QUALITY CONTROL Acusera 24•7 Live Online The future of interlaboratory data management live online AN EFFECTIVE TOOL FOR EVALUATING LABORATORY PERFORMANCE The Randox Acusera range of internal quality controls is the most accurate, stable and consistent on the market. As true third party controls, they are not designed or optimised for use with a specific reagent or instrument manufacturer, providing a true, unbiased assessment of laboratory performance. An effective IQC and peer group reporting scheme like Acusera 24•7 will help to improve your laboratory’s analytical performance, meet regulatory requirements and most importantly ensure the accuracy and reliability of patient test results. The use of internal quality controls however is only the first step in improving analytical performance. The ability to interpret data and effectively monitor performance is essential in establishing and maintaining reliability, accuracy and precision. Acusera 24•7 enables laboratories to extensively monitor analytical performance, access peer group reports and compare results with other laboratories using the same quality controls, method and instrument. Randox Acusera 24•7 is an Interlaboratory Data Management package, designed specifically to complement the Acusera range of third party controls and aims to improve the effectiveness of quality control processes within the clinical laboratory, whilst also helping to interpret QC results. 2 live online WHY PARTICIPATE IN ACUSERA 24•7? Receive reliable information from a trustworthy source Acusera 24•7 peer group statistics are generated every 24 hours from up to 20,000 laboratory participants worldwide. This large number of participants ensures an extensive database of results for many analytical methods, assures validity and therefore increases confidence in your results. Identify any trends, system errors or reagent issues as soon as they arise Acusera 24•7 will allow you to detect and identify errors in your laboratory test system, thus minimising expensive repeat tests and unnecessary troubleshooting. By comparing your IQC results with peer group data you can identify problems that otherwise may have gone unnoticed and assess if shifts in QC recovery are unique to your laboratory. Access to peer group data may even alert you to future issues before they are encountered in your laboratory. Minimise false rejections using QC multi-rules The ability to apply user-defined QC multi-rules will help to minimise false rejections and reduce the number of repeat tests whilst maintaining a high level of error detection. Improve EQA/PT performance Acusera 24•7 is designed to complement your current EQA/ PT scheme providing you with added confidence in-between samples. EQA is performed periodically providing a retrospective assessment of performance. Acceptable EQA performance at the time of analysis does not guarantee the accuracy and reliability of laboratory testing raising the question, how is performance monitored between EQA samples? Have confidence in assigned target values Together with data from RIQAS, the worlds largest international EQA scheme, Acusera 24•7 provides immediate confidence in assigned target values. Facilitate regulatory requirements and meet ISO 15189 accreditation Laboratory managers are under increasing pressure to closely monitor laboratory test results and assure their quality due to growing demands from higher authorities for national and international accreditation. ISO 15189 states that laboratory management should monitor EQA results and implement corrective actions in situations where quality control criteria is not fulfilled. Good internal quality control procedures including peer group reporting and interlaboratory participation can help meet such requirements. Get an independent perspective Dedicated controls supplied by the instrument manufacturer often contain the same raw materials as the calibrator making them less sensitive to changes in performance. As such there is increased risk that a shift in patient results will go unnoticed. The combination of Randox third party quality controls and Acusera 24•7 can reduce the potential for bias and provide a true assessment of analytical performance. Access peer group data 24 hours a day, seven days a week With Randox Acusera 24•7 peer group data is uniquely updated every 24 hours giving you access to the most upto-date information available. This is extremely useful when troubleshooting performance issues and resolving them as soon as they occur. Participation in an effective interlaboratory programme like Acusera 24•7 is essential in order to ensure the accuracy and reliability of patient test results. It may even help to improve EQA performance and provide comparison data for parameters unavailable in your current EQA programme. 3 live online HELP MEET REGULATORY REQUIRMENTS The Acusera 24•7 software is designed to be used as an extension to your laboratory’s internal quality control procedures. Participation in an interlaboratory or peer group reporting programme is becoming increasingly compulsory in countries worldwide. In other countries where participation is not yet compulsory, there is a general drive towards it, as it is considered to be highly beneficial and cost effective. Good quality assurance is vital in reducing errors and ensuring confidence in patient test results. A quality assurance package should incorporate all aspects of quality. 