divisions in the human services agency

DIVISIONS IN HUMAN SERVICES
ADMINISTRATION
ADMINISTRATION: Ext. 7411 - Jami Goodrum Schwartz, Director
Services provided:
Provide administrative oversight of Social Services, Financial Services, Public Health and
Fiscal/Technology; oversees the development of Department budgets and coordinates all functions of
Human Services.
Administrative Team:
Ext. 7411 - Jami Goodrum Schwartz, Director
Ext. 7480 - Michelle Miller, Social Services Manager
Ext. 7404 - Carol Schefers, Public Health Director/CHS Administrator
Ext. 7409 - Christine Partlow, Fiscal Manager
Ext. 7412 - Kim Johnson, Financial Services Manager
Ext. 7408 - Aggie Gunnerson, Administrative Assistant I
FISCAL/TECHNOLOGY
ACCOUNTING/TECHNOLOGY/COLLECTIONS: Ext. 7409 - Christine Partlow, Fiscal Manager
Services provided:
All accounting functions including general ledger, payments, reporting and budgeting. Agency
information technology, training and coordination. Determination of fees and all non-child support
collection activities.
Ext. 7725 - Marsha Kutz, Fiscal Officer
Completion and maintenance of Human Services general ledger. Prepare financial reports for
Federal and State funding and reimbursement for all Human Services departments. Assist Fiscal
Manager with work direction of accounting staff. Assist with Human Services audits and budgets.
Liaison to Auditor’s Office. Prepare and process Collaborative payments and financial reports.
Ext. 7426 - ConnieMae Cooper, Technology Coordinator
Provide staff with computer application support and training. Assist in the planning, budgeting,
and development of new technologies. Assist with the maintenance and enhancements of existing
technologies. Coordinate the scheduling and deployment of hardware and software upgrades.
Perform key operational tasks.
Ext. 7522 – Kathryn Patterson, Accounting Technician
Journal duties, budget compilation, IV-E determinations, RCA determinations, financial reports,
and backup for other Accounting Clerks.
Ext. 7405 - Matthew Anderson, Information Systems Specialist
Agency computer security administrator. Coordinate hardware and software moves. Maintain
hardware inventory. Assist with all in-house software conversions. Resource person for network
and software applications. Provide software and hardware support for Agency.
Ext. 7515 - Rhonda Hannegrefs, Information Systems Specialist
Develop training materials and conduct SSIS training for Agency staff. County SSIS Mentor.
Liaison between SSIS Help Desk and County staff. Track AFCARS and Repository errors for
compliance, and submit both reports to DHS. Maintain data accuracy within SSIS and assist with
data entry. Maintain out-of-home placement records in SSIS. SSTS Coordinator for HSC.
Training Coordinator for HSC. SSIS Administrator. Social Services Record Retention
Coordinator. MnCHOICES mentor.
Ext. 7715 - Cindy Jones, Information Systems Specialist
Submit billing for all waivers, MSHO, insurance and MA programs involving Public Health.
Enter all waiver, MSHO, MA, and insurance payments regarding Public Health. Liaison between
computer users and IT. CareFacts administrator and trouble shooter and trainer. Processes MA
transportation claims from commercial providers. Submits reimbursement claims to DHS for MA
Transportation. Cost-effective Insurance reimbursement. Maintain cell phone coverage and cell
phone devices for Agency. Provide hardware and software support for Agency.
Ext. 7482 - Ann Rassat, Information Systems Specialist
Assists Financial Services Department with Medicare Part B reimbursements. Manages MA NonEmergency Medical Transportation Program. Determines cost-effective insurance for MA clients.
Provides Agency hardware and software support.
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Ext. 7903 - Cecilia Webb, Information Systems Specialist
Agency webmaster. Liaison between Human Services and IT for computer software and hardware
technical support, SharePoint development, online forms, and web applications. Coordinate
Microsoft Word template processes. Provide customized training and overviews. Compass Pilot
Forms Designer. MEC2 Provider Manager. MEC2 PRO User Manager.
Ext. 7506 – Kate Dahl, Accounting Clerk
Bill CADI, CAC, TBI, AC, EW and DD waiver; Relocation, Managed Care, CL Tools process and
miscellaneous claims for Social Services. Update waiver client and provider lists. Issue receipts.
Provide training on time sheets and electronic reimbursements for new staff. Approve client MA
transportation claims.
Ext. 7518 - Jill Laudenbach, Accounting Clerk
Bill Targeted Case Management services. Issue credit cards receipts. Enter CSG screenings and
service agreements. Entry of PMAPS into MMIS. Fill out Public Assistance Fax Forms and return
to Landlords. Weekly Social Welfare Deposits and Reconcile SW Bank Statement. Approve
Mileage Expense Claims. ECSG monthly billing. Medicare Part B monthly billing. Bill Targeted
Case Management services. Rule 5 quarterly billing. TCM CSR quarterly reports. Daily
receipting and general receipting.
Ext. 7519 - Jane McNamara, Accounting Clerk
Responsible for SSIS Vendor payment processing for Social Services and Court Services. Assign
SSIS vendor numbers. Maintain individual accounts and disburse weekly checks for Social
Welfare. Complete Representative Payee Report on Social Welfare clients for Social Security
Administration. Prepare quarterly Mental Health, Respite, RCA and IV-E reports.
Ext. 4523 - Sharon Otremba, Accounting Clerk
Daily receipting process, plus entry billing daily for A thru Z of MEC2 and approval for MEC2
Pro. Provider contact both in person and per phone re: inquiries of CCAP funds and billing
questions--- as well as phone training for new MEC2 Pro providers. Monthly processing
including: balance forward billing, CD Evaluation billing, ACS billing for spend
down/transportation/immunization and family deductible MA and PH services. Monthly MMIS
entry for MA Recoveries and RPM process as requested by collection officers. Credit Card
posting as well as end of month credit card reports.
Ext. 7517 - Diane Rausch, Accounting Clerk
Prepare and process all payments for Administrative Claims. Prepare any claim related reports.
Ext. 7716 - Heidi Davis, Office Technician II
Provide support to Fiscal Manager and Unit. Provide monthly general ledger reports to Board and
supervisors. Responsible for recording and mailing Child Support and NPA fee payments. Collect
and review Collaborative data and prepare reports for submission to DHS. Maintain Collaborative
training records. Assist Fiscal Manager with annual budget planning. Determines prior
authorization for MA non-emergency medical transportation for clients.
