Confidentiality Policy Students in DYNM classes are encouraged to discuss challenges and opportunities affecting their own organization and its members. While the purpose of class discussion is educational, it is the obligation of each student and of the course instructor to ensure that privacy, confidentiality, and protection of rights are maintained. DYNM adheres to the following policy to ensure this. Class discussion should not disclose protected or confidential or personally identifiable information concerning an organization or individual unless (1) the organization or person has consented in writing, or (2) there is legal authorization for doing so. To avoid disclosing such information one should take reasonable steps to disguise organizations and persons, particularly in papers and written assignments. Papers submitted to a course instructor are confidential and will not be shared or discussed other than between the student and professor. Papers that are to be distributed or made available for others to read or submitted for publication should not disclose protected or confidential or personally identifiable information concerning an organization or colleagues unless (1) one takes reasonable steps to disguise the person or organization, (2) the person or organization has consented in writing, or (3) there is legal authorization for doing so. About Organizational Dynamics The mission of Organizational Dynamics is to create and deliver multi-disciplinary and integrated education to enable our working students to be more effective leaders and sources of sustainable growth, development, and creativity in their professional pursuits. The academic domain of Organizational Dynamics encompasses a body of knowledge that draws from multiple disciplines and perspectives. Organizational Dynamics provides working professionals with the diversity of knowledge, skills, and frameworks needed to navigate, lead and sustain in the continuously changing, increasingly complex, and diverse global environment. The curriculum of Organizational Dynamics at Penn addresses the sources, nature, meanings, and management of dynamic organizational and multi-stakeholder forces as well as their co-producing effects. The philosophy of Organizational Dynamics is that a trans-disciplinary, integrated approach to understanding modern organizations and communities and their activities is essential; modern leadership requires multiple and diverse perspectives of inquiry, evaluation, and understanding. Organizational Dynamics Spring 2015 Managing Enterprise Risk DYNM 604 Jane Combrinck-Graham Faculty Reading (underlined titles are books) Class / Date Topic / # of reading pgs 1 Jan 15 Introductions; housekeeping We will chart our appetites and those of our organizations for taking risk Presentation and Paper ground-rules 2 Jan 22 What’s risk management? (136 pgs. net) Mumpsimus Revisited: Essays on Risk Management, H. Felix Kloman; Seawrack Press 2005 (Chapters 9-11 optional) What’s ‘burning a hole’ on your desk? 3 The risk management of what? The Risk Management of Everything; Michael Power Identify your voice in presenting your topic: is it you in your current position or would it be more likely to be another member of the organization or a consultant? Jan 29 (90 pages) Managing Risks: A New Framework; Robert Kaplan & Anette Mikes How to Build Risk into Your Business Model; Karen Girotra & Sergei Netessine Don’t Mention It: How ‘Undiscussables’ Can Undermine and Organization; Knowledge@Wharton Presentation / Paper prep HR Sourcing Decisions and Risk Management; Peter Cappelli Allianz Risk Barometer on 2014 Business Risks; Allianz SE What Are the Top Five Risks the World Faces in 2014? Knowledge@Wharton 4 Feb 5 Everyone’s a risk manager Managing the Multiple Dimensions of Risk-Part II: The Office of Risk Management; Anette Mikes & Robert Kaplan (60 pages) Strengths Become Weaknesses: Cognitive Biases in Founder Decision-Making; Noam Wasserman & Kyle Anderson Before You Make that Big Decision…; Daniel Kahneman, Dan Lovallo & Olivier Sibony How the Option to Do Nothing Can Help You Get Things Done; Knowledge@Wharton Decisive: How to Make Better Choices; Chip Heath How (Un)ethical Are You?; Mahzarin Banaji, Max Bazerman & Dolly Chugh Risky Business: How Social Psychology Can Help Improve Corporate Risk Management; Joshua Bruce Risky Trust: How Teams Build Trust Despite High Risk; Faaiza Rashid & Amy Edmmondson Teamwork in a Shock Trauma Unit: New Lesson in Leadership; Knowledge@Wharton Page 1 of 3 pages Identify your audience: who can authorize or fund your recommended course of action based on your analysis? Organizational Dynamics Spring 2015 Managing