PPM ANYWHERE OVERVIEW This sheet will help you understand the technical infrastructure of our PPM Anywhere service and help you decide if it meets your needs. The technical datasheet covers: • Hosting • Scalability • Security • Support • Database • FAQ’s We created PPM Anywhere based on our reputation as one of the leading PPM consultancies in Europe and shaped it to meet the needs of small and medium sized businesses. Unlike other PPM tools, we have created a pricing structure that means you only pay for what you use with no expensive licences or huge set up costs and no months of configuration. We can have you up and running with your PPM Anywhere instance in less than 24 hours. HOSTING We’ve chosen Amazon as our cloud services provider based on their innovative approach to the cloud, the robustness of their solutions and the excellent service they provide. Amazon’s class leading service and flexible pricing enables us to offer you enterprise level hosting at cloud prices. www.ppmanywhere.com +44 (0) 20 7692 5697 •Add load balancers to support a growing user base •Employ clustered PPM servers Hosting specifics: We have struck a balance between a highly robust and affordable database solution based on Oracle technology. If you work in an organisation that requires exceptionally high levels of database resilience we can meet those requirements in the event of needing to recover data. • Options to have servers located in the US, Asia and Australia for global reach and local support technicalquestions@ ppmanywhere.com Scalability specifics: Since switching to PPM Anywhere our clients have experienced 100% uptime over the last 18 months. • Servers located in Europe to comply with EU data legislation CONTACT SCALABILITY PPM Anywhere has been designed to scale up or down as your needs change continuing the philosophy of only paying for what you need, when you need it. • Application servers are Windows Server 2008 R2 in a virtual private cloud to support integration with your in-house systems • Database servers are Linux, chosen for their resilience and value • Amazon Cloud Watch chosen for server monitoring of availability and usage thresholds (CPU and disk space) • Additional servers can be spun up in under 24 hours if required for additional tasks i.e. testing DATABASE Database specifics: • Oracle Standard Edition 11.2.0.1 • Compliant with PPM requirements • Multi-tenant arrangement helps deliver enterprise performance at cloud prices • Nightly back-ups via Amazon S3 storage (99.999% availability record) • Database run in archivelog mode minimising data re-entry Downloaded from ppmanywhere.com Published May 2014 INTEGRATION Knowing that PPM Anywhere can play well with your in-house applications is reassuring. Integration specifics: •The PPM Anywhere application server can be placed in a virtual private cloud •In-house applications can integrate with the application virtual private cloud as if it was in-house •Uses Web Services for integration •Mail server notifications as standard ENVIRONMENTS PPM Anywhere offers three environments of your instance as standard. Environment specifics: •Development •Test •Production SECURITY We have built PPM Anywhere around some of most respected industry standard technologies and best practice processes. Knowing your data is safely protected comes as standard with PPM Anywhere. Amazon is constantly evolving its security technology and you can be confident that cutting edge tech will be protecting your data. Security specifics: • HTTPS • Amazon Web Services are ISO 2700 Certified • Access to the database is via the application only • There is no customer access to the infrastructure to protect its integrity • For a full list of Amazon Web Services security features please use this link http://aws.amazon.com/security/ FAQ’S Q: How robust is your hosting solution? A: We have not had a single unplanned instance of downtime since we launched PPM Anywhere. Q: How quickly can we be operational? A: We aim to have your PPM Anywhere instance up and running in less than 24 hours. CONTACT Q: Can I upgrade elements of PPM Anywhere to fit the specifications of my organisation? technicalquestions@ ppmanywhere.com A: PPM Anywhere comes with a high level specification as standard. If you need to personalise specific elements we will be happy to discuss your needs in more detail. www.ppmanywhere.com Q: Can I add servers should I need them? +44 (0) 20 7692 5697 A: Yes. We can spin up a new server for you quickly and cost effectively. Downloaded from ppmanywhere.com Published May 2014
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