FM1 Dominates EPD for the 2014 CS Softball Trophy

Vol. XLIII Issue XL July 2014
FM1 Dominates EPD for the 2014 CS Softball Trophy
On Friday, June 13, Campus Services (CS) hosted its annual
picnic. There was softball, table games, a cake walk, great food,
and co-workers having fun together. The highlight of the picnic
was our CS softball tournament. This year were had five teams
compete: Team Oxford, Team Operations & Maintenance (O&M),
Team Building & Residential Services (BRS), Emory Police
Department (EPD) and Facilities Management 1 (FM). After
exciting games all morning, EPD and FM1 were set for the
Above: FM1 team posing with the
Championship trophy.
championship game. FM1 played an excellent game as they
defeated EPD 16-1. All teams had their departments cheering
them. There were even cheerleaders on the field to cheer for
every team. It was a great tournament and we are proud of all the teams that participated. Kudos to
these teams for all their hard work practicing for and participating in this tournament.
In addition to the softball tournament, there was a welcomed addition to the picnic this year with
the game “name that tune”. CS employees won a variety of prizes, from hats to sunglasses for being
the first person to name the song snippet that was played. It was a lot of fun! All CS departments
came out and had a great time. Employees from all shifts were enjoying themselves and mingling
with each other. Jim ‘N Nick’s Bar-B-Q catered the event and once again they did a wonderful job
providing service with a smile.
Inside this issue:
Leadership Spotlight
PATH Project Game
EPD was responsible for planning this year’s picnic and they did a wonderful
job making sure the event was enjoyable. A special “Thank You” goes out to
the 2014 CS Picnic Committee members for all their hard work and
dedication. The CS Picnic Committee would like to thank their always helpful
volunteers as well as FM Zone C and FM Staging for helping everything run
smoothly. It was a fun event for all in attendance and we can’t wait until
next year!
CS Highlights
Chair Rodeo Spread
HR Headlines
CS Open Positions
Staff Fest Spread
Wellness Corner
CS Picnic Spread
Upcoming Events
Above Left: Mike Wallace returned as the MC of the picnic. Above, Right: EPD was
responsible for planning the CS Picnic.
Page 1
LEADERSHIP TEAM SPOTLIGHT
SPOTLIGHT ON: KAREN SALISBURY
CHIEF OF STAFF
TAKE IT HIGHER AND HIGHER
Most of you are aware that the senior leadership team had a retreat earlier
in June that focused on taking our Mission Vision and Values “higher and
higher.” The retreat really helped us coalesce as a team around our values.
It was a very positive experience, with several key learnings. I’d like to share
a couple of them with you.
First off, one of the most significant takeaways was the level of trust and
fearlessness that the senior leadership team has for one another. Like all
good teams, we talk, agree, disagree, argue, laugh, have courageous conversations, develop strategy, express
grace, and perhaps most importantly, we challenge each other to grow and embrace change. There is so
much going on within Campus Services, it’s easy to get discombobulated just thinking about it: Campus
Services Administration and Transportation and Parking Services has morphed into CS Finance and
Business Operations under the leadership of Lisa Underwood. Simultaneously, and not without a sense of
irony, we start to reflect on what it means to say good bye to Debbie Moyers as she prepares to retire in
January 2015. Charlie Andrews has joined Campus Services as our AVP of Academic Space Planning, and
the realignment of responsibilities within PD&C to support this vision has been implemented. FM has also
had some changes with the re-alignment of the shops in support of a new Energy and Utilities Group.
Change is often not easy, but it is the natural state of progress, and we are definitely making progress!
We developed four pillars that support our MVV, and provide a way for us to focus our attention on key
areas that we feel are at the core of our organization - Our Culture, our Workforce, the Customer Experience,
and Innovation and Creativity. All of our individual units have been asked to develop a FY15 goal around
each of these pillars, and I am excited to see the result of everyone’s ideas!
I wanted to share a personal goal for me in FY15. I’ve been
perplexed by an issue that has plagued CS for years, and I am
committed to address this Customer Experience conundrum.
How do we manage feedback from our customers? Sounds easy,
doesn’t it? Listen, fix it and move on - but the twists and turns
are so complicated! Some of our challenges are so deeply mired in
confusion that I hardly know where to start! I always seek
opportunities to visit with people - I listen carefully, discuss
options, show empathy, and sometimes I help the customer
readjust their expectations. The rub for me is actually being able
to DO something concrete about the concern expressed. This
year, utilizing the concept of touchpoints that Lisa, Todd Kerzie
and I learned at the Disney Institute, I’ll explore a few of the concerns of our customers, both internal and
external, and identify and work with all necessary colleagues to implement a resolution.
