The Diagnostic Assessment Program Dr. Craig McFadyen, BSc(Hons), MD, MHCM, FRCS(C) Regional Vice President, Cancer Care Ontario for the Mississauga Halton/Central West Regional Cancer Program Chief & Medical Director, Oncology, Trillium Health Partners 1 Faculty/Presenter Disclosure Faculty: Dr. Craig McFadyen, MD, Regional Vice President, Mississauga Halton/Central West Regional Cancer Program: “Primary Care Oncology Day” Relationship with Commercial Interests: Not applicable. No affiliation (financial or otherwise) with a pharmaceutical, research, medical device, consulting or other communications organization 2 3 Diagnostic Assessment Program (DAP) Overview WHAT IS A DAP? Diagnostic Assessment Programs (DAPs) are designed to improve the experience of patients with suspected cancer as they go through the diagnosis process. These programs are made up of multi-disciplinary healthcare teams that manage and coordinate a patient’s diagnostic care from testing to a definitive diagnosis, leading to improved access to care. DAPs also provide the necessary support and information about cancer to patients and their families THE DAP PROGRAM AT CCO HAS THREE OBJECTIVES: Decrease time from suspicion to diagnosis or resolution Improving patient outcomes where possible Optimize the patient experience during the diagnostic process Improving integration of care among providers 4 Why are DAPs a Good Thing? Because the system caters to the health care provider, not the patient. We cling to an old paradigm of diagnosis and treatment which forces patients into multiple, sequential lines invariably delaying diagnosis ( or resolution) and increasing emotional stress. 5 The System should submit to The Patient, and not vice versa. 6 DAP Goals • Improve coordination of care • Decrease wait time • Optimize the patient and healthcare provider experience • Minimize disease progression where possible 7 • Streamlined diagnostic scheduling and coordination of testing • Relevant and timely information and support for patients throughout the process • A single point of access for all diagnostic services 8 • BREAST 9 10 Mississauga Halton 2011 2012 AVE WORST BEST TARGET Central West 2011 2012 AVE WORST BEST TARGET 13 14 15 Breast: Referral to Consult 16 Breast: Referral to Diagnosis 17 • LUNG 18 Lung Diagnostic Pathway: Part 1 Lung Diagnostic Pathway: Part 2 Lung Diagnostic Pathway: Part 3 Lung: Referral to Nurse Navigator 22 Lung: Referral to Consult 23 Lung: Referral to Diagnosis 24 • PROSTATE 25 Prostate Diagnostic Pathway: Part 1 Prostate Diagnostic Pathway: Part 2 Prostate: Referral to Consult 28 • The Nurse Navigator is critically important • Speed is not the only thing patients are looking for 29 What is still missing? Patients are stressed and anxious when waiting for a diagnosis. Emotional support during this time is low – WE NEED TO DO BETTER… HOW? Patient Navigation Diagnostic Wait Times DAP-EPS 30 Nurse Navigator • Must be knowledgeable about the disease site and all phases of the diagnostic & treatment journey • Investing in a comprehensive education pays huge dividends 31 Nurse Navigator Breast: Referral Consult and biopsy Rx Nurse Navigator Lung: Referral Consult Biopsy Rx Nurse Navigator 32 5/12/2014 3 3 Cance r Patient Experience with Nurse Navigator Over 95 percent of patients scored their overall experience with the nurse navigator “very satisfactory” or “satisfactory”. Patient Experience Surveys Data range: October 1, 2011 – March 31, 2012 34 Do DAPs Improve Outcomes? Advanced the use of sentinel LN biopsy (breast cancer) and neoadjuvant treatment (locally advanced breast cancer and rectal cancer) Improved concordance with clinical practice guidelines Improved inter-professional relationships Improved in-hospital experience Improved post op consultation interaction Reduction in peri-operative mortality for lung lobectomy Better utilization of Multidisciplinary Case Conferences 35
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