ASSISTIVE TECH TO SUPPORT STUDENTS WITH LD IN WRITING " " " " " " " " " " " Assistive Technology to Support Students with Learning Disabilities: What is the Best Way to Support them in Writing? " " " " " " " " " " " " " " " " " " " " " " " " " " Christine Quong University of Alberta EDU 575 03/26/2014 1 ASSISTIVE TECH TO SUPPORT STUDENTS WITH LD IN WRITING 2 Assistive Technology to Support Students with Learning Disabilities: What is the Best Way to Support them in Writing? " Exploring the most effective ways to support struggling writers in the classroom has been an area of great interest to myself throughout the course of my educational career. Each year my classroom has included a handful of students with a learning disability. I have utilized tools such as: word prediction (Read & Write Gold) and speech recognition (Dragon Dictation) in order to support these students with their writing. Over the years, through much trial and error, I have experienced some successes along with a some obstacles when it comes to using assistive technology for writing. Factors such as cost, support, training, and access have all been obstacles when attempting to use these tools in the classroom. I will address what the literature has to say about the use of word processing, word prediction, speech recognition and planning tools to support students with learning disabilities in order to overcome challenges involved when writing. Possible challenges and suggestions when implementing these tools will also be examined. What is Assistive Technology(AT)? Assistive technology as defined in the Individuals with Disabilities Education Act (IDEA, 2004), refers to ‘‘any item, piece of equipment, or product system, whether acquired commercially off the shelf, modified, or customized, that is used to increase, maintain, or improve the functional capabilities of a child with a disability’’ and is a related service to be considered for students with disabilities as part of their Individualized Education Program (IEP) (IDEA, 2004, Section 300.5), as cited in (Zascavage & Winterman, 2009). " ASSISTIVE TECH TO SUPPORT STUDENTS WITH LD IN WRITING 3 What is a Learning Disability(LD)? According to the Learning Disabilities Association of Canada, LD refers to a number of disorders which may affect the acquisition, organization, retention, understanding or use of verbal or nonverbal information. These disorders affect learning in individuals who otherwise demonstrate at least average abilities essential for thinking or reasoning. As such, learning disabilities are distinct from global intellectual deficiency. LD results from impairments in one or more processes related to perceiving, thinking, remembering or learning. These include, but are not limited to: language processing; phonological processing; visual spatial processing; processing speed; memory and attention; and executive functions (e.g. planning and decision-making), (Learning Disabilities Association of Canada, 2002). Assistive Technology Tools Word Processors Word processors (i.e. Word, Pages, Google Docs, etc.) allow students to easily review, edit, and revise their writing by inputting text via a keyboard. Word processors are also beneficial for those students who have difficulty writing legibly. In a meta-analysis of writing interventions, students with LD benefited more than comparison groups and had better outcomes in writing when using word processing programs during the writing process (Graham & Perin, 2007), as cited in Courtad & Bouck, (2013). In his article, Reflections on Research on Writing and Technology for Struggling Writers (2009), MacArthur noted that: Word processing is the one aspect of writing technology that is supported by a substantial research base. Meta-analyses of studies that compared writing ASSISTIVE TECH TO SUPPORT STUDENTS WITH LD IN WRITING 4 instruction with and without word processing have found moderate positive effects on the quality of compositions with larger effects for low achieving students. Hetzroni and Shrieber, (2004) found word processors for junior high students with LD increased their writing performance in the areas of spelling, number of words written, and their ability to produce legible text when compared to paper–pencil writings, as cited in Courtad & Bouck, (2013). Compared with traditional paper and pencil writing, revising and editing written work is much easier to do using a word processor. Revisions and edits are easier to make as you go when using a word processor as it involves a simple click of a button or mouse. MacArthur (2009), has suggested that the most important aspects to a successful writing instruction program are allowing students choice in the topic, opportunities for students to publish their work and receive feedback (from peers, teachers and outside readers), as well instruction in basic skills, planning and revision. Teachers can now take advantage of tools like Google Docs (a free cloud-based word processing tool) to make publishing work and receiving feedback more effective. With Google Docs students are able to publish their work online and receive ongoing timely feedback much