OFFICE SUPPORT & COLLECTIONS: Ext. 7521 - Sue Gillman, Office Manager II
Services provided:
Services provided: Provide reception duties and resource distribution for Agency Social Services,
Public Health, and Administrative Departments. Open and distribute incoming mail, sort and
meter outgoing mail. Process background checks and confidential criminal histories for day care
and foster care. Purchase supplies and equipment, sign out conference rooms and Agency
equipment, order DHS forms, assist office support staff from other units within the Agency, and
maintain copy machines. Scan, index and maintain current and historical files for all divisions in
the Agency. Purge and shred documents and records according to record retention policies.
Oversee the negotiation and development of Agency contracts. Determination of fees and all nonchild support collection activities.
Ext. 7436 - Tina Klaphake, Collections Officer
Responsible for establishing and collection of Financial Services overpayments which include
Food Support (SNAP), Medical Assistance, MFIP, General Assistance, etc. Determine eligibility
of Title IV-E for children in out-of-home placement and maintain appropriate files. Assist with
budgeting of various programs. Act as the Social Services MA Liaison.
Ext. 7506 - Jan Paumen, Collections Officer
Oversee the Agency’s Federal and State revenue claiming processes. Monitor inter-governmental
funding resources. Recommend budget developments related to contracts and inter-agency
funding. Create written policy and procedure related to waiver-specific activities.
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Ext. 7722 - Michele Raymond, Collections Officer
A-K client’s last name: determine fees, prepare and verify monthly billing for foster care, and
detox as well as collection of past due accounts. Handle Estate and Probate collections (A-K).
Prepare Revenue Recapture receipting. Social Service liaison for revenue enhancement. Review
detox and mental health hold billings prior to payment. Approve SSIS Service Arrangements.
Ext. 7525 - Shelley Stotko, Collections Officer
L-R client’s last name: determine fees for foster care, custody studies, and detox. Handle Estate
and Probate collections (L-R). Financial Services backup. Public Health budgeting and billing for
CT&C, PHEP, SHIP, FPSP, TANF, MCH, and LPHA.
Ext. 7430 - Linda Anderson, Office Technician I
Back up to Human Services Center receptionist. Schedule conference rooms, Agency cars and
Agency equipment for staff. Distribute faxes, open and distribute incoming mail, and meter
outgoing mail. Scan, index and maintain current and historical files for Financial Services. Order
and maintain supplies and create purchase orders for Office Support Manager. Make packets for
Agency use and assist office support staff from other units with projects. Mail courier between
buildings and maintain Agency cars. Initiate registration for video conferences and set up of video
conference equipment. Prepare work orders for maintenance requests. Maintain copy machines.
Ext. 8923 - Karen Bautch, Office Technician I
Back up to Human Services Center receptionist. Schedule conference rooms, Agency cars and
Agency equipment for staff. Distribute faxes, open and distribute incoming mail, meter outgoing
mail. Distribute resources to Agency Social Services, Public Health, and Administrative
Departments. Process background checks, and maintain confidential criminal histories, including
passing tests to stay current with the Bureau of Criminal Investigations' guidelines. Scan, index
and maintain current and historical files for Financial Services. Image, index, and maintain current
and historical files for all divisions in the Agency. Maintain historical records in Record Center.
Make Packets for Agency use, and assist office support staff from other units with projects. Shred
documents and records according to record retention policies. Mail courier between buildings and
maintain Agency cars. Back up for video conferences and set up of video conference equipment.
Maintain copy machines.
Ext. 7428 – Trista Hinrichs, Office Technician I
Human Services Center receptionist. Schedule conference rooms, Agency cars and Agency
equipment for staff. Distribute faxes, open and distribute incoming mail, meter outgoing mail.
Distribute resources to Agency Social Services, Public Health, and Administrative Departments.
Scan, index and maintain current and historical files for Financial Services. Image, index, and
maintain current and historical files for all divisions in the Agency. Order and maintain
supplies/forms. Maintain historical records in Record Center. Make Packets for Agency use, and
assist office support staff from other units with projects. Shred documents and records according
to record retention policies. Mail courier between buildings and maintain Agency cars.
Open/Secure lobby for business.
Ext. 8958 - Betty Johnson, Office Technician I
Back up to Human Services Center receptionist. Schedule conference rooms, Agency cars and
Agency equipment for staff. Distribute faxes, open and distribute incoming mail, meter outgoing
mail. Distribute resources to Agency Social Services, Public Health, and Administrative
Departments. Process background checks, and maintain confidential criminal histories, including
passing tests to stay current with the Bureau of Criminal Investigation guidelines. Scan, index and
maintain current and historical files for Financial Services. Image, index, and maintain current and
historical files for all divisions in the Agency. Maintain historical records in Record Center. Make
Packets for Agency use, and assist office support staff from other units with projects. Shred
documents and records according to record retention policies. Mail courier between buildings and
maintain Agency cars. Back up for video conferences and set up of video conference equipment.
Maintain copy machines.
Ext. 7400 – Gina Nesenson, Office Technician I
Human Services Center receptionist. Schedule conference rooms, Agency cars and Agency
equipment for staff. Distribute faxes, open and distribute incoming mail, meter outgoing mail.
Distribute resources to Agency Social Services, Public Health, and Administrative Departments.
Scan, index and maintain current and historical files for Financial Services. Image, index, and
maintain current and historical files for all divisions in the Agency. Order and maintain
supplies/forms. Maintain historical records in Record Center. Make Packets for Agency use, and
assist office support staff from other units with projects. Shred documents and records according
to record retention policies. Mail courier between buildings and maintain Agency cars.
Open/Secure lobby for business.
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FINANCIAL SERVICES
FINANCIAL SERVICES: Ext. 7412 – Kim Johnson, Financial Services Manager
Services provided:
Administration of Financial Assistance, Health Care, Child Care, Child Support and Fraud
programs. Call the State Hotline to report suspected Welfare Fraud at 1-800-627-9977. Callers
may remain anonymous.
952-374-7063 - Tom Kleven, Fraud Prevention Investigations – Contracted through Dept. of Human Services
612-670-1930 - Kathleen Michael, Fraud Investigator - Contracted
FAMILY FINANCIAL SERVICES: Ext. 2332 - Lisa Bredeson, Financial Services Supervisor
Services provided:
Initial applications and assessment for financial and medical programs including Minnesota Family
Investment Program (MFIP), Crisis Funds (CF), Family Food Support (SNAP-Supplemental
Nutrition Assistance Program), General Assistance (GA), Emergency General Assistance (EGA),
Health Care, Diversionary Work Program (DWP), Work Benefit (WB) and Child Care Programs –
MFIP/DWP Child Care, Basic Sliding Fee and Transition Year Child Care.