4 Randox offers quality management solutions for: • Internal Quality Control - Acusera QC • Peer Group Reporting - Acusera 24•7 • External Quality Assessment - RIQAS ISO 15189 outlines the requirements for quality and competence in medical laboratories; it concludes that clinical laboratories should participate in interlaboratory comparisons such as those organised by external quality assessment schemes, monitor results closely and implement corrective actions in situations where quality control criteria is not fulfilled. Good internal quality control procedures including peer group reporting and interlaboratory participation can help meet such requirements. live online ACUSERA 24•7 LIVE ONLINE SUMMARY Web based for added convenience and ease of use • No need for local installation, eliminates frequent need to update or backup software and reduces the support necessary from on-site IT staff. • Online access anytime, anywhere. Connectivity solutions via Acusera 24•7 Connect • Connects direct to your laboratory’s LIS or middleware facilitating automated data import. • Increases productivity and reduces the problems associated with manual data entry. Unrivalled peer review • Peer group data is uniquely updated every 24 hours. • Peer group data generated from up to 20,000 independant laboratory participants. • Rapid access to current peer group data, aids the troubleshooting process and may even help to identify issues before they arise. Simple and intuitive user interface • A unique dashboard is automatically displayed upon logging into the software, highlighting any unreviewed QC tests that have fallen outside user defined performance limits in the last seven days. • The data entry screen can be used to manually enter QC data but also displays monthly and cumulative stats for each lot of control. Results are colour coded ‘orange’ for alert and ‘red’ when rejected allowing quick and easy identification. • Multi-level access and encrypted passwords ensure security and confidentiality whilst providing access for all laboratory personnel. Fully interactive charts • Combine data for multiple QC lots, parameters and instruments on a single Levey-Jennings or Histogram chart for enhanced review of trends and shifts. • Performance summary charts provide a visual indication of any bias or imprecision issues. Comprehensive reports • Detailed reports are available to help monitor and review laboratory performance. • The secure audit trail report records all actions relating to the creation, modification and deletion of data providing a useful tool for documenting the review process and meeting regulatory requirements. Highly flexible to meet individual laboratory needs • The software is available in multiple languages including English, Spanish, Italian, French, Portuguese and Chinese. • Although designed primarily for use with the Acusera range of IQC, Acusera 24•7 may be used with any control material, however in such instances peer group data will not be available. • Laboratories can choose to manually set stricter performance limits around controls’ levels of significance (medical relevance) or set peer group statistics as acceptable performance limits (State of the Art). 5 live online DASHBOARD INTERFACE The unique dashboard interface provides a rapid indication of poor performance The dashboard interface is a pre-defined homepage that is automatically displayed and updated each time a user logs onto the software. The dashboard instantly brings any unreviewed QC tests which have fallen outside the user-defined performance limits in the last seven days to the user’s attention. This highly convenient and user friendly function of the software allows quick and easy identification of any poor performing tests that require further investigation. 6 The date, instrument, analyte, lot number, result, mean, SD, SDI and rule violation are displayed. Results are colour coded red for reject and orange for alert. live online DATA ENTRY The data entry function provides users with a visual overview of current analytical performance The data entry function is used to manually enter QC data, but also provides an on-screen summary of all QC data entered to date. Acusera 24•7 will automatically calculate statistical data, including the mean and standard deviation. Data is presented in a user-friendly format allowing any sudden or gradual changes in performance to be identified immediately. Results are colour coded so that those outside acceptable limits of performance are highlighted in orange for ‘alert’ and red when ‘rejected’ allowing for quick and easy identification. The system also provides a reason for the poor performance and indicates which rule has been violated. Users may add comments or actions enabling advanced data review. The summary provides both monthly and cumulative data and enables comparison to a user defined fixed mean and standard deviation. Each laboratory can set fixed values based on peer group statistics or other values such as the target and range quoted for the particular lot of control material in use. 7 live online DATA REVIEW Evaluate and review any poor performing QC tests The data review screen displays data for all unreviewed QC tests which have fallen outside the laboratory’s user defined performance limits. The data can be filtered by date, instrument, lot number, rule violation, rejected results only or alerted results only. The report can be exported or printed easily to document the review process. 