faster than traditional word processing programs. Students are able to easily share their writing in Google Docs by e-mailing the people they wish to share their work with or by creating a public link to it. Students and collaborators can access their Google Docs from any internet enabled device and even view the edited timestamp. The convenience of Google Docs is a vastly more efficient method to give students specific feedback as teachers can highlight and comment on specific pieces of their writing. The accessibility to online documents means that feedback is easy and likely to happen more frequently. ASSISTIVE TECH TO SUPPORT STUDENTS WITH LD IN WRITING 5 " Planning Tools Struggling writers tend to skip steps such as planning, revising and editing, in the writing process, (Santangelo & Olinghouse, 2009). Organizational software such as Inspiration helps students to organize information better. Inspiration helps students to organize information and ideas through a variety of "webs"or concept-maps on the computer screen. Brainstormed ideas can be entered as visual organizers, which the program, then translates into outlines for the students to follow while writing, Lewis, (1998). Studies have shown that using visual organizers (eg. semantic maps, webs, and outlines) to plan the writing process significantly improves the quality of writing for students with learning disabilities (Graham et al. 1998). Inspiration helps students to organize information and ideas through a variety of "webs"or concept-maps on the computer screen. Brainstormed ideas can be entered as visual organizers which the program then translates into outlines for the students to follow while writing (Lewis 1998). Word Prediction Word prediction programs create suggestion lists based on text entered by the user. Predictions rely on the statistics of word frequency within specific contexts and grade level. For example, if you type the letter “g” it will give you a selection of common words beginning with “g” (go, get, gap, got, give) which, when highlighted will be placed into your word processing document (Zascavage & Winterman, 2009). MacArthur, (2009), indicated that the best word prediction programs permit the user to adjust the dictionary size, add vocabulary, and accommodate common spelling errors. ASSISTIVE TECH TO SUPPORT STUDENTS WITH LD IN WRITING 6 In, Technology Supporting Written Productivity in Children with Learning Disabilities: A Critical Review, Batorowicz looked at six single-case studies and one pre-post study evaluating the impact of word prediction software on writing. They summarized that very small studies of low levels of evidence reported mixed results regarding improvements in quality and length of written products. While word prediction might provide support for writing it will be necessary to look at the specific features/setup of the software in context of the individual children’s needs, strengths, and weaknesses. Word prediction programs can only be successful if the student is able to spell words closely enough so that the word they are attempting to spell will come up on the suggestion list. Students using word prediction software need to be able to recognize the words from the suggested list. If the students reading capabilities do not allow for this, then word prediction software is not the right choice for them. Speech Recognition Speech recognition programs convert students’ voice to text as they speak. Typically teachers and paraprofessionals often act as transcribers for students with disabilities who require additional teacher time completing assignments involving written communication (MacArthur, 1999), as cited in Gardner, (2008). Being the student who is unable to write on their own can have negative effects on students’ self-esteem. Sometimes, students are required to leave the classroom or be separated from the group when their work is being scribed for them. Speech recognition software allows students to write independently and remain within the classroom. As students move on to junior high and high school less educational assistance is provided within the classroom. They will also be required to do written tasks on their own once they leave the ASSISTIVE TECH TO SUPPORT STUDENTS WITH LD IN WRITING 7 school setting. The earlier this independence can be created the better. Students will need to write independently and speech recognition software can help them achieve this goal. Creating this independence in the students also frees up teacher and educational assistant time. Rather than spending their time transcribing for a few students, educators could focus their attention on instructing and guiding all students. Hux, Manasse and Rankin-Erickson, (2000), found that students who use speech recognition utilize more advanced vocabulary, focus less on spelling errors and give greater attention to text and idea generation. Students can get caught up in the spelling and mechanics of the task and their great ideas get lost before they have the chance to get them down on paper. Speech recognition programs allow students, who take longer to physically write, to let their