IN THE NEWS TCA-Facilitated Ceremony Celebrates Turkish-Native American Ties L-R: Susan Waukon of the Ho Chunk Nation, TCA President G. Lincoln McCurdy, Ambassador Namik Tan, Chairman John Berrey of the Quapaw Tribe of Oklahoma (O-Gah-Pah), Robert Two Bears of the Ho Chunk Nation. The Turkish Coalition of America (TCA) recently facilitated a ceremony recognizing H.E. Namık Tan, Turkey’s ambassador to the U.S., and Mrs. Fügen Tan for their efforts in strengthening the Turkish-Native American relationship. The Honorable John Berrey, Chairman of the Quapaw Tribe of Oklahoma (O-Gah-Pah), presented Ambassador and Mrs. Tan with two pairs of handmade moccasins to thank them for their work. "I want to thank Ambassador Tan for his steadfast support of deeper ties between the Republic of Turkey and Indian Country,” said Chairman Berrey. “In a few short years we have forged stronger cultural, political and economic ties that few thought possible. On behalf of the Quapaw people, the moccasins I present today remind us of the steps we have taken together and those we will take in the future." In a speech at the ceremony, Ambassador Tan reflected on the relationship between Turkey and Indian Country. “The cooperation that my country has started with the Indian tribes during my tenure makes me really proud and constitutes one of the moments that I will fondly remember of my stay in Washington, D.C.,” he said. “I hope that what we have been doing together with TCA will be considered as the beginning of a true cooperation between Turkey and Native Americans. I am deeply grateful and honored to have become a part of this hopefully long and beneficial mission.” During his tenure, Ambassador Tan hosted three consecutive Native American Heritage Month receptions at his residence and became the first foreign ambassador to attend the nation's leading Reservation Economic Conference (REZ). Chairman John Berrey first visited Turkey in November 2010 on a TCA-sponsored Native American Business Cooperation Trip that was organized in conjunction with Turkish Airlines’ inaugural flight from Washington, D.C. to Istanbul. During the trip Chairman Berrey met with representatives from leading Turkish governmental, civil society and private entities on behalf of the Quapaw (O-Gah-Pah) Tribe of Oklahoma. 68 Indian Gaming April 2014 Potawatomi Bingo Casino to Become Potawatomi Hotel & Casino in Summer 2014 Potawatomi Bingo Casino will change the name and logo of its Menomonee Valley entertainment complex to Potawatomi Hotel & Casino. The change will take place this summer and recognizes the addition of lodging into its array of entertainment and hospitality offerings. This marks the first time the property has changed its name in more than two decades. It began in 1991 as Potawatomi Bingo and changed to Potawatomi Bingo Casino in 1993 when it expanded its gaming offerings. The new logo was designed by the in-house creative team at the casino. “Changing the property’s name to Potawatomi Hotel & Casino marks an exciting new chapter in the storied evolution of our business,” said Mike Goodrich, General Manager. “In 23 years, the Potawatomi name has become known for premier entertainment here in Milwaukee. As an established brand, we felt it was important to retain a name that people know and recognize. The new name also makes it clear what we offer,” Goodrich added. “This will be very important as we attract new visitors from outside the area.” Thunder Valley Casino Resort Partners with MGM Resorts International’s M life Thunder Valley Casino Resort and MGM Resorts International recently announced a strategic marketing relationship to enhance their respective rewards programs, Thunder Rewards and M life, and benefits offered to loyal members. This marketing partnership creates reciprocal benefits for the loyalty programs of both companies. Thunder Rewards members will receive exclusive offers at MGM Resorts destinations in Las Vegas, while MGM Resorts’ M life members will enjoy offers to play and stay at Thunder Valley Casino Resort in Lincoln, CA. “Thunder Valley is thrilled to be partnering with worldrenowned MGM Resorts International and their prestigious Las Vegas properties to offer our Thunder Rewards members a new gaming experience that is uniquely Vegas,” said Dawn Clayton, General Manager of Thunder Valley Casino Resort. “We are confident our guests will be impressed by the fabulous amenities and benefits available at MGM Resorts properties in Las Vegas. In turn, we can’t wait to extend our four diamond hospitality to M life players as they visit Thunder Valley, the largest gaming resort in Northern California.” Lance Evans, Vice President of Marketing Partnerships for MGM Resorts International, said, “As we strive to deliver maximum value for our M life members, regional casino partnerships, such as our new relationship with Thunder Valley Casino Resort, make for ideal additions to the program and expand M life’s reach from coast to coast.” Win-River Resort & Casino Adopts 100% Smoke-Free Polic L-R: Jason Hart, Tribal Chairperson; Jack Potter Jr., Vice Chairperson; Council