Products and Services Catalogue Copyright Telekom Malaysia Berhad. © 2013. Ver. 1.0 Backhaul Services Backhaul Services High Speed Broadband (HSBB) Transmission HSBB (Transmission) Service is designed to provide high-speed transmission for pointto-point connectivity via TM’s HSBB network. Built on the New Generation Network (NGN) platform, the network delivers high availability, reliability and efficiency for better performance. Our Services HSBB (Transmission) Type 1 – Provides high-speed transmission for point-to-point connectivity within a service provider’s network, data centres and/or premises via TM’s HSBB network HSBB (Transmission) - Type 1 TM HSBB Network SP Network SPE PE SP Network SE SE SPE SP Premises SP Premises HSBB (Transmission) Type 2 – Provides high-speed transmission for point-to-point connectivity between a service provider’s network to TM’s international gateway stations via TM’s HSBB network Service Provider HSBB (Transmission) - Type 2 TM TM CLS TM HSBB Network SPE PE SP Premises Copyright Telekom Malaysia Berhad. © 2013. Ver. 1.0 PE SE SE PE Service Provider International Submarine Cable TM SES Satellite Dish International Satellite HSBB (Transmission) Type 3 – Provides a dedicated connection between TM’s HSBB network and a service provider’s network to enable call communication and high-speed broadband access Our Services HSBB (Transmission) - Type 3 HSI TM HSBB Network BTU SP Network SG PE SPE Voice Call SP Premises End Customer Premises The Benefits High-Speed Connectivity – Provides high-speed transmission service with flexible and seamless bandwidth upgrades. Incremental bandwidth upgrades up to 1Gbps with multiple Class of Service (CoS) options Scalable Bandwidth – High scalability enables customers to build their network according to their business expansion needs 24/7 Customer Service Centre – Round-the-clock support by experienced service engineers and technicians Future-Proof Technology – Future-proof network enables customers to deliver their HSBB services and applications Copyright Telekom Malaysia Berhad. © 2013. Ver. 1.0 Applications Ideal for all businesses seeking high-speed connectivity Enquiry For further details: 24 hour hotline Domestic : 1 800 88 1090 International : +603 8318 2797 URL : www.tm.com.my Backhaul Services > High Speed Broadband (HSBB) Transmission Backhaul Services Wholesale Ethernet Awarded “Asia Pacific’s Best Wholesale Ethernet Service Provider” for two consecutive years (2011 & 2012), TM now brings you the advantages of Carrier Class Ethernet on wholesale business arrangement to provide cost-effective, robust, scalable and seamless connectivity solutions for business needs. Our Services Wholesale Ethernet Basic Package – A point-to-point connectivity service using a single Ethernet Virtual Circuit (EVC) between two installation sites Wholesale Ethernet Service-Basic Ethernet Virtual Circuit (EVC) TM Network SPE PE Fibre Optic SE SE Fibre Optic PE SPE Installation Site B Installation Site A Wholesale Ethernet Plus Package – A point-to-multipoint connectivity service using multiple EVCs between multiple installation sites Wholesale Ethernet Service-Plus Installation Site B Ethernet Virtual Circuit (EVC) SE SPE PE Fibre Optic TM Ethernet Network Fibre Optic SPE SE SE Installation Site A PE PE SPE Installation Site C Copyright Telekom Malaysia Berhad. © 2013. Ver. 1.0 The Benefits Extensive and High Availability Infrastructure – Nationwide Metro Ethernet nodes delivered through regional Metro Ethernet rings to meet the ever-changing needs of your business requirements Cost Efficiency – Borderless connectivity with distance independent pricing giving you a cost-effective business solution Scalable Bandwidth – Immediate bandwidth upgrading without service disruption, maximising your business capability IPv6 Ready – Supports both IPv4 and IPv6 natively without any configuration or changes in the network Plug-and-Play – Just plug the Ethernet LAN cable into the port once the switch is in place to get immediate connectivity for configured destinations Supports Various Applications – Supports a wide range of applications such as voice, video and data 24/7 Customer Service Centre – Round-the-clock support by experienced service engineers and technicians Solution Consultant – Consultancy services are provided to ensure the best solutions possible Copyright Telekom Malaysia Berhad. © 2013. Ver. 1.0 Applications Perfect for wholesale businesses or corporations requiring high bandwidth for data transmission over Wide Area Network (WAN) Enquiry For further details: 24 hour hotline Domestic : 1 800 88 1090 International : +603 8318 2797 