HACC Access and Support services The HACC program is jointly funded by the Commonwealth and Victorian governments The Access and Support Program (A&S) provides short-term individualised support to Home and Community Care (HACC) eligible people, who due to their diversity have barriers to accessing HACC services. Diversity is a concept that recognises that each person is unique and has different beliefs, values preferences and life experiences. The HACC program has a focus on five special needs groups (SNGs) that may experience particular difficulty in gaining access to HACC services. The special needs groups are: People from Aboriginal and Torres Strait Islander backgrounds (ATSI) People from Culturally and Linguitically diverse background (CALD) People living with dementia People living in isolated and remote areas People experience financial insecurity (including people who experience homelessness or are at risk of homelessness • Eligible for HACC services Eligibility Criteria: • Be within the five HACC special needs groups • Have access barriers due to this diversity Some examples of service provided: Actively engage with HACC and other services to facilitate improve client access Build client's confidence in accessing the service system Improve uptake of services by people from diverse groups Develop links and establish trust with the relevant target group communities The guide to working with HACC Access and Support services can be retrieved from: Region BSW http://www.health.vic.gov.au/hacc/projects/downloads/working_with.pdf Service Provider Name Target group LGA coverage Diversitat Aged Support CALD Greater Geelong (C) 5222 7275 Winda-Mara Aboriginal Corporation Aboriginal Southern Grampians (S) 5527 0000 Page 1 of 5, 27th June 2014 Contact number EMR Chinese Community Social Services Centre CALD - Chinese Boroondara (C) Knox (C) Manningham (C) 9888 8671 Maroondah (C) Monash (C) Whitehorse (C) Yarra Ranges (S) EACH Social & Community Health All SNGs/dementia focus Knox (C) Maroondah (C) Yarra Ranges (S) 8720 1100 1300 130 381 Eastern Health - Yarra Valley CHS All SNGs/Aboriginal focus Yarra Ranges (S) Migrant Information Centre (Eastern Melbourne) All SNGs Boroondara (C) Knox (C) Manningham (C) Maroondah (C) Monash (C) Whitehorse (C) 9275 6901 Yarra Ranges (S) Mullum Mullum Indigenous Gathering Place Ltd Aboriginal Boroondara (C) Knox (C) Manningham (C) Maroondah (C) Monash (C) 9725 2166 Whitehorse (C) St Vincent's Hospital (Melbourne) Limited Whitehorse Community Health Service Limited All SNGs Boroondara (C) 9288 3817 All SNGs/dementia focus Boroondara (C) Manningham (C) Monash (C) Whitehorse (C) 9890 2220 Page 2 of 5, 27th June 2014 Gipps Grampians Hume Loddon Baw Baw (S) Gippsland Multicultural Services Inc. CALD Latrobe City Council Aboriginal, Financially insecure/insecure housing Latrobe Community Health Service Dementia Ramahyuck District Aboriginal Corporation Aboriginal Wellington (S) 5143 2193 Centacare, Catholic Diocese of Ballarat Inc All SNGs Ballarat (C) 5337 8999 Disability Advocacy and Information Service All SNGs Hume Region Moira Healthcare Alliance Inc All SNGs (Aboriginal & CALD initially) Greater Shepparton (C) Mungabareena Aboriginal Corporation Aboriginal Nexus Community Health Services All SNGs Shire of Strathbogie All SNGs AMICUS Group Inc Robinvale District Health Services Aboriginal & CALD Dementia, financial disadvantage CALD - dementia & financial disadvantage & Aboriginal CALD & Aboriginal Sunraysia Mallee Ethnic Communities Council CALD Mount Alexander Shire Council Regional Information and Advocacy Council Page 3 of 5, 27th June 2014 Latrobe (C) Latrobe, Moe, Morwell, South Gippsland Traralgon, Churchill Baw Baw (add. LG for ATSI) Bass Coast (C) East Gippsland (S) Baw Baw (S) Moira (S) Upper Hume area Mitchell (S) Murrindindi (S) Greater Shepparton (C) Strathbogie (S) 5133 7072 1300 367 700 1800 242 696 02 6056 2420 5741 1111 02 6024 7599 5784 5555 5795 0000 Greater Bendigo (C) 5441 2666 Mount Alexander (S) 5471 1766 Greater Bendigo (C) Mildura (RC) Robinvale Mildura (RC) Swan Hill (RC) 5443 0550 5051 8169 5022 1006 NWMR Action On Disability Within Ethnic Communities (ADEC) CALD - disability Australian - Multicultural Community Services CALD Australian Greek Welfare Society Ltd CALD - Greek Care Connect Aboriginal City of Darebin Aboriginal Co.As.It. - Italian Assistance Association CALD - Italian Cohealth Hume City Council Aboriginal & CALD (Chinese) Aboriginal, CALD & Dementia North West Metro Region North West Hobsons Bay (C) Wyndham (C) North West Metro Region Moonee Valley, Hobsons Bay, Brimbank, Maribyrnong Darebin (C) 9480 1666 8371 2332 9388 9998 9362 8000 8470 8543 North West Metro Region Derabin, Moreland Moonee Valley (C) 9349 9000 Yarra 9411 4333 Hume (C) 9205 2839 Macedonian Community Welfare Association CALD - Macedonian Whittlesea & Brimbank 8358 5999 Migrant Resource Centre, North West Region CALD Brimbank (C) 9367 6044 Moreland City Council CALD 9240 2302 Northern Health Aboriginal Spectrum Migrant Resource Centre Inc CALD Victorian Arabic Social Services Inc CALD - Arabic VincentCare Victoria Homeless Sunbury Community Health Aboriginal Wintringham Specialist Aged Care Insecure housing/financial disadvantage Moreland (C) Darebin (C) Whittlesea (C) Hume (C) Darebin (C) Hume (C) Yarra (C) North & West Hume Moreland Whittlesea Greater Dandenong Hobsons Bay Brimbank Page 4 of 5, 27th June 2014 0410847141 9496 0229 9359 2861 9304 0138 9744 4455 9769 0202 SMR Glen Eira (C) Alfred Health Aboriginal - dementia City of Port Phillip All SNGs & GLBTI responsive Port Phillip (C) 9209 6384 Fronditha Care CALD - Greek Glen Eira (C) Port Phillip (C) Stonnington (C) 9552 4127 Inner South Community Health Service Stonington (C ) Port Phillip (C) Insecure housing/financial disadvantage & Aboriginal City of Stonington City of Glen Eira Monash Health Community Health Aboriginal & Insecure housing/financial disadvantaged New Hope Foundation Inc CALD Peninsula Health Community Health Aboriginal & Insecure housing/financial disadvantaged Peninsula Support Services Inc All SNGs Southern Migrant and Refugee Centre CALD For further information and enquiry please contact: ChenSu Ooi HACC Sectoral Development officer Ethnic Communities' Council of Victoria Email: [email protected] Phone: 03 9349 4122 Page 5 of 5, 27th June 2014 9212 3004 9525 1300 Cardinia (S), Casey (C ) Greater Dandenong (C) Glen Eira (C) Port Phillip (C) Stonnington (C) 9792 7747 9510 5877 Frankston 1300 665 781 Mornington Peninsula (S) Mornington Peninsula (S) Frankston Cardinia (S), Casey (C ) Greater Dandenong (C) 5970 5000 9705 6966
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