Ext. 8423 - Jeff Andrist, Financial Worker
Minnesota Family Investment Program, Diversionary Work Program, Work Benefit, Food Support
(SNAP), Health Care, and Emergency Assistance.
Ext. 7419 - Jackie Benn, Financial Worker
Minnesota Family Investment Program, Diversionary Work Program, Work Benefit, Food Support
(SNAP), Health Care, Emergency Assistance, Child Care, Claims Team, and MAXIS mentor.
Ext. 7524 - Sarah Boonstra, Financial Worker
Minnesota Family Investment Program, Diversionary Work Program, Work Benefit, Food
Support (SNAP), Health Care, Emergency Assistance, and Unemployment checks.
Ext. 7351 - Dana Herold, Financial Worker
Minnesota Family Investment Program, Diversionary Work Program, Work Benefit, Food Support
(SNAP), Health Care, and Emergency Assistance.
Ext. 2310 – Teri Hillman, Financial Worker
Child Care (Basic Sliding Fee/Transition Year); Family Health Care, Child Care Mentor, Claims
Team, and MNSure specialist.
Ext. 2347 - Heather Miller, Financial Worker
Minnesota Family Investment Program, Diversionary Work Program, Work Benefit, Food Support
(SNAP), Health Care, Emergency Assistance and Child Care.
Ext. 7523 –Nicole Murawski, Financial Worker
Minnesota Family Investment Program, Diversionary Work Program, Work Benefit, Food
Support (SNAP), Health Care, Emergency Assistance, MAXIS/MMIS mentor, and trainer.
Ext. 7528 - Barbara Norrix, Financial Worker
Minnesota Family Investment Program, Diversionary Work Program, Work Benefit, Food Support
(SNAP), Health Care, and Emergency Assistance.
Ext. 2346 - Cynthia Otto-Forsythe, Financial Worker
Minnesota Family Investment Program, Diversionary Work Program, Work Benefit, Food Support
(SNAP), Health Care, Emergency Assistance, and privileged cases.
Ext. 2315 - Laurie Perkins, Financial Worker
Minnesota Family Investment Program, Diversionary Work Program, Work Benefit, Food Support
(SNAP), Health Care, Emergency Assistance, Child Care, and minor caregivers.
Ext. 7648 - Kristine Persson, Financial Worker
Minnesota Family Investment Program, Diversionary Work Program, Work Benefit, Food Support
(SNAP), Health Care, and Emergency Assistance.
Ext. 7530 - Keith Soroko, Financial Worker
Minnesota Family Investment Program, Diversionary Work Program, Work Benefit, Food Support
(SNAP), Health Care, and Emergency Assistance.
Ext. 7532 - Jennifer Stein, Financial Worker
Minnesota Family Investment Program, Diversionary Work Program, Work Benefit, Food Support
(SNAP), Health Care, Emergency Assistance, and PMAP specialist.
Ext. 2313 - Sharon Anderson, Case Aide
Intake screenings for Public Assistance Programs, Child Care Assistance
Ext. 8420 - Noami Blomberg, Office Technician II
Order DHS forms, maintain office machines, open and scan incoming mail, screen clients, assist
with caseloads, maintain the family ApplyMN applications, and special projects.
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Ext. 8420 – Traci Tapiz, Office Technician II
Order DHS forms, maintain office machines, open and scan incoming mail, screen clients, assist
with caseloads, maintain the family ApplyMN applications, and special projects.
Ext. 8425 – Sharon Pueringer, Office Technician I
Financial Services front desk.
ADULT FINANCIAL SERVICES: Ext. 7406 - Tammi Martens, Financial Services Supervisor
Services provided:
Health Care Application for Medical Assistance (MA), Case management of all Health Care (HC)
only cases and Food Support (SNAP-Supplemental Nutrition Assistance Program), General
Assistance (GA), Minnesota Supplemental Assistance Program (MSA). Other services include:
Adult/Child Foster Care, Community Alternative Care (CAC), Community Alternatives for
Disabled Individuals (CADI), Elderly Waiver (EW), Developmental Disabilities (DD), Brain
Injury (BI), Nursing Home Assessment/Intake/Case Management, Regional Treatment Center
(RTC), Tax Equity & Fiscal Responsibility Act (TEFRA), Subsidized Adoption (SA), County
Crisis Funds (CCF), Emergency General Assistance (EGA), and Emergency Minnesota
Supplemental Aid (EMSA).
Adult and Family Health Care Only cases/Adult Cash and Food Support (SNAP)
Ext. 8427 - Gretchen Backer, Financial Worker
Ext. 8428 - Denise Bay, Financial Worker
Ext. 8432 - Kari Clewette, Financial Worker
Ext. 8433 - Michelle Czech, Financial Worker
Ext. 7526 - Tina Erickson, Financial Worker
TEFRA (A-L); Subsidized Adoption; Child Foster Care, Claim Team
Ext. 7529 - Mandy Jordan-Lemmerman, Financial Worker
Social Security liaison (backup); New Beginnings Liaison; Wellness Committee
Ext. 7527 - Devonne Kent, Financial Worker
MSA (J-R community w/o waivers); MIPPA’s, pERK Committee
Ext. 7415 - Stephanie Lahr, Financial Worker
Ext. 7514 - Jennifer Mrnak, Financial Worker
Ext. 2348 – Shawna Olson, Financial Worker
MSA (S-Z community w/o waivers); GRH (no waivers); St. Peter & Moose Lake (sex offenders)
Ext. 7416 - Dana Setzer-White, Financial Worker
Mentor/Trainer, Claims Team; TEFRA (M-Z), Subsidized Adoption; and Child Foster Care; MSA
(A-L community w/o waivers)
Ext. 8426 - Kasie Sherrard, Financial Worker
Ext. 2316 - Pam Wright, Financial Worker
Long-Term Care/Facilities
(All have Adult/Family Foster Care and Community Waivers on rotation)
Ext. 7417 - Karen Girard, Financial Worker
Cottagewood Memory Care of Buffalo (formerly Sunrise Cottages); Cottagewood Assisted of
Buffalo (formerly Sunrise Commons); Centra Care Health Monticello (formerly New River);
Ogren; Sony
Ext. 2345 - Blayr Randolph, Financial Worker
Annandale Care Center; Centennial Villa; Good Samaritan Society of Howard Lake (Howard Lake
Care Center), Destiny Homes, Community Solutions, Mains’l, Paradigm
Ext. 7537 - Becky Roehlke, Financial Worker
Cokato Manor; Cokato Special Services; Brookridge; Edgewood Gables; Divine House; AME;
Unlimited Potentials; GRH (no waivers); St. Peter & Moose Lake (sex offenders); IMD; trainer
Ext. 7418 - Kathy Tenney, Financial Worker
Parkview Care Center; Golden Living Center Delano; DCI; Mains’l; Meridian; Country Lane;
St. Ben’s Assisted Living
Ext. 7413 - Jacki Valerius, Financial Worker
Lakeridge Care Center; Legacy (Delano & St. Michael); REM; Mykkanen’s
Letters in ( ) indicates alpha caseload for worker.