Our failure to appropriately respond to the continued concerns of our customers erodes their trust in us, and
perpetuates age-old stereotypes that are no longer a part of our culture. I’m looking forward to really
digging in to this issue, and working collaboratively with units throughout CS and the campus at large to
make significant improvements in this area. I will approach it one step at a time, in relentless pursuit of
perfection. All of our customers deserve no less.
Karen Salisbury
Page 2
EPD H OSTS P ATH P ROJECT S OCCER G AME
On Thursday, June 19, Oxford College, as part of a
partnership with The Path Project, hosted a soccer
game on the Oxford Campus. The Path Project,
http://www.path-project.org , is a 501(c) (3)
non-profit community and youth development
organization which strives to address the challenges
faced by at-risk children. The Path Project Mission is
helping kids in at-risk communities find the right path
for their lives - spiritually, academically, and socially.
Emory Police Department (EPD) Captain Bob
Walker, Officer Jeff Brooks, Sergeant Richard Mittenzwei, and Sergeant Lesia
Violette took part in the PATH project soccer game. They served as players and
coaches for teams of children ranging in age from 9 to 11 (3rd to 5th graders). This was
a great opportunity to showcase our Mission-Vision-Values (MVV) by acting as
ambassadors of Campus Services, building strong relationships in the community, and
having fun. There was no final score because it was clear that everyone was a winner!
Campus Services is proud of the work that EPD is doing in the community. They are
setting a great example for our division.
Pictured above: Sgt. Anthony Mittenzwei and Sgt. Lesia Violette playing in the PATH
project soccer game.
Page 3
CS HIGHLIGHTS
EPD H OSTS THE L OCAL C UB S COUTS
On April 28, the Emory Police Department (EPD) hosted a visit by a local Cub Scout Pack. The Cub
Scouts of Den 3, Pack 6, sponsored by the Glenn Church and Glenn Youth Activities visited EPD at the
North Decatur Building. The Cub Scouts were treated to a tour of the police office and dispatch center.
They also received safety presentations by Officer Bill Washburn and Emory Emergency Medical
Services (EMS) EMT’s Carson Walker and Mirandy Li. Afterwards, the Cub Scouts were given an
opportunity to explore the Police and EMS emergency vehicles (and yes, everyone had a chance to sound
the siren). Collaborations such as this are an excellent example of Acting as Ambassadors of Campus
Services and Building Strong Relationships with the community, both serving to promote our MVV.
Above left: Officer Bill Washburn giving the cub scouts a tour of a police car. Above, right: the cub scouts
made thank you cards for the officers.
EPD Provides Training at mental health fair
On June 14, the Northside Atlanta Chapter of the National Alliance on
Mental Illness hosted a Mental Health Fair at the Peachtree Presbyterian
Church in Roswell. The fair is designed for participants to learn about
resources in Atlanta for people whose lives are affected by mental illness.
Above: Off. Marvin Poulson
and Off. Darrell Johnson in
front of their exhibit.
Below, right: Off. Poulson
speaks to meeting attendees.
EPD officers, Marvin Poulson and Darrell Johnson, were asked by the
NAMI Georgia CIT Program Administrator to represent the state
association by participating as an exhibitor at the Fair. Officers Poulson
and Johnson, both certified CIT Instructors,
provided information to attendees
regarding the state’s Crisis Intervention
Team training program, fielded questions
about CIT, explained the benefits of CIT, and
explained how EPD utilizes CIT training in
responding to mental health related issues
occurring in the Emory community.
Page 4
CS HIGHLIGHTS
C AMPUS S ERVICES E MPLOYEES W IN AT S TAFF F EST R ACES
Congratulations goes out to Todd Kerzie, AVP of Facilities
Management, and Robin Mitchell, Contracts Coordinator, for winning
medals at the 2014 Staff Fest Fun Run. Todd won the 1st place gold
medal in the Men’s 40-49 age group. He also finished 2nd overall out of
all 61 Fun Run participants. Robin won the 2nd place silver medal in
the Women’s 30-39 age group. Todd received a Healthy Emory T-shirt
and running socks as his prize, while Robin received a badminton set
for her win.
