Career development supporting staff (SUPST) Recognise and make use of talent Background •  TU/e Strategy 2020 asks for a serious contribution of SUPST: •  •  •  •  Professionalism Result focused Efficiency Cohesion •  1/3 personnel is SUPST: ca. 1100 employees •  Motivated SUPST due to recognition and make use of talent •  Need for a systematic and structural policy regarding the development perspective for SUPST HR Service Department Importance of career development and policy •  For the organisation •  High quality workforce, realisation of organisation goals and be able to handle changes •  Prevent decrease of functioning and inflexibility of staff •  TU/e more dynamic and attractive as employer •  For the staff •  Challenging and interested work •  Job satisfaction and motivation •  Job guarantee and increase own market value HR Service Department Stimulating factors for career development •  Proactive attitude of employee •  Self-knowledge •  Knowledge about the internal possibilities of the organisation •  Support management/ HR / colleagues HR Service Department Approach •  Decision Board University to start developing a policy for career development of SUPST •  Inventory of best practices career development & recommendations •  Setup project organisation representing all categories SUPST: •  Setup working groups •  Big sound board group (digital) •  Frequent communication with faculties, service units and unions •  Careful decision making process HR Service Department Projects 1.  2.  3.  4.  5.  6.  Exchange and Placements TOP (TU/e Opportunity Program) Training programmes and meetings Function map Annual Performance Appraisal Digital Feedback Instrument HR Service Department Implementation proposals Approach: •  Change project composition: project group became steering committee •  Setup new working groups which developed instruments based on the proposals This has lead to the following instruments: HR Service Department Function map Sportdocent (9) Medewerker Bureau buitenland (4) Studie/loopbaanadviseur (1) Studieadviseur (19) Stage coördinator (5) Medewerker Studium Generale (8) Studentendecaan (3) Studentenpsycholoog (1) HR Service Department General Education & Research support Education and B Research PR, Information & communication nditions & Working co nt environme Medewerker audiovisuele technieken (vervaardiging) (12) Medewerkers AV technieken (regie) (3) Technicus O&O vervaardiging (45) Technicus O&O ontwikkeling (85) HR medewerker (20) Opleider (3) Medewerker arbeidsvoorwaarden (3) P&O adviseur (18) Ondersteuner ICT (25) Beheerder ICT (41) Ontwikkelaar ICT (33) Procescoördinator ICT (5) Consultant (9) Consultant ICT(5) Communicatiemedewerker (37) Vertaler/Tolk (2) Redacteur (12) Communicatieadviseur (14) Medewerker audiovisuele technieken (vervaardiging) (12) Medewerkers AV technieken (regie) (3) Technicus O&O vervaardiging (45) Technicus O&O ontwikkeling (85) indeling fu tech tech range fu freq Medew. Av technieken (12) 5-7 Medew. Av technieken 8-11 (regie) (3) tech 5-9 Technicus O&O vervaardiging (45) tech 8-11 Technicus O&O ontwikkeling (85) HR Service Department 11 6 2 3 3 2 1 32 15 6 6 7 3 1 1 2 1 5 1 1 1 16 15 1 3 79 National Research Combination Catalysis 56 Strategic Area Energy 47 Eindhoven School of Education 44 Communication Technology: Basic Researh applicatio 40 Instituut voor Complexe Moleculaire Systemen 89 Communicatie Expertise Centrum 88 Gemeenschappelijke Technische Dienst 87 Dienst Interne Zaken 86 Informatie Expertise Centrum 85 Dienst Huisvesting 84 Dienst Financiële en Economische Zaken 28 Onderwijs en Studenten Service Centrum 82 Dienst Algemene Zaken 83 Dienst Personeel en Organisatie 21 Dienst ICT 19 TU/e Innovation Lab (BE19) 06 Centrale Middelen 51 Faculteit Industrial Design 50 Faculteit Biomedische Technologie 38 Faculteit Bouwkunde 39 Faculteit Industrial Engineering & Innovation Sciences 35 Faculteit Werktuigbouwkunde 36 Faculteit Electrical Engineering 37 Faculteit Scheikundige Technologie 34 Faculteit Technische Natuurkunde 32 Faculteit Wiskunde & Informatica Function map Inspiration Days Start a conversation with colleagues who have an interesting function and/or Visit a faculty or service unit to find out what kind of work they are doing there and if this could be a new work place for you “We want to stimulate employees to look further than their own function and offer them the possibility to find out about a new function or work place in a ‘ave way’’’ HR Service Department TOP TU/e Opportunity Program •  Around 5 employees Menu, “This talent program helps motivated, talented SUPST to grow towards a higher or heavier management function” including for example : •  •  •  •  Development assessment Individual and joint assignment Company visits Training, education, courses Selection committee selects participants HR Service Department Education Program SUPST •  Focus on personal development and competences •  Offered per SUPST group or competence •  Collegues meet each other •  Tailor made for needs of TU/e “The most frequently occuring indoor education of TU/e in one overview” HR Service Department Digital Feedback Instrument •  Offers insight in own competences and and feasibility for another function •  Digital 360˚ questionnaire (based on self selected competences or UFO-profile) •  In the hands of the employee •  Input for Annual Performance Appraisal •  Set of competences offers tips for development “Use feedback of others as input for your personal and career development” HR Service Department Annual Performance Appraisal •  Most important point of the policy for development of employees, also on the long (four year) •  Foccus on results and competences •  Integration of assesment conversation and job evaluation conversation •  Supported by electronic conversation form “Systematic attention for results and development of employees” HR Service Department Questions? Mrs. Tineke van den Bosch – Doreleijers HR policy advisor / internal coach [email protected] HR Service Department