Special Functions Building Content Synchronization This section is intended for Steelcase Consortium Dealers only. This is an advance topic for more experienced users. Proceed with caution! Please ensure that you are comfortable with the daily SnapTracker routines. No matter how diligent you may be, there will be occasions in which inventory entries may not have been exported to the Host SnapTracker dealer. The synchronization routine may only be performed per customer. It retrieves all the related Item, Item Supplemental, Item Maintenance and Location Detail records and creates a scanner file. Therefore, only the data fields that are prompted during the Define Routine on the scanner may be synchronized. Listed below are all the scanner data fields that will be synchronized to the Host SnapTracker dealer’s database: User Manual SnapTracker Version 3.0 • Standard ID • Accounting Code • To Building ID • Old Asset Number • To Location ID • Lease ID • To Condition • Maintenance Done Date • Cost Center ID • Maintenance Cost • Available for Reuse • Maintenance Hours • Date Available • Product Group • Customer Order Number • Workstation Number • Customer Order Date • Workstation ID Special Functions • 501 • Received Date • Is it Shared? • Receive Price • User-Defined Fields (1-10) For those items classified as a Like-Item inventory the quantity-on-hand value will be exported. All Asset inventory items are automatically assigned a quantity-on-hand value of one. Reserved and committed quantities will not be exported to the synchronization file. Once the synchronization file has been created it must be sent to the Host SnapTracker dealer, as soon as possible, probably through e-mail. The Host SnapTracker dealer purges the contents of the Field SnapTracker dealer’s Building ID within their database and then updates their database with the transmitted synchronization file. Field SnapTracker Dealer It is recommended that the following steps be taken before you create the synchronization file: 1. Ensure that all the scanner transaction files have been uploaded and all batch errors have been processed. 2. Book-out any outstanding Work Order Tickets for product already delivered. 3. Ensure that a system backup has been performed. Once the synchronization file has been created it must then be sent to the Host SnapTracker dealer, as soon as possible. From the menu bar, select Functions, Export, Extract, Building Contents: 502 • Special Functions User Manual SnapTracker Version 3.0 Extract Building Details Screen - Create Synchronization File 1. Select a Customer. Customers are grouped by Company Code. 2. Select the Building ID whose contents will be extracted. 3. Click on SNAP IT! SIF=ASSETSIF SFR=1.30 RCV= SND= DTM=TD DTY=11041999 TME=084044 END=DTM OS=IRL OSR=5.00 CU= LA= UM= UW= UV= UA= CO=A CN=ACME The synchronized file is created in a scanner file format. Because SnapTracker searches through the entire Location Detail table, this function may take some time to complete. The processing speed depends on the number of records to process and the speed of your computer. Synchronization File in a Scanner file format. Receive a Synchronization File Its name is the customer number followed by the extension syn. If the customer number is greater than eight characters only the first eight User Manual SnapTracker Version 3.0 Special Functions • 503 characters will be assigned. Synchronization files are located in the C:\Snaptrkr\SYNC sub-directory. Because the file name is the customer number, only one file per customer can exist in the sync subdirectory. This file would probably be sent to the Host SnapTracker dealer by e-mail. Once the Host SnapTracker dealer receives the file, it must be placed in the C:\Snaptrkr\SCANNER\UNPROC folder. It can then be processed as a regular scanner file. 504 • Special Functions User Manual SnapTracker Version 3.0 Create Export File If your dealership is a Service Provider for the Steelcase Furniture Management Coalition, (FMC), and you are classified as a Field SnapTracker dealer, you are responsible in transmitting weekly product movement information to the Host SnapTracker dealer. This may be easily accomplished by transmitting the weekly export file. The export file consists of an accumulation of all product movement for the week. The export file captures the following movement: • All manual and scanner entries. • Changes to Standard IDs. • Issue new Serial Numbers. The export file is created as a flat ASCII file format per customer. SnapTracker retains just one export file per customer. The export file creation retrieves all the related Item, Item Supplemental, Item Maintenance and Location Detail records to create a scanner file. Therefore, only the data fields that are prompted during the Define Routine on the scanner may be exported. Listed below are all the scanner data fields that are exported to the Host SnapTracker dealer’s database: • Standard ID • Accounting Code • To Building ID • Old Asset Number • To Location ID • Lease ID • To Condition • Maintenance Done Date • Cost Center ID • Maintenance Cost • Available for Reuse • Maintenance Hours • Date Available • Product Group • Customer Order Number • Workstation Number • Customer Order Date • Workstation ID • Received Date • Is it Shared? • Receive Price • User-Defined Fields (1-10) For those items classified as a Like-Item inventory the quantity-on-hand value will be exported. Whereas, all Asset inventory items are automatically assigned a quantity-on-hand value of one. Reserved and committed quantities will not be exported. User Manual SnapTracker Version 3.0 Special Functions • 505 Active Export File Flag Export files are created from the Export table. Data is accumulated for each transaction in this table. Before SnapTracker can accumulate daily product movement you are required to set the Active indicator to Export. Once set every transaction for this customer is added to the Export table. From the menu bar, select Edit, Customer Setup: Customer Table Screen - Set the Active Export flag 1. Select Record, Update or click on the Update button. 