8 As always, results are colour coded for quick and easy identification. Once results have been evaluated, managers can record their actions by marking each result as ‘reviewed’. A ‘reviewed’ result will no longer appear on the dashboard as out of range. live online INTERACTIVE LEVEY-JENNINGS CHARTS Identify trends, bias and precision problems at a glance using fully interactive Levey-Jennings charts Levey-Jennings charts are easily generated by the software and can be based on either standard deviation or percentage deviation. Each chart provides an instant visual indication of whether or not a test is performing well. Using the unique overview bar, you can scroll through past data to look at previous trends or zoom in on a specific time period to provide a more in-depth look at performance. The interactive nature of the chart also allows you to add actions or comments, for advanced data review. The date and deviation from the mean is easily displayed by hovering over any of the data points, further information including the actual result obtained can be accessed simply by clicking on each individual data point. Depending on their preference, users may choose to hide either the data points or the daily mean line. 9 live online INTERACTIVE LEVEY-JENNINGS CHARTS Combine multiple levels of control, parameters and instruments on the same chart Multiple data sets can be generated by simply combining results for multiple parameters, instruments or lot numbers on one easy to interpret chart. 10 The ability to combine data for multiple levels of quality control on a single Levey-Jennings chart allows you to see if the same bias or the same trends are seen with more than one level of control. The ability to combine multiple parameters and instruments on the same chart enables you to check if the same level of bias or the same trends are seen across different parameters or instruments. live online INTERACTIVE HISTOGRAM CHARTS The histogram displays your monthly mean for each parameter allowing any long term trends to be identified and corrected as soon as possible Like the Levey-Jennings chart, the histogram can be based on either standard deviation or percentage deviation and provides a visual representation of a laboratory’s performance. The histogram chart is extremely useful in identifying both shifts (abrupt changes) and trends (gradual changes over time) in your monthly results. Each bar on the chart represents a single calendar month. Like all charts the interactive nature of the histogram means users can zoom in on a specific month or time period for a more in-depth look at performance. You can choose to display data for multiple levels of control, multiple parameters or multiple instruments on the same histogram chart. The ability to display multiple data sets on a single chart enables laboratories to determine if the same shift in control values is seen between different levels of control or with more than one parameter. Like the Levey-Jennings charts the SDI and % Deviation from the mean can be displayed by simply hovering over the bar relating to the month of interest. 11 live online LABORATORY PERFORMANCE OVERVIEW REPORT Performance summary charts allow cumulative and monthly data to be compared to peer group data based on world or affiliate group results The performance summary report highlights potential bias and imprecision issues, displaying your SDI on the y-axis and your CVI on the x-axis.Your laboratory’s performance versus your chosen peer group and method peer group are plotted.Your cumulative or monthly results can be compared to world or affiliate group statistics enabling enhanced trouble shooting capabilities. 12 Analytical performance can be quickly and easily interpreted by identifying where your result falls in the shaded region. The interactive nature of the chart allows you to add multiple parameters to the same chart. live online PEER GROUP STATISTICS Using Acusera 24•7 you can select the peer group statistics to which your results are compared Acusera 24•7 allows you to select the peer group statistics to which your results are compared. Several options are available: • All methods • Method • Method / Reagent • Method / Instrument Model • Methods / Instrument Model / Reagent • Method / Instrument Group • Method / Instrument Group / Reagent Peer group data is uniquely updated every 24 hours giving you access to the most up to date information available. This aids troubleshooting and may even help you to identify issues before they arise in your lab. Peer group data can be customised to compare either to your peers worldwide (world statistics) or to your peers in a selected affiliate group (group statistics). Group co-ordinators can view the performance of others in their group of affiliate laboratories. 