Cómo organizar y ser exitoso en g tu rol de liderazgo How to organize and succeed in your leadership role 1 Know Your Rights Results Actions Like Yourself As You Are Feelings Attitudes Beliefs Inside-out versus Outside-in 2 Make A Decision 3 Types of People Wishing Dreamers Going-for-it 3 Take Control of Your Life What is out of our control? Time People Weather 3 Take Control of Your Life What is under our control? Self Reaction Attitude Talk Rest in peace, I willPC’ love this! This PC ’s junk! little one. 3 Take Control of Your Life Be aware of your self talk! I can do it! Woe me! I willisdo it! Stop negativity for 21 to 30 days to master the ‘red X’ and take control 3 Want 200% Performance? A T T I T U D E 1 + 20 + 20 + 9 + 20 + 21 + 4 + 5 = 100% DI S C I P L I N E 4 + 9 + 19 + 3 + 9 + 16 + 12 + 9 + 14 + 5 = 100% 200% Who am I ? Identity 3 9 0 Role 3 9 0 Who am I Without Roles? Identity 3 9 9 Role 3 9 0 Characteristics of an Effective Team Clear understanding g of the organization’s goals. High degree of communication between members. Effective decision-making methods. High degree of trust between members. b High level of support between members (no back-stabbing). Flexibility in procedures. Good balance between productivity as a group and as an individual. individual Characteristics of an Effective Team Good balance between rational and emotional-based behaviors. Sensitivity to each other’s feelings. Understanding of each other’s strengths and weaknesses. Shared Sh d leadership l d hi among g th the members - no one member is more important than the other. No cliques or domination by any one member. Characteristics of an Effective Team Utilization of each member member’ss experience and unique resources. cohesiveness High degree of cohesiveness. Objective in evaluating their progress as a team. Supervisors - Motivating Factors 1. 1 2. 3. 4. 5. 6. 7. 8 8. 9. 10. High Hi h wages Job security Promotion in the organization Good working conditions Interesting work Personal loyalty of supervisor Tactful discipline Full appreciation of work done Help on personal problems Feeling of being in on things Employees - Motivating Factors 1. 2. 3 3. 4. 5. 6. 7. 8 8. 9. Full appreciation of work done (S8) Feeling of being in on things (S10) Help on personal problems (S9) Job security (S2) High wages (S1) Interesting work (S5) Promotion in the organization (S3) Personal Loyalty of supervisor (S6) Good working conditions (S4) Tactful discipline (S7) Job Description p of A Leader AN ADMINISTRATOR A MARKETER A MANAGER A SALESPERSON A MOTIVATOR A BUILDER A TRAINER A FACILITATOR A PROBLEM-SOLVER O SO A PLANNER A PSYCHOLOGIST A GUARDIAN OF THE BOTTOM LINE AN INNOVATOR Major Assets of a Leader intelligent competent caring sensitive tough trusting fair decisive h honest t respectful tf l objective open-minded approachable passionate consistent humble persistent t l tolerant t committed flexible Interpersonal Skills of a Leader an enthusiast a team builder a good d li listener t usually available regularly recognizes and praises good work gives credit to others d l g t well delegates ll and d empowers promotes from within often takes the blame Interpersonal Skills of a Leader prefers eye-to-eye contact versus memos communicates goals to everyone in the company knows people by name supports the ideas of others makes things look easy works hard but has a balanced life makes coffee expects the best challenges people is i easy to t talk t lk to t Interpersonal Skills of a Leader inspires loyalty inspires ideas/suggestions/innovation gg makes everyone feel important enjoys the job, has fun sets a good example a visionary a risk-taker a quality master Creating Winners 1. BE A LEADER - The Power of Example 2 2. DEVELOP AND COMMUNICATE GOALS Everyone Must Be Rowing in the Same Boat 3. CREATE A FAMILY ATMOSPHERE Have Fun 4. BUILD THE TEAM - Challenge Them to Build a Future Creating Winners 5 5. LISTEN TO YOUR PEOPLE - Can You Hear What They’re Saying? 6. SHARE THE WEALTH - Hinge Compensation to Performance 7. MAKE RECOGNITION AND PRAISE A WAY OF LIFE - Be Proud of Their Efforts Creating Winners 8 8. DELEGATE AUTHORITY AND RESPONSIBILITY - Trust Your People 9. TRAIN YOUR PEOPLE - Invest in Your Future 10. ESTABLISH A GREAT CUSTOMER SERVICE PROGRESS - Your backbone for the the 21st century 5 Know What You Want List Dreams, Desires, and Expectations passions If I Couldn’t Fail, I would… Time Left to Accomplish? Retirement i If I Had 6 Months Left… gy Myy Eulogy… 6 Group Categorize Group, Categorize, Prioritize Group Dreams G D i t Categories into C t i Prioritize Dreams and Categories Place Them into Time Periods Compare Dreams and Your Picture of You Identify/Define Your Purpose 7 Identify What You Are P Prepared d to t Give Gi in i Exchange E h Ted, I’ I’m not so Habits sure about your Big Bang theory? Ti Time Effort Education Relationships p Money Career Other? 8 Create a Goal Logbook S pecific M easurable A ttainable R elevant T imetable GOALS Goal Logbook S.M.A.R.T. S M A R T Goal Outcomes Identify y Obstacles Skills and Behaviour People and Groups Action Plan Monitor & Measure R Reward d Commit 9 Commit To Action Plan Pledge Yourself to Your Course of Action Be Disciplined – do what you have to do, even when you don’t want to do it _________________ Signature Si Commit to you, the most important person in the world! 10 Be Action Oriented Do it Now! Make the Time Deal with the BIGGEST Challenges First Do a Little Every Day “Bob” Time 11 Monitor & Measure Progress 11 Monitor & Measure Progress ACTIVITIES Goa l Review Goa l # 1 _______________ AM A.M. Act ion s 1 . ____________ Noon 2 . ____________ P.M. 3 . ____________ I I I I I Recogn ize a n d Pr a is e Goa l # 2 _______________ Vis u a lize & u s e Im a gin ery s 1t o. Mys ____________ Ta lk Act Posion it ive elf a m a n E m p a t2h. et____________ ic Lis t en er a m Pa t ien t &3I. p____________ r ob e 1 2 3 4 1 2 5 3 6 4 7 5 6 7 The Monthly Monitor Chart Be Thankful Count Your Blessings Give More to Get More Expect Miracles 12 Disciplines Summary 1. 1 2. 3 3. 4. Know Your Rights Make A Decision Take Control Know Yourself 12 Disciplines Summary 5. Know What You Want Out of Life 5 6. Group, Categorize, and Prioritize 7 Identify What You Are Prepared 7. to Give in Exchange 8 Create a Goal Logbook 8. 12 Disciplines Summary 9. 9 10. 11 11. 12. Commit to Your Action Plan Be Action Oriented Monitor and Measure Progress Be Thankful ...with ith Discipline Di i li !