thoughts flow out at a faster rate. This helps them in focusing more on their ideas than the mechanics of the writing. Speech recognition programs break down barriers for students and allows them to write independently, more efficiently and effectively. There are some challenges to utilizing speech recognition tools in the classroom. According to Regan, (1998), when using training software, the more you train, the better the computer will understand your speech, including personal inflections and speech patterns, as cited in Gardner, (2008). Teachers need to make sure that they allow students adequate time and support to train with the speech recognition software before their students use it regularly for writing. Multiple training sessions are required for the software to adequately recognize the students' voice. As well, students will need time and training to utilize the voice commands to operate the program more efficiently. Students that have trouble with speech may not be successful with speech recognition software as it will often not type the words they intended. ASSISTIVE TECH TO SUPPORT STUDENTS WITH LD IN WRITING 8 Students must learn to speak clearly when using this software. One of the problems when using speech recognition programs in a regular classroom is it would pick up other voices and sounds and would then output incorrect text. Fortunately, the speech recognition technology has advanced so that if the student trains in the environment that they will be using it in, it will recognize their voice apart from the other sounds around them. Cost continues to be a factor in utilizing speech recognition software. Although, our school division was able to acquire a district license so all students have access to the WordQ SpeakQ program, students require a microphone headset to be able to use the speech recognition portion of the program. Some schools have invested in class sets of headsets for their labs while others make it the responsibility of the students to purchase the headsets. Even buying the correct headset has been an issue in our schools as only certain headsets work with certain computers. In bigger schools they have multiple carts with differing headset plugins. It would be ideal if students could use the usb headsets for all computers but unfortunately there is a delay when they use this type of headset. I have recently learned that this is because the student training files had to be moved off the C drive since students cannot have access to that drive. Consulting your IT department is always a good idea when making technology purchases, especially higher cost items. Often they have insight that teachers do not understand about infrastructure that needs to be taken into account. What Challenges Should be Considered when Implementing an Assistive Technology for LD Students Struggling with Writing? Cost Until recently, it has only been possible to offer assistive technologies to students with the ASSISTIVE TECH TO SUPPORT STUDENTS WITH LD IN WRITING 9 most severe challenges because of the high cost of hardware and software. This year, my school division has been able to purchase a district licence for WordQ SpeakQ. WordQ SpeakQ software includes word prediction, text to speech and speech recognition tools. The site licence is for all students, for school and home use. Decreases in the cost of hardware also make computers much more readily available to students, as schools can afford to purchase more of them. Policies such as Bring Your Own Device (BYOD), can also bring down the cost of hardware for school budgets. As more schools move to BYOD policies and spend less on hardware, the better they are able to afford programs such a WordQ/SpeakQ. Support & Training Education professionals require support and training to assist their students in using these tools effectively. When opportunities to attend formal training sessions arise, teachers and educational assistants should take the opportunity to learn more about assistive technologies. Self training to use these tools by reading or watching tutorials is also a great option for some people. Like all technology, assistive technologies are changing at a rapid rate and educators need support to keep up with these changes in order to provide the needed support to their students. Safe and Caring Classroom Providing a caring and understanding classroom community is vital to the success when implementing assistive technology for students. When only a few students have access to these tools many are unwilling to fully engage as it alienates them from the rest of class. If possible, it is best to provide these tools to all the students in the classroom so that it is an option for everyone not just for the students who are struggling. According to CAST, UDL provides a ASSISTIVE TECH TO SUPPORT STUDENTS WITH LD IN WRITING 10 blueprint for creating instructional goals, methods, materials, and assessments that work for everyone--not a single, one-size-fits-all solution but rather flexible approaches that can be customized and adjusted for individual needs. A classroom that employs the principals of Universal