Provider Status

EMD
System Provider Status
e-services (100% EMD)
1
COPYRIGHT IATA 2014
EMD Server SYSTEM PROVIDER FUNCTIONALITY ROADMAP
Number of Airline
IT Clients
Host System
Activated
Live in IATA
with EMD
BSP
Server
EMD Server
Solution
Distribution via
2 Airlines Interlining
EMD - S
EMD - A
Direct
Sales
"Own" GDS
3rd party
GDSs
Using Same Using different
EMD Server EMD Server
Amadeus
Farelogix
Hexaware
97
72
√
√
√
√
√
3
3
√
√
N/A
√
N/A
0
0
HP(A xsRes o r SHA RES)
Mercator
Resiber / Unisys
Sabre
SITA
Travelport Legacy EMD
Travelport EMD Plus
Travelsky
6
5
√
√
√
N/A
4
0
√
√
√
N/A
6
2
√
√
√
23
11
√
√
√
√
√
2014
36
6
√
Q4-14
√
N/A
√
Q2-2015
2*
0
√
Q3-15
√
√
√
Q1-2015
2
2
√
Q4-14
√
√
√
Waiting partner
18
6
√
√
√
√
√
√
√
N/A
Wa iting pa rtner
N/A
2015
√
Wa iting pa rtner
√
√
√
Wa iting pa rtner
1+ airline EMD activation
Contracted
Product readiness
Source: IATA e-Services Project Team 26th November 2014 (subject to update)
* 36 airlines hosted on SITA use Travelport IT’s EMD Server
√
Notes:- Distribution in "Own GDS" is when IT provider is also a GDS (1A, 1S, 1G/W, 1E)
- Farelogix distributes through FLX Direct Connect Platform
e-services (100% EMD)
2
COPYRIGHT IATA 2014
Amadeus
Currently 97 EMD activated airlines use Amadeus as their IT provider
Amadeus EMD product







Amadeus Challenges
Multi-coupon EMD-S and EMD-A

Searching for Interlining partners
All reasons for issuance codes and sub-codes
Flexible settings, access via GUI, cryptic or web-services
Manual and Automatic pricing (through ATPCo)
Interline with external provider and between airlines having deployed the Amadeus EMS
Integration within overall Altéa PSS, including AAS (Amadeus Ancillary Services) and ATC (Amadeus Ticket Changer)
Distribution through the 9 major GDS
Full functionality: Issuance, Display, Refund, Exchange, Void, History, Reporting, Receipt per e-mail
Amadeus EMD Deployment Roadmap



Airline implementations
Automated disruption handling tools for services
Number of Airline
IT Clients
Host System
Amadeus
Activated
Live in IATA
with EMD
BSP
Server
97
72

Ground handling of EMDs
Integration of EMD into graphical electronic ticket Itinerary
receipts (ITR)
EMD Server
Solution
Distribution via
2 Airlines Interlining
EMD - S
EMD - A
Direct
Sales
"Own" GDS
3rd party
GDSs
√
√
√
√
√
Using Same Using different
EMD Server
EMD Server
√
1+ airline EMD activation
Contracted
Product readiness
For more information please contact Amadeus EMD representative
Stephane Aznar at [email protected]
√
√
Source: IATA e-Services Project Team 26th November 2014 (subject to update)
e-services (100% EMD)
3
COPYRIGHT IATA 2014
Farelogix
Currently 3 EMD activated airline is using Farelogix as its IT provider
Farelogix EMD product


Farelogix EMD Deployment Roadmap
EMD-S and EMD-A
XML based EMD supporting airlines merchandising
and Residual Value
We anticipate growth in a number of carriers issuing EMD’s
when more PSS systems fully support it. In the meantime,
several clients opt for alternate settlement methods (e.g. EDD)
as stopgap

Full functionality: In production with EMD Issuance, Display, Void, and Receipt. Rollout of EMD Refunds is in progress
and development of EMD Exchange/Reissue is in progress.
Farelogix Challenges

When host system providers are not ready for EMD, the result is implementing workarounds/one-off solutions.
Number of Airline
IT Clients
Host System
Farelogix
Activated
Live in IATA
with EMD
BSP
Server
3
3
EMD Server
Solution
Distribution via
2 Airlines Interlining
EMD - S
EMD - A
Direct
Sales
"Own" GDS
3rd party
GDSs
Using Same Using different
EMD Server
EMD Server
√
√
N/A
√
N/A
N/A
1+ airline EMD activation
Note: Farelogix is not a GDS; distributes through FLX Direct Connect Platform.
√
For more information please contact Farelogix EMD representative
Nancy Moore at [email protected]
Source: IATA e-Services Project Team 26th November 2014 (subject to update)
e-services (100% EMD)
4
COPYRIGHT IATA 2014
Hexaware
Currently no EMD activated airlines use Hexaware as their IT provider
Hexaware EMD product






Hexaware EMD Deployment Roadmap
EMD-S and EMD-A
Latest IATA XML/EFIFACT message compliant
SOA architecture – Web based
Multiple pricing option – System/ATPCO/Manual
Reporting: Sales, HOT/RET, EDI messages
Interface built by Qik based GUI