13 live online AUDIT TRAIL REPORT Providing a complete overview of historical actions that cannot be edited or deleted The audit trail report is a secure, computer generated electronic report displaying all events leading to the creation, modification and deletion of an electronic record. Regulatory bodies frequently require laboratories to document review of their QC data. Actions, comments and audit trails, when used in combination, provide an effective way of documenting the review process whilst providing a secure method of storing data. 14 The report can be filtered by any of the following criteria: date, instrument ID, lot number, test or action. For each event the date, instrument, lot number, assay, event, operator, action and audit type are displayed. The report can be easily converted to pdf and printed for reference. live online LABORATORY COMPARISON REPORT The laboratory comparison report is available to laboratory groups or chains and displays both monthly and cumulative instrument statistics of each laboratory compared to their group The laboratory comparison report is ideal for QC co-ordinators or laboratory managers who are responsible for multiple laboratory sites. The report is available on request at the laboratory’s desired frequency and allows any poor performing laboratories to be identified easily. Method, instrument and group statistics are provided for each lot of control in use and each parameter tested.The report includes many vital statistics including the mean, Standard Deviation (SD), Percentage Coefficient of Variation (%CV), Standard Deviation Index (SDI) and Coefficient of Variation Index (CVI). 15 live online EXCEPTION REPORT Allows large laboratory chains or groups to view all analytes that exceed the pre defined SDI/CVR The exception report is ideal for quality control coordinators or laboratory managers who manage multiple laboratory sites or multiple instruments. 16 The report is available on request at the laboratory’s desired frequency and lists any analytes that exceed the pre-defined performance limits set by the laboratory group co-ordinator. live online ACUSERA 24•7 CONNECT Acusera 24•7 Connect is a supplementary software solution designed to provide a fully automated method of securely importing QC data direct from your laboratory’s instrument, LIS or middleware to Acusera 24•7 Live Online. • Highly convenient, eliminating issues associated with manual data entry. • Increased productivity and efficiency. • Provides a secure real time connection. • Imports QC data only, will not interfere with patient test results. QC result capture options The diagram below demonstrates the three different methods of transferring QC data to Acusera 24•7 Live Online. 1 Fully automated import via Acusera 24•7 Connect. 2 Manual data entry. 3 Semi-automated import using EDI Mapping. 1 2 3 Manual entry Analyser LIMs/LIS Analyser File Import Acusera 24•7 Connect Acusera 24•7 Live Online EDI Mapping Middleware Your Laboratory Process File Import LIMs/LIS Middleware Automated QC Data Management Semi-Automated Your Laboratory Process 17 live online FAQs What is the speed? The speed depends on your laboratory’s local network, internet connection and other activities utilising the band width. How secure is Acusera 24•7? A number of security measures have been introduced including automatic lock out after several failed login attempts, password reset based on a security question; individual role based accounts and recorded IP addresses. Is any additional software required? You must have access to a Java applet. This software is available as standard on almost all modern computers, laptops and notebooks. How much data can be stored? There are currently no limitations to the amount of data storage. Laboratories do not need to backup separately as Randox stores all data securely. Is Acusera 24•7 Connect required to import QC data? Acusera 24•7 Connect is only required if you wish to import QC data automatically. Data can also be entered manually using the data entry screen or semi-automated using the EDI function. What if the connection goes down? If connection is lost from the laboratory’s side all data will be transferred to the web and once reconnected, the previous session will also be remembered. Emergency power generators and fall over servers are in place to ensure 99.8% uptime is guaranteed. What if I forget my username or password? If an individual with user level or manager level access forgets their username and password they should contact the administrator. If an administrator or group co-ordinator forgets their username or password they should contact technical support at Acusera 24•7 who will verify the administrator and send a new link to the registered email account. How many user levels are available? There are four user levels available; administrator, manager, user and co-ordinator. Co-ordinators will have access to all group data but will not be able to edit, delete or add any details. How is Acusera 24•7 Live Online upgraded? All new Acusera 24•7 releases will be available online automatically. Additional installation of software is not necessary. Is Acusera 24•7 available in any other languages? Yes, Acusera 24•7 is currently available in English, Spanish, Italian, French, Portuguese and Chinese. A unique software selection facility allows users to switch between languages if and when required. How do I register for Acusera 24•7 Live Online? Register interest via www.acusera247.com. All participants will be registered on the host system; Live Online users will be flagged and emailed a link to provide administrator access. The administrator will then set up all other users with their access level, username and password. Is data recorded with my local time? Time zone is assigned initially at registration. All data is then recorded against