Design for Learning (UDL) is one way teachers can accomplish a more caring and understanding classroom. All students in a UDL classroom are encouraged to use a variety of tools to help them best represent their learning. This creates a more accepting classroom climate for utilizing assistive technologies. Although, the assistive technologies discussed in this paper should be offered as a choice to all students in a class, the assistive technology needs to match the user. When recommending technology we need to carefully consider multiple factors such as the age, cognitive level, and previous experience of the child. The specific design and set-up of the technology and the available of instructional resources and supports in the child’s environment, Batorowicz, Missiuna, & Pollock, N. A. (2012). Although, it is beneficial to offer tools like WordQ/SpeakQ to all students, to minimize the stigma of those needing the tools, teachers need to help guide students in recognizing that they should be selecting the tools that work best for them as learners. What Considerations are There for the Future of These Technologies? Cloud Computing Cloud computing is making it possible for these programs to be operated through the cloud. Through tools such as the Chrome browser students can now customize their experience using extensions such as Read & Write Google and Voicenote. Extensions are attached to individual accounts and are loaded from the cloud when they login. These are attractive features to schools as educators no longer have to put in requests through their IT department to have ASSISTIVE TECH TO SUPPORT STUDENTS WITH LD IN WRITING 11 software loaded to the students’ devices. Often times teachers must wait long periods of time before someone can load specialized software to their computers. As well, when software updates become available there is another wait involved in to get that done. With the Chrome browser these extensions are automatically updated in the cloud. No more long waits for IT requests makes these products much more user-friendly. Users are able to access these extensions easily at home or at school as long as they have access to the Chrome browser. Social Media Social media is changing the way people communicate. Much of students' online activity involves some sort of social media (i.e Facebook, Twitter, Instagram, Snapchat, Blogs, etc). Many teachers have begun utilizing social media in their classrooms to improve engagement and reach out beyond their school. According to MacArthur, Graham, & Schwartz, (1991), peerediting strategies can provide a meaningful social context for writing and be motivating when coupled with technology. Teachers can take advantage of the high engagement in social media by incorporating it into their classrooms and lessons. Recently, I have been exploring the use of Kidblog to allow students to publish their written work online. I have used it in the classroom in place of journaling as well as having students create a digital portfolio of their work across subjects. I have noticed high engagement in my students when they know their classmates will be reading their work and giving them feedback. Through connections made with other educators and classrooms on Twitter we were also able to connect our blogs to classes around the world. This gave my students a much wider audience for their writing. Will the use of social media will have any effects on the writing of students with learning disabilities? ASSISTIVE TECH TO SUPPORT STUDENTS WITH LD IN WRITING 12 Bring Your Own Device (BYOD) Policies Many schools are moving towards Bring Your Own Device (BYOD) policies. Most students own some sort of device and schools are taking advantage of this. Schools can bring down the costs of technology hardware by allowing students to bring devices they already own to school to use in class. With a cost savings in hardware, schools could then invest more in assistive technology programs like the ones I have discussed in this paper. Conclusion Throughout review of the literature it is evident that assistive technology alone is not the best way to support struggling writers. Although the technology is continuing to advance educators will always need to provide sound instruction for students to improve their writing. Simply offering a new assistive technology will not improve students’ writing. MacArthur, 2009, found that technological tools by themselves have little impact on learning, especially for struggling learners; rather, learning depends on a combination of the technology and instruction designed to help students take advantage of the capabilities of the technology. More research needs to be done in this area. Technologies evolve so quickly that it is difficult for the research to keep up. Before the research has been done the technology has already changed again. " " " " " ASSISTIVE TECH TO SUPPORT STUDENTS WITH LD IN WRITING 13 References Batorowicz, B., Missiuna, C. A., & Pollock, N. A. (2012). Technology supporting written productivity in children with learning disabilities: A critical review. 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