2. Select a Customer. Customers are grouped by Company Code. 3. Click on Get Record. 4. Change the Active flag to Export. 5. Click on Snap it-Update! 506 • Special Functions User Manual SnapTracker Version 3.0 Creating an Export File Since the export file captures all the daily product movement for a customer be very careful not to delete this file. Once it is erased there is absolutely no way to re-create the export file. From the menu bar, select Functions, Export, Extract, Inventory Movement: Export Customer Screen To create the weekly export file: 1. Select a Company Code. 2. Select a Customer. 3. Click on Snap it! As soon as you click on Snap It! the customer export file is created and the Export table is purged of all entries. Because SnapTracker searches through the entire Location Detail table, this function may take some time to complete. The processing speed depends on the number of records to process and the speed of your computer. User Manual SnapTracker Version 3.0 Special Functions • 507 Receive an Export File The export file name uses the customer’s number and has an extension of asc. If the customer number is greater than eight characters only the first eight characters will be assigned. The file is located in the C:\Snaptrkr\EXPORT\UNPROC sub-directory. This file would probably be sent to the Host SnapTracker dealer by e-mail. Once the Host SnapTracker dealer receives the file, it must be placed in the C:\Snaptrkr\SCANNER\UNPROC folder. It can then be processed as a regular scanner file. 508 • Special Functions User Manual SnapTracker Version 3.0 Hide Item Transactions The Adjust Item Transaction screen has been added to allow the user to hide item transactions from appearing within the Piece In/Piece Out Movement report and on the Item Transaction Inquiry screen. For example, if you accidentally delivered an item out of inventory, it would be added back to the customer’s inventory. The accidental deletion and the correction of an item generates a Piece In charge and a Piece Out charge. This in turn would create an incorrect billing for product movement. To avoid this situation from occurring, hide both in and out item transactions. From the menu bar, select Utilities, Adjustment, Item Transaction: Adjust Item Transaction Screen 1. Select a Customer. Customers are grouped by Company Code. 2. You can use the Search Criteria box to narrow down your search. Just click on a field and enter a value, or you can click on the Search button and select from the drop menu. 3. You can include items from archived files by select the Archive option. User Manual SnapTracker Version 3.0 Special Functions • 509 4. Enter the Serial Number or click on the Search button and select one from the existing list of serial numbers. 5. Select the Archive File flag to view any serial numbers that have been archived. 6. You can use the Item Transaction Search Criteria box to narrow down your search. Just click on a field and enter a value, or you can click on the Search button and select from the drop menu. 7. Click on Get Record. 8. Highlight the item transaction you wish to hide. 9. Click on the item with the Right mouse button. Click on Hide It to hide it, or Release It to unhide it. Once an item is adjusted an asterisk will appear beside the transaction code. 510 • Special Functions User Manual SnapTracker Version 3.0 Refurbishment Cost Adjustment The Refurbishment Cost Adjustment screen allows the user to globally update the entire re-manufacturing standard costs found within the Standard ID table. These standard costs includes the: • Touch-Up Cost • Refurbish Cost • Repair Cost Enter the new values in the Standard Class table. Once the revised values have been entered globally update the re-manufacturing standard costs for all the Standard IDs associated to the specified Standard Class. Do not forget to enter the Refurbish, Touch-Up and Repair cost values for each Standard Class. Whenever a new Standard ID is created these values automatically update the corresponding data field within the Standard ID table. Remember to mark up your dealership’s Refurbish, Touch-Up and Repair cost values to reflect the Sell value to the customer. These values are an educated estimate of the cost to either touch-up or refurbish a particular Standard ID. For example, the touch-up cost could be the hourly service rate you are currently charging your clients. From the menu bar, select Utilities, Adjustment, Refurbishment Cost: Global Cost Adjustment Screen User Manual SnapTracker Version 3.0 Special Functions • 511 1. Select a Customer. Customers are grouped by Company Code. 2. Deselect any of the following re-manufacturing standard costs, if applicable: • Maintenance Costs • Repair Costs • Refurbish Costs 3. Select a mode: Update or Overwrite All. 4. Select a Standard Class or click on Select All. 5. Click on Snap It! - Update. Update If the Update mode is selected only the Standard IDs which have no assigned re-manufacturing standard costs will be updated. Overwrite All The Overwrite All mode will replace all the re-manufacturing standard costs with the new values that have been entered in the Standard Class table. 