URL : www.tm.com.my Backhaul Services > Whoesale Ethernet Backhaul Services Managed Bandwidth Managed Bandwidth services offer a host of secure and reliable highspeed digital leased line services for a variety of applications and services that include high-speed data transmission, voice transmission, video conferencing and images transmission, Private Wide Area Network, highspeed Internet access and multimedia applications. Our Services Narrowband – A managed and secured service that connects a head office and remote branches with data transmission speeds of 64Kbps up to 2Mbps Broadband – A managed and secured service that connects a head office and remote branches with data transmission speeds of 34Mbps, 45Mbps, 155Mbps and 622Mbps Narrowband and Broadband Services TM Network Hub NTU TM Exchange TM Exchange Installation Site A The Benefits NTU Hub Installation Site B 24/7 Customer Service Centre – Round-the-clock support by experience service engineers and technicians Solution Consultant – Consultancy services are provided to ensure the best solutions possible Nationwide Infrastructure Availability Dedicated Lines Fully Managed Connectivity, Performance and Quality Flexibility in Service Design to Cater to Unique Business Requirements Copyright Telekom Malaysia Berhad. © 2013. Ver. 1.0 Copyright Telekom Malaysia Berhad. © 2013. Ver. 1.0 Applications Corporations requiring seamless and reliable connectivity between head office and branches Enquiry For further details: 24 hour hotline Domestic : 1 800 88 1090 International : +603 8318 2797 URL : www.tm.com.my Backhaul Services > Managed Bandwidth Backhaul Services Optical Bandwidth Optical Bandwidth offers dedicated point-to-point transmission riding on Dense Wavelength Division Multiplexing (DWDM) with speeds ranging from 2.5Gbps to 10Gbps. It caters to the growing complexity of customer demands, from very highspeed data transfer to video streaming that require huge bandwidth capacity. Our Services Optical bandwidth transmission between two installation points Optical Bandwidth Services TM Network Terminating Equipment TM Exchange TM Exchange Installation Site A The Benefits Terminating Equipment Installation Site B Very High-Speed Connectivity – Provides very high-speed transmission service to meet business requirements 24/7 Customer Service Centre – Round-the-clock support by experienced service engineers and technicians Solution Consultant – Consultancy services are provided to ensure the best solutions possible Extensive Infrastructure Availability Dedicated Lines Fully Managed Connectivity, Performance and Quality Flexibility in Service Design to Cater to Unique Business Requirements Copyright Telekom Malaysia Berhad. © 2013. Ver. 1.0 Copyright Telekom Malaysia Berhad. © 2013. Ver. 1.0 Applications Allows for almost real time and at high-speed data transfers for data updating and back-up applications Enquiry For further details: 24 hour hotline Domestic : 1 800 88 1090 International : +603 8318 2797 URL : www.tm.com.my Backhaul Services > Optical Bandwidth Backhaul Services Wholesale Internet Access Wholesale Internet Access (WIA) is a premium Internet service for licensed operators of Internet Service Provider (ISP) networks and content providers. Designed to cater for high-speed and dedicated Internet access requirement, WIA offers highest network scalability, security and flexibility to customers. Our Services Layer 3 Connectivity to Internet – Connects service providers to TM’s Internet network via extensive IP connectivity worldwide at a minimum speed of 20Mbps Wholesale Internet Access IP Port Ethernet Access SP Network SPE North Asia International Internet IGW PE China Middle East Europe ASEAN South Asia The Benefits North America Nationwide Infrastructure Availability – Provides more than 100 regional Ethernet nodes nationwide Scalability – Offers immediate bandwidth upgrading without any service disruptions to maximise business capability Content-rich Platform – Multiple private and public peering with domestic and global providers enables content-rich Internet platforms Latest Security Features – Provides clean pipe solution with security features such as Black Hole and anti DDoS Attack IPv6-enabled – IPv4 and IPv6 can run seamlessly using dual-stack approach Copyright Telekom Malaysia Berhad. © 2013. Ver. 1.0 The Benefits Plug-and-Play – Uses Metro-Ethernet technology for access and IP port to simplify network upgrades and configuration 24/7 Customer Service Centre – Round-the-clock support by experienced service engineers and technicians Solution Consultant – Consultancy services are provided to ensure the best