Enterprise Risk DYNM 604 Jane Combrinck-Graham Faculty Who Has the D? Paul Rogers & Marcia Blenko 5 Feb 12 Modeling uncertainty (78 pages, including an exercise) Afterword: The value of a Strategic Conversation; User’s Guide: How to Hold a Strategic Conversation; Appendix: Steps to Developing Scenarios; The Art of the Long View; Peter Schwartz Decision Analysis; George Wu (Harvard Business School) Monte Carlo; Project Risk Analysis and Simulation Software User Guide; Primavera Systems, Inc. What are the desired outcomes of your presentation to the selected audience and what are some possible consequences? Risk and Opportunity Assessment Model (ROAM); Educational Services Institute & George Washington University The Six Mistakes Executives Make in Risk Management; Nassim Taleb, Daniel Goldstein & Mark Spitznagel 6 Managing an enterprise’s Feb 19 risk through ERM? (87 pages including an exercise) Enterprise Risk Management – Business Insurance White Paper Enterprise Risk Management: Understanding and Communicating Risk Appetite; Larry Rittenberg & Frank Martens Enterprise Risk Management functional description; Aon corporate website Enterprise Risk Management at Hydro One (A), HBS Case Study; Anette Mikes Prepare Your Organization to Fight Fires; Karl Weick An Improved Method for Managing Catastrophic Supply Chain Disruptions; James Bradley How To Survive Climate Change and Still Run a Thriving Business; Eric Lowitt The Risk Management of Nothing; Michael Power 7 Feb 26 Don’t waste the crisis (45 pages and a 45 minute audio) Learning to Live with Complexity; Gokce Sargut & Rita Gunther McGrath Embracing Openness: Designing for Loss of Control; Tim Leberecht CLASS: Five Elements of Corporate Governance to Management Strategic Risk; Stephen Drew, Patricia Kelley & Terry Kendrick How to Avoid Catastrophe; Catherine Tinsley, Robin Dillon & Peter Madsen Innovation Risk: How to Make Smarter Decisions; Robert Merton Learning One’s Way into Organizational Change; Alan Barstow Page 2 of 3 pages What analytical framework will you employ to persuade your audience to support your desired outcome? Organizational Dynamics Spring 2015 Managing Enterprise Risk DYNM 604 Jane Combrinck-Graham Faculty Managing the Crisis You Tried to Prevent; Norman Augustine The Path to Corporate Responsibility; Simon Zadek The Right Kind of Failure; Loren Gary When TED Lost Control of its Crowd; Nilofer Merchant The TED Radio Hour: Making Mistakes: What Can Doctors Learn by Admitting Their Mistakes?; Can We Gain Strength from Shame?; Are There Mistakes in Jazz?; Is Conflict Good for Progress? 3/29/2013 8 Mar 5 Presentation/ Present 10 minute summary of issue, voice, audience, paper abstracts risk management analytical approach, desired resolution No class 3/12 conference call to finalize presentations Review my response to Class 8’s presentations in order to discuss any further concerns by phone on date and time TBD; thoroughly complete final reading Webinar login/dial-in to be provided 9 Summing up The Fantods of Risk: [More] Essays on Risk Management; H. Felix Kloman; Seawrack Press 2008 Measuring, reporting and revising proposed issue resolution Mar 19 (120 pages net) hand in a written abstract outline 10 Presentations Mar 26 4 hour class 11 Presentations April 2 4 hour class 12 Presentations April 9 4 hour class The 6:00 to 9:00 pm class meetings on Thursday nights will begin and end promptly; the final presentation meetings will have a different timetable to be established during the first week. Participants will be assigned to lead discussion of specific readings for the following week’s class but all participants must complete all readings prior to each class. The presentation and paper topic should be an actual issue or decision your organization faces to which you will apply a risk management approach to present to an identified audience the best path to its resolution. Presentations will be delivered in typical business format – as a concise summary with limited time and audience attention – concluding with your recommendation for the actions you seek from the audience. The written paper – addressed to the same ‘audience’ - of at least 20 double-spaced pages not including appendix is due no later than Monday, April 21, without exception. The grade is based on your contributions to class discussion, your class presentation, your participation in the other participants’ presentations, and your written paper. I am available throughout the semester through my email [email protected] or by office 215-255-1965 or home phone 215-248-3188, and welcome questions and concerns. Page 3 of 3 pages
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