Language Teacher Development for Business Applications Maria Antonia Cowles The Lauder Institute University of Pennsylvania [email protected] Nov. 19, 2004 Maria Antonia Cowles - ACTFL 2004 1 The Lauder Program • MBA Wharton • MA School of Arts and Sciences – Eight Languages – Entry: Advanced (ACTFL) – Exit: Superior (ACTFL) Nov. 19, 2004 Maria Antonia Cowles - ACTFL 2004 2 The Students • Profile – – – – – Task oriented Adult learners (average 28) Focused Time conscious Analytical Nov. 19, 2004 Maria Antonia Cowles - ACTFL 2004 3 Student Wants and Needs • Use appropriate and effective discourse in business-related situations • Determine learning goals and direct own learning • Receive guidance in areas of need • Validate language learning Nov. 19, 2004 Maria Antonia Cowles - ACTFL 2004 4 Language Teacher Profiles • Majority trained in Literature, few in SLA • Institution-wide Pre-assignment Teacher Training • Experience using a textbook-based syllabus and some technology • Experience with undergraduate students Nov. 19, 2004 Maria Antonia Cowles - ACTFL 2004 5 Supplemental Training at Lauder • Pre-Term In-Service Training – – – – needs assessment of students syllabus design (one-on-one) adult learning styles and attitudes portfolio building Nov. 19, 2004 Maria Antonia Cowles - ACTFL 2004 6 On-Going Training • Teacher-led seminars on the following: – Second language methodology – Discourse analysis – Sociolinguistics/Inter-cultural communication – Heritage speakers and speakers of cognate languages – Leadership and interaction with students Nov. 19, 2004 Maria Antonia Cowles - ACTFL 2004 7 Challenges • Frustration on both sides – Teacher • Difficulty with selecting and spiraling business topics to develop higher level skills • Difficulty in giving a business perspective to current events • Difficulty in designing materials on business topics • Conclusion: discourse analysis not enough Nov. 19, 2004 Maria Antonia Cowles - ACTFL 2004 8 Challenges • Student Frustrations: – – – – Teacher credibility Motivation decline Poor performance Absenteeism Nov. 19, 2004 Maria Antonia Cowles - ACTFL 2004 9 Short-term Solution • Thirty-hour team-taught workshop: - Business and Methods Professor • An overview of the functional areas of business • A language methodology course with emphasis on designs for specific purposes • Hands-on development of materials for business practitioners • A final business language curriculum project Nov. 19, 2004 Maria Antonia Cowles - ACTFL 2004 10 Outcomes • Ability to design relevant materials • Ability to add a business perspective to current events • Ability to ask appropriate business questions • Improved motivation and performance of students • Instructor credibility Nov. 19, 2004 Maria Antonia Cowles - ACTFL 2004 11 Long-Term Solution • Joint Graduate Certificate from Penn’s Wharton School and Graduate School of Education (Penn CIBER Support) – Marketing, Management, Finance, and Accounting or Legal Issues or Operations Management – Overview of SL Pedagogy, Sociolinguistics, Intercultural Communication, Language for Specific Purposes – A final project Nov. 19, 2004 Maria Antonia Cowles - ACTFL 2004 12
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