Bharat Heavy Electricals Limited Tiruchirappalli — 620 014 Minutes of the Hospital Apex Committee Meeting held on 20.05.2014 at HRM Conference Hall / Bldg. 24. Management Representatives : Present : S/Shri M.Palanivel, GM (HR) A.Babu, SM (HR - NEE) Dr. E.G.Gopikrishna, Medical Supdt. Dr. S.S.Kumar. Head (Radiology) / Medical T.Ananthasayanam, AGM (Finance) Dr. Jayanthi S.Jayaram DGM (Medical) Prakash Chandra Panda, Manager/ Medical M.Devanesan, SDGM (Civil / Township) Dr. R.Babu, Sr. Manager (Medical) K.Sridharan, Sr. Mgr (Product Engg. / FB) Mohamedisaque, Addl. Engr. Gr. II / Val / SBS Dr. R.Kalyani, Consultant (Surgery) / Medical V.Damodaran, Sr. Mgr. (Elec. / Civil / Township) S.Krishnasamy, Sr. Mgr (Civil / Township) K.Muruganandam, Exe. Addl. Engr. Gr. II / Civil T'Ship •, Chairman Convenor Member Member Member Member Member Member Member Member Member Special Invitee Special Invitee Special Invitee Special Invitee Unable to Attend : A.S.Samad, AGM (HR) Dr. M.Shasi, Sr. Consultant (G&O) Member Member Workmen Representatives Present : S/Shri A.Maniraj, Asst. Engr. I, BPN (Unit II) V.T.Rajendran, M.Techn, SSTP / UPS C.Vijayakumar, Artisan III, ATP S.Senthil Kumar, Artisan I l I, VPN / Bldg VI V.Subramanian, Asst. Engr. II, Elec. / M&S C.Mohanan, Techn., Cranes / M&S M.Kandasamy, Sr. Store Keeper III / SSTP V.Annadurai, Technician / CMC BPEU/INTUC BPEU/INTUC BPEU/INTUC BPEU/INTUC BH EWU/C ITU BH EWU/C ITU BH EWU/C ITU BP Dr.AEU Unable to Attend : R.Gurusamy, M.Telchn, MMO / M&S A.Radhakrishnan, Techn., QC N.Thangaraj, D'man II, Tool Engg. V.Natarajan, Artisan III, BPN / HS S.Paramasivam, Dy. Engineer, BPN / TP K.Murugan, Artisan III, BPN / Unit II BHEL EPU BHEL EPU BHEL EPU BHEL EPU BPAWU/ATP BP Dr.AEU Contd. — Page - 2 Page — 2 At the outset, Chairman welcomed all the Hospital Apex Committee Members and Special Invitees present for the Meeting. While expressing happiness over the functioning of the Apex Body in the past, Chairman expressed that there is scope for the Committee to function in a much more constructive way in order to improve upon the satisfaction level. Feedback information was shared from the Committee Members who had gone on Tour to Sister Unit Hospitals and there was unanimous understanding and appreciation from Members that Tiruchy Hospital is a bench mark compared to Sister Units' Hospitals with respect to infrastructure, hygiene and housekeeping. Chairman expressed that considering the gradual addition of dependant family members of the newly recruited employees on one side and the increasing strength of retired employees on the other side, has resulted in increase of number of patients availing Company Medical Facilities month after month. It is high time to re-look into the working arrangements in order to ensure better medical services. Members also expressed concern over the present situation of shortage of physicians and requested to find out an early solution for smooth functioning of the Hospital. The following Agenda points were taken up for discussions SI. Points No. Discussion 'I Infertility treatment should be introduced at our This will be taken up in the next Medical Heads Meeting Company Hospital. conducted by Corporate Office. 2 In Dental, providing cap for damaged teeth is a part of Corporate guidelines are being treatment because the cap is protecting the damaged followed. Hence not accepted. teeth but in our Hospital, it is meant as COSMETIC. Hence, we should arrange to provide cap at our Hospital. 3 All treatments w.r.t. Dental to be done in our Hospital Corporate guidelines are being followed. Hence not accepted. itself. New teeth fixing to be done here itself. 4 In Specialist OP, number of patients is increasing dayby-day. To avoid the crowd and conflict, centralized ON LINE computer token system should be introduced at our Hospital. It is suggested to operate morning session exclusively for retired employees and evening session for serving employees in which case we may consider operating online appointment. Members agreed to think over this and come back shortly. Contd. — Page - 3 Page — 3 SI. Points No. Discussion 5 Hospital Room Rent to be increased for referral Discussed in Medical Heads hospitals. Meeting. The rate revision is being processed at Corporate Office. 6 Difference in room rent recovered during treatment Discussed, outside hospitals, should be refunded immediately. 7 Mobile ICU facility for outside Trichy referral hospitals Mobile ICU for outside Trichy to be introduced. referral hospitals is introduced already. 8 T.A Should be given if patients go for treatment This will second time within a month to referral Hospitals. decided. 09 Staff nurses should be posted on permanent basis. 10 Empanelment of Hospitals at Trichy and Tanjore, is Pending for rate revision by Corporate Office. pending — to be expedited 11 ENT referral to other hospitals like CMC, Hospital, Vellore, etc. should be finalized without delay for availing treatment. 12 1.Providing exhaust fan in toilets of all wards 2. Provide separate Urinal Base to all wards 3. Hot water (Drinking) facility to be provided separately in all Wards 4. Cleaning of A/Cs & Fans should be done Periodically 5. Aqua guard should be shifted from Toilet area in Isolation Ward 13 Color of Uniform given to In-Patients should be changed. 