solutions possible Fully Managed Connectivity, Performance and Quality Flexibility in Service Design to Cater to Unique Business Requirements Copyright Telekom Malaysia Berhad. © 2013. Ver. 1.0 Applications Suitable for licensed operators with key businesses in ISP networks and content providers Enquiry For further details: 24 hour hotline Domestic : 1 800 88 1090 International : +603 8318 2797 URL : www.tm.com.my Backhaul Services > Wholesale Internet Services Backhaul Services Domestic Transit Access Domestic Transit Access is a local IP transit service, providing domestic Internet reachability at lower costs to service providers. It is solely for domestic service providers who own an IP network with a unique Autonomous System (AS) number, assigned by Internet Assigned Numbers Authority (IANA) for use in Border Gateway Protocol (BGP) routing. Our Services Provides connectivity to Malaysia Internet Exchange (MyIX) via TM’s extensive IP Network Domestic Transit Access Service MylX Switch TM MylX Switch TM Network PE PE Ethernet Access SP Network SPE MylX Switch The Benefits Dedicated Peering with TM’s Domestic Network – Domestic Transit Access offers dedicated peering with TM’s domestic network, and can also be used as redundancy for existing connectivity via MyIX Extensive and High Availability Infrastructure – Domestic Transit Access has nationwide IP nodes for access to the Internet exchange Cost Effective – It is cost effective for smaller service providers or non-members of MyIX association to get access to route local Internet traffic Scalable Bandwidth – Immediate bandwidth upgrading without service disruption to maximise business capability Solution Consultant – Consultancy services are provided to ensure the best solutions possible 24/7 Customer Service Centre – Round-the-clock support by experienced service engineers and technicians Copyright Telekom Malaysia Berhad. © 2013. Ver. 1.0 Copyright Telekom Malaysia Berhad. © 2013. Ver. 1.0 Applications Suitable for service providers who wish to access and provide local domestic content to their end-users, utilising TM’s vast IP network coverage and capacity in Malaysia through the MyIX Enquiry For further details: 24 hour hotline Domestic : 1 800 88 1090 International : +603 8318 2797 URL : www.tm.com.my Backhaul Services > Domestic Transit Access Backhaul Services IP Wholesale IP Wholesale is an essential component that connects a network’s Point-of-Presences (PoPs) to TM’s IP Multi Protocol Label Switching (MPLS) backbone for enabling end-to-end IP connectivity. IP Wholesale provides an immediate and cost-effective means for businesses to deliver nationwide IP-Managed services. Our Services IP MPLS Backbone Network for Interconnection Between Preferred PoPs – Enables end-to-end IP-Managed applications such as IPVPN or Internet services Class of Service Levels – Multiple service level grades offered: Economy, Standard Data, Mission Critical and Multimedia IP Wholesale SP Network SPE PoP 1 The Benefits SP Network TM Network PE PE SPE PoP 2 Advanced IP Routing Technology – Establishes and prioritises traffic routing, ensuring use of the shortest path across the network Any-to-any Connectivity – Interconnects geographically dispersed sites Simplified Network Scalability – Outsourced backbone infrastructure reduces network complexity Traffic Security, Integrity and Segregation – Customers’ traffic is separated from others through VPN functionality of MPLS Interconnect Interface – Multiple choices of Interconnect interface support the transparency of diverse network policies 24/7 Customer Service Centre – Round-the-clock support by experienced service engineers and technicians Copyright Telekom Malaysia Berhad. © 2013. Ver. 1.0 Copyright Telekom Malaysia Berhad. © 2013. Ver. 1.0 Applications Suitable for businesses that require a backbone network to enable instant end-to-end IP-Managed applications to customers under own management Enquiry For further details: 24 hour hotline Domestic : 1 800 88 1090 International : +603 8318 2797 URL : www.tm.com.my Backhaul Services > IP Wholesale Backhaul Services My1Hub Bringing Malaysia a step Our Services region’s preferred hub, TM has 5 designated neutral data centres with Internet and bandwidth services (domestic and international) – Menara Boustead, MSC Cyberport, CBJ5 (CSF1), CBJ6 (CX2) and TTDI formulated a key solution that Competitive and simplified charging for Internet Services closer to becoming the serves as a one-stop neutral Bandwidth services connecting My1Hub centres to identified locations and/or selected data centres centre – My1Hub. Through My1Hub, TM provides an open Value-added