Is Your Organization Ready For Real-Time Matt Green 19 June 2014 ©2014 Software AG. All rights reserved. For internal use only. Software AG: An Overview ©2014 Software AG. All rights reserved. For internal use only. Helping Organizations Transform into Digital Enterprises 2M+ CUSTOMER BASE More than 70 % of the Global 1000 €1B+ Developers 2.5M+ Users In Revenue 5,000+ Employees Worldwide Dedicated to customer success for over 40 years 3 | ©2014 Software AG. All rights reserved. For internal use only. Vision of Smarter Business ©2014 Software AG. All rights reserved. For internal use only. Intelligent Business Operations (IBO) “Intelligent Business Operations is a style of work in which real-time analytic and decision management technologies are integrated into the transactional and operational activities that run the business” • Gartner, March 2011: W. Roy Schulte, Janelle B. Hill, Nigel Rayner • We extend this vision with proactive intelligent execution of right-time actions to seize opportunity or mitigate risk • Software AG’s IBO is a vision our clients strive towards and a platform that leverages process & business data We extend Gartner’s vision to seize business AND operational advantage 5 | ©2014 Software AG. All rights reserved. For internal use only. What is the problem? Negative Sentiment Risk • • • • • • Call Details Opportunity Public Safety Alert Risk! Lack of visibility into business Missed opportunities to optimize operations External factors affect business Opportunities/threats not managed Data is faster and bigger Time window to analyze and act decreases ERP CRM Multiple trucks dispatched Opportunity “Transactional and operational activities that run the business” Traffic Data! Risk 6 | BUSINESS SYSTEMS Loyalty Scheme Opportunity Location Data Opportunity Transactional and operation activities are not the whole story ©2014 Software AG. All rights reserved. For internal use only. Weather! Risk Why is this relevant? • Need to combine historical, streaming and process analytics • Need for real-time visibility, continuous optimization, management of risk • Need to get to market quicker with common infrastructure and solutions 7 | Real-time Visibility Seize Real-time Revenue Opportunities Continuous Optimization Continuously Manage Risk IBO enables organizations to create next generation of business apps ©2014 Software AG. All rights reserved. For internal use only. IBO: Intelligence layer on top of operations Dashboards & Visualization Proactive Alerts Intelligent Actions Real-time Decisions Historical Pattern Discovery Streaming Analytics Process Analytics Continuous Analytics In-Memory Data Management & Connectivity Financial Custom ERP CRM M2M Transactions, Events, Big Data, Process Data 8 | The Building Blocks of IBO ©2014 Software AG. All rights reserved. For internal use only. Intelligence layer on top of operations 3 IBO layers on top of 1 & 2 for decisions and intelligent actions (at speed and scale) ERP BUSINESS SYSTEMS CRM 2 1 External factors directly affect activities 9 | “activities that run the business” Improved decisions and intelligent action ©2014 Software AG. All rights reserved. For internal use only. The Digital Enterprise – an Architecture for Differentiated Solutions Custom ERP CRM In-Memory Fabric 011011 101010 111101 In-Memory Data Management 011010 101110 100101 Low Latency Messaging 111111 000011 110101 10 | Dashboards Real-Time Insight Proactive Alerts Mobile Anywhere I N T E L L I G E N T B U S I N E S S O P E R AT I O N S Event Processing Process Mining Historic KPI's COLLABORATIVE PROCESS ANALYSIS Business Process Analysis Governance, Risk & Compliance Activity Monitoring Data Analytics PORTFOLIO MANAGEMENT IT Portfolio Management Enterprise Architecture B I G D ATAP Ra O nd M IEONNT C EI SNS- MAEUMT O R MYATDIATA O N / IMNATNE A GG R EAT Process Automation ©2014 Software AG. All rights reserved. For internal use only. Application Integration B2B Integration SOA Governance Composite Applications What can our customers do with IBO? Real-time Visibility Identify issues in invoicing processes immediately so invoice-to-payment times are minimized Seize Revenue Opps Apply marketing promotions to the right customers at the right time 11 | Continuous Optimization Continuously monitor millions of set-top cable boxes to deliver a better customer experience Continuously Manage Risk Identify and mitigate potential regulatory violations before they make the headlines Intelligent Business Operations delivered ©2014 Software AG. All rights reserved. For internal use only. What can our customers do with IBO? Real-time Visibility Continuously deliver up-to-the-second commodity prices for spread betting uses Seize Revenue Opps Apply marketing promotions to the right customers at the right time 12 | Continuous Optimization Continuously monitor distribution processes and partner orders against pre-defined SLA Continuously Manage Risk Identify and mitigate potential regulatory violations before they make the headlines Intelligent Business Operations delivered ©2014 Software AG. All rights reserved. For internal use only. Why Software AG IBO? Software AG’s IBO solves problems that others cannot Faster time-to-value, reduced complexity & cost And firms can leverage existing investments • Reinventing analytics and decisions with inmemory techniques • Reduce point applications with common IBO platform • IBO works well in Software AG environments • Historic, streaming and predictive analytics • • It also works great in other environments • Enabling rapid response at scale across mobile, social and big data Best time-to-value and lowest cost to change for new solutions • Scale up seamlessly on minimal commodity hardware 13 | Whole is greater than sum of parts ©2014 Software AG. All rights reserved. For internal use only. Thank You ©2014 Software AG. All rights reserved. For internal use only.
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