Is Your Organization Ready
For Real-Time
Matt Green
19 June 2014
©2014 Software AG. All rights reserved. For internal use only.
Software AG: An Overview
©2014 Software AG. All rights reserved. For internal use only.
Helping Organizations Transform into Digital Enterprises
2M+
CUSTOMER
BASE
More than
70
%
of the Global 1000
€1B+
Developers
2.5M+
Users
In Revenue
5,000+
Employees
Worldwide
Dedicated to customer success for over 40 years
3 |
©2014 Software AG. All rights reserved. For internal use only.
Vision of Smarter Business
©2014 Software AG. All rights reserved. For internal use only.
Intelligent Business Operations (IBO)
“Intelligent Business Operations is a style of work in which real-time analytic
and decision management technologies are integrated into the transactional
and operational activities that run the business”
•
Gartner, March 2011: W. Roy Schulte, Janelle B. Hill, Nigel Rayner
•
We extend this vision with proactive intelligent execution of right-time
actions to seize opportunity or mitigate risk
•
Software AG’s IBO is a vision our clients strive towards and a platform that
leverages process & business data
We extend Gartner’s vision to seize business AND operational advantage
5 |
©2014 Software AG. All rights reserved. For internal use only.
What is the problem?
Negative
Sentiment
Risk
•
•
•
•
•
•
Call Details
Opportunity
Public Safety Alert
Risk!
Lack of visibility into
business
Missed opportunities to
optimize operations
External factors affect
business
Opportunities/threats
not managed
Data is faster and bigger
Time window to analyze
and act decreases
ERP
CRM
Multiple trucks dispatched
Opportunity
“Transactional and
operational activities
that run the business”
Traffic Data!
Risk
6 |
BUSINESS
SYSTEMS
Loyalty
Scheme
Opportunity
Location Data
Opportunity
Transactional and operation activities are not the whole story
©2014 Software AG. All rights reserved. For internal use only.
Weather!
Risk
Why is this relevant?
• Need to combine historical,
streaming and process analytics
• Need for real-time visibility,
continuous optimization,
management of risk
• Need to get to market quicker
with common infrastructure and
solutions
7 |
Real-time
Visibility
Seize Real-time
Revenue
Opportunities
Continuous
Optimization
Continuously
Manage
Risk
IBO enables organizations to create next generation of business apps
©2014 Software AG. All rights reserved. For internal use only.
IBO: Intelligence layer on top of operations
Dashboards & Visualization
Proactive Alerts
Intelligent Actions
Real-time Decisions
Historical Pattern Discovery
Streaming Analytics
Process Analytics
Continuous Analytics
In-Memory Data Management & Connectivity
Financial
Custom
ERP
CRM
M2M
Transactions, Events, Big Data, Process Data
8 |
The Building Blocks of IBO
©2014 Software AG. All rights reserved. For internal use only.
Intelligence layer on top of operations
3
IBO layers on top of 1 & 2 for decisions and
intelligent actions (at speed and scale)
ERP
BUSINESS
SYSTEMS
CRM
2
1
External factors
directly affect
activities
9 |
“activities that
run the business”
Improved decisions and intelligent action
©2014 Software AG. All rights reserved. For internal use only.
The Digital Enterprise – an Architecture for
Differentiated Solutions
Custom
ERP
CRM
In-Memory
Fabric
011011
101010
111101
In-Memory
Data
Management
011010
101110
100101
Low
Latency
Messaging
111111
000011
110101
10 |
Dashboards Real-Time Insight
Proactive Alerts
Mobile Anywhere
I N T E L L I G E N T B U S I N E S S O P E R AT I O N S
Event Processing
Process Mining
Historic KPI's
COLLABORATIVE PROCESS ANALYSIS
Business Process Analysis
Governance, Risk & Compliance
Activity Monitoring
Data Analytics
PORTFOLIO MANAGEMENT
IT Portfolio Management Enterprise Architecture
B I G D ATAP Ra O
nd
M IEONNT
C EI SNS- MAEUMT O R
MYATDIATA
O N / IMNATNE A
GG
R EAT
Process Automation
©2014 Software AG. All rights reserved. For internal use only.
Application Integration
B2B Integration
SOA Governance
Composite Applications
What can our customers do with IBO?
Real-time
Visibility
Identify issues in invoicing
processes immediately so
invoice-to-payment times
are minimized
Seize Revenue
Opps
Apply marketing
promotions to the right
customers at the right
time
11 |
Continuous
Optimization
Continuously monitor
millions of set-top cable
boxes to deliver a better
customer experience
Continuously
Manage Risk
Identify and mitigate
potential regulatory
violations before they
make the headlines
Intelligent Business Operations delivered
©2014 Software AG. All rights reserved. For internal use only.
What can our customers do with IBO?
Real-time
Visibility
Continuously deliver
up-to-the-second
commodity prices for
spread betting uses
Seize Revenue
Opps
Apply marketing
promotions to the right
customers at the right
time
12 |
Continuous
Optimization
Continuously monitor
distribution processes and
partner orders against
pre-defined SLA
Continuously
Manage Risk
Identify and mitigate
potential regulatory
violations before they
make the headlines
Intelligent Business Operations delivered
©2014 Software AG. All rights reserved. For internal use only.
Why Software AG IBO?
Software AG’s IBO solves
problems that others
cannot
Faster time-to-value,
reduced complexity &
cost
And firms can leverage
existing investments
•
Reinventing analytics
and decisions with inmemory techniques
•
Reduce point
applications with
common IBO platform
•
IBO works well in
Software AG
environments
•
Historic, streaming and
predictive analytics
•
•
It also works great in
other environments
•
Enabling rapid
response at scale
across mobile, social
and big data
Best time-to-value and
lowest cost to change
for new solutions
•
Scale up seamlessly on
minimal commodity
hardware
13 |
Whole is greater than sum of parts
©2014 Software AG. All rights reserved. For internal use only.
Thank You
©2014 Software AG. All rights reserved. For internal use only.