Campus Services (CS) also had employees that participated
in the Fun Walk. The Fun Walk was a one mile walk in
Lullwater that included stretching exercises and prize
giveaways after the walk.
Fun was had by all who participated. Thank you to
everyone that represented CS in these races.
Top Left: Todd Kerzie beginning his race. Bottom right: Carol Adame, Bonnie Miller, Shervon Lewis,
Marie Edison, and Ann Morris preparing to participate in the Fun Walk.
CS Blood Drive is a huge Success
Campus Services (CS) hosted its bi-annually blood drive on May 30. CS employees donated enough
blood to save 96 lives! This was the most blood donated by CS in well over three years. We are proud of
the work our blood drive coordinator, Shervon Lewis, did to promote this event.
Breakfast for donors was provided by Chris Jackman, Director of Operations and Maintenance, and
drawings were held for gift cards and movies tickets. This event was very successful due to the
wonderful giving hearts of our great Campus Services department! Please mark your calendars for our
next blood drive on Tuesday, October 28, 2014. Let’s double those numbers!
Left: Shervon Lewis donating with a smile. Right: Kevin Parks and Tim Earley giving blood.
Page 5
CS HIGHLIGHTS
S URPLUS D EPARTMENT H OSTS ITS G RAND R E - OPENING
On July 17, the Surplus Department officially opened the doors to the public at their new location. The
Surplus Department is now located at the Briarcliff Property in Building B. To celebrate it’s new
location, they had a Grand Re-Opening celebration where merchandise were marked down by up to
50%. Computers were also at a reduced price starting at $50. They even provided refreshments to
everyone in attendance. Many employees were excited about the merchandise they purchased.
The Surplus Department is open to all faculty, staff, and students on Tuesdays and Thursdays. If you are
in need of office equipment or furniture, feel free to visit them at 1256 Briarcliff Road, Building B or go
to their online store at: http://webfm.fmd.emory.edu/fmit/esurplus/items4sale.aspx.
Above left: James Harper helping staff with merchandise. Above, right: Office furniture for sale.
Campus Service host An Office Supply Swap
This past May, Campus Services (CS) joined in the spring recycling efforts by
hosting a supply swap in CS Training Room B. In an effort to avoid duplicate
ordering of office supplies, the office supply swap allowed employees to
bring any items they didn’t need to be exchanged with other employees in
need of the supplies. CS employees donated over 15 tables of office supplies.
Over the span of three days, the training room was set up as a store so that
staff would be able to go in and take whatever they needed. Anything that
was left over was donated to Recycling
Services.
Above: Donna Matthews and
Luetrell Langston swapping
supplies.
Below, right: Charlie O’Neal
selecting office equipment.
We would like to thank everyone that donated
items and picked up items during the office
supply swap. We appreciate everyone’s effort
in promoting our sustainability efforts in the
Emory community.
Page 6
CS SELECT AWARDS
Congratulations to all our recipients. Keep up the good work!
Employee
Select Letter Awarded
Recognized for:
Jo Donna Lamb
E (Exceeds Expectations) & Diligently worked with project team
members to get approval on a difficult
T (Teamwork)
project.
James Johnson
E (Exceeds Expectations) & Showing initiative by working extra
hours to secure approval of a new
T (Teamwork)
project.
Steven Walker
William Washburn
C (Customer Service)
E (Exceeds Expectations)
Assisting an employee in need of
commuter options in a prompt and
detailed manner.
Quickly came to the aid of a patient in a
calming and helpful manner.
I WALKED WITH MAT THEW
K AMINSKY F IELD , J UNE 20, 2014
Come out and walk with Matthew on Fridays.
Page 7
Second Quarter CS Service Awards
Charles Steve Varner, FM Zone C Maintenance
James Watkins, FM Lockshop
Ray Edge, Emory Police Department
Rhoda Harris, Building & Residential Services
Kimberley Johnson, Transportation & Parking Services
Antonia Parham, Building & Residential Services
Frankie Parker, FM Steam Plant
Terri Heard, Building & Residential Services
Hal Lively, FM Roads & Grounds
Bob Simon, FM Roads & Grounds
Alice Sloan, Transportation & Parking Services
Sharon Stallings, Building & Residential Services
Jose Aguilar, FM Zone B Maintenance
Willie Brokenburr, FM Roads & Grounds
Tim McRae, FM Recycling
Rafael Navarro, FM Zone H Maintenance
35 years
30 years
25 years
20 years
20 years
20 years
20 years
15 years
15 years
15 years
15 years
15 years
10 years
10 years
10 years
10 years
Congratulations on your continuous years of service. We appreciate you!