Ext. 7422 - Bonnie Paumen, Office Technician II
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CHILD SUPPORT A-K: Ext. 7403 – Karen Popken, Child Support Supervisor
Services provided:
Establish, modify and enforce orders for child support, child care, and medical support (health
insurance/medical benefits by non-custodial parent). Determine paternity for children born out of
wedlock; including arranging genetic testing. Initiate legal action (contempt) for enforcement of
child support. Legal action initiated in District County or in Expedited Process, also known as Ex
Pro. Provide case management over a wide range of enforcement action.
Intake
Ext. 7434 – Kelly Hiestand, Case Aide
Caseload
A-Z
Paternity/Establish
Ext. 7438 - Robyn Krause, Child Support Officer/Expedited Process
Ext. 7437 - Lisa Haag, Child Support Officer/Expedited Process
A-Heg
Hel-L
Enforcement/Arrears
Ext. 7435 - Dawn Zachman, Child Support Officer
Ext. 7442 - Debra Beutler, Child Support Officer
Ext. 7438 - Robyn Krause, Child Support Officer/Expedited Process
Ext. 7439 - Jodi Martin, Child Support Officer
Ext. 7702 - Jackie Scott, Child Support Officer
Ext. 7437 - Lisa Haag, Child Support Officer/Expedited Process
Ext. 7440 - Jessica Baker, Child Support Officer
A-Brand
Brane-Davis, J
Davis, K-Don
Doo-Erickson, J
Erickson, K -Hansen
Hanson-Heis
Heit-L
Interstate
Ext. 7439 - Jodi Martin, Child Support Officer
A-Ka
Hearings
Ext. 7438 - Robyn Krause, Child Support Officer/Expedited Process
Ext. 7437 - Lisa Haag, Child support Officer/Expedited Process
A-Fe
Fi-Kz
Non-IV-D Income Withholding Only
Ext. 7441 - Laurie Smith, Office Technician II
A-Z
Medical/Address Verifications
Ext. 7441 - Laurie Smith, Office Technician II
A-Z
CHILD SUPPORT L-Z: Ext. 4524 - Sheri Lumley, Child Support Supervisor
Services provided:
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Establish, modify and enforce orders for child support, child care, and medical support (health
insurance/medical benefits by non-custodial parent). Determine paternity for children born out of
wedlock; including arranging genetic testing. Initiate legal action (contempt) for enforcement of
child support. Legal action initiated in District County or in Expedited Process, also known as Ex
Pro. Provide case management over a wide range of enforcement action.
Locate
Ext. 7425 – Lisa Peterson, Office Technician II
Caseload
A-Z
Paternity/Establish
Ext. 7533 - Sherry Muehlbauer, Child Support Officer
Ext. 7505 - Sheila Voge, Child Support Officer/Expedited Process
M-Re
Rf-Z
Enforcement/Arrears
Ext. 7500 - Shelly Francis-Wolfgram, Child Support Officer
Ext. 7431 - Georgina Turner, Child Support Officer
Ext. 2349 - Theresa Rieland, Child Support Officer
Ext. 7533 - Sherry Muehlbauer, Child Support Officer
Ext. 7945 - Terri Ludders, Child Support Officer
Ext. 7721 - Chris Brazelton, Child Support Officer
Ext. 7493 - Roseanne Duran, Child Support Officer
Ext. 7505 - Sheila Voge, Child Support Officer/Expedited Process
Kb-Lom
Lon-Nei
Nej-Ral
Ram-Ri
Rj-Sol
Som-Thi
Thj-Wo
Wp-Z
Interstate
Ext. 7721 - Chris Brazelton, Child Support Officer
Ke-Z
Medical/Address Verifications
Ext. 7425 – Lisa Peterson, Office Technician II
Hearings
Ext. 7533 - Sherry Muehlbauer, Child Support Officer
Ext. 7505 - Sheila Voge, Child Support Officer/Expedited Process
A-Z
L-Ri
Rj-Z
PUBLIC HEALTH
Carol Schefers, Public Health Director/CHS Admin.
Services Provided: Provide overall planning, administration, training and evaluation of all Public Health services and
programs. Work directly with many community agencies to assess and plan for collaborative
healthy community work. Work directly with and for the Community Health Board - which is the
Human Services Board
Program areas: Community assessment and planning on a continuous five year basis. Emergency
planning and leadership for Public Health emergencies. Works closely with local, State and
Federal organizations on health policy. Evaluates and develops standards for the administration
and implementation of Public Health programs. Provides leadership in the assessment, writing and
evaluation of the Community Services Plan, the Public Health Strategic Plan and the Public Health
Quality Improvement Plan. Administrator of Public Health local ordinances. Is responsible for the
Public Health budget and working with Fiscal/Technology, Social Services and Financial Services
in its development. Provide leadership in maintaining services that meet the Public Health Mission
statement and the Human Services Mission statement. Provide oversight of contracts and grants.
Direct supervision of Supervisory staff in Public Health. Provide Public Health information to the
Human Services Board on a regular basis. Sign Public Health contracts with the Minnesota
Department of Health and other agencies that Public Health contracts with. Work closely with
Human Services Management in decision making and collaboration of services.
HEALTH PROMOTION: Ext. 7404 – (vacant, Public Health Supervisor NEW in 2015)
Services provided:
Contact for information on Public Health Emergency Management Services and Environmental
Health programs, and WOW Van. Public Health information for consumers and professionals,
group education programs, AIDS/HIV information and referral including speaker availability;
resource library with print and audiovisual selections on pregnancy and prenatal care, child
development, responsible sexuality and other health topics; consultation for school health
curriculum and Tobacco-Chemical Health, child safety seat inspections, and injury prevention.
Information on lead screening, refugee health, and disease outbreaks including tuberculosis.
