Members of the GI BC&IT Project Delivery Team Matt Hammond Lisa Martin PMO Manager, Personal Lines, UKGI Business Change and IT PMO Analyst, UKGI Business Change and IT Matt joined Zurich as a Project Manager from Legal & General in 2010, having spent the previous 5 years managing a number of IT projects within the organisation. Lisa joined Zurich in May 2001, initially as a PA to the Operations Director who went onto set up the first Offshoring operation for Zurich in Bangalore in 2002. Subsequent roles were PA to the Head of Internal Consulting and BC&IT Co-ordinator, before moving to join the newly formed Central PMO Team in Operations in 2011. Lisa has recently moved into BC&IT performing a PMO support function. After managing projects for 18 months within Zurich, Matt transitioned into the PMO arena, taking responsibility for defining and establishing the function for the PL Strategy programme. The Personal Lines PMO function has continued to evolve and now supports the PL Portfolio, the PL Strategy and the PL Transformation activities. Matt plays a lead role in the Project Delivery Community of Practice, ensuring representation of PMO views and discipline. He has enjoyed the opportunities presented by this position, as this has not only provided him with wider breadth of knowledge across BC&IT, but has also enabled collaboration with a cross-section of the project delivery community. Her role covers the UK Local Administration for Planview and resolving all Planview queries, project reporting, managing the Front Door Process to ensure new projects are approved and set up on Planview. She also assists with resource management and administrating the contractor renewals process for BC&IT. Whilst working at Zurich, Lisa has made some lifelong friends over the last 13 years and has enjoyed working in a variety of roles in different parts of the business. Heidi Dunn Dan Carter Project Manager, Functional Delivery, UKGI Business Change and IT Project Manager, Commercial Broker, UKGI Business Change and IT Heidi joined Zurich in November 2011 as a Project Manager in Zurich Municipal, based in Farnborough. She has now moved on to work as a Project Manager and Underwriting Portfolio Manager in Functional Delivery, based in Fareham. Dan joined Zurich in March 2014 and is responsible for the Small Change Portfolio with Commercial Broker. Heidi is currently managing a large programme of work which is putting in place the required infrastructure and rolling out a new accumulation tool to all Underwriters in all MFUs in the UKGI, (including Claims Handlers and Risk Engineers in Commercial Broker, Zurich Municipal, SME, GCUK and Personal Lines). Heidi enjoys working at Zurich as it is a large global company with many prospects in terms of development and progression. She also enjoys working in the BC&IT function as there is lots of opportunity to meet many people across all the MFUs when engaged in the different projects. Prior to joining Zurich Dan has spent his career to date working as an IT Project Manager in fast paced IT environments for global brands such as B&Q, Marks & Spencer and Motorola. Dan has also worked on projects within the Emergency Services for both South Central Ambulance Service and Hampshire Constabulary, as well as healthcare IT projects for NHS Trusts. The IT related projects that he has managed have been diverse in nature including Web and ecommerce, business applications, hardware refresh, telephone/call centre, web analytics implementation and data security. Dan enjoys working in an exciting and challenging IT environment, for one of the world leading insure providers. Danny Short Sarah Morrell Project Test & Quality Manager, UKGI Business Change and IT Portfolio & Release Manager, Zurich Municipal, UKGI Business Change and IT Danny joined Zurich UKGI 6 years ago as the Test and Quality Assurance Manager. For the last 3 years he has been working on Zurich’s two largest transformation programmes, bringing Guidewire and Duck Creek applications into Zurich, instilling quality across the project lifecycle and directing the test strategies with our selected test partners. Sarah recently joined Zurich in June 2014 as portfolio manager for Zurich Municipal having previously worked for Aviva where she held various roles in IT and Change over a number of years. Danny also leads the Quality Management Community of Practice and has been involved in testing for over 20 years, having worked for the AA and Zurich Life. Like most, Danny feels that Zurich is a global company, and as such, the opportunities available are pretty limitless. Zurich are also very good at supporting personal development and helping staff push for recognised qualifications. After working for the same company for a long time within Financial Services industry, Sarah was looking for an opportunity to be part of an organisation which wanted to develop their people and encouraged a collaborative working culture. In her short time at Zurich, Sarah has been really impressed with Zurich and how much it actually stands by the company values communicated to her at interview. Sarah has found the people at Zurich really friendly and up beat – a real breath of fresh air! From day one she was welcomed to and attended the Project Delivery Community of Practice, volunteered to set up lunch and learns on the Zurich governance framework for new starters, and become treasurer for the Zurich Care volunteering day in Farnborough. Sarah feels that it is definitely the best decision she made when she accepted a role at Zurich, as there is so much opportunity in terms of career development and progression. Sarah finds Zurich an extremely friendly and driven place to work, where the commitment and investment in people is second to none.