BSP Settlement Jetstar Agent Hub Jetstar offers BSP settlement in various markets for Travel Agents registered with Jetstar. Settling through BSP provides eligible trade partners the simplicity, control and convenience of this industry standard payment method. Eligibility To be eligible for BSP settlement, your agency must be located in one of the following markets where Jetstar is enrolled in the BSP: • Australia •Malaysia •Philippines • Macau • China • New Zealand •Indonesia • Cambodia • Taiwan • Japan • Singapore •Thailand • Hong Kong Travel Agents must have a valid IATA number and be registered with Jetstar under this IATA number. All trade partners who apply for Jetstar BSP settlement will be subject to verification checks by Jetstar. If approved, Jetstar will create an Agency Credit Account (AG), which can be used as your form of payment for bookings made via Jetstar Agent Hub, Call Centre, GDS and API. Your Agency Credit Account provides a capped line of credit that is debited and credited as transactions are processed against your account. Settlement Process Any transactions paid using your Agency Credit Account will be settled via BSP. The transactions will be processed as ADM’s and ACM’s: • Charges (debits) appear as Agent Debit Memo’s • Refunds (credits) appear as Agent Credit Memo’s Trade Agents will receive a BSP statement from IATA via BSP Link. This statement includes the ADM/ACM numbers raised by Jetstar, the Jetstar Carrier Code and Amount Charged. For reconciliation, Jetstar will provide you a weekly IATA BSP Participant Billing Analysis statement detailing your Jetstar ADM/ACM transactions for the week. This statement details: • Jetstar ADM/ACM number • Issue Date Jetstar Airways Pty Ltd, ABN 33 069 720 243 • Passenger Name Record • Passenger Name • Origin/Destination Billing Cycle Jetstar adheres to standard BSP reporting periods; however, charges are settled 14-21 days after the reporting period on account of charges being processed as ADMs. Settlement of ADMs is delayed depending on market as follows: BSP countries Latency AU 14 days NZ 21 days SG 14 days ID 14 days JP 14 days TH 14 days PH 14 days MY 14days TW 14 days KH 14 days HK 21 days MO 21 days This only impacts ADMs, ACMs are credited without a latency period. BSP Settlement Jetstar Agent Hub Registering for BSP New Travel Agents meeting Jetstar’s eligibility criteria can request a BSP Agency Credit Account when completing the Travel Agent registration form. Existing Travel Agents wanting to request a BSP Agency Credit Account can email their request to [email protected] Contact Us For additional information or to escalate BSP issues, contact [email protected] Jetstar Airways Pty Ltd, ABN 33 069 720 243
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