i g a t i o n swhich s h o u l d be f u l f i 1 1edbym u n i c i p a l i t i e sandb u s i n e s s e sandt h ed u t i e swhich s h o u l dbed i s c h a r g e dbyconsumersc o n c e r n i n gt h ee s t a b l i s h m e n tofconsumoa st op r o t e c tandpromotet h ec o n s u m e r s 'i n t e r e s t sbyout 1 i n e r s 'r i g h t s,s i n gn e c e s s a r ya r t ic 1 e si np r e f e c t u r a lp o l i c y ;andt ocont r i b ut et ot h es t a b i l i t y andadvancementoft h ec o n s u m e r s 'd a i l yl i f ei nt h eP r e f e c t u r e . A r t ic 1 e2-O b l i g a t i o n soft h eP r e f e c t u r e Thep r e f e c t u r es h a l lbeo b l i g a t e dt oc r e a t eande n f o r c eac o m p r e h e n s i v e p o l i c yr e l a t i n gt oconsumerp r o t e c t i o n . 2 I nr e f e r e n c et ot h ec r e a t i o nande n f o r c e m e n toft h ea b o v e m e n t i o n e d h eP r e f e c t u r e、s h a l lt r yt or e f l e c tt h ec o n s u m e r s 'o p i n i o n s and p o l i c y,t m a i n t a i nc 10 s ec o n t a c tw i t hm u n i c i p a l i t i e s . 1 9 8 0 ] PREFECTURALORDINANCEONCONSUMERPROTECTION OFOSAKAPREFECTURE 1 9 A r t ic 1 e3-O b l i g a t i o n soft h eM u n i c i p a l i t i e s The m u n i c i p a l i t i e s sh~1l be o b l i g a t e dt oc r e a t e and e n f o r c e ap o l i c y r e l a t i n gt oconsumerp r o t e c t i o n,a c c o r d i n gt ot h es o c i a landeconomics i t u a t i o ni n出 ea p p l i c a b l e訂 e a , i nc o o p e r a t i o nw i t ht h eP r e f e c t u r e . 幽 A r t i c 1e4-O b l i g a t i o n soft h eB u s i n e s sCommunity B u s i n e s s e ss h a l lbeo b l i g a t e dt ot a k en e c e s s a r ym e a s u r e ss u c ha sp r e v e n t i o nofd a n g e randi n j u r y,ande f f e c t u a t i o no fp r o p e rl a b e l i n gandp a c k a g i n g f o rt h o s ecommoditiesands e r v i c e sn e c e s s a r yf o rc o n s u m e r s 'd a i l yl i f ewhich commodities,e t c ., ) ' and a l s ot o t h e ys u p p l y( h e r e i n a f t e rr e f e r r e dt oa s‘ c o o p e r a t ew i t ht h ep o l i c yc o n c e r n i n gconsumerp r o t e c t i o nwhicht h eP r e f e c t u r eandm u n i c i p a l i t i e ss h a l le n f o r c e . s h a l la l w a y smakee f f o r t st oo b t a i nc o n s u m e r s ' 2 Theb u s i n e s scommunity, o p i n i o n sont h econsumercommodities,e t c .whicht h e ys u p p l y,t oimprove om a i n t a i n ar e a s o n a b l ep r i c e,and them i nq u a l i t y and o t h e rr e s p e c t s,t h e r e b y t omakeap r o p e randpromptd i s p o s a lofc o n s u m e r s 'c o m p l a i n t s,t . e s t a b l i s h i n gas y s t e mn e c e s s a r yf o rt h ee x e c u t i o nt h e r e of 欄 A r t ic 1 e5-O b l i g a t i o n sofConsumers o l u n t a r i l ya c q u i r en e c e s s a r y Theconsumerss h a l lr e c o g n i z et h e i rr i g h t s,v knowledgea st ot h ec o n s u m e r s 'd a i l yl i f ef o rt h ep u r p o s eo ft h ee s t a b l i s h andp l a yap o s i t i v er o l ei nt h es t a b i l i t yandadvancement mentofs u c hr i g h t s, t r y i n gt ot a k ev o l u n t a r yandr a t i o n a la c t i o ns u c h oft h ec o n s u m e r s 'd a i l yl i f e, a smutualc o o p e r a t i o namongconsumerso ro r g a n i z a t i o n samongt h e m s e l v e