Ext. 7464 - Christine Austin-Roehler, .8 FTE Health Promotion Coordinator
Public Health Preparedness Planner (Bioterrorism Coordinator: project and budget development,
fiscal and grant reporting), Public Information Officer, Health Alert Network Response, Cities
Readiness Initiative Planner, Family Planning Special Projects Grant Manager (program
development, fiscal and grant reporting, WHO resource cards, Wright Informer Editor, oversight
of contracted educator), Sexuality and Teen Pregnancy Prevention Programs and presentations on
Responsible Sexuality topics for youth and adults, TAPPP Board Member, Peer Helpers of Wright
County, Family Education Centers of Wright County Board Member/Secretary and Parenting
Education Resources; Infectious Disease Education; Sexuality Transmitted Infections and
HIV/AIDS Education, Bloodborne Pathogens/OSHA Education, SAGE Program contact (Breast
and Cervical Cancer Screening), KRWC Public Health Show contact, Blood Lead Education,
CPR/AED Instructor, back-up DP&C Coordinator (Epidemiology Investigation, Flu Vaccine,
Immunization Program, Hepatitis B and Perinatal contact), coordinate Resource Library; health
fairs and guest speaking upon request.
Ext. 2312 - Susan DeMars, .5 FTE Health Promotion Coordinator
SHIP Grant, Car Seat Inspection Technician
Ext. 7354 - Jill Hylla, Health Promotion Coordinator
Sudden Infant Death Syndrome and Shaken Baby Syndrome educator, Alcohol Compliance Check
coordinator, Alcohol Sales training coordinator, Day Care orientation, WCFSC alternate member,
Public Health representative for Youth Connections Board, Child Safety Seat checks, Tobacco and
Alcohol prevention, Employee Wellness Committee, Radon program, and Employee Relations
Committee, Safe Schools, CPR, health fairs and guest speaking upon request.
Ext. 7513 - Alison Schiebel, .7 FTE Health Promotion Coordinator (contracted) (duties to be assumed by new
Health Promotion Coordinator when hired)
SHIP Grant
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Ext. 7909 - Joel Torkelson, Health Promotion Coordinator
Coordinator- for Live Wright, Adolescent Chemical Health programming, Wright County Safe
Schools Groups, Tobacco and Methamphetamine Prevention, MEADA Board of Directors,
Tobacco Compliance Checks, Wellness Committee, Wright County Chemical Dependency
Consortium, Public Health Nuisance referrals/assessments/investigations, health fairs and guest
speaking upon request.
Ext. 7507 - Jon Young, Health Promotion Coordinator
Public Health Preparedness Planner, Cities Readiness Initiative Planner, Health Alert Network
Response, Wright County EMS Council, Safe Communities Board Member and Youth Education
Committee, Child Safety Seat Coordinator & Trainer, Responsible Sexuality Presentations, Injury
Prevention, health fairs and guest speaking upon request.
Ext. 7513 - (vacant), Health Promotion Coordinator
SHIP Grant
Ext. 8424 - Shannon Anderson, Public Health Nurse
Family Planning, Co-location PHN at Wright Tech Center
Ext. 7465 - Jan Bjore, .8 FTE Public Health Nurse
Coordinator of Emergency Immunization Programs WOW Van, Care Seat Inspector, Flu and
Pneumonia, MN Vaccines for Child Program, Employee Hepatitis B, Td and Flu Vaccine
Programs, MN Immunization Information Connection (immunization registry for MN),
Immunization Practices Improvement Program (auditing immunization programs at medical
clinics); MIVOL (influenza vaccine inventory); pregnancy testing
Ext. 7459 - Rebecca Graham, Public Health Nurse
Flu and Pneumonia, MN Vaccines for Child Program, Employee Hepatitis B, Td and Flu Vaccine
Programs, MN Immunization Information Connection (immunization registry for MN),
Immunization Practices Improvement Program (auditing immunization programs at medical
clinics); MIVOL (influenza vaccine inventory); pregnancy testing; WOW Van; TAPPP (Teenage
Pregnancy, Prevention and Parenting) Projects; child car seat inspections. Perinatal and Hepatitis B
Program, Lead Program, Disease/Prevention & Control backup, and Child and Teen Checkups.
Ext. 7469 - Catherine Main, Public Health Nurse
Tuberculosis, refugee health, disease surveillance and outbreak investigations for Wright County,
Isolation/Quarantine programs, Employee Respirator Program, Central MN LPH Competent
Disease Prevention and Control Workforce Development Project, Influenza Pandemic Flu
planning, Emergency Planning for Bioterrorism and other Public Health emergencies (Response
Coordinator), Health Alert Network Response, SNS and MDS workgroups for Regional Public
Health Emergency Response, Region 7W Communicable Disease Task Force, Child Care Health
Consultant (telephone only), WCCA/Head Start Health Advisory Committee, Child and Teen
Checkups
Ext, 7464 – Delia Winter, .3 FTE Sexuality Educator/Consultant (contracted)
Consultant for programming for high risk youth and adults in the areas of pregnancy and STD
prevention funded by the FPSP grant and MCH allocation from MDH. Sites include Wright
County Jail, group homes for high risk youth, Alternative Learning Program for high risk youth,
developmentally disabled adults, Agency clients, parent education, professional development for
teachers and other school personnel.
Ext. 8931 - Jennifer Carlson, Case Aide
Backup General Public Health Intake, Outreach Van scheduling, immunization clinic and WOW
Van appointments; Acclaim Program; Public Employee Immunization Billing, Community Service
Provider (CSP) program, backup Buccal Swab testing.
FAMILY HEALTH: Ext. 7512 - Mary Nesseth, Public Health Nurse Supervisor
Services provided:
Family home visiting services to improve pregnancy, postpartum, and parenting outcomes,
breastfeeding consultation, parenting and health education. Nurse Family Partnership for first time
high risk pregnant women. Child development assessments, Infant Follow Along Program, and
Child and Teen Checkups and outreach. Family Based Service Provider Services includes
parenting role modeling, discipline programs, support, and limited respite services. School based
PHN Co-Location services for health education to high risk youth, and pregnant and parenting
adolescents. Public Health intake and referral.