services – e.g. Business Process Outsourcing Services, Disaster Recovery Services and Managed Hosting Services and supportive ICT platform offering competitive Internet, bandwidth and hosting The Benefits needs of global and domestic Neutral data centres – Strategically located in critical business areas – Kuala Lumpur (Plaza VADS TTDI), Cyberjaya (CX1 and CX2), Penang (Menara Boustead), Johor Bahru (MSC Cyberport) carriers. My1Hub centres One of MyIX node is located in CX1 services to facilitate the are strategically located in key central business areas in Cyberjaya, Kuala Lumpur, Penang and Johor Bahru. These centres are connected to TM’s Core Network and Cable Landing Stations via international plane enabling efficient connectivity, providing unparalled access and integrated global outreach. Copyright Telekom Malaysia Berhad. © 2013. Ver. 1.0 Presence of prominent Global Content Providers Consolidation of infrastructure to TM IP Core network – provides connectivity to Internet and Global network Connectivity to domestic network for backhaul requirements and PoP to multiple domestic services Copyright Telekom Malaysia Berhad. © 2013. Ver. 1.0 Applications Suitable for various levels of service providers – Telcos, Mobile Network Operators, ASP / ISP, data centre players with valid license and global service providers Enquiry For further details: 24 hour hotline Domestic : 1 800 88 1090 International : +603 8318 2797 URL : www.tm.com.my Backhaul Services > My1Hub Abbreviations A ASP Application Service Provider B BRAS BTS BTU Broadband Remote Access Server Base Transceiver Station Broadband Termination Unit C CDMA CE CLS Code-Division Multiple Access Customer Equipment Cable Landing Station D DDoS DP DSL DSLAM Distributed Denial-of-Service Distribution Point Digital Subscriber Line Digital Subscriber Line Access Multiplexer F FTA Foreign Telecommunication Administration G GSM GSMAs Global System for Mobile Communications Global System Mobile Association H HSBC IP GW HSBB (Connection) IP Gateway HSI High Speed Internet I ICA IDD IGW Int GW IP DSLAM IP SMPP IPLC ISDN ISDN (PRI) ISP ITMC In Country Access International Direct Dialing Internet gateway International Gateway Internet Protocal Digital Subscriber Line Access Multiplexer Internet Protocol/Short Message Peer-to-Peer International Private Leased Circuit Integrated Services Digital Network Integrated Services Digital Network (Primary Rate Interface) Internet Service Provider International Transmission Maintenance Center Copyright Telekom Malaysia Berhad. © 2013. Ver. 1.0 M MAN MPLS MyIX Metropolitan Area Network Multi Protocol Label Switching Malaysia Internet Exchange N NTU Network Termination Unit P PE PL PoP PSTN Provider Edge / Equipment Private Line Point of Presence Public Switched Telephone Network Q Quality of Service QoS R RADIUSRemote Authentication Dial In User Server S SDH SE SES SG SMSC SONET SP SP GW SPE SS7 STD Synchronous Digital Hierarchy Service Edge / Equipment Satellite Earth Station Service Gateway Short Message Service Center Synchronous Optical Networking Service Provider Service Provider Gateway Service Provider Equipment Signaling System No. 7 Subscriber Trunk Dialling T TMCH TM Clearing House U UPE UPS User Provider Edge Uninterruptible Power Supply V VoBB Voice over Broadband W WAN Wide Area Network To find out more on how you could connect with the gateway to Asia, please contact our Sales & Marketing HQ or get in touch with our Regional Offices located worldwide. HEADQUARTERS International Market Telekom Malaysia Berhad (128740-P) Carrier Sales, Level 54 North Wing Menara TM, Jalan Pantai Baharu 50672 Kuala Lumpur, Malaysia Domestic Market Telekom Malaysia Berhad (128740-P) Carrier Sales, Level 7, TM Annexe 1 Jalan Pantai Baharu 50672 Kuala Lumpur, Malaysia REGIONAL OFFICES Hong Kong Telekom Malaysia (HK) Ltd Suite 1502, 15th Floor Malaysia Building, 50 Gloucester Road Wanchai, Hong Kong Phone: +852 2992 0190 Fax : +852 2992 0570 Email : [email protected] Singapore Telekom Malaysia (S) Pte Ltd 175A, Bencoolen Street #07-09/10/11/12, Burlington Square Singapore 189650 Phone: +65 6532 6369 Fax : +65 6532 3742 Email : [email protected] United States of America Telekom Malaysia (USA) Inc 8320 Old Courthouse Road Suite 201, Vienna, VA 22182 USA Phone: +1 703 467 5962 Fax : +1 703 467 5966 Email : [email protected] Copyright Telekom Malaysia Berhad. © 2013. Ver. 1.0 United Kingdom Telekom Malaysia (UK) Ltd St. Martin’s House 16 St. Martin’s Le Grand London, EC1A 4EN, UK Phone: +44 (0) 207 397 8579 Fax : +44 (0) 207 397 8400 Email : [email protected]
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