s . r o p e rL a b e l i n g,e t c . CHAPTER1 1 P r e v e n t i o no fDangerandI n j u r y,andP 1 .P r e v e n t i o nofDangerandI n j u r y A r t ic 1e6-Recommendation, e t c . Whenever t h e . Governor d e t e r m i n e st h a td e f e c t i v e commodities,e t c . bodyo rp r o p e r t y, b r i n go rmayb r i n gd a n g e ro ri n j u r yt ot h ec o n s u m e r s 'l i f e, hemayrecommend,e x c e p twhenc e r t a i nm e a s u r e sa r et a k e ni na c c o r d a n c e w i t hs t a t u t e s,t h a tt h e companies whoproducet h ecommodities,e t c .i n q u e s t i o nt a k ea l ln e c e s s a r ym e a s u r e st os u s p e n dp r o d u c t i o no fandt or e c a l l t c .s oa st op r e v e n tt h eo c c u r r e n c eandcom a l ld e f e c t i v e commodities,e “ 2 0 OSAKA UNIVERSITYLAWREVIEW [No.27 pounding ofd a n g e ra n d / o ri . n j u r yt oc o n s u r n e r s 'l i f e,bodyandp r o p e r t y . 2 I ft h eGovernorr n a k e s ar e c o r n r n e n d a t i o na c c o r d i n gt ot h ep r e v i o u s sr e q u i r e dt or n a k eana n n o u n c e r n e n tt ot h a te f f e c tt ot h ec o n a r t i c l e,hei s u r n e r ,astheo c c a s i o nd i c t a t e s . e t c . A r t i c l e7 I n q u i r y, t c .b r i n go rr n a y I fi ti snote v i d e n twhetherd e f e c t i v ec o r n r n o d i t i e s,e b r i n gd a n g e ro ri n j u r yt ot h ec o n s u r n e r s 'l i f e,bodyo rp r o p e r t y,t h eG o v e r fn e c e s s a r y,t or n a k en e c e s s a r yi n q u i r yi n t ot h ed e f e c t i v e nori sr e q u i r e d,i t c . andt oi n q u i r ea st ot h eo p i n i o no ft h eC o n s u r n e rC o r n c o r n r n o d i t i e s,e r n o d i t i e sR a t i o n a l i z a t i o nC o r n r n i t t e eofOsakaP r e f e c t u r e . h eGovernorr n a ya s k,i f 2 I nr e f e r e n c et ot h ea b o v e r n e n t i o n e di n q u i r y,t h ec o r n p a n i e swhichproducet h ed e f e c t i v ec o r n r n o d i t i e s,e t c .t o n e c e s s a r y,t t e s t i f yt h a tt h e ydon o tandw i l lnotb r i n gd a n g e ro ri n j u r yt oc o n s u r n e r s ' l i f e,bodyandp r o p e r t y . 2 .P r o p e rLabe 1 l i ng A r t ic 1 e8-A g r e e r n e n to rR e g u l a t i o n s B u s i n e s s e so rt r a d eo r g a n i z a t i o n ss h a l lendeavourt oconc 1 udeo rs e tup a g r e e r n e n t so rr u l e sr e l a t i n gt ot h es t a n d a r do fl a b e1 l i ngo rp a c k a g i n gwhich t c .,i no r d e rt h a tc o n s h o u l dbeo b s e r v e df o re a c hc o n s u r n e rc o r n r n o d i t y,e s u r n e r sr n a yr n a k ep r o p e rande a s yc h o i c e s,o rs a f e l yu s ec o n s u r n e rc o r n r n o d i t i e s,e t c . 2 Wheneverb u s i n e s s e so rt r a d eo r g a n i z a t i o n sconc 1 ude,s e tup,a r n e n do r a b o l i s hs u c ha g r e e r n e n t so rr u l e s,t h e ys h a l lr e p o r tt ot h e Governor ,a s p r o v i d e df o ri nt h ep r o v i s i o n s . ,r e c e i v i n gt h er e p o r ti na c c o r d a n c ew i t hs u c h 3 Whenever t h e Governor e t e r r n i n e st h a ts u c ha g r e e r n e n t so rr u l e sdon o tc o n f o r r nt ot h e p r o v i s i o n s,d purposep r e s c r i b e dbyS e c t i o n1oft h i sA r t i c 1 e, hes h a l la d v i s es u c hb u s i n e s s o rt r a d eo r g a n i z a t i o nt or e v i s es u c ha g r e e r n e n t so rr u l e ss ot h a ti tr n a y c o n f o r r nt ot h ep u r p o s ep r e s c r i b e dbys a i ds e c t i o n . 