Members Hope Wilkes, Michelle Hayward, Patty Spaulding, and James Hayward Sr.; Narinder Dhaliwal, Project Director of California’s Clean Air Project; Leon Benner, Council Member; Brian McCain, Council Person; and Gary Hayward, General Manager of Win-River Resort & Casino. In a bold move to bring smoke-free, world-class gaming to northern California, Win-River Casino Resort recently held a celebration of their new smoke-free gaming floor. Casino General Manager, Gary Hayward announced, “The number one reason for the change is the health of our employees. We have a lot of benefits and programs that are pushing for healthier lifestyles, weight loss, and fitness programs, yet we expose them to a smoking environment on a daily basis. It just didn’t make sense in the long run.” Gary Hayward and the Redding Rancheria Tribal Government made this voluntary choice because their extensive research at the casino showed that the vast majority of guests want smoke-free gaming and that this move will not only protect the health of employees and guests, but also reduce business costs. All aspects of the health consequences, economic costs, and hospitality surveys for guests and employees were assessed and evaluated. The results surprised Hayward when he found that even during the busiest times at the casino; smoking customers amounted to less than 13%. In the past year, counts of smoking customers showed the 13% had decreased to 10%. Hayward also evaluated the overall smoking environment in California where the smoking prevalence rate has now dropped to 12%. “We have to be respectful of smokers with the way this rolls out,” Hayward said. “They are just as important as the nonsmoker.”Win-River will provide attractive outdoor smoking areas and will hold table spots and machines for guests who wish to go outside to smoke, said Hayward. “As sovereign nations, Indian casino resorts are not required to comply with California's smoke free workplace laws. However, Redding Rancheria has made the decision to provide healthier indoor hospitality and entertainment for all,” said Narinder Dhaliwal, Project Director for California's Clean air Project. Certificates and proclamations received included: The Congressional Recognition, The State of California Senate Certificate of Recognition, Shasta County Board of Supervisors Certificate of Recognition, A Proclamation from the Mayor of the City of Redding, A Congratulatory Proclamation from the Anderson City Council, A Proclamation from the City of Shasta Lake, An official applauds from the American Lung Association of California, and a Congratulatory Proclamation form the Greater Redding Chamber of Commerce. The California Clean Air Award was given to the Redding Rancheria in recognition of their business vision and commitment to public health for the Win-River 100% smoke-free Resort and Casino. Santa Ynez Band of Chumash Indians Launches New Television Program The Santa Ynez Band of Chumash Indians recently launched a new television program, Chumash Life, featuring a series of mini documentaries on the scope and complexity of the Chumash experience. “We felt we needed an additional communication vehicle to help foster a better understanding of our tribe,” said Vincent Armenta, Tribal Chairman of the Santa Ynez Band of Chumash Indians. “Chumash Life looks at our tribal life, our projects, and emphasizes the joy and celebration of what we do – whether it’s our quest for housing or creating our own brand of wine.” The show will air on Santa Barbara Cox Cable’s On Demand Channel 1892 and also Cox’s Channel 8. Chumash Life will also be available on a Chumash-branded YouTube Channel at youtube.com/chumashlife. In addition, it will air on a special channel in Chumash-owned hotels rooms (Chumash Casino Resort, Hotel Corque and Hadsten House). The first episode of the quarterly Chumash Life features the tribe’s Kitá Wines and winemaker Tara Gomez in a segment entitled “Native Wines and Native Vines.” In “Our Ancestral Land,” the segment focuses on the tribe’s Camp 4 property and the tribe’s quest to place that land into federal trust. “A Collection of Treasures,” takes a look at the growing collection of artifacts and replications the tribe is gathering in anticipation of the museum the tribe hopes to build across the street from the reservation. In “Partners in the Community,” a recurring segment featuring non-profit organizations that partner with the tribe’s Foundation, the segment looks at the Foundation’s work with the Search Dog Foundation. “Chumash Life tells our tribal story not from the perspective of tribal opponents or journalists or politicians, but from our tribal perspective,” said Frances Snyder, a tribal member and co-producer of the show. “Too often, others April 2014 Indian Gaming 69 IN THE NEWS disseminate information about our tribe that is not only factually incorrect, but also potentially damaging to the community’s long-term understanding of our tribe.” Snyder said the Chumash Life show combines the tribe’s desire to tell its story with the need to take a positive, upbeat approach in tackling complex