Co-operative Housing Federation of Toronto 2014 Fall Education Event Saturday, November 1, 2014 Oakham House 55 Gould Street, Toronto No scents is good scents! CHFT has a no scents policy. Please be considerate and do not wear scented products such as deodorant, hand cream, hair spray and perfume. Please join us for our Fall Education Event! Your day will begin with a continental breakfast in the Courtyard Lounge. A buffet lunch will be served there as well. During your breaks, be sure to visit the Thomas Lounge. Our Co-op Cost Cutter partners will be there to show you how they can save your co-op money. While you’re there, pick up one of the great souvenirs that they will provide. We will begin with an opening plenary to discuss the current political situation. After that, participants will choose one 2½ hour workshop in the morning and two mini-workshops in the afternoon. We are offering three workshops on the new eviction process, one in each time slot. We will also have new workshops on end of the operating agreement issues, choosing between staffing models and how to ensure your co-op is compliant with the AODA legislation. As well, we have some popular returning workshops. You get all this for only $115 + HST for CHFT members and $230 + HST for non-members. For more information about the program, please contact Mary Ann Hannant at [email protected] or 416 465-8688, extension 208. Registration is available on-line at www.coophousing.com. For more information about registration, contact Maria La Vida at [email protected] or 416 465-8688, extension 201. Registration and breakfast will begin at 9:00 am. The opening plenary is at 9:30 with workshops beginning at 10:00 am. Lunch will be served at 12:30 pm. The workshops will end at 4:30 pm. Workshop 1 — 10:00 am to 12:30 pm 1a Working with the new eviction system On June 1, ,the new eviction system for Ontario housing co-ops came into force. In this workshop, we’ll review how the new system works and the things your co-op needs to change to work with the new eviction rules. Topics will include • • • • a review of the internal co-op eviction process, the Landlord Tenant Board process (forms, timelines and rules), overview of the new model Occupancy By-law, and resources from CHF Canada. Facilitator: Diane Miles, CHF Ontario Region 1b Better relationships in your co-op Learn how to work with and appreciate people with different styles, listen for what's important and resolve conflicts in a way that leaves relationships improved and solve issues by raising concerns with someone in a way that makes it better and not worse! Facilitator: Shannon Thompson, St. Stephen’s Conflict Resolution Service 1c Keep your units full One of the best ways to improve your co-op’s financial health is to make sure that vacancy loss is kept to a minimum. In this workshop we will look at the importance of curb appeal, advertising, processing applications in a timely manner, and welcoming new members to the co-op. We will also discuss the best way to minimize vacancy loss — keep your current members happy! Facilitator: Dawn Richardson, co-op manager Workshop 2 — 1:30 pm to 3:00 pm 2a Introduction to the new occupancy by-law The model occupancy by-law has been in place for over 20 years. Eviction law reform has provided the co-op sector with an opportunity to produce a new model by-law, with changes relating to the eviction process as well as other rules about the rights and obligations of co-op members. This workshop will review the revised by-laws and discuss approaches to adopting them in your co-op. Facilitator: Judith Collins, CHFT 2b End of the operating agreement: Top 3 issues to consider (for federal co-ops only) There are many things to think about as co-ops reach the end of their operating agreements. In this workshop we will examine the top three issues. • Can we continue to provide rent-geared-to-income assistance to our members who need it? • Will we be able to do the day-to-day maintenance our co-op needs? • Will there be enough money to fund our reserves? Facilitator: Michelle Arscott, CHFT 2c How the AODA impacts your co-op Are you familiar with all your co-op’s legal obligations under the Accessibility for Ontarians with Disabilities Act (AODA)? Do you find that an increasing number of your members are experiencing temporary, progressive, or permanent disabilities? Come to this workshop and learn about your co-op’s compliance requirements under the AODA and take away resources on accessibility best practices to better support your diverse membership. Did you know that you are required to have a policy on the Integrated Accessibility Standards by December 31, 2014? Were you aware that within a few years 47% of Ontario’s population will be 65+? Participants will come away with a policy template for their use and ideas on how they can be responsive to the changing needs of your co-op members. Facilitator: Constance Exley, Accessibility Ontario Workshop 3 — 3:15 pm to 4:30 pm 3a Eviction appeals: yes or no? Recent changes to the Co-operative Corporations Act allow each co-op to decide if membership appeals of board eviction decisions will be permitted. A co-op can choose to allow appeals on all grounds for evictions, only allow appeals for some grounds, or allow no appeals. Those grounds for appeals must be written into the co-ops occupancy by-law. The workshop will provide an opportunity for discussion on which grounds a co-op may want to allow membership appeals. Facilitator: Judith Collins, CHFT 3b HomeRun: a new website for measuring your co-op’s performance (for federal co-ops only) Why does one co-op have lower vacancy losses than another? Is your co-op paying higher audit fees than others in your city? A new website from the Agency for Co‑operative Housing aims to give its client co-ops the tools to measure, compare and learn from the experience of their peers. HomeRun gets co-ops more information about how they perform relative to a peer they choose themselves. The website also holds a growing collection of co-op stories about making a good, but difficult choice or solving a problem. Learn more at our workshop. Please note HomeRun is currently only available to federal-program co-ops under Agency administration. Workshop leader: Olga Tasci, The Agency for Co-operative Housing 3c Direct hire staff versus management company — which model would be better for your co-op? Co-op boards have two main models to choose from in staffing their offices. They can hire a manager who will be an employee of the co-op or they can hire a property management company. What are the differences between the two models? What things should you consider when you are making your decision? In this workshop, we will look at these questions and discuss which option may be best for you. Facilitator: Michelle Arscott, CHFT
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