Report for annual report of TÜV Saarland 2013 For TÜV INTERCERT GmbH – Group of TÜV Saarland the year 2013 was vital for strategic cooperation. On the one hand there was cooperation with the MENA (Middle East and North Africa) photovoltaic laboratory in Dubai. These highly innovative tests can be performed in less time. Companies will profit from this advantage in order to meet the increasing demands of the market. With this cooperation, the fast-growing area in Middle East will be strengthened. On the other hand the cooperation with the Italian leader for certification IMQ - Istituto Italiano del Marchio di Qualità with a focus on quality assurance for the automotive supply chain in accordance with ISO / TS 16949, brought an extension of existing services. The cooperation is initially valid for the TÜV INTERCERT GmbH - Group of TÜV Saarland and its connected offices in Egypt, India, Middle East, Turkey and the USA. New office for Italy Since 1st of May 2013, the Italian office is located at a new site. This new location is more modern, larger and central. TÜV INTERCERT Italia S.r.l. - Group of TÜV Saarland strengthens the location Reggio Emilia supporting the companies and organizations with experience and expertise in the fields of certification, testing and inspection. 2014-06-26 Report_2013_EN 1 Report for annual report of TÜV Saarland 2013 Influence in the Middle East is growing After having strengthened the MEA region (Middle East Asia) with new partners in 2012, 2013 already borne fruit: • The Ministry of Education in Dubai - United Arab Emirates has successfully completed ISO 9001 certification for five of its prime central departments (Corporate Excellence, Strategic Planning, Curriculum, Human Resources and Purchase). The Ministry has already begun to prepare other departments for the ISO 9001 certification. In the next cycle six key management departments and three other training institutions will be added. • The Sheikh Thani Bin Abdullah Foundation for Humanitarian Services - RAF from Qatar has also successfully completed the IOS 9001 certification. The handover of certificate was carried out in a solemn ceremony, which was broadcasted by the Qatari television in the entire Arab world. Picture shows certificate handover with Mohamed Moustafa, Executive Manager Egypt; Eng. Feridoon Sergizzarea, President of TÜV INTERCERT GmbH – Group of TÜV Saarland; Sheikh Thani bin Abdullah Al Thani, chairman of RAF; Sheikh Aize Debsan Al Qahtani, General Manager of RAF and Hammam M. Al-Jafar, Quality Manager. (from left to right) Experience exchange Of course new markets were also an important issue in the international experience exchange in Barcelona. Between September and November 2013, the annual national experience exchanges took place. These days are for meetings and discussions of employees, partners and experts, with the aim to communicate news from industry and trade associations, and to discuss new services and changes in certification rules. 2014-06-26 Report_2013_EN 2 Report for annual report of TÜV Saarland 2013 New services The experience exchange is not only an important communication medium but also a place for ideas of new services. In 2013 TÜV INTERCERT GmbH Group of TÜV Saarland, introduced amongst others the following new services: • • Salt mist and ammonia corrosion testing of photovoltaic modules - These tests are used to determine the resistance of various PV modules to corrosion by salt spray or ammonia (NH3). 5S methodology is used as a tool to make jobs and their environment safe, clean and clear. Order and cleanliness in the workplace are basic requirements for the improvement of work processes, which run on them. The risk of accidents at work shall be minimized. In the area of management systems, the new accreditation for ISO/IEC 27001:2005 (Information Security) and DIN EN ISO 50001:2011 (Energy Management) have successfully been completed. Introduction of QR-Code In order to increase the security of certificates and also as service for our customers, all certificates have been issued with QR-code since March 2013. QR codes are small data memories that can hold text up to half an A4 page. The information is encoded in a pattern of light and dark spots. The QR code can be scanned with a smartphone and the appropriate application and then leads the user directly to the relevant company entry in our database. 2014-06-26 Report_2013_EN 3 Report for annual report of TÜV Saarland 2013 Future prospects in 2014 For the year 2014 further expansion of the locations in Middle East are planned and expansion in existing countries, especially for the working range of the data centers. Successive in all countries all services of TÜV INTERCERT GmbH – Group of TÜV Saarland should be fully available. An additional strategic approach to strengthening the local sites will be local accreditation in their respective countries. 2014-06-26 Report_2013_EN 4
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