tribal issues. “We hope viewers come away from the show with a much better understanding of our tribe and a great feeling about the many projects our tribe is undertaking,” she said. Pechanga Resort & Casino Recognized With Two AAA Four Diamond Awards for 2014 The AAA Automobile Club of Southern California recently announced the 2014 Four Diamond winners in the region and Pechanga Resort & Casino in Temecula picked up two coveted titles. In January, the 517-luxury resort opened its newly renovated, multimillion dollar hotel lobby and new restaurants and has received the AAA Four Diamond Award for the 13th time. The resort has won it consecutively since opening in 2002. Only 10 other resorts in Riverside County also carry the AAA Four Diamond distinction. The Great Oak Steakhouse earned the honor among only six others in Riverside County and 38 other restaurants in all of Southern California. The Great Oak Steakhouse has won the award for the third time in a row since 2012. “AAA Four Diamond Awards tell us that guests appreciate the amenities, the impeccable service, and the commitment to quality we show to everyone at Pechanga,” says Rudy Prieto, General Manager of Pechanga Resort & Casino. AAA performs in-person property inspections using guidelines weighted by the priorities of its 54 million members. To ensure a typical guest experience, inspections are unannounced. The Pechanga RV Resort has also received the official AAA Campground Appointment for 2014. Bally Technologies’ Wave Hits the Casino Floor at Fantasy Springs At the Coachella Valley’s Fantasy Springs Resort Casino gaming floor, Quick Hit is now featured on the ALPHA 2 Pro Series™ Wave™, Bally Technologies’ latest awardwinning and innovative slot platform. Fantasy Springs is the first southern California casino to install the 2014 Gaming Technology Best Show Product winner. The Wave is the industry’s only cabinet with a 40-inch curved LCD touch screen monitor, delivering optimal viewing and increased player interaction. The Wave comes complete with the award-winning iDECK™ and an optional 22-inch Digital Topper. Bally’s entire catalog of video-slot games for the Pro Series V22/22 and V32 can be played on the Pro Wave. Director of Slot Operations, Dave Polizzi, is proud to provide Fantasy Springs players the best the gaming world 70 Indian Gaming April 2014 has to offer, noting, “This new platform from Bally is like nothing we’ve ever seen. Its comfortable form and versatile function will keep users coming back for more.” The Pro Wave, currently on the Fantasy Springs floor, gives users a powerfully different playing experience and adds a sleek presence to the casino floor. Largest Casino Resort Destination in Minnesota Selects Rainmaker’s Revenue Management Solution The Rainmaker Group recently announced that Mystic Lake Casino Hotel, in Prior Lake, MN, will implement TribalREV®, Rainmaker’s comprehensive revenue management software solution provided as a managed service. The two entities recently finalized the agreement and the solution will be implemented in the first quarter of 2014. The dramatic increases in data-storage and processing capabilities have allowed Rainmaker to undertake steadily more complex analysis for customers ranging from a 128-room hotel to a 5,000-room resort. The revenue increases typically come from small adjustments in room rates – moving nightly rates by $10 to $25 to make sure that rooms are priced to achieve the greatest value. Players Earn “License to Drive” in 16th Annual AGEM/AGA Golf Classic Presented by JCM Global Players in the AGEM/AGA Golf Classic Presented by JCM Global are earning their “license to drive” at the 16th annual event. Organizers are celebrating 16 successful years of the high-profile affair with new challenges and more fun. Event producer Tom Nieman of JCM Global said, “We’re celebrating our 16th by giving players a ‘license to drive’ with two fun and challenging driving contests, chances to win a 4x4 truck, and a great day at one of the world’s top courses. We are excited to welcome our players and sponsors and to raise a lot of money in support of the National Center for Responsible Gaming’s (NCRG) important research.” This year’s Golf Classic takes place April 29 on the awardwinning greens of Cascata in Boulder City, NV. This year’s event is more exciting than ever, with two “License to Drive” contests where organizers are giving away $8,400 in total cash prizes. Players will also have two opportunities (front/back) to win a 4x4 truck in hole-in-one contests, and there will be a wide range of terrific raffle prizes. Proceeds benefit the National Center for Responsible Gaming. Registration is open now and is limited to the first 128 participants. Green fee is $700 per person or $2,200 for a foursome. Golf Classic title sponsors are AGEM and the AGA. The event is presented by JCM Global and benefits the NCRG, the only national nonprofit organization dedicated to funding research on gambling disorders and increasing awareness about responsible gaming. Aristocrat Tops 2014 Slot Manager Survey Winning Top Performing Game, Most