4 Whenever t h e Governor ,r e c e i v i n gt h er e p o r ti na c c o r d a n c ew i t ht h e e t e r r n i n e st h a tt h ea g r e e r n e n t so rr u l e sr e p o r t e dt o p r o v i s i o n sofS e c t i o n2,d h i r n( i nc 1 u d i n ga g r e e r n e n t so rr u l e sr e v i s e da c c o r d i n gt ot h eG o v e r n o r ' s 幽 1 9 8 0 ) PREFECTURALORDINANCEONCONSUMERPROTECTION OFOSAKAPREFECTURE 2 1 a d v i c er e f e r r e dt oi nt h ep r o v i s i o n soft h ep r e c e d i n gs e c t i o n )conformt ot h e ,he s h a l l make p u b l i ct h ep a r t i c u l a r s p u r p o s ep r e s c r i b e d by S e c t i o n1 p r o v i d e df o rbyt h eEnforcementR e g u l a t i o n . A r t ic 1 e9-TheP r e f e c t u r e ' sS t a n d a r d I nt h ef o l l o w i n gc a s e s,t h eGovernor ,i fhe f i n d si tn e c e s s a r y,may t c .,as t a n d a r d ofl a b e l l i n go r e s t a b l i s hf o re a c h consumer commodity,e a k i n gp a r ti nt h e p a c k a g i n gt h a tb u s i n e s s e s[ i nt h ec a s eof( 2 ),companiest a g r e e m e n t so rr u l e s made p u b l i ci na c c o r d a n c ew i t hS e c t i o n 4 oft h e t h ev o l u n t a r yr e g u l a t i o n s " )訂 e p r e c e d i n ga r t ic 1 e( h e r e a f t e rr e f e r r e dt oa s“ exc 1 uded]s h o u l do b s e r v e : ( 1 )Whenv o l u n t a r yr u l e sa r enotconc 1 udedo rs e tu p . ( 2 )Whent h e r ea r eb u s i n e s s e st h a tdonott a k ep a r ti nt h ev o l u n t a r yr u l e s . ( 3 )When t h ev o l u n t a r yr u l e sh a v ec e a s e dt o conform w i t ht h ep u r p o s e p r e s c r i b e dbyS e c t i o n1oft h ep r e c e d i n ga r t i c l e . 2 Thep r o v i s i o n so fS e c t i o n4o ft h ep r e c e d i n ga r t i c 1 es h a l la p p l ym u t a t i s ra b o l i t i o no ft h es t a n d a r d mutandis t ot h ee s t a b l i s h m e n t,amendment o p r e s c r i b e di nt h ep r e c e d i n gs e c t i o n( h e r e a f t e rr e f e r r e dt oa s“t h eP r e f e c t u r e' s s t a n d a r d 'ヲ A r t ic 1e1 0-L a b e l l i n gofGuaranteedQ u a l i t yandU n i tP r i c i n g 1 i ngp r e s c r i b e di nt h ep r e c e d i n gtwoa r t i c 1e smusti nc 1 udet h e Thel a b el f o l l o w i n ga sc o n c e r n sgoodsn e c e s s a r yf o rc o n s u m e r s 'd a i l yl i f e : ( 1 )L a b e l l i n gt ot h ee f f e c tt h a tacommodityi sg u a r a n t e e di nq u a l i t yand o t h e rr e s p e c t s . ( 2 )L a b e l l i n goft h es e l l i n gp r i c ep e ru n i tw e i g h t . A r t ic 1e1 1-Recommendation Whenevert h eGovernord e t e r m i n e st h a tab u s i n e s si sn o to b s e r v i n gt h e hemayrecommendt h a ts u c h v o l u n t a r yr u 1 e so rt h eP r e f e c t u r e ' ss t a n d a r d, e n t r e p r e n e u ro b s e r v es u c hr u l e so rs t a n d a r d . A r t i c 1 e12-AutomaticVendingMachines u t o TheGovernormaye s t a b l i s has t a n d a r da st oa u t o m a t i cands e m ia m a t i cv e n d i n gmachineswhichmustbeo b s e r v e di no r d e rt h a tconsumers 幽 骨 22 OSAKA UNIVERSITYLAWREVIEW [ N o .27 maymakeap r o p e rande a s yc h o i c e,andmayconc 1 udeasmootht r a n s a c t i o n c o n c e r n i n gconsumergoodss u p p l i e dbymeansofs u c ha u t o m a t i co rs e m i a u t o m a t i cv e n d i n gm a c h i n e s . 