Program Coordinator Helena Business Improvement District

Program Coordinator
Helena Business Improvement District
Downtown Helena Inc.
Effective 10-17-14
The Helena Business Improvement District seeks a full-time Program Coordinator to coordinate
Downtown Helena Inc. and Business Improvement District programs.
Title:
Reports To:
Hours:
Status:
Salary:
Benefits:
Program Coordinator
Executive Director
40 hours per week
Exempt
DOE
Health, Dental, Vision insurance; paid time off; paid holidays; retirement.
Job Description:
The Program Coordinator will serve as staff for all Downtown Helena Inc. (DHI) programs,
activities, special events and projects. The program coordinator works directly with the
Downtown Helena, Inc. Board of Directors, committees and members, under the supervision of
the Executive Director, to develop, budget, implement and administer comprehensive
programs to benefit the businesses in Downtown Helena. The program coordinator’s primary
responsibilities are:
Membership:
 Serve as the contact for DHI Membership services in the areas of renewal, recruitment,
membership data management, program development and benefits.
 Coordinate and develop DHI membership materials, recruitment and retention programs.
 Work with Board and Committee members to recruit and retain members.
 Manage the Downtown Helena Gift Card program.
Promotions & Events:
 Assist the DHI Board in the planning, developing and implementing a series of special and
cultural events, retail promotions, membership service and educational programs on behalf
of the Downtown Helena Inc. members.
 Develop, implement and manage DHI promotions and events which may include Wedding
Stroll, Spring and Fall Kids Fests, Spring and Fall Artwalks, Alive @ Five Summer Series,
Helena Fashions Night Out, Little Tykes Trick or Treat, and Parade of Lights/Holiday Stroll
Weekend.
 Assist the Executive Director in training and supervising seasonal event staff.
 Purchase equipment, supplies and contract services for events as needed and within
approved budget.
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Assist the Executive Director with the coordination, promotion and development of
downtown activities and events like the Governor’s Cup Race; Vigilante Days Parade;
Farmers Market; and others.
Assist the Executive Director with seeking and securing corporate sponsorships for
downtown activities and events.
Marketing & Communications:
 Work with media and advertising representatives to develop and implement a diversified,
effective and comprehensive advertising for events; assist the Executive Director with
media outreach to implement news programs to strengthen and enhance downtown’s
public image.
 Work with the Executive Director to write and produce Downtown Helena printed
publications including a weekly e-newsletter and monthly news brief.
 As part of a team, help design and produce the content and layout of desktop publishing
and website projects.
 Be the primary poster for Facebook, Twitter, and Instagram during events and promotions;
work with the Administrative Assistant to update the website and post routine posts to
Facebook, Twitter, and Instagram.
 Respond to specific requests for information and assistance by the public and other
organizations.
Operations:
 Work cooperatively with the Executive Director and DHI Board to develop, implement and
evaluate DHI’s annual budget and create a viable work plan.
 Administer DHI program budgets.
 Work with the Executive Director and DHI Board to create, develop and design new
programs or enhance existing programs to generate additional revenue.
 Recruit, train, and coordinate volunteers.
 Coordinate and attend all DHI meetings and ensure facilitation by DHI members.
 Attend and participate in staff meetings, and related activities.
 Attend and take minutes at DHI Board meetings and committee meetings
 Perform other duties at the request of the Executive Director.
Skills & Abilities:
 Demonstrate strong organizational, communication, leadership and customer service skills
 Effectively communicate both orally and written as well as follow and understand oral and
written instructions
 Self-motivated, solution oriented individual who is resourceful, organized, and able to
successfully balance multiple priorities in a fast paced environment
 Equally comfortable working independently and as part of a team
 Complete work assignments and projects in a timely and efficient manner
 Help foster a working environment where creative thinking, group participation and
proactive problem solving are encouraged on a daily basis
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Ability to effectively organize, schedule, supervise and delegate responsibilities to
volunteers
Ability to identify, analyze and adopt an effective course of action when necessary
Establish, maintain and foster a positive and harmonious working relationship with those
contacted in the course of work
Demonstrate the ability to properly use office equipment, computer systems, and phone
Detail oriented and commitment to accuracy and attention to detail
Self-starter who takes initiative, and is receptive to feedback
Reliable and punctual
Must embrace and promote a culture of individual and shared trust and accountability –
internally and externally
Must have good sense of humor and ability to work in a dynamic environment
Education and Experience
 A Bachelor’s Degree in public administration, marketing, business management,
nonprofit management, or related field, and three to five years of related work
experience or any comparable combination of work history and education is required.
 Must have a valid Montana Driver’s License.
 Experience with downtown revitalization, National Main Street structure,
redevelopment, and/or membership organizations preferred.
 Ability to demonstrate strong interest in community/economic development,
downtown revitalization, and/or historic preservation.
 Proficiency with Microsoft Office Suite programs, InDesign, Facebook, Twitter,
Instagram, and Word Press software
Physical Requirements
 Ability to work long, nontraditional hours in an indoor and outdoor environment subject
to adverse weather conditions.
 Ability to stand, lift, hang and move heavy equipment and supplies safely.
 Ability to drive, haul, park vehicles and trailers in a safe manner.
Deadline to apply:
Position will close November 5, 2014. Qualified candidates should send a resume, cover letter,
and three professional references via email to: [email protected] Please type “Program
Coordinator” in the subject line of the email. Review of applications will begin immediately.
Helena Business Improvement District is an Equal Opportunity Employer