PATIENT PARTICIPATION GROUP (PPG) Minchinhampton Surgery was one of the first in the country to start its own Patient Group. The group has been running for over 20 years. It aims to involve the patients, staff and doctors in improving the services on offer, improving communication and promoting health, rather than treating sickness. Every patient is automatically a member and we do need your active assistance to continue the success. There is a notice board in the surgery entrance, or you can ask any member of staff for details. RESEARCH Our Practice takes part in medical research. The work is undertaken in partnership with universities and other organisations. Our objective is to improve all aspects of Health Care. You may be invited to take part in a research project. Your decision to accept or decline this invitation will have no affect on your usual medical care. Minchinhampton Surgery is part of the Clinical Practice Research Database (CPRD). This collects data ( diagnoses, treatments, referrals and demographics) electronically from active practices, but no data such as NHS numbers, names, addresses or postcodes are sent). Researchers will never know the identity of the patients, GPs or practices that contribute. CPRD data is used for approved, protocolised medical research including drug and device safety, risk benefit, journey of care, health services research and epidemiology. Doctors: Partners: Dr. Susie Weir (Sheffield 1986) MB. ChB. MRCGP. DRCOG. DPM. MScCommGyn. Half-time Partner. (Tuesday & Wednesday) MI N C H I N H A M P TO N S U R G E RY Dr. David Pouncey (London 1983) MA. MB. BS. MRCGP. DRCOG. DTM&H. Full-time Partner. Dr. Andrew Simpson (Bristol 1991) MB. ChB. MRCGP. MRCP. Full-time Partner. Dr. Anne Cain (Leeds 1984) MB. ChB. MRCGP. Half-time Partner. (Tuesday all day, Wednesday & Friday mornings) Dr. Hein le Roux (London 1998) BSc. MBBS. DGM. DRCOG. MRCGP Half-time Partner. (Monday & Thursday) Dr. Pippa Xerri (Leicester 2003) MB. ChB. MRCGP. DFFP. DTM&H Three-quarter-time Partner. (Wednesday, Thursday & Friday) Dr. Susie Weir Dr. David Pouncey Dr. Andy Simpson Dr. Anne Cain Dr Hein le Roux Dr Pippa Xerri Appointments 01453 883793 Practice Manager: Wendy Gordon MSc DipMan Repeat Prescriptions If you have any questions about our research programmes, the Practice Manager, Wendy Gordon or Research Lead, Carol Stonham will be pleased to help. Prescribing Nurse Practitioner: (8.30 to 10.30am Monday to Friday) Carol Stonham RGN MSc QN 01453 889678 OFFICE HOURS Monday to Friday 8.30am to 6.30pm Judith Daynes RGN Ros Martin RGN Tracy O’Halloran DipHE SURGERY TIMES Health Care Assistants: Surgeries are held, Monday to Friday, 8.30 to 10.40am & 4.00 to 6.00pm. Extended Hours: Monday 6.15am -8am Wednesday 6.30pm – 8.15pm Reviewed 6/8/14 Practice Nurses: Gabriela Maiuga Jazz Black The Surgery, Bell Lane, Minchinhampton. Gloucestershire GL6 9JF www.minchsurgery.nhs.uk APPOINTMENTS TEST AND X-RAY RESULTS PRACTICE STAFF Appointments are for ten minutes each and for one patient only. Double appointments are available on request for more complex problems. Please telephone for these results after 2.00pm. Because of our duty to maintain confidentiality, you will be asked to establish your identity before any information is given. Similarly, results will not normally be given to a third party for patients of 15 years and over. The Practice has a team of Office and Reception Staff who, apart from providing the first point of contact for patients, also provide support for all the Practice’s healthcare professionals. Morning requests for emergency appointments will be triaged by Carol Stonham, Prescribing Nurse Practitioner. Urgent problems will always be seen with the minimum of delay. BUDDY SYSTEM Minchinhampton Surgery operates a ‘buddy system’ whereby on days that a GP partner is not available, their buddy looks after urgent paperwork, test results and care. Buddy pairs are as follows: Dr Pouncey and Dr Simpson Dr Weir and Dr le Roux Dr Cain and Dr Xerri REPEAT PRESCRIPTIONS Wherever possible please order all regular repeat items at the same time. Patients may order on-line at www.minchsurgery.nhs.uk (please register first at Reception). Alternatively, return the right-hand-side repeat-order slip of your prescription to the surgery when you are ready to order. There is also a dedicated prescription line open between 8.30 and 10.30am, Monday to Friday tel: 8 8 9 6 7 8 . Please make sure you have the correct name, dose and strength of the medicine you require. TELEPHONING THE DOCTOR If you need to speak to a doctor, please ring before 10.30am and leave your number. The doctor will call you back as soon as their work-load allows. WHEN THE SURGERY IS CLOSED If you have symptoms requiring immediate attention, please contact the emergency service by dialling 111. The out of hours service runs from a dedicated facility at Stroud General Hospital. Patients needing emergency treatment, will be asked to attend the Centre, unless too ill to travel. Telephone advice from the duty doctor may also be obtained. Reviewed 6/8/14 ATTACHED STAFF Health Visitors to provide information help and support for parents and families. They run twice monthly Tuesday afternoon baby clinics. Messages can be left for them at the surgery reception, or on 88 6 2 5 1 . Requests made before 10.30am Monday to Friday will be ready by 2.30pm the same day. Midwife, Ruth Brown, runs ante- and post-natal clinics on Wednesdays at the Surgery and is usually available to attend deliveries. FOREIGN TRAVEL District Nurses to provide home nursing care for the house-bound. Their direct line at the Surgery is 01453 885858. HOME VISITS Home visits are available for patients who are housebound or too ill to get to the Surgery. Please ring before 10.30am. Home visits do take a lot of time: the doctor may ring you back to assess the urgency and appropriateness of the request so that the most serious conditions can be dealt with first. They will always try their very best to help you. Their method of work and all the other Practice arrangements are as directed by the Doctors and Practice Manager. If you have any comments, complaints or suggestions, our Practice Manager, Wendy Gordon will be pleased to speak to you. Please make enquiries at least six weeks before the date of departure. Patients need to complete a Travel Health form available from Reception or the Surgery website and return it to the Surgery. Up-to-date information can be obtained from: www.fitfortravel.nhs.uk OTHER SERVICES AVAILABLE These include: Child vaccination, Respiratory and Diabetic clinics, Minor Surgery, Contraceptive Services, Coil Fitting, Contraceptive implants, Acupuncture, Anteand Post-Natal Care. Mr. Adrian Lyster holds an acupuncture clinic every Friday afternoon. As there is no longer NHS funding for this clinic, it is reliant on voluntary donations by those able to make a contribution to Minchinhampton Surgery Trust. We are also fortunate to have the facilities to carry-out ECGs and Sigmoidoscopies on the premises. In addition, a full range of services is available from the team of four practice nurses including smoking cessation and dietary advice. TEMPORARY RESIDENTS We are pleased to see visitors to the area as Temporary Residents. Such patients should make an appointment in the normal way and complete the necessary form. Overseas visitors may incur a charge if there is no NHS agreement between their home country and the UK. GP TRAINING Minchinhampton Surgery participates in the advanced training of experienced doctors who are seeking to specialise in General Practice. Attachments of the GP Registrars are usually for one year.