2 Thep r o v i s i o n so fS e c t i o n4 ofA r t i c 1e8s h a l la p p l ym u t a t i smutandis ra b o l i t i o no ft h es t a n d a r dr e f e r r e dt oi n t ot h ee s t a b l i s h m e n t,amendmento h ep r o v i s i o n soft h ep r e c e d i n ga r t ic 1 es h a l la p p l y t h ep r e c e d i n gs e c t i o n,andt t ob u s i n e s s e s who musto b s e r v et h es t a n d a r dp r e s c r i b e di nt h ep r e c e d i n g s e c t i o n . 3 .S t o c ko fReplacement P a r t s A r t i c 1e1 3t h eG o v e r C o n c e r n i n gd u r a b l egoodsn e c e s s a r yf o rc o n s u m e r s 'd a i l yl i f e, r e p l a c e m e n tp a r t s " normaye s t a b l i s hf o re a c hi t e mas t a n d a r dofs t o c k i n g“ f o rr e p a i r( t h es oc a l l e dp a r t sa r ei n d i s p e n s a b l et om a i n t a i nt h ef u n c t i o no f t h ep a r t i c u l a rgoodsanda r eu s e df o rr e p a i r ) . 2 Thep r o v i s i o n sofS e c t i o n4ofA r t i c 1 e8s h a l la p p l ym u t a t i smutandist o ra b o l i t i o noft h es t a n d a r dp r e s c r i b e dbyt h e t h ee s t a b l i s h m e n t,amendmento h ep r o v i s i o n so fA r t i c 1e 1 1s h a l la p p l ym u t a t i s p r e c e d i n gs e c t i o n,and t mutandist ob u s i n e s s e swhichmusto b s e r v et h es t a n d a r dp r e s c r i b e dbyt h e p r e c e d i n gs e c t i o n . a s u r e sf o rL i v i n gr e l a t e dCommodities 4 . Emergency 担 e A r t ic 1 e1 4-D e s i g n a t i o n Whent h ep r i c eofanycommodityn e c e s s a r yf o rc o n s u m e r s 'd a i l yl i f ei n l i v i n gr e l a t e dcommodity")h a sr i s e n t h eP r e f e c t u r e( h e r e a f t e rr e f e r r e dt oa s“ i ft h eGovernord e t e r m i n e st h a ts u c hl i v i n g a b n o r m a l l yo ri sl i k e l yt odos o, e s i g n a t e r e l a t e dcommodityh a sbeens t o c k p i l e do ri sl i k e l yt obe,hemayd s u c hl i v i n g r e l a t e dcommoditya sacommoditywhosep r i c es h o u l dbes t a b i l i z e dandwhosec i r c u l a t i o ns h o u l dbef a c i l i t a t e d . 2 Whenevert h eGovernorh a smadeo rc a n c e l l e dad e s i g n a t i o na c c o r d i n gt o h a l lmakeap u b l i ca n n o u n c e t h ep r o v i s i o n so ft h ep r e c e d i n gs e c t i o n,hes mentt ot h a te f f e c t . 帽 世 A r t i c 1 e1 5-Recommendation 1 9 8 0 ] PREFECTURALORDINANCEONCONSUMERPROTECTION OFOSAKAPREFECTURE 23 Whenever t h e Governor d e t e n n i n e st h a t by s t o c k p i l i n gt h o s el i v i n g r e 1 a t e dcommoditiesd e s i g n a t e da c c o r d i n gt ot h ep r o v i s i o n so fS e c t i o n1o f t h ep r e c e d i n ga r t i c 1e ,anyp e r s o n ( s )i st h e r e b ya f f e c t i n gt h es t a b i l i t yoft h e , hemays e tat i m el i m i t, e t c . p r i c et h e r e o fo rt h esmoothc i r c u 1 a t i o nt h e r e o f h a ts u c h f o rs u c hp e r s o n ( s )t os e l ls u c h commodities,and recommend t . p e r s o n ( s )t a k em e a s u r e st os e l lthemb e f o r et h eendoft h et i m el i m it 5 .R e q u i r i n gR e p o r