512 • Special Functions User Manual SnapTracker Version 3.0 Table Adjustment This screen is NOT for novice users. If you are not sure on how to proceed please do not hesitate to call the customer support line. The Table Adjustment screen is a very powerful and potentially dangerous screen. Powerful in that it allows you to globally search and replace a data for a field within a specific table. Dangerous in that you could inadvertently replace existing information. No item transaction records are written to reflect the change. Therefore you cannot undo the changes unless you knew what the information was originally. Listed below are the tables available for global editing: • Item Master • Item Maintenance • Item Supplemental • Standard ID • Item Transactions • Transaction Error From the menu bar, select Utilities, Adjustment, Tables: Global Table Editing Screen 1. Select the Table you wish to update. 2. Select a field to change. User Manual SnapTracker Version 3.0 Special Functions • 513 3. Enter the old value within the Search box or click on the Search button and select from the drop menu. 4. Enter the new value within the Replace With box or click on the Search button and select from the drop menu. 5. Ensure that Preview mode is selected. It is highly recommended that you first preview all selection before updating the database. 6. Select filter criteria for the database information query and update. (see the section below on how to determine and select different types of filters). 7. Click on Append to group the selected filters. 8. Click on Snap it! 9. Confirm the results within the Print Preview screen. 10. Close the Print Preview screen. 11. If the results are correct, select the Update mode. 12. Click on Snap it! This will change the current information found matching the Search value with the value entered within the Replace With box. 13. Click on Report, Print or the Print icon to print the detail report with the affected changes. Selecting the Filter Criteria This procedure is identical in principle to the Edit Record Selection procedure within Crystal Reports. Before you may update the selected data field you are required to set a series of boundaries for the computer for it to quickly and accurately access and update the selected information. For example, during the data collection routine you forgot to capture the Accounting Code for each location that was counted. You became aware of the oversight a month later and now are required to correct this error. Selection Filter Box within the Global Editing Table Screen 514 • Special Functions User Manual SnapTracker Version 3.0 When replacing information in the Item Master and Item Supplemental tables the Standard ID table has been linked to provide a more flexible selection filter. The Item Master table is linked to the: • Item Supplemental • Standard ID and the Item Supplemental table is linked to the: • Item Master • Standard ID In other words, you can select fields from more than one table as filter criteria. 1. Select the ITE_Comp_Code. 2. Select = from the drop menu. 4. Enter the ITE_Comp_Code such as A or click on the Search button and select from the drop menu. Remember to enter all the SnapTracker filter information in uppercase letters. Otherwise, your search statement will return an erroneous message. 5. Click on Add. This will add it to the filter box below. 6. Select the And Boolean operator. 7. Select the ITE_Cust_Num. 8. Select = from the drop menu. 9. Enter the ITE_Cust_Num such as, ACME. 10. Click on Add. This will add it to the filter box below the previously selected filter. 11. Continue selecting filters, if necessary. 12. After selecting all Selection Filters click on Append to group the selected filters. 13. Click on Snap it! Comparison Operators Symbol x=y Equals to x>y Greater than x<y Less than x >= y Greater than or Equal to x <= y Less than or Equal to x<>y User Manual SnapTracker Version 3.0 Description Not equal to Special Functions • 515 Boolean Operators A Boolean operator will always return a True or False value. When using filters, if a record doesn't match the filters it is considered false. False records are skipped over and are not changed. Boolean - AND You select Company Code A AND Customer Number ACME. The computer would only retrieve those items that satisfy both conditions. The Company Code and Customer Number matched the selected filter. For an X AND Y statement there will only be one right answer: If X is AND Y is Then true true true true false false false true false false false false That is, if the Customer Order Number field would change only if the item record has a Company Code A AND a Customer Number ACME, then it will be changed. Boolean - OR If you selected Company Code A OR Customer Number ACME, then the computer would retrieve those items that satisfy one of the conditions. The Company Code and Customer Number matched the selected filter. For an X OR Y statement there will always be three right answers: If X is OR Y is Then true true True true false True false true True false false False That is, if the item has a Company Code A OR a Customer Number ACME, then it will be changed. That is, the Customer Order Number field would change for all of the item records that have a Company Code A, and for all the item records that have a Customer Number ACME. 516 • Special Functions User Manual SnapTracker Version 3.0
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