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HZL
Training Solutions
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INDEX
INTRODUCTION
Page
What are the benefits of a professional qualification?
Funding
4
4
WHICH TEACHING QUALIFICATION?
Page
Depending on where you are in your learning and personal development
5
TEACHER & TRAINER QUALIFICATIONS (QCF)
2
Page
Level 3 Award in Education & Training (QCF)
6
Level 4 Certificate in Education & Training (QCF)
7
Delivering Conflict Management Trainers Award (QCF)
8
Physical Intervention Trainers Award (QCF)
9
Training, Assessment & Quality Asurance Awards (QCF)
10
COMBINATION COURSES (Teacher & Trainer)
Page
To Train in the Security Industry
11
To Train First Aid
11
SECURITY INDUSTRY QUALIFICATIONS (QCF)
Page
SIA Door Supervision Course (Level 2) (QCF)
12
SIA CCTV Operatives Course (Level 2) (QCF)
12
SIA Security Officer Course (Level 2) (QCF)
12
Door Supervisor Upskill Course (QCF)
12
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INDEX
CLOSE PROTECTION (QCF)
Page 13
MARITIME SECURITY (QCF)
Page 14
FIRST AID (QCF)
Page
3 Day First Aid at Work (FAW) Course (QCF)
15
2 Day First Aid at Work Re-qualifier Course (FAWR) (QCF)
15
1 Day Emergency First Aid at Work (EFAW) Course (QCF)
16
4 Hour Cardio Pulmonary Resuscitation (CPR) &
Automated External Defibrillator (AED) Course
16
FOOD SAFETY (QCF)
Page
Level 2 Award in Food Safety in Catering (QCF) HABC Level 2
17
BUSINESS DEVELOPMENT
Page 18
BOOKING A COURSE
Page 19
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INTRODUCTION
What are the benefits of a professional qualification?
Professional qualifications raise knowledge, skills and performance and transmit an important message
about you by demonstrating:
•Your level and range of expertise and knowledge
•Commitment to your career and interest in raising personal performance
•Enthusiasm and motivation for your area of work
In today’s super competitive employment arena, professional
qualifications can help you to stand out from the competition
and give you an edge when applying for that new job or
internal promotion.
Another main outcome of a professional or vocational
qualification is an increase in potential earnings or salary.
Professional qualifications not only hone your current skills
and practices but also help you to gain new skills, recognition
from your peers and better contacts in your sector.
FUNDING
Ministry of Defence Course Funding Routes
Career Transition Partnership (CTP)
be a combination of lower tier and upper tier funds) either
while in service or for up to ten years after leaving.
• ELC funds may be directed at one learning purpose
(such as successive years’ study towards a particular
qualification) or different purposes in each of the three
years.
Standard Learning Credits (SLC Scheme)
• The SLC Scheme allows personnel to obtain financial
assistance for learning costs. You are able to claim
80% of your course fees up to a maximum of £175 per
Financial Year.
Allows you to take a quantity of resettlement time which is
commensurate with your length of service. For example, 35
days are available for those who have served 16 years.
• To qualify for SLC funding, the course of study must lead
to a nationally recognised qualification, have substantial
developmental value and directly benefit the Service.
Most types of learning provision, including that which is
based on a Distance Learning Package are eligible for
funding under the Scheme.
Enhanced Learning Credits (ELCAS 1527)
Department of Work & Pensions (DWP)
• ELC Awards are available in two “tiers”: the “Lower Tier”
level of up to £1000 per annum for those with four or
more eligible years’ service; and the “Upper Tier” level
of up to £2000 per annum for those with eight or more
years’ eligible service. Providing they meet all criteria,
personnel may make ELC claims in up to three separate
financial years (which need not be consecutive and may
• HZL is a registered training supplier for the Department
of Work and Pensions (DWP).
• Graduated Resettlement Time (GRT)
4
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WHICH TEACHING QUALIFICATION?