a universal co-ordinated time (UTC). Is there a limitation to the number of concurrent users? There is no limit to the number of concurrent users. Ordering details DescriptionCat. Number 24•7 Live - (non peer group, 12 month licence) 24•7 Live - (peer group activation, 12 month licence) 24•7 Live - (peer group, 12 month licence renewal) QC4200 QC4201 QC4201/U 24•7 Live Online - (peer group activation,12 month licence) 24•7 Live Online - (peer group, 12 month licence renewal) QC4218 QC4204 18 Please note: The Acusera 24•7 Live software (QC4200) can be purchased with or without the peer group reporting license (QC4201). This option is ideal for laboratories that want to use only the internal QC functions of the software e.g. QC multi-rules, statistics and charts. There will be a separate charge for the software, peer group license and Acusera 24•7 Connect. live online ACUSERA 24•7 SOFTWARE AND CONNECTIVITY SOLUTIONS Randox offers two different solutions for participation in the Acusera 24•7 interlaboratory data management programme. Acusera 24•7 Live Online eliminates the need to install and update software locally in your laboratory, making it ideal Features for group installations while Acusera 24•7 Live is suited to laboratories looking for a more basic range of features.The table below is designed to help you determine the best solution for your laboratory. Acusera 24•7 Live Online Acusera 24•7 Live Type of Solution Web service (internet based) Desktop software Platform Hosted by Randox Installed on PC Requirements Internet Connection (for peer group only) QC multi-rules (Westgard rules) Suitable for use with other manufacturers controls Dashboard Interface Data Review QC Data Management Charts Summary of results Audit Trail Report Levey-Jennings Chart Multi Levey-Jennings Chart Histogram Chart Multi Histogram Chart Performance Summary Chart Peer Group Statistics Laboratory Comparison Report* Exception Report* Audit Trail Report Reports * Reports will have an extra charge associated. Analytical Goals Medical Relevance RIQAS Target Deviation (State of the Art) Peer group Data Updated every 24 hours Connectivity Automated upload of QC data Semi-automated upload via EDI Manual data entry 19 QUALITY CONTROL SERUM The Acusera range of third party controls covers over 350 routine and specialised parameters. Accurate target values Randox controls have the most accurately assigned target values and ranges available. This is made possible through access to a unique database of over 20, 000 laboratory participants. Consolidation With the Acusera range of multi-analyte controls you can dramatically reduce costs and the number of controls used in your laboratory by replacing multiple instrument specific controls with a single multi-analyser product. Unrivalled stability Randox lyophilised controls have a shelf life of up to four years eliminating the problems associated with changing lot number and enabling long term QC monitoring. The extended working stability of many controls means they will meet and often exceed stability expectations. Most consistent material Adherence to strict manufacturing processes keeps variation between lots to a minimum. Convenient and easy to use Many controls are available in liquid and liquid ready-to-use formats eliminating variability due to reconstitution errors. Highest quality material The Acusera range of lyophilised controls contain no added preservatives or stabilisers which can cause interference. Furthermore all controls for use with antibody based methods are made from 100% human serum providing a matrix similar to the patient sample. True third party controls Randox controls are not designed or optimised for use with a specific test/system providing an independent, unbiased assessment of performance. Quality Control offering Clinical Chemistry Immunoassay Urine Chemistry Urinalysis Lipids Cardiac markers Immunology/Proteins Coagulation Blood Gas Diabetes Therapeutic Drugs Toxicology Speciality/Research RANDOX INTERNATIONAL QUALITY ASSESSMENT SCHEME RIQAS is the largest global EQA scheme with over 23, 000 laboratory participants in more than 105 countries worldwide. Global accreditation to ISO/IEC 17043:2010. Reduced parameter and reporting options available. Comprehensive yet user friendly reports. Reports available within 24 - 72 hours of final submission date. • Blind samples covering clinically relevant concentrations. • Extensive analyte menu enabling significant programme. RIQAS Programme offering Blood Gas Cardiac Clinical Chemistry Coagulation Glycated Haemoglobin Haemataology Human Urine Immunoassay Immunoassay Speciality I Immunoassay Speciality II Lipids Randox Laboratories Limited, 55 Diamond Road, Crumlin, County Antrim, BT29 4QY, United Kingdom T +44 (0) 28 9442 2413 F +44 (0) 28 9445 2912 E [email protected] I www.randox.com Liquid Cardiac Maternal Screening Serology (EBV) Serology (HIV-Hepatitis) Serology (Syphilis) Serology (ToRCH) Specific Proteins Therapeutic Drugs Urinalysis Urine Toxicology LT244 SEP13 • • • • Information correct at time of print. Randox Laboratories Limited is a company registered within Northern Ireland with company number N.I. 15738. VAT Registered Number: GB 151 6827 08. Product availability may vary from country to country. Please contact your local Randox representative for information.
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