How to guide: How To Guide Residential Bonds Online (RBO) Tenants How to Guide Email Notification 1. 2. 3. Tenants will receive email notification that they have been added as a tenant to a bond (please see next page over for details on how to register. Once you have created your username and password and activated account, you will need to click on the second link. Enter your username and password Click the first link to create your username and password Consumer and Business Services 3-1 How to to guide: How Guide Registering in Apply Online Registering in Apply Online 1. Visit the South Australian Government website www.sa.gov.au and access the Residential Bonds Online link or image www.applyonline.sa.gov.au 2. To log into Apply Online, click on the top right hand corner Sign Up. 3. Complete the Registration details highlighted yellow, then click on the Future Notifications Method email option to receive emails and click on the Create Account tab. Select Sign Up to register. Consumer and Business Services 1-4 How to to guide: How Guide Registering in Apply Online Enter details in the fields highlighted yellow, including the E-mail notification option to receive emails. Click on the E-mail notification method. Click Create Account. Once an account has been created, to activate your account click on the link in the email address used to set up your account. Consumer and Business Services 1-5 How to to guide: How Guide Registering in Apply Online Click Activate Your Acount to complete registration. Enter Username and Password to Log In. Once you are logged in to Apply Online your name will appear on the top right hand corner. Consumer and Business Services How to Guide Tenants Click on activate Once you have activated your account you will be logged into your bond details Consumer and Business Services How to Guide Tenants Click on export will give you a print out of your bond details You can print this or request it daily. Consumer and Business Services How to Guide Tenants Click on refund if you would like to initiate a refund proposal. Remaining is the balance to go back to the tenant. Consumer and Business Services How to Guide Tenants If refund proposal is accepted by other parties then you will receive another email with a link into payment screen You can choose either EFT payment or to receive a cheque in the mail. Consumer and Business Services