Supervisors,
If you have not picked up your direct reports' award, please see Kelli
Howell-Robinson.
~submitted by CS HR
Page 8
2014 CHAIR RODEO
HR HEADLINES
Incentives for Healthy Behaviors!
To encourage you to take an active role in your health and wellness, Emory provides financial
incentives to support healthy behaviors. Remember, you can actually save money on your
medical expenses by taking action and doing things that help you live a healthy lifestyle!
2014 incentives include:
Health Screening & Health Risk Assessment – Get a biometric (health) screening AND
take Aetna’s online health risk assessment to earn a $200 incentive. Learn more.
Health Coaching – Work with your own personal health coach by telephone to address
your personal health needs and make positive changes to improve your health (earn
up to two $25 gift cards). Learn more.
Disease Management – Work with a nurse over the telephone to help manage a chronic
condition, such as asthma, diabetes or heart disease, and earn a $100 incentive.
Learn more.
The deadline for completing your incentive activity is November 15, 2014 however you
should complete them as soon as possible so you have access to your incentive funds for expenses that may occur throughout the year. Allow 4 – 6 weeks after completion of an activity
to receive your incentive. You can check the status of your incentive at any time by logging on
to Aetna Navigator at www.aetna.com or you can call Aetna’s Member Services at 1-800-8479026.
Page 9
Campus Services Open Positions
~submitted by Kelli Howell-Robinson, Human Resources
Posted as of 6/24/2014
Department
Job Title
Job Requisition ID
Positions open
BRS
Custodian
32167BR
1
BRS
Custodian, Sr
35707BR
2
BRS
Supv, Custodial
35711BR
1
BRS
Custodian
40936BR
1
BRS
Supv, Custodial
40937BR
1
BRS
Custodian, Sr (PT)
40939BR
2
BRS
Custodian, Sr
41892BR
3
Central Admin.
Financial Analyst, Sr
37440BR
1
CS/IT
Business Operations Specialist
44200BR
1
EPD
Police Officer
45493BR
2
EPD
Community Service Officer
41712BR
1
Grounds
Landscaper
35571BR
2
Grounds
Crew Leader
45124BR
1
Oxford
Landscaper
39834BR
1
Parking Svcs
Enforcement Officer
44053BR
3
Recycling
Recycling/Waste Specialist
40940BR
1
Security Shop
Access Control Technician
40549BR
1
Zone C Maint
Maintenance Mechanic
45456BR
1
Zone E Maint
Maintenance Mechanic
25496BR
1
Zone E Maint
Maintenance Mechanic
39362BR
1
Zone F Maint
Maintenance Mechanic
42482BR
2
Zone H Maint
Electrician
43881BR
1
All applications need to be submitted electronically at http://www.hr.emory.edu/careers/index.html
Page 10
2014 STAFF FEST
Wellness
Corner
FEATURED RECIPE
SUMMER VEGETABLE CASSEROLE
What You Need
1/2 pound Yukon Gold potatoes, peeled
& sliced 1/4-inch thick
1 yellow bell pepper, thinly sliced
1/2 pound plum tomatoes, sliced 1/4 inch
thick
1 small onion, thinly sliced
1 large garlic clove, minced
2 small zucchini, sliced 1/4 inch thick
1 teaspoon thyme leaves
3 tablespoons of grated ParmigianoReggiano cheese
Salt and freshly ground pepper
Extra-virgin olive oil for drizzling
Make It
Preheat the oven to 350 degrees. Coat a 9inch baking dish with olive oil. Spread the
potatoes in the dish in an even layer; drizzle
with oil and season with salt and pepper. In
a bowl, combine the bell pepper, onion,
garlic and thyme and season with salt and
pepper. Arrange two-thirds of the bell
pepper mixture over the potatoes and
drizzle with oil. Top with the tomatoes and
the zucchini; drizzle with oil and season
with salt and pepper. Cover with the
remaining bell pepper mixture and sprinkle
with the cheese.
Cover the casserole with foil and bake for
40 minutes. Increase the oven temperature
to 425 degrees. Uncover the casserole and
bake for about 20 minutes longer, until the
vegetables are tender and glazed on top.