Ext. 4519 – Vacant (Bushard 12/26/14), Public Health Nurse
Nurse Family Partnership; Certified Lactation Counselor; WOW Van
Ext. 7453 - Kristen Cayler, Public Health Nurse
Nurse Family Partnership
Ext. 7462 - Karmen Christenson, .9 FTE Public Health Nurse
Nurse Family Partnership
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Ext. 7463 - Lora Loch, Public Health Nurse
Nurse Family Partnership
Col-location PHN in Annandale, Maple Lake, St. Michael/Albertville
School Nurse Meeting, Teenage Pregnancy, Prevention and Parenting Projects (TAPPP)
Ext. 7458 - Janet Spatafore, .8 FTE Public Health Nurse
Child Protection Referrals throughout County (both screened out and cases assigned to Child
Protection workers; Child Protection Screening Team, Courage to Care Council, State Mortality
Review Panel, Family Home Visiting Program Coordinator, Disciplinary Child Abuse Team.
Ext. 7511 - Megan Ward, Public Health Nurse
Family Planning; Home Visiting: WOW Van; Co-location PHN in Dassel/Cokato, Delano,
Howard Lake/Waverly, Otsego
Ext. 7468 - Sheri Jorgensen, Family Based Services Coordinator
Primary General Public Health Intake, Family Based Service Provider Coordinator, Facilitator
Down Syndrome Support Group
Ext. 7457 - Sarah Anderson, Case Aide
Family Home Visiting, general support
Ext. 7457 - Kelly Chaffee, Case Aide
Family Home Visiting, Car Seat Inspection Technician, general support
Backup General Public Health Intake, Information and Resources, Maternal Child Health, maintain
supplies and equipment, backup Family Based Service Provider Coordinator, backup to
Immunization and WOW Van Scheduler, Chart Auditing; Nurse Family Partnership data entry and
office support.
Ext. 8921 - Patty Malecek, Case Aide
Child and Teen Checkups Coordinator.
COMMUNITY HEALTH: Ext. 2330 - Karen Jorgensen-Royce, Public Health Nurse Supvr.
Services provided:
Care coordination/case management for Community Well (MSHO/MSC+) seniors with Medical
Assistance (MA) and Blue Cross/Blue Shield coverage; Personal Care Assistance (PCA)
assessments/reassessments for MA recipients receiving State Plan MA or Consumer Support Grant
(CSG); case management for Community Alternative Care (CAC) waiver participants (lead); case
management/consultation for children on CADI/BI waivers; coordinate 60+ and Healthy Clinics;
offer outreach and community services to the community on the WOW Van; GGK Family Home
Visiting; provide other Public Health and Health Promotion activities for populations; Emergency
Preparedness services, when needed.
Ext. 7907 - Emily Bidne, .7 FTE Public Health Nurse
CAC, Child CADI BI (NE County), PCA Assessments (NE County), WOW Van, car seat
inspections, C&TC checkups, family home visiting backup
Ext. 7466 – Vacant (Catherine Birr 1/09/15), Public Health Nurse
Family Home Visiting, GGK
Ext. 7703 - Karen Eder, .5 FTE Public Health Nurse
Home visiting, GGK
Ext. 7956 - Jenna Johnson, Public Health Nurse
CAC, Child CADI, BI (South County) PCA Assessments (NW County), car seat inspections,
Family Planning; Co-location PHN (Buffalo), GGK
Ext. 7461 - Amy Nystuen, Public Health Nurse
Community Well elders (South and West County); 60+ and Healthy Clinic-Lead; SHIP senior
initiatives
Ext. 2319 - Kristie Rathmanner, Public Health Nurse
CAC, Child CADI, BI (NW County), PCA Assessments (SW County), WOW Van, car seat
inspections
Ext. 7491- Jan Vanderlinde, Public Health Nurse
Community Well elders (northeast County), PCA Assessments (northeast County), co-location
PHN (Monticello and Rockford), 60+ and Healthy Clinic
Ext. 7516 - Terri Burkhart, Case Aide
For HCM Unit, back-up general intake/I & R, manage health plan client lists, obtain Physician
Statement of Need (485s), update forms and manuals, organize electronic files, research payers,
update client info in CareFacts. For Health Promotion Unit, back-up immunization registration
system, assist with trainings (SUID, AHT, alcohol and tobacco), assist with alcohol compliance
checks, update and maintain multiple databases for emergency response, send out HAN alerts.
Ext. 7460 - Stephanie Heyerdahl, Office Technician II
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SOCIAL SERVICES
SOCIAL SERVICES: Ext. 7480 - Michelle Miller, Social Services Manager
Services provided:
Supervise the planning, development, training, and outcome evaluation of the Social Services
program areas; coordinate the Social Services budget development with Fiscal/Technology,
Financial Services, and Public Health; maintain standards and consistent implementation of Social
Services towards the Agency’s Mission and goals; provide information to the Human Services
Board regarding Social Service programs; oversight/implementation of Social Services contracts;
assure implementation of personnel policies; performance evaluations; coordinate program/policies
across Departments (Court Services, County Attorney, Sheriff). Coordinate development and
implementation of grants.
INTAKE & ASSESSMENT: Ext. 7445 - Richelle Kramer, Social Services Supervisor
Services Provided:
The intake and assessment unit is the Agency's common entry point for all callers seeking
information, supports, and services related to county social services and resources. This includes
receiving and processing Vulnerable Adult and Child Protection reports and early intervention
services for youth and families in crisis. Additionally, the unit provides assessments for those
seeking community based services and supports including waivered programs.
Intake
Ext. 7449 - Erin Baker, Social Worker
Ext. 2321 - Tammy Peterson, Social Worker III/Mental Health Professional – Emergency Shelter
Ext. 7481 - Michelle Richer, Social Worker
MnCHOICES
Ext. 7628 - Nesa Black, Social Worker - MnCHOICES Certified Assessor
Ext. 4528 - Ashley Lanigan, Social Worker – MnCHOICES Certified Assessor
Ext. 8436 - Adam Maertens, Social Worker – MnCHOICES Certified Assessor
Ext. 7908 - Joan Opay, Public Health Nurse – MnCHOICES Certified Assessor
Ext. 8437 - Mary Thomes, Social Worker – MnCHOICES Certified Assessor
Ext. 7467 - Abby Webster, Public Health Nurse – MnCHOICES Certified Assessor
Ext. 8435 - Laurie Davis, Case Aide
Ext. 7914 - Kathy Spike, Office Technician II
ADULT SERVICES: Ext. 7407 - LeeAnn Thimell, Social Services Supervisor
Services provided:
Senior citizen and community resources; adult protection and vulnerable adult investigations;
assessment for home care services and case management provided for persons eligible for in-home
services under the Alternative Care (AC) Grant, Elderly Waiver (EW), Community Alternatives
for Disabled Individuals (CADI), the Traumatic Brain Injury (TBI) Waiver and the Community
Alternative Care (CAC) waiver, pre-admission screening for nursing home placement and
discharge planning for the elderly or disable person. Court visits for guardianship and
conservatorship papers. Mobile home assessments per County ordinance.
