7/14/2014 CIPIO – HSR 10 Public Information Group • Formed as a subcommittee to the HSR-10 Committee in 2007 • Jenny Fulton, Peoria County Director of Strategic Communications is Chair • 5 County Region – – – – – Central Illinois Public Information Officers November 17th Tornado Response & Recovery Peoria Tazewell Woodford Marshall Stark Accomplishments Operating Procedures • Crisis Communications Plan – electronic & hard copy • PIO Response Plan • Responding PIOs fill roles: – Job Action Sheets – Template Press Releases – Fact Sheets • Joint Information Center – site of communications hub during a disaster • Code Red Notification System – web-based system that alerts the CIPIO contact list of disaster & need for assistance. Primary, Secondary & Tertiary contacts for each agency • Facebook Page – March 2013 • Exercises & Drills • Networking Agency/Organizations • • • • • • • • • • Local Governments State & Federal Government Local Public Health Departments Law Enforcement Educational Institutions Hospitals Emergency Services Agencies US Postal Service Private businesses Military 1 7/14/2014 Joint Information Center (JIC) Locations November 17th PIO Notifications • • • • • • Brian Williamsen IDOT Began to plan for these in 2009 Within 2 miles from site in urban area Within 5 miles from site in rural area 24/7 Contacts for location (1-3) Checklist of requirements – Wi-fi preferred, internet required – Computer & printer access (Passwords for computers, if needed) – Phone (cell phones have limited this need) – Dedicated space PIO Notification continued – driving & saw storm – sent to Washington • Sara Sparkman TCHD – – – – – home in path of storm in basement (husband on porch) phone activated called to TC EMA at 11:30 am Contacted Diana Scott (PCCHD) to assist ASAP at TC EOC November 17, 2013 • Dustin Pierce ISP – – – – at home no power radio communication with ISP dispatched to Washington • Jenny Fulton Peoria County – In Iowa – phone activated – notified CIPIO by 1:00 pm Media Frenzy • Dustin Pierce, ISP & Brian Williamsen, IDOT were deployed to Washington • CIPIO was activated & working as planned!! – – – – – – – – – – – The Weather Channel LA Times Bloomberg Reuters TeleMundo Al Jazeera MSNBC Associated Press Sky News NBC News ABC News 2 CBS News Fox News CNN Chicago Media St Louis Media Peoria/Local Channels 7/14/2014 Media Site & Information • Tractor Supply Company parking lot designated as Media Site by IDOT & ISP • By 5:00 am, over 30 satellite trucks were in Tractor Supply Company parking lot • Press conferences were held here • Media was not allowed access to affected areas • TSC was hit & neighborhood gave media “background” for interviews and reporting Press Conferences • CIPIO scheduled at consistent times • CIPIO wrote the Talking Points provided for Washington • CIPIO Conference Call open to all media outlets to speak to Mayor Manier Participants Media Tours • Community Spokespersons – Washington Mayor Gary Manier & City Manager Tim Gleason • Governor Pat Quinn • Illinois Emergency Management Agency Director Jonathon Monken • Several Legislators & Representatives • Secure perimeter was established by law enforcement around the affected area. • Due to overwhelming media requests, media tour was offered. • After Governor Quinn’s Press Conference, law enforcement (ISP & Washington PD) escorted media into affected areas. • One video was created to share with other media outlets. 3 7/14/2014 Incident Command Post Washington JIC • Washington Police Department • Four locations were contacted on 11/17/13 – Designated Space for PIO – Allowed CIPIO access to everything • WPD Facebook Page • WFD Facebook Page – Unable to reach ANYONE – Phone service was unreliable • Opened JIC at Washington Park District on 11/18/13 – – – – NO electricity, ran on a generator for half day NO internet, used personal hot spots Phone still unreliable Texting better option CIPIO/JIC Duties Information Dissemination • • • • • • • • Affected residents Write daily fact sheets Write press releases Monitor media Facebook updates – CIEI, Washington FD & PD Answer questions on Facebook Address other information needs Distribute fact sheets no power & victims lost phones – Daily fact sheets • Shelters, community center, first aid center, police & fire stations. • Checkpoints • Stores – Menards, banks, Wal-Mart, McDonalds, etc. – Text alert systems – schools – Message boards – Social media – Public meeting – Word of mouth Community Meetings • November 21, 2013 at Washington Community High School • Sound System • Questions • Ongoing meetings 4 7/14/2014 Public Information Officers • • • • • • • • • • • • • • • • Sara Sparkman, Tazewell County • Health Department & Tazewell County • Jenny Fulton, County of Peoria • Brian Williamsen, Illinois Department of Transportation • Dustin Pierce, Illinois State Police Diana Scott, Peoria City/County Health • Department Meghan Smith, County of Peoria • Trisha Noack, Peoria Public Library • Jill Peterson, City of East Peoria • Stacey Shangraw, Ameren IL Hillary Aggertt, Woodford County • Health Department • Anna Buehrer, CityLink • Rachel Potts, Caterpillar Rich Draeger, Salvation Army Susan Grebner, Illinois Central College Michael Thurwanger, Eureka College Darin Girdler, City of Pekin Erin Miller, American Red Cross Karen Cotton, Illinois American Water Kera Brossette, McLean County Health Department Shelly Dankoff, OSF St Francis Medical Center Amy Paul, OSF St Francis Medical Center Carrie Warner, Pekin Hospital Steve Wilson, Unity Point Proctor Rosemary Stuttle, Unity Point Methodist Cody Laughlin, US Coast Guard Duane Funk, Unity Point Methodist Mandy Stephenson, Advocate Eureka PIO Lessons Learned Lessons Learned continued • Distribute a press release establishing CIPIO & CIEI as official information sources • Utilize volunteers for distribution of daily fact sheets at checkpoints & deliver to hotels/businesses • Daily PIO assignment • Utilize mass messaging systems in schools & businesses • Utilize marquees & mobile signage (IDOT) • Develop go-bag for equipment: mobile hotspot, speakerphone, printer, scanner, extension cords, power strip, and camera • Minimum of 2 PIO’s at daily briefings Gains/Positives Rebuilding Washington • • • • • • PIO is taken more seriously by first responders PIO Response Plan is tested and worked CIPIO covered by media (newspaper & TV) Expanded membership – more law enforcement Weather Channel rated our response 8.5 out of 10 New partnerships & friendships 5 7/14/2014 Jennifer Fulton Peoria County Government [email protected] 309-672-6918 Sara Sparkman Tazewell County Health Department [email protected] 309-925-5511, ext 264 Sgt. Dustin Pierce Illinois State Police [email protected] 309- 383-2133, ext 232 6
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