Anticipated Game Aristocrat’s runaway hit Buffalo™ has been named the top performing game for the third year in a row in Goldman Sachs’ 2014 Slot Manager Survey. Aristocrat’s The Walking Dead™ also topped the survey, named as the most anticipated game release of the year by slot managers across 27 states. Buffalo Stampede™ and E*Series™ were also featured in the top six most anticipated releases, and more than 20 percent of slot managers said that Aristocrat games were the most profitable of any supplier – up sharply from 15 percent in last year’s survey. Further, “performance” was cited by slot managers as the top reason for buying more Aristocrat games, for the third year in a row. In this year’s survey, 63% of customers rated performance as the best reason to buy Aristocrat. “This is exciting news, and just the beginning for Aristocrat. The games pipeline we are building is our best ever, with more major releases planned over the coming months that will only add to the breadth and quality of our new portfolio,” said Chief Product Officer, Rich Schneider. “We’ve been working hard on our product-led strategy and there’s no doubt we have been making excellent progress – nowhere more so than here in North America. Now to get this endorsement from our customers is particularly encouraging and only strengthens our resolve to keep lifting the bar and transforming the game.” API Gaming to Head Up Midwest Distribution for Eclipse Gaming Systems Long time gaming consultant Dennis Nelson will head up distribution and support for Eclipse through API Gaming, LLC, focused on the Midwestern United States. As founder of API, Nelson has headed up significant operations providing Indian tribes and operators support with regulatory compliance, as well as investigative, and governmental consulting activities for over three decades. He also founded and developed the gaming industries leading identity solution company, Veridocs. “I have always prided myself in being a problem solver and welcome the opportunity to perform and execute on the revenue generating side of the house,” said Nelson. “Eclipse represents an early growth company opportunity, to translate our knowledge and rapport with executive leaders of gaming companies and tribes into significant expansion of business to a great company with innovative products. At API Gaming we have a team that will deliver Eclipse products into properties and venues we know well. We are very excited to be part of the Eclipse team!” Jack Saltiel, CEO of Eclipse Gaming Systems, commented, “We are excited to have API Gaming as part of our sales team in the United States. We will work together with API to grow this new market area.” Crane Payment Innovations Born From MEI Acquisition Crane Co. has used its acquisition of MEI to launch Crane Payment Innovations (CPI). The coin and note products from Cashcode, Money Controls, NRI, Telequip and MEI brands offer the industry’s most comprehensive portfolio of cash management solutions for gaming, financial, retail, transport and vending markets. “We’re building a new, integrated business that will combine the strengths of MEI and Crane Payment Solutions,” said Mike Hayes, CPI President. “Our goal is to earn our customers’ business every day.” Crane originally announced its intent to acquire MEI on December 12, 2012. The acquisition was completed nearly a year later on December 11, 2013 after two CPS products were divested at the request of the European Commission. “It’s exciting to think about what CPI will be able to offer customers,” said Tom Nugent, CPI President of Gaming and Retail. “Our challenge, in the immediate future, is to temper the enthusiasm of what can be with the realism of what needs to happen to provide the level of service customers have associated with these brands. “The realization of our vision for CPI will be dependent upon collaboration with our loyal customer base. We are embarking upon a journey that will require focus and patience – but one that promises to deliver an unmatched set of products and resources to raise expectations for payment systems.” The acquisition signifies the potential Crane sees in its ability to add value to applications that rely upon cash transactions. Including the “I” for Innovations is significant as the aforementioned brands have a long history of using technology to create documented returns on capital investments. “The combined knowledge of CPI allows us to offer customers the personnel, experience and products to find solutions that impact the bottom line,” said Nugent. “And, ultimately, that is how we should be measured. We aspire to set a new standard – driving transaction, asset and maintenance efficiencies into customers’ operations.” Moving forward, the entity will begin to take shape as corporate and customer-facing functions are consolidated over time. The intent is to have CPS and MEI act as separate companies in a “business as usual” state until core functions can be assimilated in a manner that is seamless to customers. ® April 2014 Indian Gaming 71
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