Depending on where you are in your learning and personal development
TEACHING QUALIFICATIONS
Level 3 Award in
Education & Training (QCF)
Level 4 Certificate in
Education & Learning (QCF)
City & Guilds
City & Guilds
ASSESSING QUALIFICATIONS
Delivering Conflict Management
Trainers Award
Level 3
City & Guilds
Level 3 Award in Understanding the
Principles and Practices of Assessment
Unit 301
Level 3 Award in Assessing Compentence
in the Work Environment
Unit 301 / 302
Level 3 Award in Assessing Vocationally
Related Achievements
Unit 301 / 303
Physical Intervention
Trainers Award
Level 3
QUALITY ASSURANCE
City & Guilds
Level 4 Internal Quality Assurance (IQA)
Internal Varifier (IV)
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TEACHER & TRAINER QUALIFICATIONS (QCF)
Level 3 Award in Education & Training (QCF)
City & Guilds Level 3
Qualification details:
The purpose of the City & Guilds Level 3 Award in
Education & Training (QCF) * course is to provide
individuals with an introduction to teaching and training
adult learners.
The Award is for new entrants who do not have prior
teaching experience or qualifications and especially
suits those individuals who are already working within
their chosen environment and are wishing to gain official
qualifications.
Employers in certain sectors will require individuals
to have gained this qualification prior to offering
employment.
Delivery methods:
• The duration of the Level 3 Award in Education
& Training (QCF) course is 4 days intensive
classroom based training plus self-study.
Units covered:
• Understanding roles, responsibilities and
relationships in education and training
• Understanding and using inclusive teaching and
learning approaches in education; and
• Understanding assessment in education and
training
Entry requirements:
There are no specific entry requirements for this
qualification; however, a good standard of literacy is
required.
It will ideally suit those who have the potential to study
at this level, which has the same level of demand as that
of study for A-levels.
*From September 2013 the Level 3 Award in Teaching &
Education (QCF) replaced the PTLLS qualification.
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TEACHER & TRAINER QUALIFICATIONS (QCF)
Level 4 Certificate in Education & Training (QCF)
City & Guilds Level 4
Qualification details:
Units covered:
The Level 4 Certificate in Education & Training (QCF)*
qualification develops practical teaching skills and,
through the varied choice of optional units available
prepares teachers to work in a wide range of contexts.
• Understanding roles, responsibilities and
relationships in education and training
This qualification is suitable for those candidates who
are currently teaching and want to have their experience
and practice accredited or those who are not currently
teaching but can meet the minimum teaching practice
requirement of 30 hours.
• Delivering teaching or training
• Planning to meet the needs of learners
• Assessing learners; and
• Using resources in education and training.
* From September 2013 the Level 4 Certificate in
Teaching & Education (QCF) replaced the CTLLS
qualification.
Delivery methods:
The course consists of 7 classroom based sessions and
self-study plus a minimum of 30 hours of teaching practice
based in the candidate’s own work environment.
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TEACHER & TRAINER QUALIFICATIONS (QCF)
Delivering Conflict Management Trainers Award (QCF)
City & Guilds Level 3
Qualification details:
The City & Guilds Level 3 Delivering Conflict Management
Trainers Award is linked to a knowledge and understanding
of the requirements of the Security Industry Authority (SIA)
specification for the Security Licence to Practice. The
qualification also maps to the essential knowledge and
understanding of units within the Managing Workplace
Violence National Occupational Standards (ENTO).
The City & Guilds Level 3 Delivering Conflict Management
Trainers Award is Qualification Curriculum Authority (QCA)
accredited and is suitable for those who wish to teach in
the following areas:
•
•
•
•
•
•
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Security Guards & Public Area Personnel
Customer Service Positions
Bailiffs
Door Supervisors
Event and Entertainment Personnel
Close Protection Personnel
Entry requirements:
• Level 3 Award in Education & Training (QCF)
Delivery methods:
• The duration of the Delivering Conflict Management
Trainers Award course is 30 guided learning hours
(GLH) hours plus pre-course assignment work.
Assessment is through:
• Portfolio / workbook
• Multi-choice question paper (MCQP)
• Practical observation
• Professional discussion
Career progression:
• On attaining the City & Guilds Level 3 Delivering
Conflict Management Trainers Award you will be
qualified to teach City & Guild Level 2 Award in
Conflict Management.
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TEACHER & TRAINER QUALIFICATIONS (QCF)
Physical Intervention Trainers Award (QCF)
City & Guilds Level 3
Qualification details:
Physical intervention skills may be required in some work
environments to manage challenging behaviour safely.
Depending on the risks identified within the workplace
this can involve anything from avoidance to non-pain
disengagement skills through to rescue, escorting and
holding skills.
