QUICK GUIDE FOR CBA ACCELERATOR CASH ACCOUNT AND

QUICK GUIDE FOR
CBA ACCELERATOR
CASH ACCOUNT AND
TERM DEPOSIT
PORTAL
TABLE OF CONTENTS
01
Login to the CommSec Adviser Services Website
3
02
Adding a New Cash Client
4
03
Locating a Cash Client
5
04
Locating an ACA or Term Deposit Account
6
05
Choose an Action
7
06
Online Funds Transfer - Explained
8
06a
Online Funds Transfer – To a Nominated Account
9
06b
Online Funds Transfer – To a Non-Nominated Account
13
07
Pay a Biller with BPAY
16
08
Online Funds Transfer & BPAY - Transfer History
19
09
Categorise Transactions
20
10
Batch Fee Collection
21
2
01
LOGIN TO THE COMMSEC ADVISER SERVICES WEBSITE
URL: www.count.coretrading.com.au
Navigate to the top right corner of the screen and enter your ‘Username’ and Password’
Forgotten your login details? – Click the ‘Forgot your password’ link to retrieve it
3
02
ADDING A NEW CASH CLIENT
There are two ways to add new clients:
1. Download and complete the relevant pdf application form from the website (for cash-only applications, as well as cash
with other products (trading and portfolio services); and
2. Via the online origination process (for cash and trading clients only) by clicking on ‘My Clients’ and select ‘New Client’
4
03
LOCATING A CASH CLIENT
Click on ‘My Clients’ and select ‘Find Client’
5
04
LOCATING AN ACA OR TERM DEPOSIT ACCOUNT
The ‘Find Client’ page will give you the option to search, filter and sort your clients’ ACAs and Term Deposit accounts
This page will list your clients’ Accelerator Cash Account and Term Deposit accounts
Tick ‘Cash’ then select the
‘Account Type’ and click
‘Display’
Or use the ‘Search’ function
to display specific ACA and
Term Deposit Accounts
ABC PTY LTD
SAMPLE, MR JOHN
XYZ PTY LTD
TEST, MR DREW
SUPER FUND
SAMPLE, MS JANE
This page will list your clients’ Commonwealth Accelerator Cash Account (ACA) and Term Deposit accounts
6
05
CHOOSE AN ACTION
Clicking ‘Select Action’ will give you the option to view your client’s portfolio, see a summary of their account or financial
transactions and transfer funds online
Live account balances
ABC PTY LTD
SAMPLE, MR DAVID
LOUIS FAMILY SMSF
BANNER, MR DALE
XYZ PTY LTD
SIMONS, MR SAME
FAMILY SMSF FUND A/C
CITIZEN, MS JANE
7
06
ONLINE FUNDS TRANSFER – EXPLAINED
Online Funds Transfer
The Online Funds Transfer functionality enables you to conveniently mange your client’s cash flow online both quickly and securely, where you are the
Primary Adviser and have a signed Authority to Operate in place.
Key Features of Online Funds Transfers:
•
•
•
•
Transfer funds from your clients’ accounts to any Australian bank account
Transfer to nominated and non-nominated accounts
Notify your clients of each transfer with automatic notification emails
Keep track of every transfer via the Transfer History feature
Transfer to Nominated and Non-Nominated Accounts
When making an Online Funds Transfer you have the option to transfer to either a nominated or non-nominated account.
Nominated accounts are perfect for any accounts you will be transferring client funds to on a regular basis while non-nominated accounts are great for one-off
or irregular transfers.
The benefit of nominating an account is all the account details are saved in the system, eliminating the need to enter in BSB and account details each time.
Nominated accounts are also pre-approved, removing the need to authorise each transfer, allowing for a more seamless, faster transfer. Add up to 10 nominated
accounts per client.
How to Add a Nominated Account
To add a nominated account your client must complete, sign and return a Direct Credit Nomination form.
Pre-Requisites
In order to use the Online Funds Transfer functionality, your client must have a valid email address recorded in our system. Please ensure this is current by
having your client complete the Change of Personal Contact Details Form. You also need a valid mobile number in order to submit transfers to accounts which
have not been nominated. Please ensure you have supplied a valid mobile number by clicking ‘Administration’ from the top menu and selecting ‘Adviser Details’.
8
06a
ONLINE FUNDS TRANSFER – TO A NOMINATED ACCOUNT
To transfer funds online to a nominated account click ‘Select Action’ and select ‘Funds Transfer’
ABC PTY LTD
SIMONS, MR SAM
FAMILY SMSF FUND
A/C
XYZ PTY LTD
CITIZEN, MS JANE
LOUIS FAMILY SMSF
BANNER, MR DALE
TEST, MS ANNA
Alternatively you can navigate to the funds transfer screen by clicking ‘Administration’ located in the top menu bar and selecting
‘Funds Transfers'
9
06a
ONLINE FUNDS TRANSFER – TO A NOMINATED ACCOUNT
Choose the client account you wish to transfer from in the ‘From Account’ drop down list, complete the remainder of the form details
and click ‘Review’
Available balance
displayed here
Select Transfer as
the payment type
To transfer to a nominated
account click here
Remaining online transfer
limits shown here
The client will
automatically be notified
of the transfer via email
[email protected]
Important: To add a nominated account the client must complete, sign and return a Direct Credit Nomination
form. You can add up to 10 nominated accounts per client.
