Louise Turff, Service Charge Construction Manager, London

The 18 Month Rule and Billing
Louise Turff
Service Charge Construction Manager
And
Jennifer Dawn
Capital Works (Actuals) Manager
London Borough of Southwark
S20B
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The Law
Section 20B of the Landlord & Tenant Act 1985 (as amended):
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(1) if any of the relevant costs taken into account in determining
the amount of any service charge were incurred more than 18
months before a demand for payment of the service charge is
served on the tenant, then (subject to subsection (2)), the tenant
shall not be liable to pay so much of the service charge as
reflects the costs so incurred.
(2) subsection (1) shall not apply if, within the period of 18
months beginning with the date when the relevant costs in
question were incurred, the tenant was notified in writing that
those costs had been incurred and that he would subsequently be
required under the terms of his lease to contribute to them by the
payment of a service charge.
What doesn’t count as a valid S20B
notice?
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Islington LON/00AU/LSC/2005/0299
The Section 20B notice did not state how much had been incurred
by the respondents at the relevant date but merely restated the
figures given in the original Section 20 notice. Applicant stated
that for the notice to be valid it should have shown the costs
incurred at the date of the 20B notice.
Respondents submitted that the purpose of a Section 20B notice
is to warn any tenant of the total costs recoverable and so that
they are sufficiently warned of those costs subsequent to the
original Section 20 notice.
The tribunal found that it was invalid.
What does a S20B notice look like?
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Tower Hamlets LON/00BG/LSC/2005/0351
A Section 20B Notice does not have to be a formal
document. The Act merely provides that the tenant be
"notified in writing".
o
Jean Paul V Southwark [2011] UKUT 178 (LC)
The final account amounts did not exceed the estimated
invoice and many chasers for payment of the estimated
amount were sent which the panel stated was in
compliance with S20B.
Why does S20B exist, what is its
purpose?

Gilje v Charlegrove Securities [2004]
Gilje v Charlgrove Securities [2004] 1All ER 91
Also see Barnet LON/00AC/LSC/2009/0303 & 0787
“Finally, I agree with [counsel] that, so far as
discernible, the policy behind section 20B of the Act is
that the tenant should not be faced with a bill for
expenditure, of which he or she was not sufficiently
warned to set aside provision. It is not directed at
preventing the lessor from recovering any
expenditure on matters, and to the extent, of which
there was adequate prior notice.”
When is S20B not applicable?
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Gilje v Charlegrove Securities [2004]
Section 20B has no application where (a)
payments on account are made to the lessor in
respect of service charges, and (b) the actual
expenditure of the lessor does not exceed the
payments on account, and (c) no request by the
lessor for any further payment by the tenant needs
to be or is in fact made.
When is a cost incurred?

Om Property Man V. Burr [2012] UKUT 2 (LC)
The 18 months starts when the invoice is demanded/due
for payment
“In my judgement the true answer is that as a matter of
the interpretation of section 20B ‘costs’ are ‘incurred’ on
the presentation of an invoice or on payment; but whether
a particular cost is incurred on the presentation of an
invoice or on payment may depend upon the facts of the
particular case.”
As per Gilje v Charlegrove Securities [2004], the
above is only relevant when the service charges on
account (estimate) are exceeded.
Can I cheat the system?

Om Property Man V. Burr [2012] UKUT 2 (LC)
“ it might be relevant to decide whether the payment was
delayed because there was a justified dispute over the amount of
the invoice or whether the delay was a mere evasion or device of
some sort…. In the latter case the tribunal might be very
reluctant to allow deliberate prevarication to postpone the
running of the time limit imposed by section 20B. That is the sort
of factual matter that the LVT is well placed to decide.”
The Upper Tribunal is warning that if a landlord delays the
payment of an invoice such that it is deemed to be prevaricating
to postpone the start of the 18 month period, other than where
there is a genuine dispute or negotiations regarding the invoice
are ongoing, the relevant date will be the date of the invoice.
But we don’t know how much!!!!