Airline Activation
Stand alone EMD (Core Services)
Interlining EMD, E-Ticket. association (EMD-A)
BSP settlement, reporting, receipt, mobile enabled
ATPCO Integration
Full Functionality: Issuance, Search & Display, Refund, Void, Void exchange, Display History,
Exchange / Re-issue, Update Coupon status, Cancel refund, System Update
Integration: Integration with Qik RES/CKI GUI, Mobile app for selling services
Hexaware Challenges

Searching for joint go-to market partner
Number of Airline
IT Clients
Host System
Hexaware
Activated
Live in IATA
with EMD
BSP
Server
0
EMD Server
Solution
EMD - S
Distribution via
EMD - A
0
"Own" GDS
N/A
3rd party
GDSs
Using Same Using different
EMD Server
EMD Server
Wa i ti ng pa rtner
1+ airline EMD activation
Contracted
Product readiness
For more information please contact Hexaware EMD representative
Sharma Vaibhav at [email protected]
Source: IATA e-Services Project Team 26th November 2014 (subject to update)
e-services (100% EMD)
Direct
Sales
2 Airlines Interlining
5
√
COPYRIGHT IATA 2014
HP
Currently 6 EMD activated airline uses HP as its IT provider
HP EMD product











HP EMD Deployment Roadmap
EMD-S, EMD-A

Interline connectivity
Supporting multiple pricing modes and extensive product definition features 
GDS and direct connect channel connectivity
(continued industry build out)
Latest XML/EDIFACT messaging for all functions.
Available as stand-alone product for airline not hosted on HP systems
100% IATA Schema compliance
Automated seat reservation with EMD payment
EMD receipts in PDF and ATB format
HP Challenges
HOT file reporting

Distributing through 3rd party GDSs
Integration of EMD services with Ticket Re-issue and Refund Engine

GDS Refundable Balances
ATPCO Optional Services Integration

Ground Handler Connectivity/Implementations
GDS and direct connect channel connectivity
Number of Airline
IT Clients
Host System
HP(A xsRes o r SHA RES)
Activated
Live in IATA
with EMD
BSP
Server
6
EMD Server
Solution
Distribution via
EMD - S
EMD - A
Direct
Sales
"Own" GDS
3rd party
GDSs
Using Same Using different
EMD Server
EMD Server
√
√
√
N/A
√
2015
5
1+ airline EMD activation
Contracted
Product readiness
For more information please contact HP EMD representative
Ueli Schaerer at [email protected]
Source: IATA e-Services Project Team 26th November 2014 (subject to update)
e-services (100% EMD)
2 Airlines Interlining
6
√
COPYRIGHT IATA 2014
Mercator
Currently 4 EMD activated airlines use Mercator as their IT provider
Mercator EMD product


Mercator EMD Deployment Roadmap
EMD-S and EMD-A
Multi-Coupon EMD support recommended RFIC
Implementation phased approach: EMD-S was implemented
first, followed by EMD-A. Integration with DCS completed
3rd party GDSs for BSP deployment completed
Development in progress for EMD Interline implementation
and exploring discussion with other IT providers


Mercator Challenges


Interlining with partner airlines
Number of Airline
IT Clients
Host System
Mercator
Activated
Live in IATA
with EMD
BSP
Server
4
0
EMD Server
Solution
Distribution via
EMD - S
EMD - A
Direct
Sales
"Own" GDS
√
√
√
N/A
3rd party
GDSs
Using Same Using different
EMD Server EMD Server
Wa i ti ng pa rtner
1+ airline EMD activation
Contracted
Product readiness
For more information please contact Mercator EMD representative
Asgar Ali Shaikh at [email protected]
Source: IATA e-Services Project Team 26th November 2014 (subject to update)
e-services (100% EMD)
2 Airlines Interlining
7
√
COPYRIGHT IATA 2014
Resiber/Unisys
Currently 6 EMD activated airline use Resiber/Unisys as their IT provider.
Resiber EMD product








Resiber/Unisys EMD Deployment Roadmap
IATA Compliant
All-channel distribution
Supports flight-related and standalone services
Enables interline agreements
Fully integrated with RES and DCS systems
Accurate revenue tracking
Cost effective
Manual and ATPCO services pricing
Number of Airline
IT Clients
Host System
Resiber / Unisys
Activated
Live in IATA
with EMD
BSP
Server
6
2

Resiber/Unisys Challenges

Massive implementatiom of Interline EMD agreements.
EMD Server
Solution
Distribution via
EMD - S
EMD - A
Direct
Sales
√
√
√
"Own" GDS
2 Airlines Interlining
3rd party
GDSs
Using Same Using different
EMD Server
EMD Server
√
√
1+ airline EMD activation
Contracted
Product readiness
For more information please contact Resiber/Unisys EMD representative
Darko Todorovic at [email protected]
Source: IATA e-Services Project Team 26th November 2014 (subject to update)
e-services (100% EMD)
EMD for Ground-Handlers
8
√
COPYRIGHT IATA 2014
Sabre
Currently 23 EMD activated airline uses Sabre as its IT provider
Sabre EMD product







