eCommunity Electronic Patient Caseload and Workforce Planning Getting the right people, with the right skills, in the right place at the right time within Community Care is a real feat. Community care brings additional complications to workforce planning through geographical issues and across multiple care disciplines. eCommunity puts the patient’s needs at the heart of caseload and workforce planning, whilst supporting improved service delivery and efficiency savings. About eCommunity  Applicable for District Nurses, Community Matrons, Health Visitors and Specialist Nurses An Overview of QES eCommunity  Delivers both operational caseload management and strategic workforce planning Assigning community staffing effectively and predicting the needs of the patients, both in the short and long-term across multiple teams is now a reality.  Clearly identifies service pressure points and the available resources to manage them eCommunity enables team leaders to match skills to patient’s need, maximizing existing recourses available to them. Visibility and ease of diary management offers patients more choice around appointment times with the aim to provide better care continuity whilst reducing the number of missed or duplicated visits. Predicting skills gaps and changes in service demands is displayed in live dashboards and therefore can be planned for in advance. Workforce planning comparison between historical and live data also informs commissioning and skill planning within your service. Alongside the day-to-day diary management, information is recorded to assist learning of best practice within service delivery and reporting for business needs, eg for CQUINs. The solution is fully hosted and supported by QES through web access and disconnected (mobile) applications. The background of eCommunity from QES Originally a project grant funded by the QNI to support frontline staff in Stockport NHS Foundation Trust. Their goal was to deliver a digital diary system which enabled district nurse team leads to better match skills to patient’s needs. The advantages realised over the coming 18 months drew in the attention of neighboring trusts that wished to adopt the developed solution known as DominiC.  Increases available time to deliver more services with existing staff  Reduces the number of missed or duplicated visits  Offers more patient choice and continuity of care  Delivers both live service delivery reporting and CQUIN reports  A fully hosted solution that is accessed via the internet supported by disconnect mobile apps For further details please call Nick Chinn on: 01454 269576 QES have partnered with Stockport NHS to make the solution available to other trusts in a supported, road-mapped and technically future proofed environment. Or e-mail : [email protected] QES Ltd. Unit 3, Damery Works, Woodford, Gloucestershire GL13 9JR Tel: 01454 269576 Email: [email protected]