14 In observation Room the rubber sheet is not cleaned after a patient is treated. Should be cleaned immediately, after every patient is treated. 15 Display of External Specialist Doctors Visit with date and time in the Hospital Notice Board 16 Calibration of instruments should be ensured 17 18 be studied and Discussed. Pending for rate revision by Corporate Office. Referred to Departments action. Civil & M&S for necessary Accepted. This will be done. Discussed. This will be ensured. Immediate referrals to be made for employees Agreed. affected by IOD to avoid delay. Depending on the nature of IOD patient to be compulsorily admitted as inpatient. injury, the same will be decided. v Contd. — Pa e - 4 g Page — 4 SI. Points No. Discussion 19 Depending upon the nature of disease, reference to Reference shall be made to be made to CMCH, Vellore. Appointment should also CMCH, Vellore depending on be confirmed in such cases. the nature of disease. However getting an appointment is not practicable. 20 Separate Doctor for Repeat Medicine should be Discussed implemented. All the relevant treatments like blood test, Relevant tests needed for the X-ray, Scanning, etc. should not be ignored to prevent disease will be done. worsening of the patients' disease. 21 22 All the electrical wirings, circuits should be in closed Referred to Civil/Township for condition. In Male ward the electrical wirings of water necessary action. heater is in open condition. Should be corrected. 23 NEBULIZERs should be provided in all FMCs. Nebulizers FMCs, 24 Proper awareness and service to be ensured during Medical checkup in Model Centre X-Ray to be given to Patients. Arrangements may be made to prescribe repeat medicine alone at OHS Additional bed may be provided for the attendants as done in sister Unit hospitals. Discussed. Not feasible due to space constraints. Arrangements may be made for Surgeon OP in the morning Co-operation between Ward Nurses and Attendants to be improved. Patients' diet to be streamlined in line with changing times and nutritious food may be supplied in Hospital. Delay to be reduced in the Lab Test. Discussed-Emergency cases are being considered. Feedback will be shared for improvement. This shall be studied and implemented. Will be studied and improved. 25 26 27 28 29 30 31 32 33 34 available in all Discussed. Regular Doctor to be appointed in our Hospital for Discussed. handling heart related diseasesPhysician to be recruited. Referred to M&S Department Maintenance of Air conditioners to be ensured. for necessary action. Needles also to be issued to sugar patients while Agreed. issuing Insulin medicine to them. All details of patients to be uploaded in Computers to System is under development. enable all doctors to view the same. Contd. — Page -5 Page — 6 SI. Points Discussion Down Children Scan to be taken positively in the 5th month (during pregnancy) Monthly check up to be done for sugar patients. The insulin medicine presently being given, does not control sugar level. It would be better if staff working in labour ward behave with kindness towards patients. Will be studied and decided. No. 35 36 37 Discussed. 44 Feedback will be shared for improvement. TA should be given to patients referred to Joseph Will be studied and decided. Eye Hospital. Medical expenses to be borne by Management. To be taken up through Yoga treatment method to be introduced. HRDC. Home & Siddha Treatment to be arranged at our Discussed. Hospital. Tax recovery should not be made for Medical Discussed. reimbursement. Specialist Doctor should visit Township Dispensary Discussed. every day. The Lab. In Town Dispensary should function both in Emergency tests are done in afternoon. Current system will the morning and afternoon, as was done earlier. continue. Will be studied and decided. Kattur Dispensary should function on all the days. 45 Permanent building required for Town Dispensary. 46 47 Patients of Town Dispensary should be able to Present system will continue. consult Specialist Doctors without referral. Agreed. Medical reimbursement should be expedited. 48 Blood Test for ATP product Employees to be done. 49 scanning `C-arm' Position of 'C-arm' scanning machine which is under New machine will be installed repair. shortly. Separate Hence, Civil to expedite. Isolation Ward is under maintenance. place will be considered. separate place for inpatients required. Problems in merging of Children Ward with Female This will be taken care of and settled smoothly. ward. This will be studied and Purchase of dialysis machine for our Hospital decided. Already done. Patients details to be sent to the referral Hospitals. 38 39 40 41 42 43 50 51 52 53 Discussed. Under Progress. Contd.— Page - 6 Page — 6 SI. Points No. 54 55 Discussion Rectify the placing of Glucose stand near patient's The system followed at bed. Railway Hospital will be studied and decided. Pathway between Operation Theater and Surgical Civil/Township Department to Ward to be covered to avoid rainy season study and come out with disturbance, action plan. 56 Separate place in Hospital for mother feeding. 57 Recruitment of Lab. Assts. & Lab. Technicians. This will be studied for the possibility of implementation. Discussed. (A.BABU) Sr. Manager (HR-NEE) Convenor/Hospital Apex Committee
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