10
06a
ONLINE FUNDS TRANSFER – TO A NOMINATED ACCOUNT
Review the transfer details, confirm you have authorisation from the client to perform the transaction, enter your trading password
and click ‘Transfer’
MR JOHN SAMPLE
MR JOHN SAMPLE WBC
[email protected]
This box must be ticked
in order for the transfer
to progress
Forgotten your trading password? – Click the ‘Forgot your trading password’ link to retrieve it
11
06a
ONLINE FUNDS TRANSFER – TO A NOMINATED ACCOUNT
The confirmation page provides the transfer status, a summary of the transfer, allows for further transfers to be made by clicking
‘New Transfer’ and provides the option to download a receipt of the transfer
The status will advise if the
transfer has been successful or
unsuccessful
MR JOHN SAMPLE
MR JOHN SAMPLE
[email protected]
12
06b
ONLINE FUNDS TRANSFER – TO A NON-NOMINATED ACCOUNT
First, select the client and navigate to the ‘Funds Transfers’ screen as per the instructions on page 9
To transfer to a non-nominated account, select ‘Enter a New Account’, complete the transfer details and click ‘Review’
To transfer to a non-nominated
account, click here to enter the
account details
[email protected]
Important: If you choose to transfer to a non-nominated ‘New Account’ the account details will not save in the system and will
have to be re-entered for any future transfers to the account. To save the account details in the system permanently your client
must complete, sign and return a Direct Credit Nomination form.
13
06b
ONLINE FUNDS TRANSFER – TO A NON-NOMINATED ACCOUNT
If your client has no nominated accounts setup, you will automatically be directed to the transfer screen for non-nominated accounts
Complete the required fields and click ‘Review’
This box will appear if your
client does not have any
nominated accounts setup
[email protected]
14
06b
ONLINE FUNDS TRANSFER – TO A NON-NOMINATED ACCOUNT
Review the transfer details, confirm you have authorisation from the client to perform the transaction, click ‘Send SMS’ to receive
the SMS security code on your mobile phone, enter the code and click ‘Transfer’
A confirmation screen, like the one shown on page 13 will then be displayed
MR JOHN SAMPLE
[email protected]
This box must be ticked in
order for the transfer to
progress
The SMS security code is
only required when
transferring to a nonnominated account
A confirmation screen, like the one shown on page 12 will then be displayed.
15
07
PAY A BILLER WITH BPAY
Make BPAY transfers from your clients’ accounts to any Australian BPAY Biller
To navigate to the BPAY transfer screen, follow the instructions on page 9
Choose the client account you wish to make the BPAY from in the ‘From Account’ drop down list, complete the remainder of the
form details and click ‘Review’
Available balance
displayed here
Select BPAY as the
payment type
Remaining online
transfer limits
shown here
The client will
automatically be notified
of the transfer via email
[email protected]
16
07
PAY A BILLER WITH BPAY
Review the BPAY transfer details and confirm you have authorisation from the client to perform the transaction. Click ‘Send SMS’ to
receive the SMS security code on your mobile phone. Enter the code and click ‘Transfer’ to proceed.
MR JOHN SAMPLE
[email protected]
This box must be ticked
in order for the BPAY
transfer to progress
17
07
PAY A BILLER WITH BPAY
The confirmation page provides the BPAY transfer status, a summary of the transfer, allows for further transfers to be made by clicking
‘New Transfer’ and provides the option to download a receipt of the transfer
The status will advise if the
transfer has been successful
or unsuccessful
MR JOHN SAMPLE
[email protected]
18
08
ONLINE FUNDS TRANSFER & BPAY – TRANSFER HISTORY
On the Funds Transfer page, click on the ‘Transfer History’ tab to view a record of all, successful and rejected transfers
Select which of your client’s
accounts you would like to view
Choose between
viewing all, successful
or rejected Online
Funds and/or BPAY
transfers
JOHN TEST
JOHN TEST
JOHN TEST
JOHN TEST
19
09
CATEGORISE TRANSACTIONS
Categorise your clients’ transactions and easily search for transactions by keyword, transaction type, amount, date range
and category filters.
• To navigate to the screen, click on ‘My Clients’ and select ‘Find Client’ (as shown on page 5), then select the client you wish to view.
Click the + symbol
to categorise a
transaction
transfers
20
08
BATCH FEE COLLECTION
Batch Fee Collection allows you to debit pre-agreed fees from your clients’ Accelerator Cash Accounts online when you have a signed
Authority to Operate in place.
Click on ‘Administration’ and select ‘Batch Fee Collection’ in the top menu
21
08
BATCH FEE COLLECTION
To get started, download the ‘Admin Fee’ template (a Microsoft Excel template containing a list of all your eligible client accounts)
by selecting ‘Download’
To upload the completed ‘Admin Fee’ template, click ‘Browse’, navigate to the completed ‘Admin Fee’ template on your
computer and click ‘Open’. Once the file has been selected the ‘Browse’ button will change to ‘Upload’. Click ‘Upload’
This box will appear
when your file has been
uploaded successfully
22
08
BATCH FEE COLLECTION
Batch History allows you to view the status of uploaded Batch Payments and to cancel any pending Batch Payments
For a detailed record of
each Batch Payment click
‘View’
To cancel a pending
Batch Payment click
the ‘X’ icon
23
WANT TO KNOW MORE?
Simply get in touch with your Business
Development Manager.
For contact details visit
www.Count.CoreTrading.com.au
and click on ‘Contact Us’.
The information in this guide has been prepared without taking account of your objectives, financial situation or needs. Because of this, you should consider its appropriateness, having regard to your
objectives, financial situation and needs and, if necessary, seek appropriate professional advice. Any securities or prices used in the examples in this guide are for illustrative purposes only and should
not be considered as a recommendation to buy, sell or hold. Past performance is not indicative of future performance.
Share trading through Count is a service provided by Australian Investment Exchange Ltd (the Participant, we, us, our) ABN 71 076 515 930 AFSL 241400, a Participant of the ASX Group and Chi-X
Australia.
COUNT1036 (06/14)