Harrow LSCB Quality Assurance Sub-Group Terms of Reference (Aug 2014) Purpose The role of the LSCB Quality Assurance Sub-group is to: • • • • • Identify and address issues that compromise, or limit the ability of one or more local agencies to keep children safe Encourage and highlight good practice, across the LSCB partners. Oversee and ensure effective quality assurance processes are in place, across LSCB partners. Co-ordinate multi-agency quality assurance activities (e.g. audits). Monitor and evaluate safeguarding performance indicators and ensure robust performance management when necessary. Membership Name Neil Harris (Chair) Job Title Service Manager for Quality Assurance and Service Improvement Michelle Weerasekera (Vice LSCB Governor Member Chair) Sue Dixon Designated Nurse Ruby Schwartz Designated Doctor Ann Garratt Service Manager for CLA & YOT Service Manager Andrea Lomp Clare Kehoe Pamela Ledward Designated Doctor CLA Named Nurse Principal Social Worker Rachel Bowerman Russell Symons Melanie Zurbrugg Sue Westbury Hannah Caim-Kaudle David Harrington / Dipika Patel Miriam Sohoraye / Mark Hall-Pearson Jason Dawson / Liam Senior Schools Improvement Advisor Senior Probation Officer Named Nurse Named Nurse Service Manager Service Manager for Performance Safeguarding Children Nurse Advisor / Senior Professional Mental Health Detective Inspector Organisation Children and Families’ Services (Harrow Council) LSCB Harrow CCG Harrow CCG Children and Families’ Services (Harrow Council) Early Intervention Services (Harrow Council) Northwick Park Hospital RNOH Children and Families’ Services (Harrow Council) Education / HSIP London Probation (Harrow) NWL Hospital Integrated Care Organisation COMPASS Performance, Harrow Council CNWL Edgware CAIT, Metropolitan 1 Adams Hannah Sharp Violence against Women and Girls Coordinator Police Harrow Council Those unable to attend any meeting should nominate and brief a suitable colleague to attend in their place. Frequency Meetings will be 6 weekly. Areas of Work 1. Multi-Agency Quality Assurance Activity (e.g. case audits) To check the quality of safeguarding work, check compliance with statutory requirements and identify areas of development within individual organisations, or across organisations. 2. Section 11 Audits Role of QA Subgroup: to ensure relevant agencies have satisfactorily completed Section 11 audits, identified any areas of weakness or poor practice and developed actions plans to address these weaknesses. • • • Audits should be completed annually Completion deadlines should be staggered throughout the year and at meetings the QA subgroup will review all Section 11 audits completed since it last met. All agencies should provide evidence of their Section 11 Audit conclusions Every month, identified member(s) of the QA subgroup shall visit one organisation that has completed an audit to check the evidence provided in the organisation’s audit and their progress against identified weaknesses. When necessary, the identified member(s) can advise and assist the agency to improve their safeguarding practices and policies. The member(s) shall report back to the meeting on their findings. As there is one visit per month, three audits should be discussed per meeting (per quarter). 3. Scrutiny of MA Forums/Case Panels The following multi-agency forums/case panels will be scrutinised annually: Scrutiny of these forums should include: • The circulation of a report in advance; • Attendance by the chair, or another individual in a position to be held to account; • The consideration of relevant performance information. 4. Data Set 2 Performance data shall be discussed at each meeting. • Reporting will be by exception, drawn from a list agreed by the QA subgroup and revised when necessary; • There will be a standing list plus specific performance on that quarter’s theme; • The manager(s) responsible for below target indicators shall be expected to meet with the Chair, QA Officer, LSCB Senior Professional and/or Performance Officer before the meeting to discuss and agree a narrative, hypotheses, explanations and/or an improvement plan, drawing upon an analysis of data and other information where appropriate; • At meetings, data and narratives etc. should be presented by a professional with a sophisticated understanding of the context, with the Performance Officer present to ensure the correct interpretation. This helps ensure robust performance management, not performance monitoring; • All performance indicators will come once a year, for the QA Subgroup to comment on whether the targets set are appropriate. 5. Scrutiny of Individual Organisations QA Activities and Findings Organisations should bring findings of their QA activity and audit for discussion of any implications for the LSCB. The QA subgroup will wish to be aware of single agency audits taking place across the borough, and can request pertinent findings / or whole audit report / a presentation. Annual Report An annual report will be produced at the end of each financial year, containing input from all QA subgroup members. It will report on activities, findings, learning and plans for the subsequent year. Governance All QA subgroup members should report to LSCB Board as required. The chair will attend the LSCB Operational Group and Executive Board meetings. Support and Responsibilities • • • • The Chair of the Sub Group is responsible for the minutes and agenda. Children’s and Families Services will assist with the co-ordination of the work plan. The LSCB Senior Professional sits on every subgroup as an Advisor and Co-ordinator. The LSCB Administrator will provide administrative support 3 4
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