Entry requirements:
• Level 3 Award in Education & Training (QCF)
• Level 3 Delivering Conflict Management Trainers
Award
Delivery methods:
• The duration of the Physical Intervention Level
3 Trainers Award is 35 guided learning hours
(GLH)
• Assessment is through practical demonstration
and questions and answers
Units covered:
• Physical Intervention Skills for the Private Security
Industry
• Delivering Physical Intervention Skills
Since June 2010, physical intervention skills have been
part of the door supervisor licence linked qualifications.
Trainers offering this qualification must have completed
this programme.
This course is intended for trainers who wish to offer
physical intervention skills training to individuals or who
wish to train other training providers; it is not intended
for licence applicants.
Physical Intervention Trainers Pack – HZL will also
provide all attendees on the course with a Level 2
Physical Intervention Trainers Pack to enable you to
deliver the Level 2 modules.
www.hzlgroup.com • Examine the requirements of Health & Safety
statute and associated regulations and show how
they apply to physical restraint
Career progression:
• Licence to Practice in the Security Industry Course
Compliant – by undertaking the City & Guilds
Physical Intervention Level 3 Trainers Award you
will be fully qualified to deliver the Level 2 Physical
Intervention module.
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TRAINING, ASSESSMENT & QUALITY
ASSURANCE AWARDS (QCF)
City & Guilds Level 3 (QCF)
Qualification details:
The City & Guilds Level 3 QCF Certificate in Assessing
Vocational Achievement (CAVA) is the name given to the
principle assessor qualification that has replaced the
NVQ Assessor Awards A1 & A2 and D Units 32 & 33
(also referred to as a TAQA Award).
Delivery methods:
The City & Guilds Level 3 QCF Certificate in Assessing
Vocational Achievement is delivered as classroom and
observation based package.
Units covered:
• Unit 1 – Level 3 Award in Understanding
the Principles & Practices of Assessment
A single unit, knowledge only Award for those
who need to know about assessment but who
are currently not practicing.
• Unit 2 – Level 3 Award in Assessing
Vocationally Related Achievement
A two unit Award for practitioners who assess
skills, knowledge and understanding during
training. No equivalent in A & V units.
• Unit 3 – Level 3 Award in Assessing
Occupational Competence in the Work
Environment
A two unit Award for practitioners who assess
occupational competency in the workplace.
• Level 3 Certificate in Assessing
Vocational Achievement
A three unit certificate (comprising of the above
three Awards) for practitioners who need to be
qualified to assess in the workplace and during
training. There is no equivalent in A & V units.
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COMBINATION COURSES (Teacher & Trainer)
TO TRAIN IN THE SECURITY INDUSTRY
City & Guilds Level 3
This combination of courses is aimed at those learners who wish to become trainers within the Security Industry and
offers the individual recognised qualifications within their chosen work environment. Individuals will also be required to
be sector competent in their chosen field and have experience in the industry.
Course includes:
• Level 3 Award in Education & Training (QCF), City & Guilds, (4 days)
• Conflict Management Trainers Certificate, City & Guilds Level 3 (2 days)
• Physical Intervention Trainers Award, City & Guilds Level 3 (3 days)
Optional Course:
• (CAVA) City & Guilds Level 3 Assessor Award (also referred to as TAQA)
(Additional time required for classroom work and observations)
• The course is run over a 10 day period (plus self-study and project work)
TO TRAIN FIRST AID
This combination of courses offers the individual recognised qualifications and is aimed at those learners who wish to
become trainers of First Aid.
Candidates must hold a current First Aid at Work certificate prior to commencement of the course and
be experienced in First Aid.
Course includes:
• Level 3 Award in Training & Education, City & Guilds (with two observations of teaching a First Aid session)
• Level 3 Award, Assessing Vocational Achievement. (A two unit Award for practitioners who want to assess
competence in First Aid in the workplace)
The course is run over an 8 day period (plus self-study and project work).
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SECURITY INDUSTRY QUALIFICATIONS (QCF)
City & Guilds & Highfield (HABC) Level 2 (QCF)
Door Supervision Course (Level 2) (QCF)
Security Officer Course (Level 2) (QCF)
Individuals wishing to complete the Door Supervisor
module must first complete the recognised Licence to
Practice in the Security Industry core module which
consists of four units:
• Core Module Working in the Security Industry
• Roles & Responsibilities of a Door Supervisor
• Conflict Management
• Physical Intervention
The recognised Licence to Practice in the Security
Industry qualification consists of three units:
CCTV Operatives Course (Level 2) (QCF)
Door Supervisor Upskill Course (QCF)
The recognised Licence to Practice in the Security
Industry qualification consists of three units:
Door Supervisors who are due to renew their badge
after Feb 2014 have to complete the Door Supervisor
Upskill course which consists of four units:
• Core module of Working Within the Security
Industry
• Roles & Responsibilities of a CCTV Operator
• Practical use of the system and assessment
• Roles & Responsibilities of a Security Officer
• Communication
• Conflict Management
• Physical Intervention skills
• First Aid awareness
• Considerations when dealing with 14–18 year
olds
• Terrorist threat awareness
The duration of the Security Courses is 30 hours over a 4 day period.