PAS for Nursing Home Placement, LTCC Assessments for AC, EW, CADI and TBI, in the areas of:
Ext. 7495 - Carlan Fergason, Social Worker
Cities:
Albertville, Elk River, Otsego, St. Michael
Townships: Frankfort, Otsego
Facilities: Cottagewood Memory Care, Legacy of St. Michael, St. Ben’s (A-H)
Ext. 7499 - Becky Frank, Social Worker
Cities:
Annandale, Clearwater, South Haven
Townships: Clearwater, Corrina, Southside
Facilities: Centennial Villa
Ext. 7490 - Julie Johnson, Social Worker
Mental Health CADI, BI
Ext. 7329 - Pamela Johnson, Social Worker
Cities:
Delano, Howard Lake, Rockford, Waverly
Townships: Marysville, Middleville Victor, Woodland
Facilities: Legacy of Delano
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Ext. 4527 - Kathleen Lamberts, Social Worker
Cities:
Cokato, Montrose
Townships: Cokato, Stockholm
Facilities: Brookridge, Edgewood Gables, Heritage Place, Park Lane, Tower Hill, Village Place
Apartments
Ext. 4526 - Sara Opay, Social Worker
CAC/CADI children – Wright County
Ext. 7496 - Susette Rubel, Social Worker
Cities:
Monticello
Townships: Monticello
Facilities: St. Ben’s (I-Z)
Ext. 7504 - Irina Sparks, Social Worker
Cities:
Buffalo
Townships: Buffalo
Facilities: Lake Ridge Manor, Maria Villa, Tower Hill, Village Place
Ext. 7474 - Breanne Suter Lunemann, Social Worker
Cities:
Maple Lake
Townships: Albion, Chatham, French Lake, Maple Lake, Silver Creek
Facilities: Cottagewood Assisted Living, Park Lane, Woodmere Apartments
Adult Protection/Vulnerable Adult Investigations
Ext. 7494 - Beth Hammer, Social Worker
Ext. 4527 - Kathleen Lamberts, Social Worker
Ext. 7486 - Shannon Thomton, Social Worker
Ext. 7875 – Mary Jacobson, Case Aide
Ext. 7904 - Cherryl Williams, Case Aide
Ext. 8950 - Renee Rutherford, Office Technician II
CHILDREN’S SERVICES: Ext. 7401 - Jessica Nelson, Social Services Supervisor
Services provided:
By legal mandate, Child Protection has a specialized role in working with children and their families.
The goal is to protect children and strengthen and preserve families when possible. Some of the
responsibilities are to: screen all reports of alleged sexual abuse, physical abuse and neglect; provide
traditional Child Protection Assessment Services; evaluate the risk of further injury to the child;
provides In-Service Orientation to schools, hospitals, mental health clinics, and the community on
child maltreatment, mandatory reporting laws, and Wright County Human Services response;
provide case management service to reduce risk of further abuse and/or neglect to children; and
provide Family Group Decision Making services.
Child Protection Investigations:
Ext. 7421 - Jennifer Droneck, Social Worker
Ext. 7448 - Dana Hageman, Social Worker
Ext. 4518 - Molly Martie, Social Worker
Family Assessment:
Ext. 4525 - Julie Bemboom, Social Worker
Ext. 7451 - Katie Brown, Social Worker
Ext. 8434 - Samantha Meyenburg, Social Worker
Ext. 2317 - Emily Jude, Social Worker
Ext. 8421 - Amy Gregoire, Social Worker
Truancy:
Ext. 8925 - Kristi Clouthier, Social Worker
Ext. 8421 - Amy Gregoire, Social Worker
Ext. 2339 - Robin Dorf, Case Aide
Minor Parent:
Ext. 7497 - Tamara Chiglo, Social Worker – teen parent
PSOP
763-412-9044 - Ali Tesmer
Ext. 7447 - Vicki Thompson, Office Technician II
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DEVELOPMENTAL DISABILITIES: Ext. 7900 - Debbra Swanson, Social Services Supervisor
Services provided:
Case management and social services in the areas of: Developmental Disabilities (DD) for adults
and children. DD Programs include: Interagency Early Childhood Intervention Services-IEIC;
Respite Care; Family Support Grant; Consumer Support Grant; Community Alternatives for
Disabled Individuals (CADI), Brain Injury (BI) and DD Waiver programs, including Community
Directed Consumer Supports (CDCS); Supported and Extended Employment; Day Training &
Habilitation (DT&H); Community Transitions Into the Community (CTIC); Semi-Independent
Living Services (SILS); Intermediate Care Facility (ICF/DD) admissions; DD host county
notification; OBRA nursing home screening, and guardianship.
DD Services for Families and Children:
Ext. 8928 - Julie Davis, Social Worker
Ext. 7473 - Julie Eittreim, Social Worker
Ext. 7424 - Jennifer Haller, Social Worker
Ext. 2322 - Rhonda Heshiser, Social Worker
Ext. 7478 - Bob Holverson, Social Worker
Ext. 7472 - Nichole Meyer, Social Worker
Ext. 8927 - Sherry Ovall, Social Worker
Ext. 4520 - Amy Ristinen, Social Worker
Ext. 8926 - Jessalin Topeff, Social Worker
Ext. 7477 - Amanda Wilson, Social Worker
Ext. 7941 - Brandy Vollbrecht, Case Aide - MMIS II, DD Waiver Services Agreements, Screening Team
Facilitator, Family Support Grant, Social Security Representative Payee Services
Ext. 7470 - Margo Block, Case Aide
FAMILY SERVICES: Ext. 7395 - Marianne Charbonneau, Social Services Supervisor
Services provided:
By legal mandate, Child Protection has a specialized role in working with children and their families.
The goal is to protect children and strengthen and preserve families when possible. This unit
provides case management services to reduce the risk of further sexual abuse, physical abuse and/or
neglect to children. Kinship services are provided to identify family members who can support the
families and children in out of home placements, and hopefully be potential placement and custody
options if needed. Adoption services and post adoption services are provided for children that have
had parental rights terminated on their parents. In-Home Therapy and Skills are provided to families
without insurance or underinsured who have open Case Management. Outreach Services are offered
to children exhibiting behavioral and mental health issues within the community. Child Welfare case
management services are also provided in this Unit.