Let stand for 10 minutes. Serve warm.
HEALTHY LIVING SPOTLIGHT
CS SUMMER FITNESS
This summer, Campus Services (CS) employees are
incorporating exercise into their work schedule. Floyd
Clarke, Zone F Maintenance Mechanic, uses his lunch break
to walk at Lullwater. Luetrell Langston, Building &
Residential Services Supervisor, rides her bike to and from
her house route. Jen Fabrick, University Architect, does CS
Moves during lunch and yoga after work. CS Wellness sends
out regular communications keeping employees informed
on ways to stay healthy during the summer months.
CS employees have been participating in numerous
sporting events this summer around campus. At Staff Fest,
CS had three employees that participated in the Fun Run
and seven employees that participated in the Fun Walk.
They also had eight employees participate in the volleyball
tournament. At the CS Picnic, over 55 employees played in
the softball tournament. Many employees even join the
Lullwater walking groups.
Since the warm weather began, there has been an increase
in the number of employees joining the weekly Walks with
Matthew. CS employees can be seen walking around the
Quad during their breaks all throughout the day.
We are proud that employees are showing initiative by
promoting an active lifestyle. We challenge all employees to
stay active and maintain a healthier lifestyle.
“Run hard, be strong, think big.”
~Percy Cerutty
ENJOY!
Page 11
~submitted by CS HR
Page 12
2014 CS PICNIC
~submitted by CS HR
Page 13
Emory Colorectal Cancer Options
Why should I care?
 About 1 in 20 men and women will have cancer of the colon or rectum in their lifetimes.
 Colorectal cancer (CRC) can grow inside a person for many years without that person knowing it.
 With colorectal cancer, one test can save your life.
What are my options?
 Colonoscopy is the best test. Doctors search the whole colon and take out cancers or polyps
(tissues that may become cancer)
 Flexible sigmoidoscopy takes less time than a colonoscopy, but it is not as good at finding cancer.
Doctors use a tiny camera to look at part of the colon
 Take-home stool test is the lowest-quality test but also the easiest. You will be given a kit to
collect stool at home, and your doctor will test the stool for signs of cancer
How much will a screening cost me?
If you are insured by an Emory University Aetna health plan, the answer is: nothing.
For both the Emory health plans, as long as the doctor is in the Emory Provider Network (EPN) or
Aetna In-Network, Emory covers both preventive and diagnostic colonoscopies at 100% no
deductible and no copay regardless of age. This also includes all related services including the
biopsy (removing a small piece of tissue).
If you don’t have your health insurance through Emory, you are likely to still be covered. Call your
insurance company and ask about your coverage for cancer screenings.
You have the power to protect yourself. Start the talk with your doctor about CRC today, or
schedule a CRC screening with Emory Healthcare by calling 404-778-3184.
For help understanding your Emory benefits, call the Benefits Office at 404-727-7613.
~submitted by CS HR
Meet Dave & Larry! They are two friends who work at Emory, that are trying their
best to be healthy…click to watch how it goes!
http://goanimate.com/player/embed/0x0OsL-DYT9k
Page 14
Page 15
Page 16
July
“The best road to progress is
freedom’s road.
~John F. Kennedy
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
1
2
3
4
5
Independence
Day
6
7
8
9
10
CS Moves
11
12
13
14
15
16
17
CS Moves
18
19
24
25
CS Moves
Walks with
Matthew
Navigating Beyond MSC Vendor
Conflict Training
Showcase
27
21
28
22
29
Navigating Beyond
Conflict Training
EMPLOYEE UPDATE - JULY
Welcome - New Hires
Allen Adams…Landscaper….Grounds Department
Marlin Borngne….Custodian, Sr…..BRS
Jeremiah M. Foster….Police Officer….EPD
Randall S. Terry Jr…..Police Officer….EPD
Rodney Walton…..Maintenance Mechanic, Sr….ZHM
23
30
26
31
CS Moves
CALENDAR KEY:
20
Walks with
Matthew
Training
Committee Meetings
Sessions for Supervisors
Holidays/Special Events
Other Meetings
Congratulations - New Titles
James Scott… Custodian, Sr….BRS
Clayton Foxx… Maintenance Mechanic, Sr…..ZCM
Samuel Whitworth…Supervisor, Enforcement…TPS
Page 17

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