On successful completion individuals can apply for their Security Industry Authority (SIA) licence.
The duration of the Door Supervisor Upskill Course is 1 day.
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CLOSE PROTECTION (QCF)
City & Guilds Level 3 (QCF)
This course offers Close Protection for both service users
and those already operating within the Private Security
industry. The course combines both theoretical and practical
training with on-going assessment and culminates in two
fully operational exercises conducted in the public domain.
• Full SIA requirements met
• Trainers include operational CPO’s from the hostile,
military and executive close protection sectors
• All equipment provided (excluding laptops)
• On successfully completing the course you will be
able to apply for your SIA Close Protection Licence
The duration of the Close Protection course is either:
• an intensive 15 day course (non-residential)
• or on a modular basis (1-6 modules) over a period
of six weeks (Friday pm until Sunday pm, nonresidential)
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MARITIME SECURITY (QCF)
City & Guilds Level 3 (QCF)
The Maritime Security Operative (MSO) Course has been specifically designed to meet the needs of ex-service and police
personnel who are looking to gain entry into the private maritime security industry.
On successfully passing the MSO course candidates will be able to demonstrate a good working knowledge of maritime
security along with a recognised industry award which will increase their chances of employment within their chosen work
environment.
Candidates who successfully pass the MSO course will be exempt from having to gain a Personnel Designated for Security
Duties (PDSD) certificate.
Units covered:
1.
Understand the Maritime Security Industry
2.
Understand Maritime Pre-Deployment Planning and Procedures
3.
Understand Maritime Security
Operating Procedures
4.
Understand Maritime Incident
Management and Post Operational
Procedures
Candidates will be assessed for practical
and theoretical understanding and the
final assessment will culminate with an
interactive table top exercise and practical
exercise.
Course duration is 5 days.
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Level 3 QCF - Awarding Body Qualsafe 3 Day First Aid at Work (FAW) Course (QCF)
A First Aid at Work (FAW) qualification will make a
positive contribution to the safety of your workplace.
After qualifying in First Aid at Work (FAW) you’ll have the
essential skills to handle any First Aid situation, from
minor slips and trips to the most serious of incidents.
Units include:
• Health & Safety
• Common fears of First Aid
• Primary survey
• Secondary survey
• Recovery position
• Heart conditions
• CPR
• Serious bleeding
• Spinal injury
• Wounds and dressings
• Embedded objects
• Burns and scalds
• Strains and sprains
• Shock
Assessment is carried out by written theory tests and
practical assessments.
FIRST AID
2 Day First Aid at Work Re-qualifier Course (FAWR)
(QCF)
This course is for those candidates who hold a FAW
Certificate that is about to expire. Your FAW Certificate
is valid for 3 years and you must re-qualify beforehand if
you want to avoid having to do the full course again.
Units include:
• Managing the incident
• Priorities of First Aid
• CPR
• Primary survey
• Secondary survey
• Blood loss and treating bleeding
• Treatment of shock
• Head injuries
• General discussion on work place injuries
Assessment is carried out by written theory tests and
practical assessments.
FIRST AID
After successful completion of the FAW and FAWR courses and assessments, students will be awarded
the Qualsafe approved First Aid at Work Certificate which is valid for 3 years.
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FIRST AID - Level 2 QCF - Awarding Body Qualsafe
1 Day Emergency First Aid at Work (EFAW) Course
(QCF)
4 Hour Cardio Pulmonary Resuscitation (CPR) &
Automated External Defibrillator (AED) Course
This course covers the skills required by a First Aider
in the modern workplace and will equip you with the
knowledge to deal with First Aid emergencies.
This course covers the theory and practical procedures
for CPR and use of an AED. It also covers the importance
and benefits of early intervention and emergency
treatment.
