Practice Information Sheet Opening Hours Monday to Thursday Friday 8am to 8.30pm 8am to 6pm Saturday Sundays & Public Holidays Doctors Dr Colin Crook Dr Mark Churcher Dr Terry Gibson Dr Cassie Dillon Dr Dawn Le Dr Tu Le Dr Charles Lewis Dr Neil Livingston Dr Jim Thomson Dr Lisa Cheshire Dr Liz Moore Dr Niru Joshi 9am to 2pm Closed Dr Andrew Brommeyer Dr Phil Dover Dr Rasika Amarasekera Nurses Tamara, Margaret, Heather, Shae, Vicki, Tracy & Vanessa Physiotherapists Cameron Snowden Belinda Matthews Mental Health Social Worker Natalie Lanyon Janet Brown Exercise Physiologist Terri Bootsman Dietitian Hannah Cossins Podiatrist Kym Procaccino Australian Nail Laser Clinic Dr Adam Chalmers Long Consultations We recommend that you schedule a longer appointment for women’s health, musculoskeletal injuries or if you wish to discuss several issues with your GP. Services Provided General Medicine Paediatrics Preventative Health Women’s & Men’s Health Family Planning & Shared Care Minor Procedures Chronic Disease Management Mental Health Immunisations & Travel Medicine Women’s Health Clinics Our female nurses are qualified Pap test providers and can provide education on menopause, contraception, breast health and menstrual issues. Appointments are 30 minutes and we request a contribution of $25 ($25.00 for UFS Members). Please see reception for further information or to book an appointment. Fees and Billing Arrangements UFS Medical is a privately billing practice. All patients are asked to settle their account in full on the day of their consultation. Patients may be bulk billed at the discretion of their GP. Our standard fees are: Standard GP Consultation Long GP Consultation Physiotherapy (Initial) Physiotherapy (Review) Dietitian (Initial) Dietitian (Review) Podiatry (Initial) Podiatry (Review) Mental Health Counselling Exercise Physiologist (Initial) Exercise Physiologist (Review) UFS Members * $66.00 $100.00 $67.50 $54.00 $84.00 $54.00 $65.00 $60.00 $108.00 $72.00 $54.00 Non-Members $69.30 $103.30 $75.00 $60.00 $93.35 $60.00 $72.20 $66.70 $120.00 $80.00 $60.00 * Please note UFS Members receive a 10% discount off the ‘gap’ of all GP consultations and 10% off all physiotherapy, dietitian and podiatry consultations, and 20% off all physiotherapy products. UFS Medical Centre | 202 Doveton Street North, Ballarat VIC 3350 P: (03) 5364 9100 | F: (03) 5364 9150 | E: [email protected] | www.ufsmedical.com.au If you would like any information regarding fees, including psychology fees, please see our reception staff. If you are referred for investigative tests, please ask your doctor about costs that may arise. After-Hours Care (6pm to 8am) & Home Visits For after-hours care, please phone (03) 5364 9100 and follow the instructions for the after-hours on-call doctor. UFS Medical is part of the Ballarat After-Hours Consortium. Our GPs may also provide home visits if required, please speak with our reception staff for further information. Results Patients are requested to phone reception or schedule an appointment to receive their test results. Patients will be asked to confirm their name, address and date of birth for privacy reasons prior to being given test results over the phone. Results will only be released directly to a patient or to the legal guardian of a patient; results will not be released to family members. Phone & Email Correspondence To provide the highest quality and safety of care for our patients, our GPs prefer to see patients to discuss their health care. Phone and email message will be passed on to your GPs where appropriate. Recall & Reminder System UFS Medical Centre has a recall and reminder system in place for all patients requiring follow up appointments for immunisations, Pap tests, health assessments and care plans. Please advise your doctor if you do not wish to be included in this service. SMS Service UFS Medical Centre offers an appointment text message reminder service. A reminder text message will be sent to you the day prior to your appointment. Please see our reception staff if you wish to be included in this service. Interpreter Interpreter services can be arranged for consultations. Please let our reception staff know if you would like an interpreter scheduled for your next consultation. Pharmacies UFS Dispensaries Ltd is located in the medical centre and is open Monday to Friday 9am to 7pm and Saturday 9am to 2pm. An after-hours pharmacy (7am to 10pm) is available on the corner of Dana Street and Albert Street in Ballarat. Medical Students UFS Medical proudly supports the next generation of general practitioners by hosting medical students from Deakin University and The University of Melbourne. Signage is placed in the waiting area when we have students in the medical centre. Please let reception know if you do not wish to participate in a medical student consultation. St John of God Pathology St John of God Pathology is available at UFS Medical. St John of God Pathology is open Monday to Friday 8am to 5pm (closed between 1pm and 2pm). For more information please phone 5333 5575. Management of Personal Health Information It is policy of this Practice to maintain the security of personal health information at all times and to ensure that this information is only released with your expressed written consent. We have a more comprehensive Privacy Act policy that you are welcome to read upon request. Feedback, Suggestions or Complaints Please direct all feedback, suggestions or complaints to our Practice Manager. If you would like to register a formal complaint to the Health Services Commission please phone 1800 136 066. Accredited General Practice UFS Medical Centre | 202 Doveton Street North, Ballarat VIC 3350 P: (03) 5364 9100 | F: (03) 5364 9150 | E: [email protected] | www.ufsmedical.com.au UFS Medical is proudly an accredited general practice. What does this mean… that we strive to provide excellence in healthcare and meet the high standards for general practice set by the Royal Australian College of General Practitioners. UFS Medical Centre | 202 Doveton Street North, Ballarat VIC 3350 P: (03) 5364 9100 | F: (03) 5364 9150 | E: [email protected] | www.ufsmedical.com.au
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