Meeting the needs of victims of crime: what works and why from 3 perspectives – victim, practitioner and researcher. Ann O'Neill PhD Int. Hlth. MAASW (Acc) BSW (Hons 1) 19th Sept May 2011, Syndey, NSW. Lived Experiences 1994 1995 Timeline 2001 2003 Eternal Student & Teacher 2011 A constructivist approach “Though you can not go back and start again, You can start from now and have a brand new end” Source unknown Experiential Practitioner Academic My approach to helping See the person holistically Taylor, A.J.W (2005) Helpful & unhelpful My approach to helping? Practice in a way that includes Hope Empathic education Listening lovingly Pro active participatory models Strengths perspective My observations Assist victims of crime to: • Find strategies to identify and master their symptoms • Understand the criminal justice system • Your precise role and parameters • The roles of other professionals and services • Have realistic expectations My observations Complex, lengthy process to understand My observations As a practitioner be cognisant that: • • • There is an inherent tension between trauma recovery models and CJS processes – impact on voc Interventions that consistently tailor to the needs and functioning level of each VOC i.e. don’t assume Workers logical & rational peoples experiences are illogical & irrational Trauma impacts problem solving and basic functioning levels How I support VOC Acknowledgement of their fear, powerlessness & situation Non-judgemental treatment/attitudes Non-assumptive treatment/attitudes Say/ choice over as much as possible Listening lovingly Attentiveness: to details and specifics Willingness to help Questions and Discussion We lead by being human. 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