Units include:
• understand the role of the First Aider including
reference to the use of available equipment and
the need for recording incidents and actions
Units include:
• Treatment of an unconscious casualty
• CPR
• understand the importance of basic hygiene in
First Aid procedures
• Heart attacks
• assessing the situation and circumstances in
order to act safely, promptly and effectively in an
emergency
• Operating the AED
• Introduction to the AED
• AED Health & Safety issues
• administer First Aid to a casualty who is
unconscious and / or in seizure
Continuous assessment is used to evaluate the
candidates and there is no final practical assessment.
• administer cardiopulmonary resuscitation
No previous First Aid knowledge is required to attend
an AED course.
• administer First Aid to a casualty who is
wounded or bleeding and / or in shock
• administer First Aid to a casualty who is choking
• provide appropriate First Aid for minor injuries
Continuous assessment is used to evaluate the
candidates and there is no final practical assessment.
FIRST AID
After successful completion of the EFAW course and assessment, students will be awarded the Qualsafe
approved First Aid at Work Certificate which is valid for 3 years.
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FOOD SAFETY (QCF)
Level 2 Award in Food Safety in Catering (QCF)
HABC Level 2
Qualification details:
Delivery methods:
The Level 2 Award in Food Safety in Catering (QCF) is
aimed at those individuals who already are, or intend to
be, food handlers working within the catering industry.
The duration of the Level 2 Award in Food Safety in
Catering (QCF) is 9 guided learning hours (GLH).
It will provide learners with the knowledge of basic food
safety practices that are essential within the catering
industry as well as identifying the hazards and risks to
food safety from both preparation and storage procedures
to those presented by personnel when handling food.
Assessment is by a multiple-choice question examination
paper.
Learners gaining this qualification will be able to identify
how to implement changes in their food handling
practices in order to improve the safety of their catering
services and also be in line with industry and regulatory
standards.
Units covered:
• Understand how individuals can take personal
responsibility for food safety
• Understand the importance of keeping him /
herself clean and hygienic
• Understand the importance of keeping the work
areas clean and hygienic
• Understand the importance of keeping food safe
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BUSINESS DEVELOPMENT
Setting yourself up as a training provider can be a time consuming and challenging process. HZL have a proven track
record and expertise on supporting and advising businesses throughout this process and can advise you on:
• gaining centre status
• gaining awarding body appoval
• developing course programmes
• quality assurance
HZL can also assist in:
• assessing
• internal quality assurance
• first and second party audits
HZL can also supply information and advice with regard to:
• insurance
• registration for VAT and Companies House
If you are looking to start a company or expand your business contact HZL for expert advice and give your business the
best possible start.
18
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BOOKING A COURSE
To book a course please complete a booking form on our website at www.hzlgroup.com with the details of the course(s)
that you wish to enrol on. We will confirm your booking by sending a provisional booking confirmation to the email
address that you provide. At this point the contract will be made, and HZL will supply the services in accordance with
your booking.
Cancellation / Refund Policy for Courses:
Your place(s) on the course(s) require a £50 deposit per course / per candidate to secure the booking. Your place(s) on
the course(s) will be provisional until funds from this deposit have cleared. Once funds have cleared confirmation will be
sent along with your joining instructions and any pre-course work. Deposits are non-refundable.
Course Fees:
The full course fee is payable on or before the start of the course.
• We accept cheques and cash as normal methods of payment.
• Any cheques should be made payable to ‘HZL’.
• We accept all major credit cards.
• You are also able to pay via Paypal and credit cards from the main website at www.hzlgroup.com
Please let us know if you have any concerns regarding payment methods.
ELCAS (1527) can be used in payment for all courses offered by HZL.
HZL is a registered training supplier for the Department of Work and Pensions (DWP).
Full terms and conditions will be sent with the confirmation of your booking.
Need any more information?
Please don’t hesitate to get in touch with us at www.hzlgroup.com
T: 0844 6601 991 F: 0844 6601 992
E: [email protected] W: www.hzlgroup.com
HZL, Unit 9, Brian Clough Business Centre, Cotton Lane, Derby DE24 8GH
www.hzlgroup.com 19
HZL
Training Solutions
T: 0844 6601 991
F: 0844 6601 992
E: [email protected]
W: www.hzlgroup.com
Hippozone Limited (Trading as HZL)
Registered Office: Botham Accounting, 14 Clarendon Street, Nottingham NG1 5HQ
Company Registration Number: 04126598 VAT Registration Number: 764 0594 17

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