t s,e t c . A r t ic 1e1 6I no r d e rt o make arecommendation a c c o r d i n gt ot h ep r o v i s i o n so f r t i c l e1 1( i nc 1 u d i n gc a s e swheret h esamea r t i c 1ei s S e c t i o n1ofA r t i c 1e6,A a p p l i e di nS e c t i o n2ofA r t i c l e1 2andS e c t i o n2o fA r t i c 1e1 3 )andt h ep r e c e d i n ga r t i c 1e ,t h eGovernor,i fn e c e s s a r y, mayr e q u i r et h ep e r s o n ( s )i nq u e s nb u s i n e s st omakear e p o r tofh i sb u s i t i o no ranyp e r s o n ( s )r e 1 a t e dt oh釦1i ,and a 1 s o may r e q u i r eo t h e ro f f i c i a 1 st oe n t e rs u c hp e r s o n s 'o f f i c e s, n e s s p 1 a c e sofb u s i n e s sando t h e rp 1 a c e swheret h e i rb u s i n e s si sc a r r i e do u t,andt o t h e rma t : t e r st h e r e,o rc a u s es u c ho f f i c i a 1 s examinebooks,documentsando t oi n t e r r o g a t et h ep e r s o n sc o n c e r n e d . 2 Theo f f i c i a 1 swhomakes u c hs p o ti n s p e c t i o no ri n t e r r o g a t i o na c c o r d i n g t ot h ep r o v i s i o n so ft h ep r e c e d i n gs e c t i o ns h a l lc a r r yt h e i ri d e n t i t yc a r d sand showthemt ot h ep e r s o n sc o n c e r n e d . 閑 CHAPTER I I I R e l i e ffrom Damage o rI n j u r y 1 . Consumer C o m p 1 a i n t s A r t i c 1 e1 7-D e a l i n gw i t hConsumerC o m p 1 a i n t s Whenever t h e Governori sr e q u e s t e dbyconsumerst od e a 1w i t hcom, e t .,t h e p 1 a i n t sr e 1 a t e dt ot r a n s a c t i o n si n v 0 1 v i n g consumer commodities c Governor s h a l l endeavour t od e a 1w i t hs u c hg r i e v a n c e sp r o p e r l y and 1y . prompt t c . A r t i c l e1 8 I n t e r v e n t i o nbyt h eI n v e s t i g a t i o nCommittee,e Oft h eg r i e v a n c e sr e 1 a t e dt ot r a n s a c t i o n si n v o 1 v i n gconsumercommodit i e s,e t c .betweenconsumersandb u s i n e s s e s,c a s e swhicht h eGovernorf i n d s 24 OSAKA UNIVERSITYLAW REVIEW [No.27 d i f f i c u 1 tt os e t t l emaybeputt om e d i a t i o no ri n t e r v e n t i o nundert h eCon一Li f eComplaintI n v e s t i g a t i o nCommitteeofOsakaP r e f e c t u r e( h e r e sumer t 白 heI n v e s t i g a t i o nCommi 託 t t 白e e ぜ") a f t e rr e f e r r e dt oa s“ 2 TheI n v e s t i g a t i o nCommitteemay,i fn e c e s s a r yf o ri n t e r v e n t i o n, r e q u e s t t h ep a r t i e sc o n c e r n e dt oa t t e n di t sm e e t i n gt oi n v i t et h e i ro p i n i o n s . 2 .A s s i s t a n c et oL a w s u i t s e t c . A r t i c l e1 9-A s s i s t a n c et ot h eC o s t sofaL a w s u i t, r i n g sa g a i n s t ab u s i n e s so fa When any l a w s u i t,which aconsumer b t c .,f o rdamagess u f f e r e dbys u c hc o n p a r t i c u l a r consumercommodity,e ,comesunderanyoft h ef o l l o w i n gp a r a g r a p h s, t h eP r e f e c t u r emayg i v e sumer s u c hconsumera s s i s t a n c es u c ha samonetaryl o a nn e c e s s a r yf o rs u c hl a w s u i t sp r o v i d e df o rbyt h eEnforcementR e q u l a t i o n s . e t c .,a ( 1 )Whent h ed i s p u t ec a n n o tbes e t t l e dbym e d i a t i o no ri n t e r v e n t i o noft h e I n v e s t i g a t i o nCommittee. ( 2 )Whenmanyc a s e sofdamageo ri n j u r yduet ot h esameo rs i m i l a rc a u s eo f damage o ri