Brent Council v. Shulem B Association Ltd [2011]
EWHC 1663 (CH)
The judge considered what a lessor should do if it knows
that it has incurred costs but it is unable to state with
precision what the amount of those costs was and it is
concerned to serve a notice under section 20B(2) to stop
time running against it.
“It should specify a figure for costs which the lessor is
content to have as a limit on the cost ultimately
recoverable. A lessor can err on the side of caution and
include a figure which it feels will suffice to enable it to
recover in due course its actual costs.”
What if we got it wrong?

Brent Council v. Shulem B Association Ltd
[2011] EWHC 1663 (CH)
The Judge made it clear that if the landlord puts forward a
figure for actual costs in the S20B notice and the actual
costs transpire to be less than that specified in the S20B
notice, the landlord has satisfied the provisions.
AND REMEMBER!!!!!
“It is not necessary for the notice to tell the lessee what
proportion of the cost will be passed on to the lessee nor
what the resulting service charge demand will be.”
Billing
•
LRX/6/2012 – London Borough of Southwark v Dirk
Andrea Woelke
•
Invoices served for major works were not notifications in
accordance with the lease
•
Lease requires notifications of estimated and actual
expenditure on an annual basis
•
Leaseholder not liable for payment until correct
notifications served
Billing
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Time is not of the essence – notifications can be re-served if
inaccurate.
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Estimates are required
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Estimated notifications can be revised in year
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Revised notifications do not need to repeat all detail
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If revised notification for actual expenditure then it must include
the total notified earlier with any account adjustments, and
provide a date of when the information was previously served
Alternative arrangements can be made with the agreement of the
leaseholder
Billing
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Southwark Lease
Before the commencement of each year (except the year
in which this lease is granted) the Landlord shall make a
reasonable estimate of the amount which will be payable
by the Tenant by way of Service Charge (as hereinafter
defined) in that year and shall notify the Tenant of that
estimate
(2) The Tenant shall pay to the Landlord in advance on
account of Service Charge the amount of such estimate by
equal payments on 1st April 1st July 1st October and 1st
January in each year (hereinafter referred to as `the
payment days')
Billing
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As soon as practicable after the end of each year the
Landlord shall ascertain the Service Charge payable for
that year and shall notify the Tenant of the amount
thereof
(2) Such notice shall contain or be accompanied by a
summary of the costs incurred by the Landlord of the
kinds referred to in paragraph 7 of this Schedule and
state the balance (if any) due under paragraph 5 of this
Schedule
Billing
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Notification requires:
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The amount of service charge payable for the relevant year
A summary of costs incurred (either contained within or
accompanying the notification) This will be contained within the
leaflet or letters........
In the summary of costs an explanation of how the costs have
been apportioned (either contained within or accompanying the
notification)
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The balance due

In the summary of costs an explanation of how the costs have
been apportioned

The date and relevant financial year should also be included
Billing
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Revised billing process
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Notify annually of both capital and revenue expenditure
before the start of the financial year
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If capital expenditure unknown at the time of invoicing
then revised notifications to be sent when section 20
carried out
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Notifications show anticipated expenditure per financial
year for major works with equivalent service charge
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Single major works invoice to allow for payment options
Billing
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Leaseholders offered the option of paying in
accordance with the lease or accepting more
generous payment options and agreeing to
notification outside of the lease
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Actual notifications dealt with on an exceptions basis
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Actual notifications based on costs incurred within
each financial year based on payment certificates
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Single account adjustment
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Section 20b notices served annually in order to
protect the service charge
Billing
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Southwark lease requires notification to trigger payment – not
invoice
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Invoicing takes place for administrative purposes
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If the notification is correct the invoice is irrelevant to the lease
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The vast majority of leaseholders would prefer to be billed
outside of the lease if that allows for more flexible payment
options than required by the lease
Subletting leaseholders may prefer to pay in accordance with the
lease as they are not eligible for all of the alternative payment
options
Woelke decision must be viewed in relation to the individual lease