JOB DESCRIPTION Technology and Information Department Function : Program Manager- Digital Collaboration and Workplaces Status : Manager Activity level : 100% Reports to : Head of Solution Delivery Mission ► Manage complex program of projects and ensure their objectives are reached within budget, deadlines, and quality at the client satisfaction► To deliver business value via successful implementation of digital workplaces and collaborative platforms Each employee is responsible for the smooth running of his or her section and for keeping his or her competences up to date in line with the IOC’s training policy. In addition, each employee may be asked to take on responsibilities other than those required by the job if particular circumstances so require. Main responsibilities Digital Collaboration and Workplaces - Program/Project Manager (PM) Reporting to the Head of Information Systems Delivery, the PM is required to work on the project site - LausanneSwitzerland, to ensure that the IOC Collaborative Platform and Digital Workplace’s strategic objectives are met by supervising and delivering multiple project initiatives representing the IOC’s Department of Technology and Information (DTI). The PM will be responsible of consistency for the technology initiatives across IOC and overlooking at the work delivered by the integrators ensuring quality and value for the business stakeholders. Preparation and planning Able to perform studies and project pilots (feasibility study and analysis of return on investment) and formalises the project definition. Defines the project scope, determines the key success factors and obtains the necessary support. Establishes the project plan. Selects the integrators/contractors and prepares the contracts (formalising needs, drafting calls for tender, comparing offers and establishing contracts). Be able to develop efficient strategic and tactical initiatives for the future way of working throughout IOC bringing together Digital Workplaces & Platforms, Physical Workplaces, and Human Resources factors. Drives and contributes in achieving operational objectives by steering strategic plans, action plans; and implementing quality solutions to meet customer-service standards. High ability in resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Project team management Is capable of establishing project teams based on needs in terms of competences and representation of stakeholders. Motivates teams around a shared vision, working rules, the engagement and open-mindedness of each member. Is able to steer people/teams, recognises their successes, deals with obstacles and addresses conflicts. Ensures completion of the programs/projects on time and quality. Ensures the liaison with the members and stakeholders for business analysis and change management. Provides strategic guidance promoting organisational culture. Oversees the progress of operations. Coordination and monitoring of activities Must be very well organised and able to prioritise and execute tasks within a fast-paced environment to meet the delivery and financial objectives by working with the stakeholders and teams across IOC, managing workpackages and meeting milestones, forecasting requirements; preparing budgets; scheduling expenditures; analysing variances; initiating corrective actions: Is responsible for ensuring respect of deadlines, quality of the deliverable and project budget. Coordinates the implementation of the project with the project team and various stakeholders (managing the change with those impacted). Is able to identify, address, and report on risks. Is leading the overall quality of the delivery. Validate any changes in the overall program/project master plans with the business stakeholders. Ensures the Quality and validation of Release and Integration management. Follows up the projects status using indicators (quality, deadlines, budget and risks). Steering the project Establishes the necessary relations with sponsors, teams, and steering committee. Gives regular progress reports to the steering committee (indicators, slippage, obstacles, etc.). Ensures formal validation of the key project phases and deliverables and report to the right stakeholders. Establishes the transactions and project closures (document and handover the knowhow/experience acquired). Is the senior representative of the project advising the Business on Technical subjects. Is responsible for the relationship between the teams of technology, business, and integrators coordinating and implementing recommendations with the teams. Reports on projects status and progress with the collaboration of the teams. Contribute in ensuring the implementation of the Project Management, Change Management, Risk Management and Service Level Management processes. Training and language and IT skills - Higher education qualification or equivalent (master’s/bachelor’s degree, Federal diploma, etc.) or equivalent professional experience. 7 to 10 years of Enterprise Program/Project Management with at least two projects/programs in the Digital Collaboration and Workplace domain. Project management certification an asset. Mother tongue English or French, with good command of the other language. Command of Technology and innovation. Technical, organisational and personal competences The ideal candidate will have recent experience managing a program of complex and interdependent projects in the domain of Digital Collaboration and Workplaces. She or he will ideally have experience in transformation projects where digital and physical workplaces are aligned for effective collaboration and working experience. The candidate will have recent experience in agile delivery methodologies, but be able to manage programs that have both Agile and waterfall based projects. The candidate will have experience of transformational programs/projects around the Microsoft .NET and Azure platforms. Knowledge of other applications and technologies will be an asset. The ideal candidate will be an excellent leader and will have experience in managing staff of different disciplines to produce results in a timely manner. Behaviour and attitude - Respect of Olympic values and for internal rules of conduct, instructions, and procedures (information security, Code of Ethics, project management methodology, etc.). High sense of responsibility to own the business relationship for each project, meeting the business expectations, and keeping stakeholders up-to-date on project progress. Immediately authoritative in his/her area and able to elicit co-operation across a broad spectrum of clients, consultants and stakeholders. Able to co-ordinate a variety of solutions into one or more projects, bringing a breadth of experience to the projects and seeing the wider implication at all stages. Ability to express orally and in writing ideas or facts clearly and credibly with the aim of convincing and influencing all types of interlocutor. Positive attitude, open-mindedness. High level of adaptability for a dynamic and continuously evolving environment. Diplomacy and flexibility. Diligence and discretion combined with solid professional ethics. Enthusiasm, proactivity, and efficiency.
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