Sabre EMD Deployment Roadmap
Pricing of 9 major Flight Related OC services
Sell and PNR update of ancillary sales
Fulfilment with EMD-A
EMD-S ready (ATPCo 98x and 99x items)
EMD sale and usage for Revenue Accounting systems
Point of Sale and Service applications enabled
Check-in enabled to recognize prepaid ancillaries






Sabre Challenges


Airline Activation
Exposure through 3rd party GDS channel
Enhanced EMD-S capabilities – Airline defined items
Enhancements to Point of Sale and Service applications
Additional pricing capabilities – merchandise, ticket and fare
related items
AER (Automated Exchange Re-issue) is not planned to
produce EMD for the moment but e-vouchers (non IATA
standard compliant)
Due to airline agreement restriction, there is delay for
distribution through “Own GDS” and 3rd party GDSs
for combined implementation.
Interlining
Number of Airline
IT Clients
Host System
Sabre
Activated
Live in IATA
with EMD
BSP
Server
23
11
EMD Server
Solution
Distribution via
EMD - S
EMD - A
Direct
Sales
"Own" GDS
3rd party
GDSs
Using Same Using different
EMD Server EMD Server
√
√
√
√
√
2014
1+ airline EMD activation
Contracted
Product readiness
For more information please contact Sabre EMD representative
Nigel Hughes at [email protected]
Source: IATA e-Services Project Team 26th November 2014 (subject to update)
e-services (100% EMD)
2 Airlines Interlining
9
√
COPYRIGHT IATA 2014
SITA
Currently 36 EMD activated airlines use SITA as their IT provider
SITA EMD product



SITA EMD Deployment Roadmap
EMD-S
Offers major RFIC codes with on-going additions.
Integration with PNR and DCS




Number of Airline
IT Clients
Host System
SITA
Activated
Live in IATA
with EMD
BSP
Server
36
6
EMD Server
Solution
Distribution via
2 Airlines Interlining
EMD - S
EMD - A
Direct
Sales
"Own" GDS
3rd party
GDSs
Using Same Using different
EMD Server
EMD Server
√
Q4-14
√
N/A
√
Q2-2015
1+ airline EMD activation
Contracted
Product readiness
For more information please contact SITA Ticketing Helpdesk
at [email protected]
Source: IATA e-Services Project Team 26th November 2014 (subject to update)
e-services (100% EMD)
EMD-A
GDS connectivity
Interline
Exchange / Re-issue
10
√
COPYRIGHT IATA 2014
Travelport
Currently 4 EMD activated airlines use Travelport as their IT provider
Travelport EMD product




Travelport EMD Deployment Roadmap
EMD-S and EMD-A
Accept and process EMD-S/EMD-A key functionalities
Sell ancillary services through customized channels
Fully integrated with the GDS / selling platform



Ground handlers
Distribute through “own” GDS then 3rd party GDSs
Interline
Full functionality : Issuance, Display, Void, Full Exchange, Full Refund, Full Reissue, EMD Receipt
Travelport Challenges



VAT/GST tax handling
SSR ASVC without exiting SSR message (pre-paid bags)
Changes to PNR with ancillary services
Number of Airline
IT Clients
Host System
Travelport Legacy EMD
Travelport EMD Plus
Activated
Live in IATA
with EMD
BSP
Server
EMD Server
Solution
Distribution via
2 Airlines Interlining
EMD - S
EMD - A
Direct
Sales
"Own" GDS
3rd party
GDSs
Using Same Using different
EMD Server
EMD Server
Q1-2015
2*
0
√
Q3-15
√
√
√
2
2
√
Q4-14
√
√
√
Waiting partner
1+ airline EMD activation
Contracted
Product readiness
For more information please contact Travelport EMD representative
Caroline Wilkinson at [email protected]
*36 airlines hosted on SITA use Travelport IT’s EMD Server
√
Source: IATA e-Services Project Team 26th November 2014 (subject to update)
e-services (100% EMD)
11
COPYRIGHT IATA 2014
Travelsky
Currently 18 EMD activated airlines use Travelsky as their IT provider
Travelsky EMD product

Travelsky EMD Deployment Roadmap
EMD-S and EMD-A


Travelsky Challenges


Distributing through 3rd party GDSs
Interlining
Distributing through 3rd party GDSs
Interlining
Number of Airline
IT Clients
Host System
Travelsky
Activated
Live in IATA
with EMD
BSP
Server
18
6
EMD Server
Solution
Distribution via
EMD - S
EMD - A
Direct
Sales
"Own" GDS
3rd party
GDSs
√
√
√
√
√
Using Same Using different
EMD Server EMD Server
√
Wa i ti ng pa rtner
1+ airline EMD activation
Contracted
Product readiness
For more information please contact Travelsky EMD representative
Ms. Liu Fang at [email protected]
Source: IATA e-Services Project Team 26th November 2014 (subject to update)
e-services (100% EMD)
2 Airlines Interlining
12
√
COPYRIGHT IATA 2014