n j u r yi n v o l v e di nt h el a w s u i tc o n c e r n e dhaveo c c u r r e do ra r e l i k e l yt ooccu r . ( 3 )When, i nt h ec a s eofamonetaryl o a n, t h ec o s t soft h el a w s u i tc o n c e r n e d e x c e e do ra r el i k e l yt oe x c e e dt h eamountofdamager e l a t e dt ot h el a w s u i t . ( 4 )When t h eI n v e s t i g a t i o n Committee f i n d si ta p p r o p r i a t et og i v es u c h a s s i s t a n c e . A r t i c l e20-Returno ft h eLoan, e t c . Anyp e r s o nwhoo b t a i n e dal o a np r e s c r i b e dundert h ep r e c e d i n ga r t i c l e sp r o v i d e dbyt h eEnforcementR e g u l a t i o n s ,when s l i a l lpayi tbacki nf u l l,a t h el a w s u i tc o n c e r n e dcomest oane n d . 2 When t h e Governor d e t e r m i n e st h a t ap e r s o nwhoo b t a i n e dt h el o a n p r e s c r i b e dundert h e' p r e c e d i n ga r t i c 1eh a sas p e c i a lr e a s o n,hemayexempt s u c hp e r s o nfromt h er e t u r noft h ewholeamounto rp a r toft h el o a n . 1 9 8 0 ] PREFECTURALORDINANCEONCONSUMERPROTECTION OFOSAKAPREFECTURE 25 CHAPTER IV P u b l i cAnnouncement A r t i c 1 e2 1 When abusiness comesunder any oft h ef o l l o w i n gp a r a g r a p h s,t h e Governormaymakeknownt h enameofs u c hb u s i n e s sandi t sconduct,i ft h e Governorconc 1 u d e st h a ts u c hconducti sn o tj u s t i f i a b l e : ( 1 )Whens u c hb u s i n e s sd i dn o tobeyt h erecommendationmadea c c o r d i n g A r t i c 1e1 1( i nc 1 u d i n gc a s e swhere t ot h ep r o v i s i o n sofS e c t i o n1o fA r t i c 1e6, t h esamea r t i c 1ei sa p p l i e di nS e c t i o n2ofA r t i c 1e1 2andS e c t i o n2ofA r t ic 1 e 1 3 )andA r t ic 1e1 5 . ( 2 )Whens u c hb u s i n e s sd i dn o tcomplyw i t ht h er e q u e s tt ot e s t i f y( a sp r o v i d e df o rbyS e c t i o n2o fA r t i c 1e7 ),o rs u b m i t t e df a l s ee v i d e n c e . ( 3 )Whens u c hb u s i n e s sd i dn o tcomplyw i t ht h er e q u e s tt omakear e p o r t a c c o r d i n gt ot h ep r o v i s i o n so fS e c t i o n1ofA r t i c 1e1 6,o rmadeaf a l s er e p o r t, o rwhens u c hb u s i n e s sr e f u s e d, o b s t r u c t e do re v a d e dt h ee x a m i n a t i o na sp r o rwhens u c hb u s i n e s sd i dn o tr e p l yt ot h e v i d e df o rbyt h esames e c t i o n,o o rmadeaf a l s e i n t e r r o g a t i o na c c o r d i n gt ot h ep r o v i s i o n soft h esames e c t i o n, r e p l y . ( 4 )Whens u c hb u s i n e s sd i dn o tcomplyw i t ht h er e q u e s tt oa t t e n dt h em e e t i n ga sp r o v i d e df o rbyS e c t i o n2o fA r t i c l e1 8 . icannouncementa sp r o 2 Whenevert h eGovernori n t e n d st omakeapub1 h a l lg i v ep r i o rn o t i c et ot h er e l a t e d v i d e df o ri nt h ep r e c e d i n gs e c t i o n,hes e q u i r es u c hp e r s o n ( s )o rt h edeputyo fs u c hp e r s o n ( s )t or e p o r t, p e r s o n ( s ),r andh o l dah e a r i n gt og i v es u c hp e r s o n ( s )a no p p o r t u n i t yt oe x p l a i nh i m s e l f ands u b m i t e v i d e n c e . CHAPTER V M i s c e l l a n e o u sR e g u l a t i o n s n s p e c t i o n s ,e t c . A r t i c 1 e22-P r o v i d i n gF a c i l i t i e sf o rExaminations,I I no r d e rt os e c u r et h ethoroughenforcementoft h em e a s u r e sp r e s c r i b e d h eP r e f e c t u r es h a l le n d e a v o u rt op r o v i d ef a c i l i t i e sf o r byt h i sO r d i n a n c e,t c o n d u c t i n ge x a m i n a t i o n s,i n s p e c t i o n s,e t c .c o n c e r n i n gconsumercommodit i e s ,e t c . 