Child Protection Ongoing/Adoption
Ext. 7455 - Kari Hartman, Social Worker
Ext. 2318 - Brandi Kirkpatrick, Social Worker - Adoption case management and post adoption.
Ext. 7918 - Stacy Phillips, Social Worker
Ext. 7471 - Stacie Reynolds, Social Worker
Ext. 7443 - Lynnie Rositas, Social Worker – Child Protection and Adoption Case Mgmt.
Ext. 8431 - Julie Szarke-Peura, Social Worker
Therapists/Skills
Ext. 7957 - Mike Gallagher, Social Worker - Skills
Ext. 7498 - Ryan Hartneck, Social Worker - Skills
Ext. 7444 - Nichola Hoglund, Social Worker III/Mental Health Professional - Therapy
Ext. 8924 - Erik Rehwaldt, Social Worker III/Mental Health Professional – Therapy
Ext. 2323 - Christine Treichler, Social Worker III/Mental Health Professional - Therapy
Kinship
Ext. 4521 - Kim Cohn, Social Worker
Child Welfare:
Ext. ???? – Ariel Johnson, Social Worker
Supervised Visitation:
Ext. 7508 - Tina Larsen, Case Aide
Ext. 7898 – Amy Tupper, Case Aide
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LICENSING & RESOURCE: Ext. 2331 - Jill Marzean, Social Services Supervisor
Services provided:
Licensing of adult foster care, child foster care, and family child care. Support and training for
licensed homes. Recruitment of foster homes. Investigation of complaints pertaining to County
licensed homes. Coordination of volunteer transportation scheduling. Chemical dependency
services for adults and children, including assessment and service coordination through Rule 25
Consolidated Funding. Family Group Decision Making conferencing is available as a support
service for families already working with one of our other Social Service programs.
Ext. 2311 - Kris Carlson, Social Worker
Relative foster care licensing, daycare re-licensing (M-N); disqualifier investigation, backup
licensing investigation.
Ext. 7485 - Becky Domjahn, Social Worker
Daycare licensing/re-licensing (O-Z); disqualifier investigation.
Ext. 7484 - Marisa Ferguson, Social Worker
Licensing/re-licensing Family Foster Care.
Ext. 8934 - Lisa Gertken, Social Worker
Licensing complaint investigator, backup intake.
Ext. 7489 - Joan Olson, Social Worker
Adult foster care licensing.
Ext. 2343 - Terri Aarvig, Case Aide
Volunteer transportation, licensing assistance, drop-in visitor to licensed homes.
Ext. 7487 - Kathy DeMars, Case Aide
Volunteer transportation, daycare re-licensing (A-L).
Chemical Dependency Assessment:
Ext. 2344 - Amanda Gerads, Social Worker
Determine eligibility for CCDTF; coordinate and provide CSP and AILS services.
Ext. 8929 - Keri Thompson, Social Worker
Lead Rule 25 assessor and case manager
Family Group Decision Making
Ext. 7446 - Michelle Beard, .5 FTE Social Worker
Ext. 7488 - Tamara Romer, Office Technician II
MENTAL HEALTH: Ext. 7402 - Diane Erkens, Social Services Supervisor
Services provided:
Case management and social services for persons with a Serious and Persistent Mental Illness.
Adult Programs include: Community Support Programs (CSP), housing support, day treatment,
medication monitoring, psycho-social rehabilitation, Assistance in Independent Living (AILS),
benefits assistance, outreach, and sheltered and supported employment. Commitments for
individuals who are a danger to self or others due to their mental illness/chemical dependency, and
Community Alternatives for Disabled Individuals (CADI/MI) waivered services are also provided.
Wright County is an active member of the CommUNITY Adult Mental Health Initiative.
Children’s Services include: Children’s Mental Health services; Family Community Support
services; Wraparound, Day Treatment, and Respite Services.
Rule 79 Adult Mental Health Case Management:
Ext. 8930 - Molly Hayen, Social Worker III/Mental Health Professional - commitments, clinical
consultation, back-up Rule 25 assessments
Ext. 7476 - Kayla Lecy, Social Worker - CADI/MI lead worker
Ext. 7479 - Chad Miller, Social Worker - MI/CD commitments, back-up Rule 25 assessments
Ext. 8932 - Brian Pearson, Social Worker - MI/CD commitments, back-up Rule 25 assessments
Ext. 7475 - Sue Riley, Social Worker - CADI/MI lead worker
Children’s Mental Health Case Management:
Ext. 2337 - Lori Achman, Social Worker - Youth in Transition Conference facilitator
Ext. 7897 - Tarynn Anderson, Social Worker – Youth in Transition Conference facilitator
Ext. 7501 - Megan Jahnke, Social Worker
Ext. 8438 - Johannah Kellogg, Social Worker
Ext. 7502 - Kathy Kraus, Social Worker
Ext. 7483 - Deborah Nelson, Social Worker
Ext. 7503 - Jill VanBeusekom, Social Worker (.5 FTE) - Wraparound Facilitator
Ext. 7649 – Vacant (G Lee Xiong 12/24/14), Social Worker
13
Ext. 7452 - Ramona Trebesch, Case Aide
AFTER-HOURS AND ON-CALL EMERGENCY SERVICES:
Ext. 7401 - Jessica Nelson, SS Supervisor
Services Provided:
Facilitate by telephone with law enforcement, any shelter placements needed for children after
regular office hours. If requested by law enforcement, assist with the placing of a child(ren) or
vulnerable adult(s) and respond in person to situations that law enforcement believes requires the
attention of a Human Services staff person. Assess any other situation that does not involve law
enforcement personnel, and determine if personal contact is needed, or if the issue can be
addressed on the next work day during office hours. Act as the Agency’s Common Entry Point
(CEP) for after-hours child/adult Maltreatment Reports, and determine if a need exists for an
immediate health or safety emergency referral to Law Enforcement.
Ext. 2337 - Lori Achman, Social Worker, Mental Health Unit
Ext. 4521 - Kim Cohn, Social Worker, Family Services Unit
Ext. 7421 - Jennifer Droneck, Social Worker, Children’s Services Unit
Ext. 7455 - Kari Hartman, Social Worker, Family Services Unit
Ext. 7498 - Ryan Hartneck, Social Worker, Family Services Unit
Ext. 7486 - Shannon Thomton, Social Worker, Adult Services Unit
Backup:
Ext. 2344 - Amanda Gerads, Social Worker, Licensing & Resource Unit
Ext. 7477 - Amanda Wilson, Social Worker, Developmental Disabilities Unit
(1-08-15)
14

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