2 6 OSAKA UNIVERSITYLAW REVIEW A r t i c 1 e2 3-O f f e r i n gI n f o r m a t i o n, e t c . I no r d e rt op r o r n o t et h ev o l u n t a r yandr a t i o n a la c t i v i t i e sofc o n s u r n e r s, t h eGovernors h a l lendeavourt od i s s e r n i n a t et h eknowledgen e c e s s a r yf o r c o n s u r n e r s 'd a i l yl i f eanda l s ot oo f f e ri n f o r m a t i o nt h e r e o fbyr n a k i n gp u b l i c, a st h eo c c a s i o nd i c t a t e s ,t h er e s u l t sofe x a r n i n a t i o n sandi n s p e c t i o n so fcon s u r n e rc o r n r n o d i t i e s ,e t c .w i t hr e s p e c tt oq u a l i t y,s a f e t y,e t c .,a sw e l la st h e r e s u l t so fe x a r n i n a t i o n sc o n c e r n i n gt h ec o n d i t i o n sofd e r n a n dands u p p l y . 閉 A r t i c l e24 I n f o r m i n gbyC o n s u r n e r s Whenever anyc o n s u r n e rd e t e r r n i n e st h a tr n e a s u r e si na c c o r d a n c ew i t h n f o r mt h eGover t h ep r o v i s i o n sofC h a p t e rI Ihavenotbeent a k e n,hemayi noroft h ef a c t,andr e q u e s thimt ot a k ea p p r o p r i a t emeasuresa g a i n s ti t . 2 Whenevert h eGovernord e t e r m i n e st h a tt h ei n f o r m a t i o no f f e r e da c c o r d i n gt ot h ep r o v i s i o n soft h ep r e c e d i n gs e c t i o ni sf a c t u a l,hes h a l lt a k et h e r n e a s u r e sp r e s c r i b e dbyt h i sO r d i n a n c eo ro t h e ra p p r o p r i a t er n e a s u r e s . 聞 A r t i c 1e25… E x p r e s s i n gO p i n i o n st ot h eN a t i o n a lG o v e r n r n e n t t h eGovernor , I no r d e rt op r o t e c tandp r o r n o t et h ec o n s u r n e r s 'i n t e r e s t s, i fn e c e s s a r y,s h a l le x p r e s sh i so p i n i o nt ot h eNa t i o n a lG o v e r n r n e n to rr e q u e s t i tt ot a k en e c e s s a r yr n e a s u r e s . A r t ic 1 e26-MutualC o o p e r a t i o nw i t hOtherL o c a lP u b l i cB o d i e s h eGovernor , I ne n f o r c i n gt h em e a s u r e sp r e s c r i b e dbyt h i sO r d i n a n c e,t i fn e c e s s a r y, s h a l lr e q u e s to t h e rl o c a lp u b l i cb o d i e st oo f f e rc o o p e r a t i o n . 2 Whenevert h eGovernori sr e q u e s t e dbyanyo t h e rl o c a lp u b l i cbodyt o c o o p e r a t ew i t hi tont h er n e a s u r e si te n f o r c e sc o n c e r n i n gt h ep r o t e c t i o no f hes h a l lendeavourt ot a k ea p p r o p r i a t er n e a s u r e s . c o n s u r n e r s, Art i : c 1 e27-C o r n r n i t r n e n tt oR u l e sandR e g u l a t i o n s The p a r t i c u l a r sn e c e s s a r yf o rt h ee n f o r c e r n e n toft h i sO r d i n a n c es h a l l bep r e s c r i b e dbyr u l e sandr e g u l a t i o n s . 1 9 8 0 1 PREFECTURALO f t j ) INANCE_ONCONSUMERPROTECT /O N OFOSAKAPREFECTURE SUPPLEMENTARYPROVISIONS E f f e c t i v eDate T h i sO r d i n a n c es h a l lt a k ee f f e c tonFe b r u a r y1 ,1 9 7 7 . 2 ( O m i t t e d ) 27
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